Yıl 2021, Cilt 22 , Sayı 2, Sayfalar 164 - 175 2021-04-01


Nour Awni ALBELBISI [1] , Ahmad Samed AL-ADWAN [2] , Akhmad HABIBI [3]

Literature emphasized the importance of quality antecedents on the successful implementation of MOOCs. However, rare studies are available on how to examine the quality antecedents in the MOOC context. Thus, the objective of this study is to assess the impact of quality antecedents on satisfaction toward MOOC. This study is mainly quantitative, adopted the D&M IS Success Model to examine the relationships between quality antecedents (i.e. system quality, information quality, service quality) and satisfaction toward MOOC. An online survey method was used to collect data from 1000 undergraduate students from five universities in Malaysia; 622 questionnaires were returned for a response rate of 62.2 percent. The questionnaire comprised of two parts. Part1 collected the demographic data, part2 elicited data related to satisfaction and quality antecedents. Data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results partially supported the effect of the quality antecedents on learner satisfaction toward MOOC. There was full support for the relationship between system quality and learner satisfaction toward MOOC. The findings provided by the study have significant practical and theoretical implications about the implementation of MOOC successfully.
Massive open online courses, MOOC, satisfaction, quality antecedents
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Bölüm Articles

Yazar: Nour Awni ALBELBISI (Sorumlu Yazar)
Kurum: Faculty of Education University of Malaya Kuala Lumpur, MALAYSIA
Ülke: Malaysia

Yazar: Ahmad Samed AL-ADWAN
Kurum: Electronic Business and Commerce Department Al-Ahliyya Amman University Amman, JORDAN
Ülke: Jordan

Yazar: Akhmad HABIBI
Kurum: Faculty of Education Universitas Jambi Jambi City, INDONESIA
Ülke: Indonesia


Başvuru Tarihi : 10 Mart 2020
Kabul Tarihi : 10 Mayıs 2021
Yayımlanma Tarihi : 1 Nisan 2021

APA Albelbısı, N , Al-adwan, A , Habıbı, A . (2021). IMPACT OF QUALITY ANTECEDENTS ON SATISFACTION TOWARD MOOC . Turkish Online Journal of Distance Education , 22 (2) , 164-175 . DOI: 10.17718/tojde.906843