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Yıl 2015, Cilt: 2 Sayı: 2, 169 - 184, 29.06.2015

Öz

Bu çalışmada, İstanbul’da faaliyet gösteren yeşil yıldıza sahipı dört ve beş yıldızlı otellerde çalışanların örgüt kültürü tipleri (adhokrasi, klan, bürokrasi, pazar) ile çevre yönetimi algıları arasındaki ilişki incelenecektir. Ayrıca yeşil yıldızlı otellerin örgüt kültürü tiplerinin ne olduğu ve yıldız sayısına ve işletme yapısına göre örgüt kültürü tipleri arasında ilişki olup olmadığı tespit edilecektir. Örgüt kültürü işletme amaçlarının gerçekleştirme biçimi üzerinde önemli etkilere sahiptir. Belirli standart uygulamalar gerektiren Kültür ve Turizm Bakanlığı tarafından belgelenen yeşil yıldızlı otellerde örgüt tipleri arasında farklılık olup olmadığı araştırmanın temel sorusunu içermektedir. Belirli standartlar ve uygulamaların gerçekleştirilmesinde örgüt kültürünün rolü büyüktür. Bu yüzden gerçek anlamda bu uygulamaların yürütülmesinde örgüt kültürünün geliştirilmesi ve oluşturulan standartlara uyarlanması gerekmektedir. Bu nedenle bu araştırmada yeşil yıldızlı otellerin örgüt kültürleri arasında fark olup olmadığı incelenecektir. Araştırma kapsamında İstanbul’da 22 yeşil yıldızlı otel işletmesine gidilmiş ve anket bırakılmıştır. Yapılan analizler neticesinde yeşil yıldızlı otellerin genel olarak pazar kültürünü benimsedikleri bununla beraber, çevre yönetimi ile ilgili olumlu algıya sahip çalışanların örgüt kültürü algılarının klan kültürü olduğu belirlenmiştir. 1. GİRİŞ

Kaynakça

  • Akıncı, Z. (2002). Turizm sektöründe işgören iş tatminini etkileyen faktörler: beş yıldızlı konaklama işletmelerinde bir uygulama. Akdeniz İİBF Dergisi, 4, 1-25.
  • Ayyıldız, B. R. T. (2008). Konaklama işletmelerinde örgüt kültürü ve iş tatmini: Didim örneği.
  • Baytok, A. (2006). Hizmet işletmelerinde örgüt kültürünün oluşturulmasında liderin rolü.
  • Blomme, R. J., Sok, J., & Tromp, D. M. (2013). The Influence of Organizational Culture on Negative Work-Home
  • Interference Among Highly Educated Employees in the Hospitality Industry. Journal of Quality Assurance in Hospitality & Tourism, 14(1), 1-23. Bohdanowicz, P. (2006). Environmental awareness and initiatives in the Swedish andPolish hotel industries— survey results, Hospitality Management, 25, 662–682.
  • Bohdanowicz, P., Zientara, P.(2009). Hotel companies’ contribution to improving thequality of life of local communities and the well-being of their employees. Tour.Hospital. Res. 9 (2), 147–158.
  • Cameron, K. S. Ve R. E. Quinn. (1999). Diagnosing and Changing Organizational Culture: Based on the Competing
  • Values Framework. Upper Saddle River, NJ: Prentice Hall Series in Organizational Development. Chan, E. S.,& Wong, S. C. (2006). Motivations for ISO 14001 in the hotel industry. Tourism Management, 27(3), 481-4
  • Chan, W. W. (2009). Environmental measures for hotels’ environmental managementsystems ISO 14001.
  • International Journal of Contemporary Hospitality Management, 21(5), 542–560. Chan, E.S.,Hon, A.H.,Chan, W. & Okumus, F. (2014) What drives employees’ intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behavior, International Journal of
  • Hospitality Management 40, 20–28 Chou, C. J. (2014). Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes. Tourism Management, 40, 436-446.
  • Claver-Cortés, E., Molina-Azorín, J. F., Pereira-Moliner, J., & López-Gamero, M. D. (2007). Environmental strategies and their impact on hotel performance. Journal of Sustainable Tourism, 15(6), 663-679.
  • Çavuş, Ş.,& Gürdoğan, A. (2008). Örgüt kültürü ve örgütsel bağlılık ilişkisi: Beş yıldızlı bir otel işletmesinde araştırma. Ticaret ve Turizm Eğitim Fakültesi Dergisi, 1(1), 18-34.
  • Daft, Richard L. (2004), Organization Theory and Design, Ohio: South Western.
  • Dastmalchian, A., Lee, S., & Ng, I. (2000). The interplay between organizational and national cultures: a comparison of organizational practices in Canada and South Korea using the Competing Values
  • Framework. International Journal of Human Resource Management, 11(2), 388-412. Deal, T. E.,& Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of organizational life. Reading/Т.
  • Deal, A. Kennedy.–Mass: Addison-Wesley, 98-103. Deery, M. A.,& Shaw, R. N. (1999). An investigation of the relationship between employee turnover and organizational culture. Journal of Hospitality & Tourism Research, 23(4), 387-400.
  • Elkington, J. (1994). Towards the Sustainable Corporation: Win-Win-Win Business Strategies for. Sustainable
  • Development. California Management Review. Erdogan, N.,& Baris, E. (2007). Environmental protection programmes and conservation practices of hotels in
  • Ankara, Turkey. Tourism Management, 28(2), 604–614. Eren, E. (2001). Örgütsel Davranış ve Yönetim Psikolojisi. İstanbul: Beta Basım Yayım Dağıtım, AŞ.
  • Eşitti, B. (2014), Konaklama İşletmelerinin Kültürel Karşılaştırması Ve İş Tatmini: İstanbul İlindeki Aile Ve Zincir
  • Konaklama İşletmelerine Yönelik Bir Araştırma: Journal of Recreation and Tourism Research 1 (4), 31-41. Fraj, E., Matute, J.,& Melero, I. (2015). Environmental strategies and organizational competitiveness in the hotel industry: The role of learning and innovation as determinants ofenvironmental success. Tourism Management 46, 30-42
  • Gao, Y. L.,& Mattila, A. S. (2014). Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive. International Journal of Hospitality Management, 42, 20-31.
  • Geerts, W. (2014). Environmental certification schemes: Hotel managers’ views and perceptions. International
  • Journal of Hospitality Management, 39, 87-96. Gil, M.J.A., Jimenez, J.B., & Lorente, J.J.C. (2001) An analysis of environmental management, organizational context and performance of Spanish hotels. Omega 29 457–471.
  • Graci, S.,& Dodds, R. (2008). Why go green? The business case for environmental commitment in the Canadian hotel industry. Anatolia, 19(2), 251-270.
  • Green Hotels Association (2013).
  • Guthunz, U.,& von Krosigk, F. (1996). Tourism development in small island states: From MIRAB to
  • TouRAB. Sustainable Tourism in Islands and Small States: Case Studies, 18-35. Hallowell, R., Schlesinger, L. A., & Zornitsky, J. (1996). Internal service quality, customer and job satisfaction:
  • Linkages and implications for management. Human Resource Planning, 19, 20-31. Hassan, S. S. (2000). Determinants of market competitiveness in an environmentally sustainable tourism industry. Journal of travel research, 38(3), 239-245.
  • Henrich, J. (2015). Culture and social behavior. Current Opinion in Behavioral Sciences, 3, 84-89.
  • Herbig, P., & Dunphy, S. (1998). "Culture and Innovation". Cross Cultural Management, 5(4):13-21.
  • Heskett, J. L.,& Kotter, J. P. (1992). Corporate culture and performance.Business Review. Vol, 2, 83-93.
  • Hofstede, G. (2000) Organizational culture: siren or sea cow? A reply to Dianne Lewis, Strategic Change, 9: 135
  • Hooijberg, R. Ve F. Petrock. (1993). On Cultural Change: Using theCompeting Values Framework to Help Leaders
  • Execute a TransformationalStrategy. Human Resource Management, Cilt: 32(1), s.29-50. Hsieh, Y. C. (2012). Hotel companies' environmental policies and practices: a content analysis of their web pages. International Journal of Contemporary Hospitality Management, 24(1), 97-121.
  • Hsiao, T., Chuang, C., Kuo, N. &Yu, S. (2014) Establishing attributes of an environmental management system forgreen hotel, International Journal of Hospitality Management 36, 197– 208.
  • Huybers, T.,& Bennett, J. (2003). Environmental management and the competitiveness of nature-based tourism destinations. Environmental and Resource Economics, 24(3), 213-233.
  • Kemp, S.,& Dwyer, L. (2001). An examination of organisational culture—the Regent Hotel, Sydney. International journal of hospitality management, 20(1), 77-93.
  • Kirk, D. (1995). Environmental management in hotels. International journal of contemporary hospitality management, 7(6), 3-8.
  • Kocaman, S.,& Çakır, N. Konaklama İşletmelerınde Örgüt Kültürünün Örgütsel Çatışma Üzerıne Etkılerı: Alanya Bölgesınde Bır Araştırma. Muğla Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. Kotler, P., Bowen, J., & Makens, J. (1999). Marketing for hospitality and tourism (2nd.ed.). Upper Saddle River, NJ: Prentice Hall.
  • Kültür ve Turizm Bakanlığı (2008). http://yigm.kulturturizm.gov.tr/TR,11596/cevreye-duyarlilik-kampanyasi-yesil- yildiz.htmlAccessed January, 11, 2015.
  • Lau, C. M.,& Ngo, H. Y. (2004). The HR system, organizational culture, and product innovation. International business review, 13(6), 685-703.
  • Lee, S.,& Heo, C. Y. (2009). Corporate social responsibility and customer satisfaction among US publicly traded hotels and restaurants. International Journal of Hospitality Management, 28(4), 635-637.
  • Low, W. W., Abdul-Rahman, H., & Zakaria, N. (2014). The impact of organizational culture on international bidding decisions: Malaysia context.International Journal of Project Management.
  • Lu, S., Wei, S., Zhang, K., Kong, X., & Wu, W. (2013). Investigation and analysis on the energy consumption of starred hotel buildings in Hainan Province, the tropical region of China. Energy Conversion and Management,75, 570-5
  • Masood, S. A., Dani, S. S., Burns, N. D., & Backhouse, C. J. (2006). Transformational leadership and organizational culture: the situational strength perspective. Proceedings of the Institution of Mechanical Engineers, Part B:
  • Journal of Engineering Manufacture, 220(6), 941-949. Middleton, V. T. C.,& Hawkins, R. (1998). Sustainable tourism: A marketing perspective.
  • Oxford, UK: ButterWorth-Heinemann. Mensah, I. (2006). Environmental management practices among hotels in the greater Accra region. International
  • Journal of Hospitality Management, 25(3), 414-431. Mihalič, T. (2000). Environmental management of a tourist destination: A factor of tourism competitiveness. Tourism management, 21(1), 65-78.
  • Miles, M. and Covin, J. (2000) Environmental marketing: A source of reputational, competitiveand financial advantage. Journal of Business Ethics 23 (3), 299–311.
  • Miller, G.A. (2003) Consumerism in sustainable tourism: A survey of UK consumers.Journal of Sustainable Tourism 11 (1), 17–39.
  • Molina-Azorín, J. F., Tarí, J. J., Pereira-Moliner, J., López-Gamero, M. D., & Pertusa-Ortega, E. M. (2015). The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry. Tourism Management, 50, 41-54.
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THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS

Yıl 2015, Cilt: 2 Sayı: 2, 169 - 184, 29.06.2015

Öz

This study aims to investigate the relationship between organizational culture types (adhocracy, clan,  bureaucracy, market) and environmental management perception  of green 4-star and 5-star hotel employees in Istanbul. It will also explore the links between different organizational cultures of hotels, their brand affiliation and star ratings. Organizational culture has an important impact on realization of management aims. The main focus of the study is to determine the organizational culture types among green star hotels that are approved by Ministry of Tourism and Culture. The role of organizational culture is important to settle certain standards and implementations of being a green star hotel. Hence organizational culture has to be flexible enough to comply with the standards and implementetions and it should also be adopted by employees. In this frame,a research was conducted to examine the organizational culture types among green  star hotels. For this purpose a survey was utilized on 212  employees working in 22 green star hotels in İstanbul. The results revealed that green star hotels tend to adopt market culture but hotel employees who have a positive perception toward environmental management tend to comply with the characteristics of a clan culture.

Kaynakça

  • Akıncı, Z. (2002). Turizm sektöründe işgören iş tatminini etkileyen faktörler: beş yıldızlı konaklama işletmelerinde bir uygulama. Akdeniz İİBF Dergisi, 4, 1-25.
  • Ayyıldız, B. R. T. (2008). Konaklama işletmelerinde örgüt kültürü ve iş tatmini: Didim örneği.
  • Baytok, A. (2006). Hizmet işletmelerinde örgüt kültürünün oluşturulmasında liderin rolü.
  • Blomme, R. J., Sok, J., & Tromp, D. M. (2013). The Influence of Organizational Culture on Negative Work-Home
  • Interference Among Highly Educated Employees in the Hospitality Industry. Journal of Quality Assurance in Hospitality & Tourism, 14(1), 1-23. Bohdanowicz, P. (2006). Environmental awareness and initiatives in the Swedish andPolish hotel industries— survey results, Hospitality Management, 25, 662–682.
  • Bohdanowicz, P., Zientara, P.(2009). Hotel companies’ contribution to improving thequality of life of local communities and the well-being of their employees. Tour.Hospital. Res. 9 (2), 147–158.
  • Cameron, K. S. Ve R. E. Quinn. (1999). Diagnosing and Changing Organizational Culture: Based on the Competing
  • Values Framework. Upper Saddle River, NJ: Prentice Hall Series in Organizational Development. Chan, E. S.,& Wong, S. C. (2006). Motivations for ISO 14001 in the hotel industry. Tourism Management, 27(3), 481-4
  • Chan, W. W. (2009). Environmental measures for hotels’ environmental managementsystems ISO 14001.
  • International Journal of Contemporary Hospitality Management, 21(5), 542–560. Chan, E.S.,Hon, A.H.,Chan, W. & Okumus, F. (2014) What drives employees’ intentions to implement green practices in hotels? The role of knowledge, awareness, concern and ecological behavior, International Journal of
  • Hospitality Management 40, 20–28 Chou, C. J. (2014). Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes. Tourism Management, 40, 436-446.
  • Claver-Cortés, E., Molina-Azorín, J. F., Pereira-Moliner, J., & López-Gamero, M. D. (2007). Environmental strategies and their impact on hotel performance. Journal of Sustainable Tourism, 15(6), 663-679.
  • Çavuş, Ş.,& Gürdoğan, A. (2008). Örgüt kültürü ve örgütsel bağlılık ilişkisi: Beş yıldızlı bir otel işletmesinde araştırma. Ticaret ve Turizm Eğitim Fakültesi Dergisi, 1(1), 18-34.
  • Daft, Richard L. (2004), Organization Theory and Design, Ohio: South Western.
  • Dastmalchian, A., Lee, S., & Ng, I. (2000). The interplay between organizational and national cultures: a comparison of organizational practices in Canada and South Korea using the Competing Values
  • Framework. International Journal of Human Resource Management, 11(2), 388-412. Deal, T. E.,& Kennedy, A. A. (1982). Corporate cultures: The rites and rituals of organizational life. Reading/Т.
  • Deal, A. Kennedy.–Mass: Addison-Wesley, 98-103. Deery, M. A.,& Shaw, R. N. (1999). An investigation of the relationship between employee turnover and organizational culture. Journal of Hospitality & Tourism Research, 23(4), 387-400.
  • Elkington, J. (1994). Towards the Sustainable Corporation: Win-Win-Win Business Strategies for. Sustainable
  • Development. California Management Review. Erdogan, N.,& Baris, E. (2007). Environmental protection programmes and conservation practices of hotels in
  • Ankara, Turkey. Tourism Management, 28(2), 604–614. Eren, E. (2001). Örgütsel Davranış ve Yönetim Psikolojisi. İstanbul: Beta Basım Yayım Dağıtım, AŞ.
  • Eşitti, B. (2014), Konaklama İşletmelerinin Kültürel Karşılaştırması Ve İş Tatmini: İstanbul İlindeki Aile Ve Zincir
  • Konaklama İşletmelerine Yönelik Bir Araştırma: Journal of Recreation and Tourism Research 1 (4), 31-41. Fraj, E., Matute, J.,& Melero, I. (2015). Environmental strategies and organizational competitiveness in the hotel industry: The role of learning and innovation as determinants ofenvironmental success. Tourism Management 46, 30-42
  • Gao, Y. L.,& Mattila, A. S. (2014). Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive. International Journal of Hospitality Management, 42, 20-31.
  • Geerts, W. (2014). Environmental certification schemes: Hotel managers’ views and perceptions. International
  • Journal of Hospitality Management, 39, 87-96. Gil, M.J.A., Jimenez, J.B., & Lorente, J.J.C. (2001) An analysis of environmental management, organizational context and performance of Spanish hotels. Omega 29 457–471.
  • Graci, S.,& Dodds, R. (2008). Why go green? The business case for environmental commitment in the Canadian hotel industry. Anatolia, 19(2), 251-270.
  • Green Hotels Association (2013).
  • Guthunz, U.,& von Krosigk, F. (1996). Tourism development in small island states: From MIRAB to
  • TouRAB. Sustainable Tourism in Islands and Small States: Case Studies, 18-35. Hallowell, R., Schlesinger, L. A., & Zornitsky, J. (1996). Internal service quality, customer and job satisfaction:
  • Linkages and implications for management. Human Resource Planning, 19, 20-31. Hassan, S. S. (2000). Determinants of market competitiveness in an environmentally sustainable tourism industry. Journal of travel research, 38(3), 239-245.
  • Henrich, J. (2015). Culture and social behavior. Current Opinion in Behavioral Sciences, 3, 84-89.
  • Herbig, P., & Dunphy, S. (1998). "Culture and Innovation". Cross Cultural Management, 5(4):13-21.
  • Heskett, J. L.,& Kotter, J. P. (1992). Corporate culture and performance.Business Review. Vol, 2, 83-93.
  • Hofstede, G. (2000) Organizational culture: siren or sea cow? A reply to Dianne Lewis, Strategic Change, 9: 135
  • Hooijberg, R. Ve F. Petrock. (1993). On Cultural Change: Using theCompeting Values Framework to Help Leaders
  • Execute a TransformationalStrategy. Human Resource Management, Cilt: 32(1), s.29-50. Hsieh, Y. C. (2012). Hotel companies' environmental policies and practices: a content analysis of their web pages. International Journal of Contemporary Hospitality Management, 24(1), 97-121.
  • Hsiao, T., Chuang, C., Kuo, N. &Yu, S. (2014) Establishing attributes of an environmental management system forgreen hotel, International Journal of Hospitality Management 36, 197– 208.
  • Huybers, T.,& Bennett, J. (2003). Environmental management and the competitiveness of nature-based tourism destinations. Environmental and Resource Economics, 24(3), 213-233.
  • Kemp, S.,& Dwyer, L. (2001). An examination of organisational culture—the Regent Hotel, Sydney. International journal of hospitality management, 20(1), 77-93.
  • Kirk, D. (1995). Environmental management in hotels. International journal of contemporary hospitality management, 7(6), 3-8.
  • Kocaman, S.,& Çakır, N. Konaklama İşletmelerınde Örgüt Kültürünün Örgütsel Çatışma Üzerıne Etkılerı: Alanya Bölgesınde Bır Araştırma. Muğla Üniversitesi Sosyal Bilimler Enstitüsü Dergisi. Kotler, P., Bowen, J., & Makens, J. (1999). Marketing for hospitality and tourism (2nd.ed.). Upper Saddle River, NJ: Prentice Hall.
  • Kültür ve Turizm Bakanlığı (2008). http://yigm.kulturturizm.gov.tr/TR,11596/cevreye-duyarlilik-kampanyasi-yesil- yildiz.htmlAccessed January, 11, 2015.
  • Lau, C. M.,& Ngo, H. Y. (2004). The HR system, organizational culture, and product innovation. International business review, 13(6), 685-703.
  • Lee, S.,& Heo, C. Y. (2009). Corporate social responsibility and customer satisfaction among US publicly traded hotels and restaurants. International Journal of Hospitality Management, 28(4), 635-637.
  • Low, W. W., Abdul-Rahman, H., & Zakaria, N. (2014). The impact of organizational culture on international bidding decisions: Malaysia context.International Journal of Project Management.
  • Lu, S., Wei, S., Zhang, K., Kong, X., & Wu, W. (2013). Investigation and analysis on the energy consumption of starred hotel buildings in Hainan Province, the tropical region of China. Energy Conversion and Management,75, 570-5
  • Masood, S. A., Dani, S. S., Burns, N. D., & Backhouse, C. J. (2006). Transformational leadership and organizational culture: the situational strength perspective. Proceedings of the Institution of Mechanical Engineers, Part B:
  • Journal of Engineering Manufacture, 220(6), 941-949. Middleton, V. T. C.,& Hawkins, R. (1998). Sustainable tourism: A marketing perspective.
  • Oxford, UK: ButterWorth-Heinemann. Mensah, I. (2006). Environmental management practices among hotels in the greater Accra region. International
  • Journal of Hospitality Management, 25(3), 414-431. Mihalič, T. (2000). Environmental management of a tourist destination: A factor of tourism competitiveness. Tourism management, 21(1), 65-78.
  • Miles, M. and Covin, J. (2000) Environmental marketing: A source of reputational, competitiveand financial advantage. Journal of Business Ethics 23 (3), 299–311.
  • Miller, G.A. (2003) Consumerism in sustainable tourism: A survey of UK consumers.Journal of Sustainable Tourism 11 (1), 17–39.
  • Molina-Azorín, J. F., Tarí, J. J., Pereira-Moliner, J., López-Gamero, M. D., & Pertusa-Ortega, E. M. (2015). The effects of quality and environmental management on competitive advantage: A mixed methods study in the hotel industry. Tourism Management, 50, 41-54.
  • Newman, J. C.,& Breeden, K. M. (1992). Managing in the environmental era.Columbia Journal of World Business, 27(3-4), 210-222.
  • Nystrom, H. (1990). Organizational Innovation. M. A. West, & J. L. Farr içinde, Innovation and creativity at work
  • (s. 143-161). New York: John Wiley & Sons Ltd. Management Journal 16 (Summer Special Issue), 183–200. Oden, W. H. (1997). Managing Corporate Culture, Innovation and Intrapreneurship. USA: Library of Logress
  • Cataloging in Publication Data. Ogbonna, E.,& Whipp, R. (1999). Strategy, culture and HRM: Evidence from the UK food retailing sector. Human
  • Resource Management Journal, 9(4), 75-90. Oreja-Rodríguez, J. R.,& Armas-Cruz, Y. (2012). Environmental performance in the hotel sector: the case of the Western Canary Islands. Journal of Cleaner Production, 29, 64-72.
  • Ouchi, W. G. (1987). Teori Z: Japonların Yönetim Tarzı Nasıl İşliyor?. (Çev.Y. GÜNERİ)İstanbul: İlgi Yayıncılık.
  • Öz, M. (2013) Konaklama İşletmelerinde Personel Güçlendirme Düzeyine Etki Eden Örgüt Kültürü Tiplerinin
  • Belirlenmesi: İstanbul İli Örneği, Gaziosmanpaşa Üniversitesi Sosyal Bilimler Enstitüsü Yayınlanmamış Yüksek Lisans Tezi, Erzurum. Özkan, Ç.,& Gümüş, M. (2013). Ege Bölgesindeki 4-5 Yıldızlı Otel İşletmelerinde Örgüt Kültürünün İş Değerlerinin Dönüşümüne Etkileri.
  • Panagiotis, M., Alexandros, S., & George, P. (2014). Organizational Culture and Motivation in the Public Sector.
  • The Case of the City of Zografou. Procedia Economics and Finance, 14, 415-424. Pennington, P., Townsend, C., & Cummins, R. (2003). The relationship of leadership practices to culture. Journal of Leadership Education, 2(1), 27-44.
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  • Swarbrooke, J. (1998) Sustainable Tourism Management. Wallingford: CABI.
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  • Hospitality Management, 31(4), 1119-1129.
  • Tepeci, M.,& Bartlett, A. B. (2002). The hospitality industry culture profile: a measure of individual values, organizational culture, and person–organization fit as predictors of job satisfaction and behavioral intentions. International Journal of Hospitality Management, 21(2), 151-170.
  • Tortella, B. D.,& Tirado, D. (2011). Hotel water consumption at a seasonal mass tourist destination. The case of the island of Mallorca. Journal of environmental management, 92(10), 2568-2579.
  • Tung, A., Baird, K., & Schoch, H. (2014). The relationship between organisational factors and the effectiveness of environmental management.Journal of environmental management, 144, 186-196.
  • Tzschentke, N., Kirk, D., & Lynch, P. A. (2004). Reasons for going green in serviced accommodation establishments. International journal of contemporary hospitality management, 16(2), 116-124.
  • Valmohammadi, C.,& Roshanzamir, S. (2014). The guidelines of improvement: Relations among organizational culture, TQM and performance. International Journal of Production Economics.
  • Xin, Y., Lu, S., Zhu, N., & Wu, W. (2012). Energy consumption quota of four and five star luxury hotel buildings in
  • Hainan province, China. Energy and Buildings, 45, 250-256. Yen, C. H., Chen, C. Y., & Teng, H. Y. (2013). Perceptions of environmental management and employee job attitudes in hotel firms. Journal of Human Resources in Hospitality & Tourism, 12(2), 155-174.
  • Yesil, S.,& Kaya, A. (2013). The effect of organizational culture on firm financial performance: Evidence from a developing country. Procedia-Social and Behavioral Sciences, 81, 428-437.
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Toplam 79 adet kaynakça vardır.

Ayrıntılar

Bölüm Articles
Yazarlar

Orhan Gokova Bu kişi benim

Ayse Gozde Yasar Bu kişi benim

Ahmet Aslan

Gurel Cetin Bu kişi benim

Yayımlanma Tarihi 29 Haziran 2015
Yayımlandığı Sayı Yıl 2015 Cilt: 2 Sayı: 2

Kaynak Göster

APA Gokova, O., Yasar, A. G., Aslan, A., Cetin, G. (2015). THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS. Research Journal of Business and Management, 2(2), 169-184. https://doi.org/10.17261/Pressacademia.2015211505
AMA Gokova O, Yasar AG, Aslan A, Cetin G. THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS. RJBM. Kasım 2015;2(2):169-184. doi:10.17261/Pressacademia.2015211505
Chicago Gokova, Orhan, Ayse Gozde Yasar, Ahmet Aslan, ve Gurel Cetin. “THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS”. Research Journal of Business and Management 2, sy. 2 (Kasım 2015): 169-84. https://doi.org/10.17261/Pressacademia.2015211505.
EndNote Gokova O, Yasar AG, Aslan A, Cetin G (01 Kasım 2015) THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS. Research Journal of Business and Management 2 2 169–184.
IEEE O. Gokova, A. G. Yasar, A. Aslan, ve G. Cetin, “THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS”, RJBM, c. 2, sy. 2, ss. 169–184, 2015, doi: 10.17261/Pressacademia.2015211505.
ISNAD Gokova, Orhan vd. “THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS”. Research Journal of Business and Management 2/2 (Kasım 2015), 169-184. https://doi.org/10.17261/Pressacademia.2015211505.
JAMA Gokova O, Yasar AG, Aslan A, Cetin G. THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS. RJBM. 2015;2:169–184.
MLA Gokova, Orhan vd. “THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS”. Research Journal of Business and Management, c. 2, sy. 2, 2015, ss. 169-84, doi:10.17261/Pressacademia.2015211505.
Vancouver Gokova O, Yasar AG, Aslan A, Cetin G. THE RELATIONSHIP BETWEEN ORGANIZATIONAL CULTURE AND THE ENVIRONMENTAL MANAGEMENT PERCEPTION OF EMPLOYEES: A RESEARCH ON GREEN STAR HOTELS. RJBM. 2015;2(2):169-84.

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