The Effect of Unlimited Improvement (UI) On Total Quality Management (TQM): A Case Study Of The Higher Education Institutions In Libya

Yıl 2019, Cilt: 7 Sayı: 2, 105 - 124, 05.08.2019

Aedah Milood Said Kotara , Najwa Sasi Abd Abdullah

Öz

The
concept of unlimited improvement (UI), the basic concept, is a quality
management practice that contributes to the development of the quality of operations
and administrative practices. In this study, the impact of unlimited
improvement on Total Quality Management Practices was examined.

The
research was conducted on Libyan Higher Education Institutions through a survey
methodology involving 382 participants who worked or worked in Libyan Higher
Education Institutions. The 6-item 5 Likert scale was used in the study and
analyzed in SPSS 23.0 program. As a result of regression analysis, r2 shows a
positive relationship between unlimited improvement and (TK), which is 0.408.
The study results show that (TKY) implementation can be improved by applying
(UI) indicators.

The
importance of research (TQM) is revealed by the importance of the concept.
Research has shown that unlimited improvement can improve the efficiency of
Total Quality Management.

Anahtar Kelimeler

Unlimited Improvement (UI), Total Quality Management (TQM)

Sınırsız iyileştirme’nin (UI) Toplam Kalite Yönetimi (TKY) Üzerindeki Etkisi: Libya'daki Yüksek Öğretim Kurumları Örnek Çalışması

Öz

Temel kavram olan sınırsız iyileştirme (UI) kavramı,
operasyonların ve idari uygulamaların kalitesinin geliştirilmesine katkıda
bulunan bir Kalite Yönetim uygulamasıdır. Bu çalışmada, sınırsız iyileşmenin
Toplam Kalite Yönetimi uygulamalarına etkisi incelenmiştir.

Araştırma, Libya
yüksek öğretim kurumlarında çalışan veya çalışan 382 katılımcıyı içeren bir
anket metodolojisi aracılığıyla Libya yüksek öğretim kurumları üzerinde gerçekleştirilmiştir.
Araştırmada 6 maddelik 5’li Likert ölçeği kullanılmış ve SPSS 23.0 programında
analiz edilmiştir. Regresyon analizi sonucunda bulunan r² 0.408 olan
sınırsız iyileştirme ve (TKY) arasında pozitif bir ilişki göstermektedir.
Çalışma sonuçları, (UI) göstergelerini uygulayarak (TKY) uygulamasının
geliştirilebileceğini göstermektedir.

Araştırmanın önemi (TKY) kavramının
önemi ile ortaya çıkar. Gerçekleştirilen  araştırma sayesinde, sınırsız iyileşme  uygulamasının Toplam Kalite Yönetimi’nin
verimliliğini artırabileceği tespit edilmiştir.

Anahtar Kelimeler

Sınırsız iyileştirme (UI), Toplam Kalite Yönetimi (TKY)

Kaynakça

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