OSSA Gurubu Üyesi Bir Tasarım Firmasında Kalite Süreçleri Dikkate Alınarak ERP Yazılımı Seçimi

Öz

Bu çalışmada, savunma sanayinde faaliyet gösteren bir elektronik firmasında ERP yazılımı seçimi, Çok Ölçütlü Karar Verme (ÇÖKV) problemi olarak ele alınmıştır. ÇÖKV yöntemi olarak bulanık TOPSIS uygulanmıştır. Bu amaçla Ostim Savunma ve Havacılık Kümelenmesi (OSSA) gurubuna üye firmalardan ve çalışmanın yapıldığı firma içi karar vericilerden anket yoluyla elde edilen veriler kullanılmıştır. Belirsizlik ve öznellikten arınmak amacıyla, üçgensel bulanık sayılar ile ifade edilen dilsel terimler kullanılarak toplanan veriler ışığında, ERP seçim ölçütlerinin önem seviyeleri ve çalışmanın yapıldığı firma tarafından seçilmiş alternatif yazılımların ölçütler açısından seviyeleri belirlenmiştir. Bu doğrultuda firmanın ihtiyaçlarını karşılayacak en uygun ERP yazılımının seçilmesi hedeflenmiştir.

Anahtar Kelimeler

• KOBİ,OSSA,Elektronik firması,ERP,Çok ölçütlü karar verme,Bulanık,TOPSIS

Selection of ERP Software Considering Quality Processes in a Design Firm of OSSA Group Member

Öz

In this study, the selection of ERP software in an electronics firm operating in the defense industry is considered as a Multi-Criteria Decision Making (MCDM) problem. Fuzzy TOPSIS is applied as the MCDM method. For this purpose, the data obtained through the questionnaire from the members of the Ostim Defense and Aviation Cluster (OSSA) group and from the in-firm decision makers are used. In order to avoid uncertainty and subjectivity, the levels of importance of the ERP selection criteria and the criteria of alternative software are determined with the data obtained by using linguistic terms which are expressed in triangular fuzzy numbers. In this direction, it is aimed to select the most appropriate ERP software to meet the needs of the company.

Anahtar Kelimeler

• Small-and-medium-sized enterprises,OSSA,Electronics company,ERP,MCDM,Fuzzy,TOPSIS

Kaynakça

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