The effect of emotional intelligence on anger management among anesthesiologists, surgeons and internal medicine physicians

Öz

Objective: Anger management among health professionals can lead to chaos in the hospital or operating room if administered poorly. Aim of the study is to investigate the effect of emotional intelligence level on anger control in physicians. Material and Methods: Emotional intelligence (Reuven Bar-On) and anger control questionnaire (Spielberger) were performed on the voluntary physicians. Results: The 188 voluntary physicians (internal medicine physicians n= 67, surgeons n= 64, anesthesiologists n= 57) were included in the study. Emotional intelligence and continuous anger scales did not differ between the three groups whereas the scores of external anger in surgeons and internal anger (repressed anger) in anesthesiologists were higher. Stress endurance in the surgical group, problem-solving and empathy in anesthesiologists and social responsibility in the internal physicians group were prominent. A positive correlation was observed between emotional intelligence and age, hobbies, physical activity and anger control, while there was negative correlation with external anger scores. Total group was divided into two groups in terms of age. In the group over 35 years old, the scores of continuous anger and external anger were lower, whereas the emotional intelligence was higher. Conclusion: We conclude that emotional intelligence is effective in anger management. Higher age, more occupational experience, being more activities and having hobbies may be associated with better emotional intelligence and anger management in anesthesiologists and surgeons under stress in the operating room and internal physicians as well.

Anahtar Kelimeler

• Emotional intelligence,anger management,anesthesiologists,surgeons

Kaynakça

1. 1. Arora S, Ashrafian H, Davis R, Athanasiou T, Darzi A, Sevdalis N. Emotional intelligence in medicine: a systematic review through the context of the ACGME competencies. Med Educ. 2010 ;44(8):749-64.
2. 2. Goleman, D. Emotional Intelligence, New York, Bantam Books .1995.
3. 3. Stobbs N, Coll AR. D o Modern – Day S u r g e o n s Break The Stereo Type and show emotional intelligence in their leadership? Surg Engl. 2014; 96: 5–8.
4. 4. Bar-On R. The Emotional Quotient Inventory (EQ-i): Technical manual. Toronto, Canada: Multi-Health Systems, Inc. 1997.
5. 5. Acar FT. Duygusal zeka ve liderlik. Sosyal Bilimler Enstitüsü Dergisi 2002;12: 53-68.
6. 6. Talarico JF, Varon AJ, Banks SE, Berger JS, Pivalizza EG, Medina-Rivera G,et al. Emotional intelligence and the relationship to resident performance: a multi-institutional study. J Clin Anesth. 2013;25(3):181-7.
7. 7. Spielberger CD, Jacobs GA, Russell S, Crane RS: Assessment of anger: The state-trait anger scale. In: JN Butcher, CD Spielberger, eds. Advances in Personality Assessment, vol 2. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc., 1983.
8. 8. Ozer . Surekli ofke ve Ofke Đfade Tarzi olcekleri on calismasi, Turk Psikoloji Dergisi 1994; 9 :26-35.

9. 9. Stratton TD, Elam CL, Murphy-Spencer AE, Quinlivan SL. Emotional intelligence and clinical skills:preliminary results from a comprehensive clinical performance examination. Acad Med 2005;80:34–7.
10. 10. Grewal D, Davidson HA. Emotional intelligence and graduate medical education. JAMA 2008;300:1200–2.
11. 11. Satterfield J, Swenson S, Rabow M. Emotional Intelligence in Internal Medicine esidents:Educational Implications for Clinical Performance and Burnout. Ann Behav Sci Med Educ, 2009. 14: 65-68.
12. 12. Tomar R. A Study of Emotional Intelligence among Doctors . International Journal of Innovative Research & Development; 2016;5:303-8.
13. 13. McKinley SK, Petrusa ER, Fiedeldey-Van Dijk C, Mullen JT, Smink DS, Scott-Vernaglia SE, et al. Are there gender differences in the emotional intelligence of resident physicians? J Surg Educ. 2014 ;71(6):33-40.
14. 14. Weng HC, Hung CM, Liu YT, Cheng YJ, Yen CY, Chang CC, et al. Associations between emotional intelligence and doctor burnout, job satisfaction and patient satisfaction. Med Educ. 2011;45:835-42.
15. 15. Ravikumar R, Rajoura OP, Sharma R, Bhatia MS. A Study of Emotional Intelligence Among Postgraduate Medical Students in Delhi. Cureus 2017 ; 22:989.
16. 16. Laborde S, Dosseville F, Allen MS. Emotional intelligence in sport and exercise: A systematic review. Scand J Med Sci Sports. 2016 ;26:862-74.
17. 17. Reilling J. The hobbies of physicians. JAMA. 2008;300:1088.
18. 18. Weng HC, Chen HC, Chen HJ, Lu K, Hung SY. Doctors' emotional intelligence and the patient-doctor relationship. Med Educ. 2008 ;42:703-11.
19. 19. Chan K, Petrisor B, Bhandari M. Emotional intelligence in orthopedic surgery residents. Can J Surg. 2014; 57: 89–93.
20. 20. Stanton C, Sethi FN, Dale O, Phelan M, Laban JT, Eliahoo J. Comparison of emotional intelligence between psychiatrists and surgeons. The Psychiatrist 2011; 35: 124-129.
21. 21. Jensen A R, Wright AS, Lance A R, O'Brien K C, Pratt CD, Anastakis DJ, et. al. The emotional intelligence of surgical residents: a descriptive study. Am J Surg, 2008;195: 5-10.
22. 22. Hemanth Kumar V R, Jahagirdar SM, Ravishankar M, Athiraman UK, Maclean J, Parthasarathy S. Perioperative communication practices of anesthesiologists: A need to introspect and change. Anesth Essays Res 2016;10:223-6
23. 23. Hojat M, Gonnella JS, Nasca TJ, Mangione S, Vergare M, Magee M. Physician empathy: definition, components, measurement, and relationship to gender and specialty. Am J Psychiatry 2002; 159: 1563-9.
24. 24. Rosenstein AH, O'Daniel M. Impact and implications of disruptive behavior in the perioperative arena. J Am Coll Surg. 2006 ;203:96-105.
25. 25. Sinha A, Singh A, Tewari A. The fatigued anesthesiologist: A threat to patient safety? J Anaesthesiol Clin Pharmacol. 2013;29:151-9.