The opinions of hotel managers about halal hotel concept: A research in Cappadocia

Yıl 2022, Cilt: 7 Sayı: 1, 31 - 40, 30.07.2022

Lütfi Buyruk Durmuş Ali Aydemir

https://doi.org/10.31822/jomat.2022-7-1-31

Cited By: 2

Öz

The number of halal business hotel concept in Turkey in recent years, especially in regions where intensive maritime tourism has been increasing. However, there are no such hotels in the Cappadocia destination. The main purpose of this study is to determine the thoughts of hotel managers in the Cappadocia tourist region on halal tourism and the concept of halal hotels. Using the semi-structured interview technique, open-ended questions were asked by the researchers to the managers of 17 four and five-star hotels with tourism management certificates in the region. The obtained data were subjected to content analysis and interpreted. The main findings obtained from the research are that hotel managers in Cappadocia see "halal tourism" as a rapidly developing market in the world that will become even more important in the future, and there is no need for a halal hotel concept to promote the demand for the region; they did not intend to make arrangements in accordance with the halal hotel concept and obtain halal hotel certification in their businesses. They kept prayer rugs in their hotel upon the requests of the guests, they turned their meeting rooms into masjids when requested; and hotel rooms have a sign showing qibla on nightstand drawers.

---

Anahtar Kelimeler

Halal Tourism, Halal Hotel, Cappadocia

Kaynakça

• Adams, W. C. (2015). Conducting Semi-Structured Interviews, Handbook of Practical Program Evaluation, 4th ed., Newcomer, K. E., Hatry, H. P. & Wholey,S.J. (edits), Jossey-Bass.
• ADL Document and Consulting Services. (2019). Halal Hotel Certificate Rules. Retrieved from http://adlbelge.com/helal-otel-sertifikasi.
• Akbaba, A., & Çavuşoğlu, F. (2017). Helal Otel Kavramı ve Türkiye’de Helal Otel Sertifikasyonu, International Journal of Contemporary Tourism Research 1, pp. 48-58.
• Arpacı, Ö. , Uğurlu, K., & Batman, O. (2015). Helal Konseptli Otel İşletmelerine Yönelik Yapılan Müşteri Şikâyetleri Üzerine Bir Araştırma, Bartın Ün. İİBF Dergisi, Cilt 6, Sayı 11, (181-198).
• Batman, O. (2017). Sorularla Helâl Turizm / Helâl Turizm Nedir veya Ne Değildir?, 1.International Halal Tourism Congress / 07-09 April 2017 / Alanya / Turkey. Pp. 30-32.
• Battour, M., & Ismail, M. N. (2016). Halaltourism: Concepts, practises, challenges and future, Tourism Management Perspectives, 19, pp 150-154.
• Bilgin, Y., & Karakaş, A. (2017). Otel İşletmelerinin Helal Niteliğinin Müşteri Değerlendirmelerine Yansımaları: İstanbul’daki Helal Konseptli Otel İşletmeleri Örneği, Uluslararası Yönetim İktisat ve İşletme Dergisi, Cilt 13, Sayı 4, ss.911-926.
• Birinci, C. M., & Karakuş, Y. (2020). Halal Recreation and Reflections on the Hospitality Industry. In İ. Yazıcıoğlu, Ö. Yayla, & T. Çetin (Eds.), Tourism and Hospitality Studies. Bern, Switzerland: Peter Lang.
• Blandford, A. (2013). Semi-structured qualitative studies, The Encyclopedia of Human-Computer Interaction, Soegaard, M. & Dam, R. F. (eds.)., 2nd Ed. Aarhus, Denmark.
• Boğan, E., & Sarıışık, M. (2018). Halal tourism: conceptual and practical challenges, Journal of Islamic Marketing.
• Bradford, S., & Cullen, F. (2012). Research and research methods for youth practitioners. London: Routledge
• Çallı, İ. D. (2014). Using Halal Concept in Ethnic Marketing “An Analysis on Food Commercials Broadcasted in Germany” Anadolu University Journal of Social Sciences, v.14, 4, 43-55.
• Carboni, M., & Janati, M. I. (2016). Halaltourism de facto: A casefrom Fez, Tourism Management Perspectives 19, 155-159.
• Diker, O., Yıldırım, H. M., & Tabatabaeinasab, M. (2018). Determining the Halal Tourism Concept Perceptions of Hotel Managers in Çanakkale, Turkish Studies, Volume 13/26, Fall.
• Dilek, S., & Çakmak, F. (2017). Helal turizm eğilimleri: kastamonu ilinde bir uygulama. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 6(6), 314-339.
• Flick, U. W. E. (2009). An introduction to qualitative research. London: SAGE Publishing.
• Fylan, F. (2005). Semi-structured interviewing, A Handbook of Research Methods for Clinical and Health Psychology, Miles, J. & Gilbert, P. (edits), Oxford University Press, New York.
• GIMDES. (2019). How should a Halal hotel be? Retrieved from http://www.gimdes.org/helal-otel-nasil-olmali-2.html#more-4928) Retrieved 07.02.2019 Halalbooking.com (2019). Hotels in Turkey.
• Han, H., Al-Ansi, A., Olya, H. G. T., & Kim, W. (2019). Exploring halal-friendly destination attributes in South Korea: Perceptions and behaviors of Muslim travelers toward a non-Muslim destination, Tourism Management 71, 151- 164.
• Hospitality News Middle East. (2018). The global halal tourism sector is driven by millennials Retrieved from http://www.hospitalitynewsmag.com/en/event/the-global-halal-tourism-sector-is-driven-by-millennials and muslim-travelers-are-expected-to-spend-usd-157-billion-by-2020/) Retrieved 06.02.2019
• Karakuş, Y. (2019). Identifying the Best Alternative Tourism Product for a Destination: the case of Cappadocia. Revista Anais Brasileiros de Estudos Turísticos - ABET, 9 (1). https://doi.org/10.34019/2238-2925.2019.V9.16929
• Mahamood, S. F., Fikri, A., & Nor, N. S. N. M. (2018). Modelling Grand BlueWave Hotelin Managing Challenges of Islamic Hotel Performance (IHP): An Overview of the Islamic Spirituality Instilled, Proceedings of the 3rd International Halal Conference (INHAC 2016), Springer Nature Singapore PteLtd.,pp. 283-289.
• Mastercard-Crescent Rating (2018). Mastercard & Crescentrating Global Muslim Travel Index 2018. www.crescentrating.com) Retrieved: 07.02.2019
• Mastercard-Crescent Rating. (2019). Mastercard-Crescent Rating Halal Travel Frontier 2019 Report. www.crescentrating.com, Retrieved: 07.02.2019
• Nasdaqomx. (2012). The Global Halal Industry: An Overview, Edbiz-Nasdaq Omx Sharia Indexes.
• Nordin, N. S. A., & Rahman, F. A. (2018). A Critical Review of the Muslim-Friendly Hospitality Services Standard (MS 2610:2015) in Malaysia, Proceedings of the 3rd International Halal Conference (INHAC 2016), Springer Nature Singapore Pte Ltd., pp. 211-222.
• Okumus, B., Shi, F., & Dedeoglu, S. B. (2021). What is the Role of Demographics in Tourists’ Attitudes Towards Foods? Journal of Gastronomy and Tourism, 5 (4), 207–220. https://doi.org/10.3727/216929721X16105303036562
• Pewforum. (2017). The Changing Global Religious Landscape, http://www.pewforum.org/ 2017/04/05/the-changing- global-religious-landscape/#global-population-projections-2015-to-2060, Retrieved 08.02.2019.
• Ryan, C. (2016). Halal Tourism, Tourism Management Perspectives 19, pp.121-123.
• Saad, H. E., & Ali, B. N. (2014). Sharia-compliant hotels in Egypt: Concept and challenges. Advances in Hospitality and Tourism Research (AHTR), 2(1), 1-15.
• Samori, Z., Salleh, N. Z. M., & Khalid, M. M. (2016). Current trends on Halal tourism: Cases on selected Asian countries, Tourism Management Perspectives 19, pp 131-136.
• Sulıgoj, M., & Marusko, H. (2017). Hotels and Halal-oriented Product: What Do Hotel Managers in Slovenia Think?, Organizacija, Vol. 50, No.4, pp. 314-323.
• Tanrısever, C., Pamukçu, H., & Batman, O. (2016). New Tourism Trends In The World and Their Adaptations To Turkey, GÜSBEED, Gümüşhane Üniversitesi Sosyal Bilimler Enstitüsü Elektronik Dergisi, Cilt 7, Sayı 16, ss.55-72.
• Tekin, Ö. A. (2014). İslami Turizm: Dünyadaki ve Türkiye'deki Genel Durum Üzerine Bir İnceleme. Journal of International Social Research, 7(29), ss.750-766
• Timothy, D. J., & Olsen, D. H. (2006). Tourism, religion and spiritual journeys. London: Routledge.
• Tuna, F. (2016). The Role and Potential of Halal Tourism in Turkey, Alternative Tourism in Turkey, Egresi, I. (Ed.), GeoJournal Library 121, pp. 259- 267, Springer, Switzerland.
• Türker, N. (2016). Religious Tourism in Turkey, Alternative Tourism in Turkey, Egresi, I. (Ed.), GeoJournal Library 121, pp.151-172, Springer, Switzerland.
• Turkish Language Association. (2019). Current Turkish Dictionary. Retrieved from www.sozluk.gov.tr
• Yılmaz, L., & Güler, M. E. (2017). Türkiye’de Muhafazakâr Değerler Bağlamında Turizm ve Tatil Algısındaki Değişme, International Journal of Contemporary Tourism Research 1, pp.17-25.