Araştırma Makalesi
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Management Shadowing Program: An Incubator for Prospective Managers in the Tourism and Hospitality Industry

Yıl 2019, Cilt: 9 Sayı: 2, 169 - 184, 30.12.2019

Öz

The hospitality industry needs qualified work-ready graduates with skills but unfortunately tourism students are changing their career paths outside tourism and/or cannot obtain a managerial perspective. The Management Shadowing Program joins up the dots between academia, graduates and practitioners with real-life experiences from the management perspective, which opens a new window of opportunity for tourism graduates in a preference towards a career in tourism. This program enables theoretical in-class learning and summer internship practical experience at a managerial level, leading to the utilization of data within practical contexts. The holistic multiple explanatory case study method utilized in this study reveals how industry-academia cooperation can effectively produce prospective managers of hospitality. Semi-structured interviews, focus group, weekly report content analysis, participant observations and questionnaires were used for the triangulation of data collection and analysis. The aim of this study is to propose a model for a Management Shadowing Program that can be used as an incubator for prospective graduates with the clear target of developing their managerial skills via experiential learning and creating a talent pool for the industry, as well as assurance of curriculum for academia and to evaluate the outcomes of the program from the perspectives of both alumni and the sector.

Kaynakça

  • Aksu A. A. & Köksal D. C. (2005). “Perceptions and Attitudes of Tourism Students in Turkey”. International Journal of Contemporary Hospitality Management 17/5 (2005) 436-447.
  • Anafarta N. & Cizel B. (2003). “Career Analysis in tourism Industry: Experiences from Turkey”. Tourism Review 58/3 (2003) 15-19.
  • Bower G. G. (2014). “Theory and Practice: Utilizing Dewey's Experiential Learning Theory to Implement a 5k Road Race”. Journal of Hospitality, Leisure, Sport & Tourism Education 15 (2014) 61-67.
  • Ceylan D. (2017). “Management Shadowing”. II. International Conference on Tourism Dynamics and Trends Proceeding Book (2017) 423-424. Seville.
  • Chickering A. (1977). “Experience and Learning: An Introduction to Experiential Learning”. Rochelle (1977) 73-75.
  • Counts G. S. (1978). Dare the School Build a New Social Order?. USA 1978.
  • Daskin M. (2016). “Tourism Students’ Career Conceptions Towards Service Industry Profession: A Case Study from Human Resource Perspective”. Middle East J. Management 3/1 (2016) 19–33 Dewey J. (1938). Experience and Education. New York 1938.
  • Elo S., Kääriäinen M., Kanste Q., Pölkki T., Utriainen & Kyngäs H. K. (2014). “Qualitative Content Analysis: A Focus on Trustworthiness”. SAGE Open, DOI: 10.1177/2158244014522633 sgo.sagepub.com
  • Garavan T., O’Brien F. & O’Hanlon D. (2006). “Career Advancement of Hotel Managers Since Graduation: A Comparative Study”. Personnel Review 35/3 (2006) 252-280.
  • Gunbayi I. (2018). “Developing a Qualitative Research Manuscript Based on Systematic Curriculum and Instructional Development”. European Journal of Social Sciences Studies 3/3 (2018) 124-153.
  • Huang Y.-L., & Lin C.-T. (2010). “Management Trainee Core Competencies in the Hospitality Industry: Differences Between Managers and Scholars”. Journal of Human Resources in Hospitality & Tourism 10 (2010) 1-13.doi:10.1080/15332845.2010.500166
  • Kolb D. A. & Lewis L. H. (1986). “Facilitating Experiential Learning: Observations and Reflections”. New Directions for Continuing Education 30 (1986) 99-107.
  • Kusluvan S. & Kusluvan Z. (2000). “Perceptions and attitudes of undergraduate tourism students towards working in the tourism industry in Turkey”. Tourism Management 21 (2000) 251-269.
  • Lincoln S. Y. & Guba E. G. (1985). Naturalistic Inquiry. Thousand Oaks 1985.
  • Littlejohn D. & Watson S. (2004). “Developing Graduate Managers for Hospitality and Tourism”. International Journal of Contemporary Hospitality Management 16/7 (2004) 408-414. https://doi.org/10.1108/09596110410559096
Yıl 2019, Cilt: 9 Sayı: 2, 169 - 184, 30.12.2019

Öz

Konaklama endüstrisi, yetenekli, işe hazır ve nitelikli mezunlara ihtiyaç duyarken maalesef, turizm öğrencileri kariyerlerini turizm dışındaki sektörlere yöneltiyorlar ve/veya eğitimleri sırasında yönetimsel bakış açısı elde edemiyor. Gölge Yönetici Programı, turizm mezunları için turizm alanında kariyer yapmayı tercih etmeleri için yeni bir fırsat penceresi açmaya yöneliktir ve mezunlar, akademisyenler ve uygulayıcılar arasındaki noktaları yönetim perspektifinden gerçek hayat deneyimleriyle birleştirmektedir. Program, yönet- sel düzeyde sınıf içi öğrenme ve yaz stajı pratik tecrübelerini birleştirmeyi sağlayarak gerçek hayatta yöneti- cilik deneyimleri edinilmesine olanak sağlar. Bu çalışmada kullanılan bütünsel çoklu açıklayıcı vaka çalış- ması yöntemi, sektör-akademi işbirliği ile potansiyel yöneticilerini nasıl etkili bir şekilde üretebileceğini ortaya koymaktadır. Veri toplama ve analizlerinin çeşitlendirilmesinde yarı yapılandırılmış görüşmeler, odak grup çalışması, haftalık rapor içerik analizi, katılımcı gözlemleri ve anketler kullanılmaktadır. Bu çalışma, Gölge Yönetici Programının amacı sektör için yetenek havuzu yaratmak, akademi için müfredatın sektörün ihtiyaçlarına uyumunu sağlamaya yönelik bir model önerisi geliştirmeyi ve mezunların yönetsel beceriler geliştirmek için fırsat sunan bir yönetici kuluçka programnı hem müstakbel mezunlar hem sector gözünden programın başarısının değerlendirilmesidir.

Kaynakça

  • Aksu A. A. & Köksal D. C. (2005). “Perceptions and Attitudes of Tourism Students in Turkey”. International Journal of Contemporary Hospitality Management 17/5 (2005) 436-447.
  • Anafarta N. & Cizel B. (2003). “Career Analysis in tourism Industry: Experiences from Turkey”. Tourism Review 58/3 (2003) 15-19.
  • Bower G. G. (2014). “Theory and Practice: Utilizing Dewey's Experiential Learning Theory to Implement a 5k Road Race”. Journal of Hospitality, Leisure, Sport & Tourism Education 15 (2014) 61-67.
  • Ceylan D. (2017). “Management Shadowing”. II. International Conference on Tourism Dynamics and Trends Proceeding Book (2017) 423-424. Seville.
  • Chickering A. (1977). “Experience and Learning: An Introduction to Experiential Learning”. Rochelle (1977) 73-75.
  • Counts G. S. (1978). Dare the School Build a New Social Order?. USA 1978.
  • Daskin M. (2016). “Tourism Students’ Career Conceptions Towards Service Industry Profession: A Case Study from Human Resource Perspective”. Middle East J. Management 3/1 (2016) 19–33 Dewey J. (1938). Experience and Education. New York 1938.
  • Elo S., Kääriäinen M., Kanste Q., Pölkki T., Utriainen & Kyngäs H. K. (2014). “Qualitative Content Analysis: A Focus on Trustworthiness”. SAGE Open, DOI: 10.1177/2158244014522633 sgo.sagepub.com
  • Garavan T., O’Brien F. & O’Hanlon D. (2006). “Career Advancement of Hotel Managers Since Graduation: A Comparative Study”. Personnel Review 35/3 (2006) 252-280.
  • Gunbayi I. (2018). “Developing a Qualitative Research Manuscript Based on Systematic Curriculum and Instructional Development”. European Journal of Social Sciences Studies 3/3 (2018) 124-153.
  • Huang Y.-L., & Lin C.-T. (2010). “Management Trainee Core Competencies in the Hospitality Industry: Differences Between Managers and Scholars”. Journal of Human Resources in Hospitality & Tourism 10 (2010) 1-13.doi:10.1080/15332845.2010.500166
  • Kolb D. A. & Lewis L. H. (1986). “Facilitating Experiential Learning: Observations and Reflections”. New Directions for Continuing Education 30 (1986) 99-107.
  • Kusluvan S. & Kusluvan Z. (2000). “Perceptions and attitudes of undergraduate tourism students towards working in the tourism industry in Turkey”. Tourism Management 21 (2000) 251-269.
  • Lincoln S. Y. & Guba E. G. (1985). Naturalistic Inquiry. Thousand Oaks 1985.
  • Littlejohn D. & Watson S. (2004). “Developing Graduate Managers for Hospitality and Tourism”. International Journal of Contemporary Hospitality Management 16/7 (2004) 408-414. https://doi.org/10.1108/09596110410559096
Toplam 15 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Turizm Ekonomisi
Bölüm Araştırma Makaleleri
Yazarlar

Demet Ceylan

Duygu Özyeşil Bu kişi benim

Yayımlanma Tarihi 30 Aralık 2019
Yayımlandığı Sayı Yıl 2019 Cilt: 9 Sayı: 2

Kaynak Göster

APA Ceylan, D., & Özyeşil, D. (2019). Management Shadowing Program: An Incubator for Prospective Managers in the Tourism and Hospitality Industry. Akdeniz İnsani Bilimler Dergisi, 9(2), 169-184.
Adres:
Akdeniz İnsani Bilimler Dergisi
Akdeniz Üniversitesi, Edebiyat Fakültesi
07058 Kampüs, Antalya / TÜRKİYE
E-Posta:
mjh@akdeniz.edu.tr