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Learning from Mistakes: A Thematic Analysis of Flight 401's Situational Awareness Lapses

Yıl 2025, Cilt: 4 Sayı: 1, 10 - 23, 31.01.2025
https://doi.org/10.15659/tjss.2025.001

Öz

Situational awareness stands as a cornerstone in aviation, holding paramount significance for safety, operational efficiency, and crew training. The dynamic aviation environment necessitates perpetual elevation of the crew's situational awareness through comprehensive training programs. Effective communication within the crew fortifies this foundation, creating an environment where situational awareness thrives. This trait is not merely desirable but a critical component in averting aviation accidents. The Eastern Airlines Flight 401 accident stands as a poignant case study in aviation safety history, offering crucial insights into situational awareness lapses. This analysis employs a thematic approach to unravel the intricate circumstances that led to the tragedy, focusing on key factors such as aircraft descent, cockpit instrument functionality, pilots' distraction, air traffic control (ATC) involvement, cockpit warning system operation, autopilot disengagement, and the subsequent emphasis on Crew Resource Management (CRM) and cockpit communication. Practical implications stress the importance of comprehensive training, effective communication, technological understanding, and addressing human factors in aviation safety. The enduring legacy of the Eastern Airlines Flight 401 accident underscores the recognition of Crew Resource Management (CRM) as crucial, emphasizing enhanced communication, task delegation, and teamwork. Future research directions include exploring aviation technology, investigating psychological and physiological factors affecting situational awareness, scrutinizing Air Traffic Control (ATC) dynamics, addressing challenges tied to technological reliance, analyzing CRM practices, studying human-machine interfaces, evaluating training program effectiveness through simulation studies, fostering cross-disciplinary collaboration, conducting longitudinal studies, and exploring global comparative studies. These research paths aim to enhance our understanding of situational awareness and contribute to ongoing improvements in aviation safety practices.

Kaynakça

  • Adams, M. J., Tenney, Y. J., & Pew, R. W. (1995). Situation awareness and the cognitive management of complex systems. Human factors, 37(1), 85-104.https://doi.org/10.1518/001872095779049462
  • Baumgartner, P., & Haslum, P. (2021). Situational Awareness for Industrial Operations. In Data and Decision Sciences in Action 2: Proceedings of the ASOR/DORS Conference 2018 (pp. 125-137). Springer International Publishing.
  • Berggren, P., Prytz, E., Johansson, B., & Nählinder, S. (2011, September). The relationship between workload, teamwork, situation awareness, and performance in teams: a microworld study. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 55, No. 1, pp. 851-855). Sage CA: Los Angeles, CA: Sage Publications.
  • Bourgeon, L., Valot, C., & Navarro, C. (2013). Communication and flexibility in aircrews facing unexpected and risky situations. The International Journal of Aviation Psychology, 23(4), 289-305. https://doi.org/10.1080/10508414.2013.833744
  • Endsley, M. R. (1990). Situation awareness in dynamic human decision making: Theory and measurement (Doctoral dissertation, University of Southern California).
  • Endsley, M. R. (1999). Situation awareness in aviation systems. Handbook of aviation human factors, 11, 257-276. https://l24.im/uUCD
  • Endsley, M. R., Farley, T. C., Jones, W. M., Midkiff, A. H., & Hansman, R. J. (1998). Situation awareness information requirements for commercial airline pilots. International Center for Air Transportation.
  • Endsley, M. R., & Garland, D. J. (2000). Theoretical underpinnings of situation awareness: A critical review. Situation awareness analysis and measurement, 1(1), 3-21. https://l24.im/Nkgb9
  • Endsley, M. R., & Jones, W. (2013). Situation awareness. The Oxford handbook of cognitive engineering, 1, 88-108.
  • Endsley, M., Sollenberger, R. L., Nakata, A., & Stein, E. S. (2000). Situation awareness in air traffic control: Enhanced displays for advanced operations (No. DOT/FAA/CT-TN00/01). William J. Hughes Technical Center (US).
  • Endsley, M. R., & Robertson, M. M. (2000). Training for situation awareness. Situation awareness analysis and measurement, 349-365.
  • Gasaway, R. (2013). Situational awareness for emergency response. Fire Engineering Books.
  • Harrald, J., & Jefferson, T. (2007, January). Shared situational awareness in emergency management mitigation and response. In 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07) (pp. 23-23). IEEE. DOI: 10.1109/HICSS.2007.481
  • Huffman, S., Crundall, D., Smith, H., & Mackenzie, A. (2022). Situation Awareness in sports: A scoping review. Psychology of Sport and Exercise, 59, 102132. https://doi.org/10.1016/j.psychsport.2021.102132
  • Idowu, A., & Shogbonyo, M. (2022). Situational Awareness and Workload Management in Aviation: A Case Analysis of the Crash of American Airlines Flight 965. International Journal of Aviation Research, 14(1). https://l24.im/InYgTqi
  • Ji, M., Xu, Q., Xu, S., Du, Q., & Li, D. (2018). Proactive personality and situational judgment among civil flying cadets: The roles of risk perception and cognitive flexibility. Transportation research part F: traffic psychology and behaviour, 59, 179-187. https://doi.org/10.1016/j.trf.2018.08.021
  • Jiang, J., Karran, A. J., Coursaris, C. K., Léger, P. M., & Beringer, J. (2023). A situation awareness perspective on human-AI interaction: Tensions and opportunities. International Journal of Human–Computer Interaction, 39(9), 1789-1806. https://doi.org/10.1080/10447318.2022.2093863
  • Kalagher, H., de Voogt, A., & Boulter, C. (2021). Situational Awareness and General Aviation Accidents. Aviation Psychology and Applied Human Factors.
  • Loft, S., Tatasciore, M., & Visser, T. (2023). Managing Workload, Performance, and Situation Awareness in Aviation Systems. In Human Factors in Aviation and Aerospace (pp. 171-197). Academic Press.
  • Lundberg, J. (2015). Situation awareness systems, states and processes: a holistic framework. Theoretical Issues in Ergonomics Science, 16(5), 447-473. https://doi.org/10.1080/1463922X.2015.1008601
  • Matthews, M. D., Shattuck, L. G., Graham, S. E., Weeks, J. L., Endsley, M. R., & Strater, L. D. (2001, October). Situation awareness for military ground forces: Current issues and perspectives. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 45, No. 4, pp. 351-355). Sage CA: Los Angeles, CA: SAGE Publications. https://doi.org/10.1177/154193120104500418
  • NTSB: Aircraft Accident Report Eastern Airlines, Inc. L-1011, N310EA, Miami, Florida December 29, 1972. Aircraft Accident Report NTSB-AAR-73-14, National Transportation Safety Board Bureau of Aviation Safety Washington, D.C., 20591, June 1973.
  • Nguyen, T., Lim, C. P., Nguyen, N. D., Gordon-Brown, L., & Nahavandi, S. (2019). A review of situation awareness assessment approaches in aviation environments. IEEE Systems Journal, 13(3), 3590-3603. DOI: 10.1109/JSYST.2019.2918283
  • Patriarca, R., Di Gravio, G., Cioponea, R., & Licu, A. (2019). Safety intelligence: Incremental proactive risk management for holistic aviation safety performance. Safety science, 118, 551-567. https://doi.org/10.1016/j.ssci.2019.05.040
  • Robertson, M. M., & Endsley, M. R. (1997, October). Development of a situation awareness training program for aviation maintenance. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 41, No. 2, pp. 1163-1167). Sage CA: Los Angeles, CA: SAGE Publications. https://doi.org/10.1177/10711813970410029
  • Salas, E. (Ed.). (2017). Situational awareness. Routledge.
  • Salas, E., Prince, C., Baker, D. P., & Shrestha, L. (2017). Situation awareness in team performance: Implications for measurement and training. Situational awareness, 63-76. https://doi.org/10.1518/001872095779049525
  • Salmon, P. M., Stanton, N. A., & Young, K. L. (2012). Situation awareness on the road: review, theoretical and methodological issues, and future directions. Theoretical Issues in Ergonomics Science, 13(4), 472-492. https://doi.org/10.1080/1463922X.2010.539289
  • Shawn Burke, C., Wilson, K. A., & Salas, E. (2005). The use of a team-based strategy for organizational transformation: Guidance for moving toward a high reliability organization. Theoretical Issues in Ergonomics Science, 6(6), 509-530. https://doi.org/10.1080/24639220500078682
  • Stanton, N. A., Salmon, P. M., Walker, G. H., Salas, E., & Hancock, P. A. (2017). State-of-science: situation awareness in individuals, teams and systems. Ergonomics, 60(4), 449-466. Stokes, A. F., & Kite, K. (2017). Flight stress: Stress, fatigue and performance in aviation. Routledge.
  • Tianchai, M. (2022). An Investigation of How Cognitive Flexibility and Active-Coping Strategy Influence Pilots' Stress Level When Working in High-Risk Environment (Doctoral dissertation, University of Southern Queensland).
  • Wiener, E. L., Kanki, B. G., & Helmreich, R. L. (Eds.). (1995). Cockpit resource management. Gulf professional publishing.
  • Williams, K. W. (2002). Impact of aviation highway-in-the-sky displays on pilot situation awareness. Human Factors, 44(1), 18-27. https://doi.org/10.1518/0018720024494801
  • Wright, M. C., & Endsley, M. R. (2017). Building shared situation awareness in healthcare settings. In Improving healthcare team communication (pp. 97-114). CRC Press. https://l24.im/xE6F

Hatalardan Öğrenme: Uçuş 401'in Durumsal Farkındalık Hatalarının Tematik Analizi

Yıl 2025, Cilt: 4 Sayı: 1, 10 - 23, 31.01.2025
https://doi.org/10.15659/tjss.2025.001

Öz

Durumsal farkındalık, havacılıkta temel bir unsur olarak önemli bir role sahiptir ve güvenlik, operasyonel verimlilik ve mürettebat eğitimi açısından büyük önem taşır. Dinamik havacılık ortamı, mürettebatın durumsal farkındalığını sürekli olarak artırmak için kapsamlı eğitim programlarının gerekliliğini ortaya koyar. Mürettebat arasında etkili iletişim kurulması, bu temelin güçlendirilmesini sağlayarak durumsal farkındalığın gelişimini destekler. Bu özellik, havacılık kazalarının önlenmesinde kritik bir faktördür, yalnızca arzu edilen bir nitelik değil. Eastern Airlines Flight 401 kazası, havacılık güvenliği tarihinde dikkate değer bir vaka incelemesi sunar ve durumsal farkındalık hatalarına ilişkin önemli içgörüler sağlar. Bu analiz, trajedinin yol açtığı karmaşık durumları çözmek için tematik bir yaklaşım benimser ve uçak inişi, kokpit enstrüman işlevselliği, pilotların dikkati dağıtıcı etkisi, hava trafik kontrol (HTK) katılımı, kokpit uyarı sistemlerinin işleyişi, otomatik pilotun devre dışı bırakılması ve sonrasında Ekip Kaynak Yönetimi (CRM) ve kokpit iletişimine vurgu yapar. Uygulamaya yönelik sonuçlar, kapsamlı eğitimin, etkili iletişimin, teknolojik anlayışın ve havacılık güvenliğinde insan faktörlerinin ele alınmasının önemini vurgular. Eastern Airlines Flight 401 kazasının kalıcı mirası, Mürettebat Kaynak Yönetimi (CRM) tanınmasını ve iletişimin, görev dağıtımının ve takım çalışmasının artırılmasını vurgular. Gelecek araştırma alanları, havacılık teknolojisinin keşfi, durumsal farkındalığı etkileyen psikolojik ve fizyolojik faktörlerin incelenmesi, Hava Trafik Kontrolü (HTK) dinamiklerinin değerlendirilmesi, teknolojik bağımlılığa bağlı zorluklarla başa çıkılması, CRM uygulamalarının analizi, insan-makine arayüzlerinin incelenmesi, eğitim programlarının etkinliğinin simülasyon çalışmalarıyla değerlendirilmesi, disiplinler arası işbirliğinin teşvik edilmesi, uzun vadeli çalışmaların yapılması ve küresel karşılaştırmalı çalışmaların yapılmasıdır. Bu araştırma alanları, durumsal farkındalığı artırmayı ve havacılık güvenliği uygulamalarında sürekli iyileştirmelere katkıda bulunmayı amaçlamaktadır.

Kaynakça

  • Adams, M. J., Tenney, Y. J., & Pew, R. W. (1995). Situation awareness and the cognitive management of complex systems. Human factors, 37(1), 85-104.https://doi.org/10.1518/001872095779049462
  • Baumgartner, P., & Haslum, P. (2021). Situational Awareness for Industrial Operations. In Data and Decision Sciences in Action 2: Proceedings of the ASOR/DORS Conference 2018 (pp. 125-137). Springer International Publishing.
  • Berggren, P., Prytz, E., Johansson, B., & Nählinder, S. (2011, September). The relationship between workload, teamwork, situation awareness, and performance in teams: a microworld study. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 55, No. 1, pp. 851-855). Sage CA: Los Angeles, CA: Sage Publications.
  • Bourgeon, L., Valot, C., & Navarro, C. (2013). Communication and flexibility in aircrews facing unexpected and risky situations. The International Journal of Aviation Psychology, 23(4), 289-305. https://doi.org/10.1080/10508414.2013.833744
  • Endsley, M. R. (1990). Situation awareness in dynamic human decision making: Theory and measurement (Doctoral dissertation, University of Southern California).
  • Endsley, M. R. (1999). Situation awareness in aviation systems. Handbook of aviation human factors, 11, 257-276. https://l24.im/uUCD
  • Endsley, M. R., Farley, T. C., Jones, W. M., Midkiff, A. H., & Hansman, R. J. (1998). Situation awareness information requirements for commercial airline pilots. International Center for Air Transportation.
  • Endsley, M. R., & Garland, D. J. (2000). Theoretical underpinnings of situation awareness: A critical review. Situation awareness analysis and measurement, 1(1), 3-21. https://l24.im/Nkgb9
  • Endsley, M. R., & Jones, W. (2013). Situation awareness. The Oxford handbook of cognitive engineering, 1, 88-108.
  • Endsley, M., Sollenberger, R. L., Nakata, A., & Stein, E. S. (2000). Situation awareness in air traffic control: Enhanced displays for advanced operations (No. DOT/FAA/CT-TN00/01). William J. Hughes Technical Center (US).
  • Endsley, M. R., & Robertson, M. M. (2000). Training for situation awareness. Situation awareness analysis and measurement, 349-365.
  • Gasaway, R. (2013). Situational awareness for emergency response. Fire Engineering Books.
  • Harrald, J., & Jefferson, T. (2007, January). Shared situational awareness in emergency management mitigation and response. In 2007 40th Annual Hawaii International Conference on System Sciences (HICSS'07) (pp. 23-23). IEEE. DOI: 10.1109/HICSS.2007.481
  • Huffman, S., Crundall, D., Smith, H., & Mackenzie, A. (2022). Situation Awareness in sports: A scoping review. Psychology of Sport and Exercise, 59, 102132. https://doi.org/10.1016/j.psychsport.2021.102132
  • Idowu, A., & Shogbonyo, M. (2022). Situational Awareness and Workload Management in Aviation: A Case Analysis of the Crash of American Airlines Flight 965. International Journal of Aviation Research, 14(1). https://l24.im/InYgTqi
  • Ji, M., Xu, Q., Xu, S., Du, Q., & Li, D. (2018). Proactive personality and situational judgment among civil flying cadets: The roles of risk perception and cognitive flexibility. Transportation research part F: traffic psychology and behaviour, 59, 179-187. https://doi.org/10.1016/j.trf.2018.08.021
  • Jiang, J., Karran, A. J., Coursaris, C. K., Léger, P. M., & Beringer, J. (2023). A situation awareness perspective on human-AI interaction: Tensions and opportunities. International Journal of Human–Computer Interaction, 39(9), 1789-1806. https://doi.org/10.1080/10447318.2022.2093863
  • Kalagher, H., de Voogt, A., & Boulter, C. (2021). Situational Awareness and General Aviation Accidents. Aviation Psychology and Applied Human Factors.
  • Loft, S., Tatasciore, M., & Visser, T. (2023). Managing Workload, Performance, and Situation Awareness in Aviation Systems. In Human Factors in Aviation and Aerospace (pp. 171-197). Academic Press.
  • Lundberg, J. (2015). Situation awareness systems, states and processes: a holistic framework. Theoretical Issues in Ergonomics Science, 16(5), 447-473. https://doi.org/10.1080/1463922X.2015.1008601
  • Matthews, M. D., Shattuck, L. G., Graham, S. E., Weeks, J. L., Endsley, M. R., & Strater, L. D. (2001, October). Situation awareness for military ground forces: Current issues and perspectives. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 45, No. 4, pp. 351-355). Sage CA: Los Angeles, CA: SAGE Publications. https://doi.org/10.1177/154193120104500418
  • NTSB: Aircraft Accident Report Eastern Airlines, Inc. L-1011, N310EA, Miami, Florida December 29, 1972. Aircraft Accident Report NTSB-AAR-73-14, National Transportation Safety Board Bureau of Aviation Safety Washington, D.C., 20591, June 1973.
  • Nguyen, T., Lim, C. P., Nguyen, N. D., Gordon-Brown, L., & Nahavandi, S. (2019). A review of situation awareness assessment approaches in aviation environments. IEEE Systems Journal, 13(3), 3590-3603. DOI: 10.1109/JSYST.2019.2918283
  • Patriarca, R., Di Gravio, G., Cioponea, R., & Licu, A. (2019). Safety intelligence: Incremental proactive risk management for holistic aviation safety performance. Safety science, 118, 551-567. https://doi.org/10.1016/j.ssci.2019.05.040
  • Robertson, M. M., & Endsley, M. R. (1997, October). Development of a situation awareness training program for aviation maintenance. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (Vol. 41, No. 2, pp. 1163-1167). Sage CA: Los Angeles, CA: SAGE Publications. https://doi.org/10.1177/10711813970410029
  • Salas, E. (Ed.). (2017). Situational awareness. Routledge.
  • Salas, E., Prince, C., Baker, D. P., & Shrestha, L. (2017). Situation awareness in team performance: Implications for measurement and training. Situational awareness, 63-76. https://doi.org/10.1518/001872095779049525
  • Salmon, P. M., Stanton, N. A., & Young, K. L. (2012). Situation awareness on the road: review, theoretical and methodological issues, and future directions. Theoretical Issues in Ergonomics Science, 13(4), 472-492. https://doi.org/10.1080/1463922X.2010.539289
  • Shawn Burke, C., Wilson, K. A., & Salas, E. (2005). The use of a team-based strategy for organizational transformation: Guidance for moving toward a high reliability organization. Theoretical Issues in Ergonomics Science, 6(6), 509-530. https://doi.org/10.1080/24639220500078682
  • Stanton, N. A., Salmon, P. M., Walker, G. H., Salas, E., & Hancock, P. A. (2017). State-of-science: situation awareness in individuals, teams and systems. Ergonomics, 60(4), 449-466. Stokes, A. F., & Kite, K. (2017). Flight stress: Stress, fatigue and performance in aviation. Routledge.
  • Tianchai, M. (2022). An Investigation of How Cognitive Flexibility and Active-Coping Strategy Influence Pilots' Stress Level When Working in High-Risk Environment (Doctoral dissertation, University of Southern Queensland).
  • Wiener, E. L., Kanki, B. G., & Helmreich, R. L. (Eds.). (1995). Cockpit resource management. Gulf professional publishing.
  • Williams, K. W. (2002). Impact of aviation highway-in-the-sky displays on pilot situation awareness. Human Factors, 44(1), 18-27. https://doi.org/10.1518/0018720024494801
  • Wright, M. C., & Endsley, M. R. (2017). Building shared situation awareness in healthcare settings. In Improving healthcare team communication (pp. 97-114). CRC Press. https://l24.im/xE6F
Toplam 34 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Çalışma Psikolojisi
Bölüm İnceleme Makalesi
Yazarlar

Ezgi Yıldız 0000-0001-5140-0889

Yayımlanma Tarihi 31 Ocak 2025
Gönderilme Tarihi 26 Mart 2024
Kabul Tarihi 4 Ekim 2024
Yayımlandığı Sayı Yıl 2025 Cilt: 4 Sayı: 1

Kaynak Göster

APA Yıldız, E. (2025). Learning from Mistakes: A Thematic Analysis of Flight 401’s Situational Awareness Lapses. Topkapı Sosyal Bilimler Dergisi, 4(1), 10-23. https://doi.org/10.15659/tjss.2025.001