Havacılıkta Ekip Kaynak Yönetimi: Air France 447 Kaza Analizi

Yıl 2020, Cilt: 2 Sayı: 2, 172 - 200, 27.07.2020

Seda Şenol , Aslı Beyhan Acar

Öz

Air France 447 kazası, 1 Haziran 2009’da, Rio’dan Paris’e bir gece uçuşu sırasında gerçekleşmiştir. Araştırmanın amacı Air France 447 kazasını ekip kaynak yönetimi uygulamaları bağlamında analiz etmek ve değerlendirmektir. Ekip kaynak yönetimi, teknik ve teknik olmayan tüm yetenek ve ulaşılabilir kaynakların kullanılmasıdır. Araştırmada, nitel araştırma yöntemlerinden doküman analizi ile içerik analizi bağlamında incelenmiştir. Araştırmada temel olarak, 2012’de tamamlanan kaza raporu (BEA, 2012) ve National Geographic’in Air France 447 konulu uçuş belgeselinden yararlanılmıştır. Araştırma ekip kaynak yönetimi uygulamaları, iletişim, durumsal farkındalık, takım çalışması, karar alma, liderlik ve kişisel sınırlılıklar boyutları ile incelenmiştir. Araştırmada, kazanın en temel sebebinin “insan faktörü” olduğu saptanmıştır.

Anahtar Kelimeler

Ekip Kaynak Yönetimi, Air France 447 Uçuşu, Havacılık Psikolojisi

Crew Resource Management in Aviation: The Analysis of the Air France Flight 447 Crash

Öz

01 June 2009, the Air France Flight 447 crashed into the Atlantic on a night flight from Rio to Paris. The aim of the research is to analyze and evaluate the Air France 447 Crash in the context of crew resource management practices. Crew resource management refers to the appropriate use of technical and non-technical skills and all available resources. In the research, the qualitative research case study method using the intensive description and analysis of a phenomenon or social unit was used. The case, Air France Flight 447, occurded in 2009 and accident report was completed in 2012. The accident report (BEA, 2012) and National Geographic - Air France Flight 447 Documentary HD were examined through document analysis. The data obtained from the documents were analyzed by content analysis method. The research examined with crew resource management skills, which is designated as the communication, situational awareness, team work, decision making, leadership, and personal limitations. As a result, the biggest share of the accident is seen as the “human factor”.

Anahtar Kelimeler

Crew Resource Management, Air France Flight 447, Aviation Psychology

Kaynakça

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