Sociodemographic and Behavioral Factors Affecting Patient-Centered Care Competence in Home Care Staff in the Turkish Republic of Northern Cyprus

Abstract

The main aim of this study was to determine the effect of some sociodemographic characteristics and care behaviours of municipal staff caring for patients at home on patient-centred care competency levels. The population of this descriptive study consisted of 60 personnel providing health and care services to patients registered to Home Health Services. In the study, 60 nurses who accepted to participate in the study were included in the study. The data of the study were collected by using ‘Descriptive Characteristics Form, (BDI-24) and (HMBYÖ)’. As a result of the study, it was found that the mean age was 28.91±3.61, 56.7% were female, 93.3% were undergraduate graduates, 68.3% were single, the mean score of the Care Behaviour Scale was 4.31±1.01, the highest score was 4.38±1.02 from the assurance sub-dimension and the lowest score was 4.21±1.13 from the commitment sub-dimension. The mean score of the Patient-Centred Care Competency Scale was 68.22±14.14, the highest score was 23.70±5.27 from the sub-dimension of respecting the patients' point of view, and the lowest score was 12.23±2.75 from the sub-dimension of patient advocacy. As a result of the study, it was determined that although the perceptions of the care staff regarding the quality of care were positive, the competence level of patient-centred care competence was high.

Keywords

• Home Care Personnel
• Care Behaviors
• Patient-Centered Care Competency Level

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