Perceived overqualification and task performance in hospitality sector: The moderating effect of perceived job alternatives

Yıl 2016, Cilt: 2 Sayı: 1, 19 - 29, 31.01.2016

Banu Ünsal Akbıyık

https://doi.org/10.24288/jttr.202828

Cited By: 5

Öz

The purpose of this study is to investigate the relationship between perceived overqualification and task performance in hospitality sector. The study also attempts to examine the moderating effect of perceived job alternatives on this relationship. Data comes from 185 five-star hotel employees in Istanbul. The results demonstrate that perceived overqualification is significantly and negatively related to task performance in hospitality sector. This relation was moderated by perceived job alternatives.

Anahtar Kelimeler

Perceived overqualification, task performance, perceived job alternatives, hospitality sector

Otelcilik sektöründe algılanan aşırı nitelikliliğin görev performansına etkisi: Alternatif iş fırsatlarının biçimlendirici değişken rolü

Öz

Bu çalışmanın amacı, algılanan aşırı nitelikliliğin görev performansı üzerindeki etkisini incelemektir otelcilik sektöründe incelemektir. Ayrıca algılanan aşırı nitelikliliğin görev performansı üzerindeki etkisinde algılanan iş fırsatlarının biçimlendirici değişken rolü oynayıp oynamadığı da test edilmektedir. Çalışmanın verileri, İstanbul’da bulunan beş yıldızlı otellerden çalışan 185 işgörenden toplanmıştır. Yapılan hiyerarşik regresyon analizi sonuçlarına göre otelcilik sektöründe, aşırı nitelikliliğin görev performansını anlamlı ve negatif yönde etkilediği saptanmıştır. Ayrıca yüksek düzeydeki algılanan iş fırsatları, algılanan aşırı nitelikliliğin görev performansı üzerindeki negatif etkisini azaltarak biçimlendirici değişken rolü oynadığı görülmüştür.

Anahtar Kelimeler

Algılanan aşırı niteliklilik, Görev performansı, Algılanan iş fırsatları, Otelcilik sektörü

Kaynakça

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