Araştırma Makalesi
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Hemşirelerin Hasta Teslimine İlişkin Görüşleri

Yıl 2020, Cilt: 1 Sayı: 1, 39 - 52, 29.07.2020

Öz

Amaç: Araştırma erişkin yataklı kliniklerinde ve yoğun bakımlarda çalışan hemşirelerin hasta teslimine ilişkin görüşlerini belirlemek amacıyla yapılmıştır.
Gereç ve Yöntem Tanımlayıcı tipte olan araştırma Ankara’da özel bir vakıf üniversitesi hastanesinin yataklı erişkin kliniklerinde ve yoğun bakımlarda çalışan 102 hemşire ile yapılmıştır. Veriler hemşirelerin demografik ve mesleki bilgilerini içeren ‘Hemşire Tanıtım Formu’ ve ‘Hemşirelerin Hasta Teslim Sürecine İlişkin Görüşleri Formu’ ile toplanmıştır Verilerin analizinde tanımlayıcı istatistikler kullanılmıştır.
Bulgular Hemşirelerin yaş ortalaması 24.29 ±4,38 yıl olup; %87,2’si kadın ve % 47’si üniversite mezunudur, %755’i 0-5 yıldır hemşire olarak görev yapmakta, %60.7’si erişkin servislerde çalışmaktadır. Hasta teslim süreci ile ilgili eğitim alan hemşire oranı %88,3’tür. Hemşirelerin tamamına yakını teslim esnasında gereksiz konuların konuşulması, teslim esnasında ilgisiz tavır ve tutumlar, sorulan soruların eksik cevaplanması gibi durumlardan rahatsızlık duyduklarını bildirmişlerdir.
Sonuç Çalışmamızda hemşirelerin tamamına yakını hasta teslimi konusunda eğitim aldıklarını bildirmiş olmalarına rağmen hasta teslim süreçlerinde bazı geliştirilmesi gereken alanların olduğunu belirtmişlerdir. Hasta güvenliğinin sürekliliği için düzenli aralıklarla hasta teslim sürecine ilişkin eğitim programlarının düzenlenmesi önerilmektedir

Destekleyen Kurum

Başkent Üniversitesi

Teşekkür

Çalışmaya katılmayı kabul eden tüm hemşirelere teşekkür ederiz

Kaynakça

  • 1. Chaboyer W, McMurray A, Wallis M. Bedside nursing handover: a case study. International Journal of Nursing Practice 2010; 16(1): 27-34. 2. Johnson M, Jefferies D, Nicholls D. Developing a minimum data set for electronic nursing handover. Journal of Clinical Nursing 2012;21(3-4): 331-343. 3. AMA, Australian Medical Association Safe Handover: Safe Patients Guidance on Clinical Handover for Clinicians and Managers. 2006:1-44 4. Pothier D, Monteiro P, Mooktiar M, Shaw A. Pilot study to show the loss of important data in nursing handover. British Journal of Nursing 2005;14(20):1090-1093. 5. Currie J. Improving the efficiency of patient handover. Emergency Nurse 2002;10(3):24-27. 6. Matic J, Davidson PM, Salamonson Y. Review: Bringing Patient Safety to The Forefront Through Structured Computerisation During Clinical Handover. Journal of Clinical Nursing. 2011;20(1-2):184-9. 7. Tuna R, Dallı B. Hemşirelerin Nöbet Devir Teslim Etkinliği ve İlişkili Değişkenler. ACU Sağlık Bil Derg. 2018; 9(4):432-437. 8. Raeisi A, Rarani MA, Soltani F. Challenges of patient handover process in healthcare services: A systematic review. Journal of Education and Health Promotion. 2019; (8):1-6. 9. Tobiano G, Bucknall T, Sladdin I, Whitty JA, Chaboyer W. Patient participation in nursing bedside handover: A systematic mixed-methods review. Int J Nurs Stud. 2018; 77:243-258. 10. Hansten R. Streamline Change-of-shift Report. Nurs Manage 2003; 34:58-9. 11. Reader TW, Flin R, Cuthbertson BH. Communication Skills and Error in the intensive Care Unit. Curr Opin Crit Care 2007; 13: 732-6. 12. Stahl K, Palileo A, Schulman CI, Wilson K, Augenstein J, Kiffin C et al. Enhancing patient safety in the trauma/surgical intensive care unit. The Journal of Trauma 2009; 67(3), 430 13. Welsh C.A, Flanagan M. E, Ebright P. (2010). Barriers and facilitators to nursing handoffs: Recommendations for redesign. Nursing Outlook, 58(3), 148-154. 14. Baker SJ. Bedside shift report improves patient safety and nurse accountability. J Emerg Nurs. 2010;36(4):355–358. 15. McMurray A, Chaboyer W, Wallis M, Johnson J, Gerhke K. Patients’ perspectives of bedside nursing handover. Collegian. 2011;18(1):19–26. 16. Tuna R, Dallı B. Hemşirelerin Nöbet Devir Teslim Etkinliği ve İlişkili Değişkenler. ACU Sağlık Bil Derg 2018; 9(4):432-437 17. Riesenberg L.A., Leitzsch J, Cunningham JM. Nursing handoffs: a systematic review of the literature. American Journal of Nursing 2010;110, 24–34. 18. Hilligoss B, Cohen MD. The unappreciated challenges of between‑unit handoffs: Negotiating and coordinating across boundaries. Ann Emerg Med 2013; 61:155‑60. 19. Thomson H, Tourangeau A, Jeffs L, Puts M. Factors affecting quality of nurse shift handover in the emergency department. J Adv Nurs 2018; 74:876‑86 20. Taylor J. Best handoffs for both the incoming and outgoing scenarios were more frequently done face-toface, so that nurses had a chance to talk with each other. CJON 2015, 19(4), 414-416 21. Streeter AR, Harrington NA. Nurse handoff communıcatıon. Seminars in Oncology Nursing. 2017:1-10

Nurses' Views on Patient Handover

Yıl 2020, Cilt: 1 Sayı: 1, 39 - 52, 29.07.2020

Öz

Aim The research was carried out to determine the opinions of nurses working in adult-bed clinics and intensive care units regarding patient handover.
Method This descriptive study was carried out with 102 nurses working in the adult clinics and adult intensive care unit in a private of foundation hospital in Ankara after obtaining permission from the institution and ethics committee. The data were collected with Nurse ıntroduction Form containing demographic and professional information and Nurses' Opinion Form Regarding Patient handover “. Descriptive statistics were used to analyze the data.
Results The mean age of the nurses was 24.29 ±4.38 years; 87.2% were women, 47% were university graduates, 75.5% had been working as nurses for 0-5 years and 60.7 % had been working in the adult clinics. Almost all the nurses reported that they were uncomfortable with the situations such as talking about unnecessary issues during handover, uninterested attitudes during handover, and missing answers to the questions asked.
Conclusion In our study, although almost all of the nurses reported that they received training on patient handover, they stated that there are some issues that need improvement in patient handover processes. It is recommended to organize training programs related to patient handover period at regular intervals for the continuity of patient safety.

Kaynakça

  • 1. Chaboyer W, McMurray A, Wallis M. Bedside nursing handover: a case study. International Journal of Nursing Practice 2010; 16(1): 27-34. 2. Johnson M, Jefferies D, Nicholls D. Developing a minimum data set for electronic nursing handover. Journal of Clinical Nursing 2012;21(3-4): 331-343. 3. AMA, Australian Medical Association Safe Handover: Safe Patients Guidance on Clinical Handover for Clinicians and Managers. 2006:1-44 4. Pothier D, Monteiro P, Mooktiar M, Shaw A. Pilot study to show the loss of important data in nursing handover. British Journal of Nursing 2005;14(20):1090-1093. 5. Currie J. Improving the efficiency of patient handover. Emergency Nurse 2002;10(3):24-27. 6. Matic J, Davidson PM, Salamonson Y. Review: Bringing Patient Safety to The Forefront Through Structured Computerisation During Clinical Handover. Journal of Clinical Nursing. 2011;20(1-2):184-9. 7. Tuna R, Dallı B. Hemşirelerin Nöbet Devir Teslim Etkinliği ve İlişkili Değişkenler. ACU Sağlık Bil Derg. 2018; 9(4):432-437. 8. Raeisi A, Rarani MA, Soltani F. Challenges of patient handover process in healthcare services: A systematic review. Journal of Education and Health Promotion. 2019; (8):1-6. 9. Tobiano G, Bucknall T, Sladdin I, Whitty JA, Chaboyer W. Patient participation in nursing bedside handover: A systematic mixed-methods review. Int J Nurs Stud. 2018; 77:243-258. 10. Hansten R. Streamline Change-of-shift Report. Nurs Manage 2003; 34:58-9. 11. Reader TW, Flin R, Cuthbertson BH. Communication Skills and Error in the intensive Care Unit. Curr Opin Crit Care 2007; 13: 732-6. 12. Stahl K, Palileo A, Schulman CI, Wilson K, Augenstein J, Kiffin C et al. Enhancing patient safety in the trauma/surgical intensive care unit. The Journal of Trauma 2009; 67(3), 430 13. Welsh C.A, Flanagan M. E, Ebright P. (2010). Barriers and facilitators to nursing handoffs: Recommendations for redesign. Nursing Outlook, 58(3), 148-154. 14. Baker SJ. Bedside shift report improves patient safety and nurse accountability. J Emerg Nurs. 2010;36(4):355–358. 15. McMurray A, Chaboyer W, Wallis M, Johnson J, Gerhke K. Patients’ perspectives of bedside nursing handover. Collegian. 2011;18(1):19–26. 16. Tuna R, Dallı B. Hemşirelerin Nöbet Devir Teslim Etkinliği ve İlişkili Değişkenler. ACU Sağlık Bil Derg 2018; 9(4):432-437 17. Riesenberg L.A., Leitzsch J, Cunningham JM. Nursing handoffs: a systematic review of the literature. American Journal of Nursing 2010;110, 24–34. 18. Hilligoss B, Cohen MD. The unappreciated challenges of between‑unit handoffs: Negotiating and coordinating across boundaries. Ann Emerg Med 2013; 61:155‑60. 19. Thomson H, Tourangeau A, Jeffs L, Puts M. Factors affecting quality of nurse shift handover in the emergency department. J Adv Nurs 2018; 74:876‑86 20. Taylor J. Best handoffs for both the incoming and outgoing scenarios were more frequently done face-toface, so that nurses had a chance to talk with each other. CJON 2015, 19(4), 414-416 21. Streeter AR, Harrington NA. Nurse handoff communıcatıon. Seminars in Oncology Nursing. 2017:1-10
Toplam 1 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Hemşirelik
Bölüm Araştırma Makaleleri
Yazarlar

Banu Çevik

Sultan Kav

Ziyafet Uğurlu

Nevin Dogan

Çiğdem Karakurt

Bülent Erdoğan

Yayımlanma Tarihi 29 Temmuz 2020
Yayımlandığı Sayı Yıl 2020 Cilt: 1 Sayı: 1

Kaynak Göster

Vancouver Çevik B, Kav S, Uğurlu Z, Dogan N, Karakurt Ç, Erdoğan B. Hemşirelerin Hasta Teslimine İlişkin Görüşleri. THDD. 2020;1(1):39-52.