Araştırma Makalesi

Students' Behavioral Intentions Towards Learning and Using Chatbots in Education

Cilt: 8 Sayı: 1 31 Mayıs 2025
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Students' Behavioral Intentions Towards Learning and Using Chatbots in Education

Öz

Chatbots are artificial intelligence programs that interact with humans through text-based communication. These tools, which are widely used in many fields such as health, finance, and e-commerce, also play an important role in education. They contribute to students in various, areas such as providing information about learning materials, assisting with homework, providing guidance, and giving instant feedback. In addition, chatbots can create personalized lesson plans tailored to students' individual learning needs and track students' progress through data analysis. In addition to the advantages offered by chatbots, it is also important to examine students' attitudes towards using these tools. Therefore, this study aims to analyze students' behavioral intentions towards using chatbots in their education and training processes in detail and to reveal the main factors behind these intentions. The quantitative research method was adopted in the study, and a static group pretest-posttest design, one of the experimental designs, was used. Within the scope of the study, unlike the control group, the experimental group used chatbots in the activities included in the lesson plan for seven weeks. Participants were selected by the convenience sampling method, and a total of 72 students were included in the study. In the study, the “Behavioral Intentions towards the Use of Chatbots in Education and Learning” scale was used as a data collection tool. The differences between the pre-test and post-test scores of the groups were analyzed with an independent samples t-test; paired samples t-test was applied to determine the differences within groups. The findings revealed that there was a significant difference in the behavioral intentions of the experimental group towards using chatbots in education and training compared to the control group. In addition, when within-group differences were examined, it was found that there was a significant increase in the behavioral intentions of the experimental group, while there was no significant difference in the control group

Anahtar Kelimeler

Kaynakça

  1. Adiguzel, T., Kaya, M. H., & Cansu, F. K. (2023). Revolutionizing education with AI: Exploring the transformative potential of ChatGPT. Contemporary Educational Technology, 15(3), ep429. https://doi.org/10.30935/cedtech/13152
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  4. Alshammari, S. H., & Babu, E. (2025). The mediating role of satisfaction in the relationship between perceived usefulness, perceived ease of use and students’ behavioural intention to use ChatGPT. Scientific Reports, 15(1), 7169.
  5. Arruda, D., Marinho, M., Souza, E., & Wanderley, F. (2019). A chatbot for goal-oriented requirements modeling. In S. Misra et al. (Eds.), Computational science and its applications – ICCSA 2019. Lecture notes in computer science, 11622, 506–519. Springer.
  6. Arslan, K. (2020). Eğitimde yapay zekâ ve uygulamaları [Artificial intelligence and its applications in education]. Western Anatolia Journal of Educational Sciences, 11(1), 71-88.
  7. Ayanwale, M. A., & Molefi, R. R. (2024). Exploring intention of undergraduate students to embrace chatbots: from the vantage point of Lesotho. International Journal of Educational Technology in Higher Education, 21(1), 20. https://doi.org/10.1186/s41239-024-00451-8
  8. Ayanwale, M. A., & Ndlovu, M. (2024). Investigating factors of students' behavioral intentions to adopt chatbot technologies in higher education: Perspective from expanded diffusion theory of innovation. Computers in Human Behavior Reports, 100396. https://doi.org/10.1016/j.chbr.2024.100396

Ayrıntılar

Birincil Dil

İngilizce

Konular

Bilim, Teknoloji ve Mühendislik Eğitimi ve Programlarının Geliştirilmesi

Bölüm

Araştırma Makalesi

Yayımlanma Tarihi

31 Mayıs 2025

Gönderilme Tarihi

17 Ocak 2025

Kabul Tarihi

31 Mayıs 2025

Yayımlandığı Sayı

Yıl 2025 Cilt: 8 Sayı: 1

Kaynak Göster

APA
Yıldızhan Bora, B., & Şahin Kölemen, C. (2025). Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education. İnsan ve Sosyal Bilimler Dergisi, 8(1), 26-52. https://doi.org/10.53048/johass.1621817
AMA
1.Yıldızhan Bora B, Şahin Kölemen C. Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education. JOHASS. 2025;8(1):26-52. doi:10.53048/johass.1621817
Chicago
Yıldızhan Bora, Betül, ve Cansu Şahin Kölemen. 2025. “Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education”. İnsan ve Sosyal Bilimler Dergisi 8 (1): 26-52. https://doi.org/10.53048/johass.1621817.
EndNote
Yıldızhan Bora B, Şahin Kölemen C (01 Mayıs 2025) Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education. İnsan ve Sosyal Bilimler Dergisi 8 1 26–52.
IEEE
[1]B. Yıldızhan Bora ve C. Şahin Kölemen, “Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education”, JOHASS, c. 8, sy 1, ss. 26–52, May. 2025, doi: 10.53048/johass.1621817.
ISNAD
Yıldızhan Bora, Betül - Şahin Kölemen, Cansu. “Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education”. İnsan ve Sosyal Bilimler Dergisi 8/1 (01 Mayıs 2025): 26-52. https://doi.org/10.53048/johass.1621817.
JAMA
1.Yıldızhan Bora B, Şahin Kölemen C. Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education. JOHASS. 2025;8:26–52.
MLA
Yıldızhan Bora, Betül, ve Cansu Şahin Kölemen. “Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education”. İnsan ve Sosyal Bilimler Dergisi, c. 8, sy 1, Mayıs 2025, ss. 26-52, doi:10.53048/johass.1621817.
Vancouver
1.Betül Yıldızhan Bora, Cansu Şahin Kölemen. Students’ Behavioral Intentions Towards Learning and Using Chatbots in Education. JOHASS. 01 Mayıs 2025;8(1):26-52. doi:10.53048/johass.1621817

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