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The New Silence Trend for Businesses: Quiet Hiring

Yıl 2024, Cilt: 12 Sayı: 3, 389 - 399, 31.12.2024
https://doi.org/10.22139/jobs.1523008

Öz

The reactive tendencies in silence, which have recently come to the fore in the business world, bring about the development of different adaptation skills for employees, managers and businesses. This research aims to conceptually understand and question the phenomenon of quiet hiring, which entered the literature after the concepts of quiet quitting and quiet firing. The fact that there is not much research on this concept, which has recently started to find a place in the literature, adds originality value to the study. In this article, which is a case study, the issue is examined at the level of definition, theoretical basis, antecedents, consequences, interaction with related concepts and recommendations. The quiet hiring approach, which aims to evaluate the existing human resource potential without going outside the organization, is characterized as a brand new employment policy in human resource management. The concept reveals a flexible understanding that responds quickly to silence instead of a passive aggressive organizational culture against silent reactions. At the end of the conceptual review, it was seen that quiet hiring has the potential to be successful if all human resources processes in enterprises are redesigned according to the organizational structure and human resource potential. When the literature is examined, it is determined that there is a gap in terms of both qualitative and quantitative research. Therefore, new studies can be designed that can increase the comprehensibility of the subject and question its relations with different concepts. In future research, it is important to develop terminology related to the concept, shape the theoretical basis, develop scales and guide new future studies.

Kaynakça

  • Aldrich, H. (1979). Environments and organizations. Prentice-Hall.
  • Anand, A., Doll, J., & Ray, P. (2023). Drowning in silence: A scale development and validation of quiet quitting and quiet firing. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-01-2023-3600
  • Brinsfield, C. T., Edwards, M. S., & Greenberg, J. (2009). Voice and silence in organizations historical review and current conceptualizations. in J. Greenberg and M.S. Edwards (Ed.), Voice and Silence in Organizations, 3-33, UK: Emerald Group Publishing Limited.
  • Byrnes C. (2024). What is quiet hiring, https://folksrh.com/en/blog/what-is-quiet-hiring/
  • Campton, J., Tham, A., & Ting, H. (2023). Quiet quitting – Implications for Asian businesses. Asian Journal of Business Research, 13(2), 128–134. https://doi.org/10.14707/ajbr.230153
  • Casciaro T. & Piskorski J. M. (2005). Power imbalance, mutual dependence, and constraint absorption: A Closer look at resource dependence theory. Administrative Science Quarterly. 50(2), 167-199.
  • Child, J. (1972). Organizational structure, environment and performance: The role of strategic choice. Sociology, 6(1), 1–22.
  • Çakıcı, A. (2007). Örgütlerde sessizlik: Sessizliğin teorik temelleri ve dinamikleri, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 16 (1), 145-162.
  • Davis F. G., & Cobb A. (2010). Resource dependence theory: Past and future. Research in the Sociology of Organizations, 28(2), 21-42.
  • Durak, İ. (2012). Korku kültürü ve örgütsel sessizlik. Ekin Yayınevi.
  • Emerson, R. (1962). Power-dependence relations. American Sociological Review, 27(3), 31-41.
  • Ezeilo, C. O., & Green-McKenzie, J. (2023). The coronovirus-19 pandemic and the future of work. Journal of Occupational and Environmental Medicine, 10-1097.
  • Fuks J., & Harrison H. (2023). Quiet hiring: The latest trend or part of the talent management revolution. https://www.mlaglobal.com/en/insights/articles/quiet-hiring-the-latest-trend-or-part-of-the-talent-management-revolution
  • Gartner (2023). Future of work trends for 2023, https://www.gartner.com/en/articles/9-future-of-work-trends-for-2023
  • Gratton, L. (2021). Why it's so hard to keep and recruit employees right now. https://sloanreview.mit.edu/article/why-its-so-hard-to-keep-and-recruit-employeesright-now/.
  • Harter, J. (2022). Is quiet quitting real?. Gallup Workplace, https://www.gallup.com/workplace/398306/quiet-quitting-real.aspx .
  • Hoff M. (2023). Quiet hiring & why businesses should pay attention to the trend. https://www.employerflexible.com/insights/quiet-hiring-why-businesses-should-pay-attention-to-the-trend/
  • Houghton, R. (2022). Quiet hiring: The elephant in the room. https://www.linkedin.com/pulse/quiet-hiring-elephant-room-robert-houghton/?trk=pulse-article_more-articles_related-content-card
  • Jackson I. (2024). Quiet hiring. https://www.peoplemanagement.co.uk/article/1881985/quiet-hiring-%E2%80%93-good-idea
  • Klotz, A. C., & Bolino, M. C. (2022). When quiet quitting is worse than the real thing. Harvard Business Publishing. https://hbr.org/2022/09/when-quiet-quitting-is-worse-than-the-real-thing.
  • Kraszewski J. (2023). Quiet hiring: What HR pros should know. https://hrdailyadvisor.blr.com/2023/02/08/quiet-hiring-what-hr-pros-should-know/
  • Lindzon J. (2023). What is ‘quiet hiring’ and how can it benefit your organization?. https://www.theglobeandmail.com/business/article-what-is-quiet-hiring-and-how-can-it-benefit-your-organization/
  • Marone, M, (2024). The real way to quiet hire. Harvard Business Publishing. https://www.harvardbusiness.org/the-real-way-to-quiet-hire/
  • McRae E., R., P. Aykens, K. Lowmaster & J. Shepp (2023). 9 Trends that will shape work in 2023 and beyond. Harvard Business Review, https://hbr.org/2023/01/9-trends-that-will-shape-work-in-2023-and-beyond.
  • Monster Resources (2023). Quiet hiring: Is it an opportunity or qverwhelming for Employees?. https://hiring.monster.com/resources/blog/monster-poll-8-in-10-workers-have-been-quiet-hired/
  • Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A Barrier to change and development in a pluralistic academy of management, The Academy of Management Review, (25)4: 706-725.
  • O'Boyle Jr, E., & Aguinis, H. (2012). The best and the rest: Revisiting the norm of normality of individual performance. Personnel Psychology, 65(1), 79-119.
  • Oliver, C. (1991). Strategic responses to institutional processes. Academy of Management Review. 16(1) 145-179.
  • Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.
  • Pfeffer, J., & Salancik, G. R. (2003). The external control of organizations: A resource dependence perspective (classic edition). Stanford University Press.
  • PwC (2004). Passive-aggressive-organization, www.strategyand.pwc.com/gx/en/insights/2002-2013/passive-aggressive-organization/strategyand-the-passiveaggressive-organization.pdf
  • Rhee M. (2023). How to make “quiet hiring” an opportunity, not a punishment. https://trainingmag.com/how-to-make-quiet-hiring-an-opportunity-not-a-punishment/
  • Ruvio A., & Morgeson, F. (2022). Are you being quiet fired?. https://hbr.org/2022/11/are-you-being-quiet-fired
  • Training, (2024). How quiet hiring is changing the workplace for employers and employees. https://trainingmag.com/how-quiet-hiring-is-changing-the-workplace-for-employers-and-employees/
  • Tutar, H. (2020). Kariyer planlaması ve yönetimi. Seçkin Yayıncılık.
  • Valier K. (2023). What is quiet hiring? the newest recruiting trend - factoria. https://factorialhr.com/blog/quiet-hiring/.
  • Vroom, V. H. (1967). Work and motivation. (Third Edition). John Wiley&Sons.
  • Wheeler, M. A. (2022). Quiet quitting: A path to work engagement? Psychology today. https://www.psychologytoday.com/us/blog/ethicallyspeaking/202209/quietquittingpathworkengagement#:~:text=Key%20points,used%20to%20enhance%20work%20engagement.
  • Yikilmaz, İ. (2022). Quiet quitting: A conceptual investigation. In Anadolu 10th Internacional Conference on Social Science, 581-591, Diyarbakır.
  • Youthall (2022). Sessiz istifa nedir?. Sessiz İstifa Araştırma Raporu, 1, 2-5.

İşletmeler İçin Yeni Sessizlik Eğilimi: Sessiz İşe Alma (Quiet Hiring)

Yıl 2024, Cilt: 12 Sayı: 3, 389 - 399, 31.12.2024
https://doi.org/10.22139/jobs.1523008

Öz

İş dünyasında son dönemde öne çıkan sessizliğin içindeki tepkisel eğilimler çalışan, yönetici ve işletmeler için farklı adaptasyon becerilerinin geliştirilmesini beraberinde getirmektedir. Bu araştırma sessiz istifa (Quiet Quitting), sessiz işten çıkarma (Quiet Firing) kavramları sonrasında literatüre giren sessiz işe alma (Quiet Hiring) olgusunu kavramsal olarak anlamayı ve sorgulamayı amaçlamaktadır. Alan yazınında yeni yer bulmaya başlayan bu kavram hakkında fazla araştırma olmaması çalışmaya özgünlük değeri katmaktadır. Olgusal bir inceleme yapılan bu makalede sessiz işe alma; kavramının tanımı, kuramsal dayanağı, öncülleri, sonuçları, ilişkili olduğu kavramlarla etkileşimi ve öneriler düzeyinde konu irdelenmiştir. Kurum dışına çıkmadan mevcut insan kaynağı potansiyelini değerlendirmeyi amaçlayan sessiz işe alma yaklaşımı, insan kaynakları yönetiminde yepyeni bir istihdam politikası olarak nitelendirilmektedir. Kavram sessiz tepkilere karşı pasif agresif örgüt kültürünün yerine, sessizliğe hızlı cevap veren esnek bir anlayışı ortaya çıkarmaktadır. Kavramsal incelemenin sonunda sessiz işe almanın işletmelerdeki tüm insan kaynakları süreçlerinin örgüt yapısı ve insan kaynağı potansiyeline göre yeniden tasarlanması durumunda başarılı olma potansiyeline sahip olduğu görülmüştür. Alan yazınına bakıldığında ise; hem nitel hem de nicel araştırmalar açısından boşluk olduğu tespit edilmiştir. Dolayısıyla konunun anlaşılırlığını artırabilecek ve farklı kavramlarla ilişkilerini sorgulayabilecek yeni araştırmalar tasarlanabilir. Yapılan çalışmalar; kavrama ilişkin terminolojinin oluşması, teorik dayanağın şekillenmesi, ölçeklerin geliştirilmesi ve gelecekteki yeni çalışmalara yön verilmesi bağlamında önemlidir.

Kaynakça

  • Aldrich, H. (1979). Environments and organizations. Prentice-Hall.
  • Anand, A., Doll, J., & Ray, P. (2023). Drowning in silence: A scale development and validation of quiet quitting and quiet firing. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-01-2023-3600
  • Brinsfield, C. T., Edwards, M. S., & Greenberg, J. (2009). Voice and silence in organizations historical review and current conceptualizations. in J. Greenberg and M.S. Edwards (Ed.), Voice and Silence in Organizations, 3-33, UK: Emerald Group Publishing Limited.
  • Byrnes C. (2024). What is quiet hiring, https://folksrh.com/en/blog/what-is-quiet-hiring/
  • Campton, J., Tham, A., & Ting, H. (2023). Quiet quitting – Implications for Asian businesses. Asian Journal of Business Research, 13(2), 128–134. https://doi.org/10.14707/ajbr.230153
  • Casciaro T. & Piskorski J. M. (2005). Power imbalance, mutual dependence, and constraint absorption: A Closer look at resource dependence theory. Administrative Science Quarterly. 50(2), 167-199.
  • Child, J. (1972). Organizational structure, environment and performance: The role of strategic choice. Sociology, 6(1), 1–22.
  • Çakıcı, A. (2007). Örgütlerde sessizlik: Sessizliğin teorik temelleri ve dinamikleri, Çukurova Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 16 (1), 145-162.
  • Davis F. G., & Cobb A. (2010). Resource dependence theory: Past and future. Research in the Sociology of Organizations, 28(2), 21-42.
  • Durak, İ. (2012). Korku kültürü ve örgütsel sessizlik. Ekin Yayınevi.
  • Emerson, R. (1962). Power-dependence relations. American Sociological Review, 27(3), 31-41.
  • Ezeilo, C. O., & Green-McKenzie, J. (2023). The coronovirus-19 pandemic and the future of work. Journal of Occupational and Environmental Medicine, 10-1097.
  • Fuks J., & Harrison H. (2023). Quiet hiring: The latest trend or part of the talent management revolution. https://www.mlaglobal.com/en/insights/articles/quiet-hiring-the-latest-trend-or-part-of-the-talent-management-revolution
  • Gartner (2023). Future of work trends for 2023, https://www.gartner.com/en/articles/9-future-of-work-trends-for-2023
  • Gratton, L. (2021). Why it's so hard to keep and recruit employees right now. https://sloanreview.mit.edu/article/why-its-so-hard-to-keep-and-recruit-employeesright-now/.
  • Harter, J. (2022). Is quiet quitting real?. Gallup Workplace, https://www.gallup.com/workplace/398306/quiet-quitting-real.aspx .
  • Hoff M. (2023). Quiet hiring & why businesses should pay attention to the trend. https://www.employerflexible.com/insights/quiet-hiring-why-businesses-should-pay-attention-to-the-trend/
  • Houghton, R. (2022). Quiet hiring: The elephant in the room. https://www.linkedin.com/pulse/quiet-hiring-elephant-room-robert-houghton/?trk=pulse-article_more-articles_related-content-card
  • Jackson I. (2024). Quiet hiring. https://www.peoplemanagement.co.uk/article/1881985/quiet-hiring-%E2%80%93-good-idea
  • Klotz, A. C., & Bolino, M. C. (2022). When quiet quitting is worse than the real thing. Harvard Business Publishing. https://hbr.org/2022/09/when-quiet-quitting-is-worse-than-the-real-thing.
  • Kraszewski J. (2023). Quiet hiring: What HR pros should know. https://hrdailyadvisor.blr.com/2023/02/08/quiet-hiring-what-hr-pros-should-know/
  • Lindzon J. (2023). What is ‘quiet hiring’ and how can it benefit your organization?. https://www.theglobeandmail.com/business/article-what-is-quiet-hiring-and-how-can-it-benefit-your-organization/
  • Marone, M, (2024). The real way to quiet hire. Harvard Business Publishing. https://www.harvardbusiness.org/the-real-way-to-quiet-hire/
  • McRae E., R., P. Aykens, K. Lowmaster & J. Shepp (2023). 9 Trends that will shape work in 2023 and beyond. Harvard Business Review, https://hbr.org/2023/01/9-trends-that-will-shape-work-in-2023-and-beyond.
  • Monster Resources (2023). Quiet hiring: Is it an opportunity or qverwhelming for Employees?. https://hiring.monster.com/resources/blog/monster-poll-8-in-10-workers-have-been-quiet-hired/
  • Morrison, E. W., & Milliken, F. J. (2000). Organizational silence: A Barrier to change and development in a pluralistic academy of management, The Academy of Management Review, (25)4: 706-725.
  • O'Boyle Jr, E., & Aguinis, H. (2012). The best and the rest: Revisiting the norm of normality of individual performance. Personnel Psychology, 65(1), 79-119.
  • Oliver, C. (1991). Strategic responses to institutional processes. Academy of Management Review. 16(1) 145-179.
  • Pfeffer, J., & Salancik, G. R. (1978). The external control of organizations: A resource dependence perspective. Harper & Row.
  • Pfeffer, J., & Salancik, G. R. (2003). The external control of organizations: A resource dependence perspective (classic edition). Stanford University Press.
  • PwC (2004). Passive-aggressive-organization, www.strategyand.pwc.com/gx/en/insights/2002-2013/passive-aggressive-organization/strategyand-the-passiveaggressive-organization.pdf
  • Rhee M. (2023). How to make “quiet hiring” an opportunity, not a punishment. https://trainingmag.com/how-to-make-quiet-hiring-an-opportunity-not-a-punishment/
  • Ruvio A., & Morgeson, F. (2022). Are you being quiet fired?. https://hbr.org/2022/11/are-you-being-quiet-fired
  • Training, (2024). How quiet hiring is changing the workplace for employers and employees. https://trainingmag.com/how-quiet-hiring-is-changing-the-workplace-for-employers-and-employees/
  • Tutar, H. (2020). Kariyer planlaması ve yönetimi. Seçkin Yayıncılık.
  • Valier K. (2023). What is quiet hiring? the newest recruiting trend - factoria. https://factorialhr.com/blog/quiet-hiring/.
  • Vroom, V. H. (1967). Work and motivation. (Third Edition). John Wiley&Sons.
  • Wheeler, M. A. (2022). Quiet quitting: A path to work engagement? Psychology today. https://www.psychologytoday.com/us/blog/ethicallyspeaking/202209/quietquittingpathworkengagement#:~:text=Key%20points,used%20to%20enhance%20work%20engagement.
  • Yikilmaz, İ. (2022). Quiet quitting: A conceptual investigation. In Anadolu 10th Internacional Conference on Social Science, 581-591, Diyarbakır.
  • Youthall (2022). Sessiz istifa nedir?. Sessiz İstifa Araştırma Raporu, 1, 2-5.
Toplam 40 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular İşletme
Bölüm Derleme Makaleler
Yazarlar

Güzin Kıyık Kıcır 0000-0002-6042-3422

Erken Görünüm Tarihi 23 Aralık 2024
Yayımlanma Tarihi 31 Aralık 2024
Gönderilme Tarihi 26 Temmuz 2024
Kabul Tarihi 9 Aralık 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 12 Sayı: 3

Kaynak Göster

APA Kıyık Kıcır, G. (2024). The New Silence Trend for Businesses: Quiet Hiring. İşletme Bilimi Dergisi, 12(3), 389-399. https://doi.org/10.22139/jobs.1523008