112 Acil Servis Hizmeti Personellerindeki Covid-19 Tükenmişlik Düzeyinin İş Stresi ve İş-Aile Çatışma Düzeyi İle İlişkisi

Yıl 2021, Cilt: 3 Sayı: 2, 146 - 150, 06.05.2021

Serdar Derya

https://doi.org/10.37990/medr.908384

Öz

Amaç: Bu araştırmanın amacı, 112 acil servis hizmeti personellerindeki Covid-19 tükenmişlik düzeyinin iş stresi ve iş-aile çatışma düzeyi ile ilişkisini belirlemektir.
Materyal Metot: Kesitsel nitelikteki bu araştırma, Türkiye’nin doğusunda bulunan bir ilde hizmet veren 293 acil servis hizmeti personeli ile yürütülmüştür. Verilerin elde edilmesinde Koronavirüs Tükenmişlik Ölçeği, İş Stresi Ölçeği ve İş-Aile Çatışma Ölçeği kullanılmıştır. Verilerin analizinde tanımlayıcı istatistiklerin (sayı, yüzde, ortalama, standart sapma, min-max) yanı sıra pearson korelasyon analizi kullanılmıştır.
Bulgular: Yaş ortalaması 29.01±6.54 olan 112 acil servis hizmeti personellerinin meslekteki çalışma yıl ortalaması 7.69±5.17’dir. Katılımcıların %47.7’si acil tıp teknisyeni, %60.1’i kadın, %58.7’si önlisans mezunudur. Acil servis hizmeti personellerinin Koronavirüs Tükenmişlik Ölçeğinden aldıkları toplam puan ortalamasının 35.46±12.10, İş Stresi Ölçeğinde aldıkları toplam puan ortalamasının 26.39±7.71 ve İş-Aile Çatışma Ölçeğinden aldıkları toplam puan ortalamasının 17.76±6.24 olduğu belirlendi. 112 acil servis hizmeti personellerinde koronavirüs tükenmişlik düzeyi ile iş stres düzeyi arasında pozitif yönde orta düzeyde ilişki olduğu saptandı (r=0.698; p<0.001). Ayrıca, koronavirüs tükenmişlik düzeyi ile iş-aile çatışma düzeyi arasında pozitif yönde orta düzeyde ilişki olduğu görüldü (r=0.657; p<0.001).
Sonuç: Acil servis hizmeti personellerinde koronavirüs tükenmişlik düzeyi, iş stresi ve iş-aile çatışma düzeyinin orta düzeyde olduğu belirlendi. Ayrıca acil servis hizmeti personellerindeki koronavirüs tükenmişlik düzeyi arttıkça iş stresi ve iş-aile çatışma düzeyinin de anlamlı düzeyde arttığı saptandı.

Anahtar Kelimeler

acil servis hizmeti personelleri, iş-aile çatışma düzeyi, iş stresi, 112 personelleri, Covid-19 tükenmişlik düzeyi

The Relationship of Covid-19 Burnout Level in 112 Emergency Service Personnel with Work Stress and Work-Family Conflict Level

Öz

Aim: The purpose of this study is to determine the relationship between the level of Covid-19 burnout in 112 emergency service personnel with work stress and work-family conflict level.
Material and Method: This cross-sectional research, was conducted with 293 emergency service personnel who are serving in a city located in the east of Turkey. Coronavirus Burnout Scale, Work Stress Scale and Work-Family Conflict Scales were used to obtain data. In the analysis of the data, besides descriptive statistics (number, percentage, mean, standard deviation, min-max), Pearson correlation analysis was used.
Results: The average working year of the 112 emergency service personnel with an average age of 29.01±6.54 is 7.69±5.17. Of the participants, 47.7% of whom are emergency medical technicians, 60.1% are women, 58.7% are associate degree graduates. It was determined that emergency service personnel had a total average score of 35.46±12.10 from the Coronavirus Burnout Scale, 26.39±7.71 points from the Work Stress Scale, and 17.76±6.24 points from the Work-Family Conflict Scale. A moderate positive correlation was found between the coronavirus burnout level and work stress level in 112 emergency service personnel (r=0.698; p<0.001). In addition, a moderate positive correlation was observed between coronavirus burnout level and work-family conflict level (r=0.657; p<0.001).
Conclusion: It was determined that the level of coronavirus burnout, work stress and work-family conflict in emergency service personnel were at a moderate level. In addition, it was found that as the level of coronavirus burnout in emergency service personnel increased, the level of work stress and work-family conflict increased significantly. 

Anahtar Kelimeler

Coronavirus burnout level, emergency service personnel, work-family conflict level, work stress, 112 personnel

Kaynakça

• References1. Yakut E, Kuru O, Gungor Y. Determination of the influence of work overload and perceived social support in the effect of the Covid-19 fears of healthcare personnel on their burnout by structural equation modelling. Ekev Academy Journal 2020; 24:241-262.
• References2. Turkish Thoracic Society Occupational Lung Diseases Working Group (2021). Information and advice on occupational risks in healthcare workers during the Covid-19 outbreak. https://toraks.org.tr/site/community/news/5768 acces date 28.03.2021
• References3. Polat OP, Coskun F. Determining the relationship between personal protective equipment uses of medical healthcare workers and depression, anxiety and stress levels in the Covid-19 pandemic. Medical Journal of Western Black Sea 2020;4:51-58.
• References4. Arpacioglu S, Baltali Z, Unubol B. Burnout, fear of Covid, depression, occupational satisfaction levels and related factors in healthcare professionals in the Covid-19 pandemic. Cukurova Medical Journal 2021;46:88-100.
• References5. Atan M, Tekingunduz S. An investigation into the burn-out level, perceived work stress and job satisfaction of paramedics in terms of personal characterıstıcs. Social Sciences 2014;9:54-69.
• References6. Moazzami B, Razavi-Khorasani N, Dooghaie Moghadam A, et. al. Covid-19 and telemedicine: Immediate action required for maintaining healthcare providers well-being. Journal of Clinical Virology: The Official Publication of the Pan American Society for Clinical Virology 2020;126:104345.
• References7. Efeoglu IE. The effects of work-family life conflict on job stress, job satisfaction and organizational commitment: a research in the pharmaceutical industry. Ph.D. thesis, Cukurova University, Adana, 2020.
• References8. Tekingunduz S, Kurtuldu A, Oksuz S. The relationship between work family life conflict, job satisfaction and job stres. Research Journal of Politics, Economics and Management 2015; 3:27-42.
• References9. Malach-Pines A. The burnout measure, short version. International Journal of Stress Management 2005; 12:78.
• References10. Yildirim M, Solmaz F. Covid-19 burnout, Covid-19 stress and resilience: Initial psychometric properties of Covid-19 Burnout Scale. Death Studies 2020; 1-9.
• References11. House RJ, Rizzo JR. Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior and Human Performance 1972; 7:467-505.
• References12. Netemeyer RG, Boles JS, McMurrian R. Development and validation of work–family conflict and family–work conflict scales. Journal of Applied Psychology 1996; 81:400.
• References13. Blake H, Bermingham F, Johnson G, et. al. Mitigating the psychological impact of Covid-19 on healthcare workers: a digital learning package. International Journal of Environmental Research and Public Health 2020; 17: 2997.
• References14. Aglar AE, Arikan, S. Stress and job satisfaction among emergency service workers: The roles of core self evaluations and social support. Journal of Behavior at Work 2018; 3:119-139.
• References15. Giorgi G, Lecca LI, Alessio F, et. al. Covid-19-related mental health effects in the workplace: a narrative review. International Journal of Environmental Research and Public Health. 2020; 17: 7857.
• References16. Karabay EM. A study on determining the effects of healthcare professionals' perceptions of job stress, work-family conflict and work-family-life satisfaction on intention to quit. Journal of Management Sciences 2015; 13:113-134.
• References17. Aktas H, Gurkan GC. Mediating role of occupational commitment in the interactions of work-family & family-work conflict with individual performance: A research on nurses. Dogus University Journal 2015; 16:139-154.
• References18. Baki S, Piyal B. Work-Family conflict as regard to healthcare workers in extraordinary situations such as Covid-19 pandemic. Health and Community Special Issue 2020; 119-123.