Exploring the Impact of Organizational Behavior on Safety Culture in Aviation Management: A Qualitative Study

Yıl 2024, Cilt: 12 Sayı: Özel Sayı, 431 - 452, 31.12.2024

Tuncel Öz

https://doi.org/10.52122/nisantasisbd.1582643

Öz

This study explores the critical relationship between organizational behavior and safety culture in the aviation industry, an area of growing importance given the high-risk nature of aviation operations. While previous research has primarily focused on technical solutions and safety management systems (SMS), this study emphasizes the human and organizational factors—leadership, communication, and teamwork—that directly influence safety outcomes. Using a qualitative approach, the study employed thematic analysis, sentiment analysis, and correlation analysis to examine data from interviews with aviation professionals. The novelty of this research lies in its integration of sentiment analysis to capture the emotional tone of participants' responses, revealing nuanced insights into how organizational behaviors are perceived and how these perceptions impact safety practices. The findings highlight the central role of consistent leadership in promoting safety culture, the importance of clear communication in enhancing teamwork and safety reporting, and the critical need for mutual accountability within teams. These results offer practical recommendations for aviation managers to strengthen safety culture through targeted improvements in leadership training, communication strategies, and teamwork initiatives.

Anahtar Kelimeler

organizational behaviour, aviation management, safety culture

Havacılık Yönetiminde Örgütsel Davranışın Emniyet Kültürü Üzerindeki Etkisinin Araştırılması: Niteliksel Bir Çalışma

Öz

Bu çalışma, havacılık operasyonlarının yüksek riskli doğası göz önüne alındığında önemi giderek artan bir alan olan havacılık endüstrisinde örgütsel davranış ile emniyet kültürü arasındaki kritik ilişkiyi araştırmaktadır. Önceki araştırmalar öncelikli olarak teknik çözümlere ve emniyet yönetimi sistemlerine (SMS) odaklanmış olsa da, bu çalışma emniyet sonuçlarını doğrudan etkileyen insani ve organizasyonel faktörleri (liderlik, iletişim ve ekip çalışması) vurgulamaktadır. Niteliksel bir yaklaşım kullanan bu çalışmada, havacılık profesyonelleriyle yapılan görüşmelerden elde edilen verileri incelemek için tematik analiz, duygu analizi ve korelasyon analizi kullanıldı. Bu araştırmanın yeniliği, katılımcıların yanıtlarının duygusal tonunu yakalamak, örgütsel davranışların nasıl algılandığına ve bu algıların güvenlik uygulamalarını nasıl etkilediğine ilişkin incelikli içgörüleri ortaya çıkarmak için duygu analizinin entegrasyonunda yatmaktadır. Bulgular, emniyet kültürünün teşvik edilmesinde tutarlı liderliğin merkezi rolünü, ekip çalışmasının ve emniyet raporlamasının geliştirilmesinde açık iletişimin önemini ve ekipler içinde karşılıklı hesap verebilirliğe olan kritik ihtiyacı vurgulamaktadır. Bu sonuçlar, havacılık yöneticilerine, liderlik eğitiminde, iletişim stratejilerinde ve ekip çalışması girişimlerinde hedeflenen iyileştirmeler yoluyla emniyet kültürünü güçlendirmeye yönelik pratik öneriler sunmaktadır.

Anahtar Kelimeler

örgütsel davranış, havacılık yönetimi, emniyet kültürü

Kaynakça

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