HİZMETKÂR LİDERLİĞİN ÇALIŞAN SESLİLİĞİNE ETKİSİ

Öz

Çalışan menfaatlerini kendi menfaatlerinin önünde tutan hizmetkâr liderler, çalışanları önemseyerek onları geliştirmeyi ve onların iyiliğini ön planda tutar. Liderlerinin kendilerine değer verdiğini düşünen çalışanların seslilik davranışında bulunacağı düşünülmektedir. Bu çalışma ile algılanan hizmetkâr liderliğin çalışan sesliliği üzerindeki etkisinin ortaya konulması amaçlanmıştır. Araştırma 15 Mart 2023- 10 Haziran 2023 tarihleri arasında Yalova ilinde gerçekleştirilmiştir. Araştırma kapsamında 142 çalışandan veri toplanmıştır. Araştırma sonucunda hizmetkâr liderliğin çalışan sesliliğini pozitif yönde etkilediği belirlenmiştir. Bu sonuca göre hizmetkâr liderliğin çalışan sesliliğinin bir belirleyicisi olduğu tespit edilmiştir.

Anahtar Kelimeler

• Hizmetkâr Liderlik
• Çalışan Sesliliği
• Hastane

THE EFFECT OF SERVANT LEADERSHIP ON EMPLOYEE VOICE

Öz

Servant leaders, who prioritize the interests of employees over their own interests, care about employees and prioritize their development and well-being. It is thought that employees who think that their leaders value them will engage in vocal behavior. This study aims to reveal the effect of perceived servant leadership on employee voice. The research was conducted in Yalova between March 15, 2023 and June 10, 2023. Within the scope of the research, data were collected from 142 employees. As a result of the research, it was determined that servant leadership positively affects employee voice. According to this result, it was determined that servant leadership is a determinant of employee voice.

Anahtar Kelimeler

• Servant Leadership
• Employee Voice
• Hospital

THE EFFECT OF SERVANT LEADERSHIP ON EMPLOYEE VOICE

Öz

Servant leaders, who prioritize the interests of employees over their own interests, care about employees and prioritize their development and well-being. It is thought that employees who think that their leaders value them will engage in vocal behavior. This study aims to reveal the effect of perceived servant leadership on employee voice. The research was conducted in Yalova between March 15, 2023 and June 10, 2023. Within the scope of the research, data were collected from 142 employees. As a result of the research, it was determined that servant leadership positively affects employee voice. According to this result, it was determined that servant leadership is a determinant of employee voice

Anahtar Kelimeler

• Servant Leadership
• Employee Voice
• Hospital

Kaynakça

1. Amah, O. E., & Kabiru , O. (2020). The Effect of Servant Leadership on Employee Turnover in SMEs in Nigeria: The Role of Career Growth Potential and Employee Voice. Journal of Small Business and Enterprise Development, 27(6), 885-904.
2. Andre, & Lantu , D. C. (2015). Servant Leadership and Human Capital Management: Case Study in Citibank Indonesia. The 6th Indonesia International Conference on Innovation, Entrepreneurship and Small Business (s. 303-311). Bandung: Procedia - Social and Behavioral Sciences.
3. Babadağ, M., & Taner , D. (2020). Yaratıcı Örgüt İkliminin Çalışan Sesliliği Üzerindeki Etkisinde Duygusal Zekânın Destekleyici Rolü. Alanya Akademik Bakış Dergisi, 4(3), 1057-1081.
4. Bogosian, D. R., & Rousseau, C. (2017). How and Why Millennials are Shaking Up Organizational Cultures. Rutgers Business Review, 2(3), 386-394. https://ssrn.com/abstract=3069889 adresinden alındı
5. Bulut, H. (2016). Liderlik Tarzlarının Çalışan Sesliliğine Etkisi: Kamuda Bir Araştırma. Yüksek Lisans Tezi,. Ankara: Kara Harp Okulu Savunma Bilimleri Enstitüsü.