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The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes

Yıl 2026, Cilt: 28 Sayı: 1 , 211 - 219 , 30.04.2026
https://doi.org/10.15314/tsed.1813314
https://izlik.org/JA84UU99NB

Öz

The aim of this study is to examine the types of crises encountered in sports clubs and organisations, and to evaluate the effects of these crises on management processes and the strategies applied. Qualitative research methods, specifically document analysis, were used in the study; data related to crisis management were analysed through literature review and case study analysis. Crisis examples experienced by clubs such as Juventus, Glasgow Rangers, Barcelona, Manchester United, and Fenerbahçe were examined in the context of financial, reputational, sporting, managerial, health-based, and security-focused crises. It was determined that the strategies developed by sports clubs against different types of crises were shaped within the framework of fundamental principles such as transparent communication, integration with supporters, corporate restructuring, and long-term planning. However, the case studies show that clubs view crises not only as threats but also as opportunities for transformation. It has been determined that global and structural crises, such as the Covid-19 pandemic and the 3 July process, have seriously tested sports organisations not only in sporting terms but also in managerial and social dimensions. The case studies examined in this study reveal that each of the financial, reputational, sporting, managerial, health-based, and security-focused crises faced by sports clubs has its own unique dynamics and that crisis management processes play a critical role in the future of the club. It shows that crisis management in sports clubs is not merely a temporary solution but a comprehensive management process that must be approached in line with fundamental elements such as institutional sustainability, transparency, strategic leadership, and stakeholder-based communication. In this regard, moments of crisis should be seen not only as a threat but also as a strategic opportunity for clubs' structural transformation and restructuring processes.

Kaynakça

  • 1. Akdağ, M. (2005). Public relations and crisis management. Selçuk University Journal of Social Sciences Institute, (14), 1-20.
  • 2. Aksu, S., Ülker, Ş, G., Taşkın, C. (2022). Crisis management in sports and current approaches. International Bozok Journal of Sports Sciences, 3(3), 139-156.
  • 3. Atılgan, D., & Kaplan, T. (2018). Crisis Management in Sport. The Journal of International Civilization Studies 3(1), 72-79.
  • 4. Ayar, H., & Barut, E. (2023). Relationship of the Leadership Styles of Sports Business Managers and Their Levels of Crisis Management. International Journal of Disabilities Sports and Health Sciences, 6(Special Issue 1-Healthy Life, Sports for Disabled people), 414-422..
  • 5. Belli, E., Mizrak, O., & Saraçoğlu, Y. (2020). Crisis management in sports organizations: The COVID-19 example. Journal of Physical Education and Sports Management, 7 (1).
  • 6. Can, M. C. (2017). Crisis Management in Sports and a Case Study: Referees Held Hostage in Trabzon. International Journal of Social and Humanities Sciences Research (JSHSR), 4(15), 1952-1959.
  • 7. Coombs, W. T. (2020). Ongoing crisis communication: Planning, managing, and responding (5th ed.). SAGE Publications.
  • 8. Çetinalp, H. (2014), Crisis Management in Sports Companies, Haliç University Institute of Social Sciences Department of Business Administration Business Program, Master's Thesis, Istanbul.
  • 9. Creswell, J. W. (2005). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (2nd ed.). Upper Saddle River, NJ: Pearson Education, Inc.
  • 10. Davis, K., & Brock, A. (2018). Crisis management in sports: The influence of digital media. Journal of Sports Media and Communication, 15(2), 112-125.
  • 11. Devecioğlu, S. (2003), Crisis Management in Sports Organizations, Congress on Social Areas in Physical Education and Sports, Ankara Verbal.
  • 12. Dinçer, N. (2019). Sports and Crisis Management. New Academic Studies in Sports, 111.
  • 13. Donuk, B. (2005). Sports Management and Employment Areas. Istanbul: Ötüken Neşriyat A.Ş. ISBN 975-437-505-4.
  • 14. Dutton, M. (2020). Reputational crisis in professional sports clubs: A case study approach. Sports Management Review, 23(4), 345-361.
  • 15. Erkal ME, Güven Ö, Ayan D, (1998). Sport from a sociological perspective. 3rd Edition, Istanbul, Der Publications.
  • 16. Fearn-Banks, K. (2016). Crisis communications: A casebook approach. Routledge.
  • 17. Fernandez, R. (2022). Barcelona's Crisis: Lessons from Messi's Departure. International Journal of Sports Economics, 15(2), 45-58.
  • 18. Gonzalez-Herrero, A., & Pratt, C. B. (2021). Crisis communications in sports organizations. Routledge.
  • 19. Guttmann, A. (2017). Sport, crisis, and culture: A sociological analysis. Sociology of Sport Journal, 34(3), 225-237.
  • 20. Hermann, M. G. (2019). Crisis and management: Risk and resilience in sports organizations. International Journal of Sport Management, 10(1), 87-98.
  • 21. Hammerschmidt, J., Durst, S., Kraus, S., & Puumalainen, K. (2021). Professional football clubs and empirical evidence from the Covıd-19 crisis: Time for sport entrepreneurship? Technological Forecasting and Social Change, 165, 120572.
  • 22. İmamoğlu, A. F., Karaoğlu, E., & Erturan, E. E. (2007). Structural Characterıstıcs and Basıc Problems Of The Sport Clubs In Turkey. Gazi Journal of Physical Education and Sport Sciences, 12(3), 35-61.
  • 23. Karaköse, T. (2007). Organizations and crisis management. Academic Perspective, 13(2), 1-15.
  • 24. Karaöz, Y. (2024). Organizational management in sports during times of crisis. G. Turaç (Ed.), Sports, leadership, and management dynamics (p. 72). Duvar Publications.
  • 25. Knight, E., & Day, P. (2021). Managing Managerial Transitions: The Case of Manchester United. Sports Management Review, 19(4), 403-419.
  • 26. LaGree, D., Wilbur, D. ve Cameron, GT (2019). Spor krizi yönetimine stratejik bir yaklaşım: NFL beyin sarsıntısı krizini pazarlama ve halkla ilişkiler perspektiflerinden değerlendirmek. Uluslararası Spor Pazarlaması ve Sponsorluk Dergisi, 20 (3), 407-429.
  • 27. Manoli, A. E. (2016). Crisis-communications management in football clubs. International Journal of Sport Communication, 9(3), 340-363.
  • 28. Mullen, J. (2021). The European Super League Crisis and Fan Power: The Liverpool Experience. Journal of Sport and Social Issues, 45(2), 218- 231.
  • 29. Pfeifer, S. (2019). Calciopoli and the Rebirth of Juventus. Soccer & Society, 21(3), 356-374.
  • 30. Rowe, D. (2013). The sport/media complex. A companion to sport, 61-77.
  • 31. Smith, D., & Elliot, D. (2018). Crisis management and resilience in sports organizations. Palgrave Macmillan.
  • 32. Şahin, T. & Tunçkol, H. M. (2024). Crisis Management in Sports Facilities. In: Avcı, P. (ed.), Different Dynamics in Sports Sciences-I. Özgür Yayınları. DOI: https://doi.org/10.58830/ozgur.pub639.c2721
  • 33. Şimşek, H., & Yıldırım, A. (2011). Qualitative research methods in social sciences. Ankara: Seçkin Yayıncılık
  • 34. Thompson, J. (2020). Financial Crisis in European Football Clubs: Glasgow Rangers. Journal of Sports Finance, 15(2), 113-128.
  • 35. Türkmen, M., & Özsarı, A. (2020). The Covid-19 pandemic and its effects on the sports sector. International Journal of Sport Culture and Science, 8(2), 55-67.
  • 36. Yurtsızoğlu, Z. (2021). The story of a crisis in the sports industry (Covid-19). Sivas Cumhuriyet University Journal of Sports Sciences, 2(1), 45-50.
  • 37. Yücel, A. S. (2014). Crisis management in sports: The example of July 3. Academic Perspective International Peer-Reviewed Journal of Social Sciences, (40).
  • 38. Kadıbeşegil, S. (2002). Kriz Geliyorum Der. İstanbul: Mediacat Yayınları.
  • 39. Bozgeyik, A. (2008) Krizlerden Yükselerek Çıkmak. İstanbul: Beta Yayıncılık. s.60.

Spor Kulüpleri ve Organizasyonlarında Kriz Yönetiminin Rolü ve Örnek Olaylar

Yıl 2026, Cilt: 28 Sayı: 1 , 211 - 219 , 30.04.2026
https://doi.org/10.15314/tsed.1813314
https://izlik.org/JA84UU99NB

Öz

Bu çalışmanın amacı, spor kulüplerinde ve organizasyonlarında karşılaşılan kriz türlerini inceleyerek, bu krizlerin yönetim süreçleri üzerindeki etkilerini ve uygulanan stratejileri değerlendirmektir. Araştırmada nitel araştırma yöntemlerinden doküman incelemesi kullanılmış; literatür taraması ve örnek olay analizi yoluyla kriz yönetimine ilişkin veriler analiz edilmiştir. Finansal, itibari, sportif, yönetsel, sağlık temelli ve güvenlik odaklı krizler bağlamında Juventus, Glasgow Rangers, Barcelona, Manchester United ve Fenerbahçe gibi kulüplerin yaşadığı kriz örnekleri incelenmiştir. Spor kulüplerinin farklı türlerde krizlere karşı geliştirdiği stratejilerin; şeffaf iletişim, taraftarla bütünleşme, kurumsal yeniden yapılanma ve uzun vadeli planlama gibi temel ilkeler çerçevesinde şekillendiği belirlenmiştir. Bununla birlikte, örnek olaylar kulüplerin krizleri yalnızca tehdit değil, aynı zamanda dönüşüm fırsatı olarak değerlendirdiğini göstermektedir. Covid-19 pandemisi ve 3 Temmuz süreci gibi küresel ve yapısal krizler ise spor organizasyonlarının yalnızca sportif değil, yönetsel ve toplumsal boyutlarıyla da ciddi sınavlardan geçtiği tespit edilmiştir. Bu çalışmada incelenen örnek olaylar, spor kulüplerinin karşı karşıya kaldığı finansal, itibari, sportif, yönetsel, sağlık temelli ve güvenlik odaklı krizlerin her birinin kendine özgü dinamikler taşıdığını ve kriz yönetimi süreçlerinin kulübün geleceği açısından kritik bir rol oynadığını ortaya koymaktadır. Spor kulüplerinde kriz yönetiminin yalnızca geçici bir çözüm aracı değil, kurumsal sürdürülebilirlik, şeffaflık, stratejik liderlik ve paydaş temelli iletişim gibi temel unsurlar doğrultusunda ele alınması gereken kapsamlı bir yönetim süreci olduğunu göstermektedir. Bu doğrultuda, kriz anları yalnızca bir tehdit değil, kulüplerin yapısal dönüşüm ve yeniden yapılanma süreçleri için stratejik bir fırsat olarak değerlendirilmelidir.

Kaynakça

  • 1. Akdağ, M. (2005). Public relations and crisis management. Selçuk University Journal of Social Sciences Institute, (14), 1-20.
  • 2. Aksu, S., Ülker, Ş, G., Taşkın, C. (2022). Crisis management in sports and current approaches. International Bozok Journal of Sports Sciences, 3(3), 139-156.
  • 3. Atılgan, D., & Kaplan, T. (2018). Crisis Management in Sport. The Journal of International Civilization Studies 3(1), 72-79.
  • 4. Ayar, H., & Barut, E. (2023). Relationship of the Leadership Styles of Sports Business Managers and Their Levels of Crisis Management. International Journal of Disabilities Sports and Health Sciences, 6(Special Issue 1-Healthy Life, Sports for Disabled people), 414-422..
  • 5. Belli, E., Mizrak, O., & Saraçoğlu, Y. (2020). Crisis management in sports organizations: The COVID-19 example. Journal of Physical Education and Sports Management, 7 (1).
  • 6. Can, M. C. (2017). Crisis Management in Sports and a Case Study: Referees Held Hostage in Trabzon. International Journal of Social and Humanities Sciences Research (JSHSR), 4(15), 1952-1959.
  • 7. Coombs, W. T. (2020). Ongoing crisis communication: Planning, managing, and responding (5th ed.). SAGE Publications.
  • 8. Çetinalp, H. (2014), Crisis Management in Sports Companies, Haliç University Institute of Social Sciences Department of Business Administration Business Program, Master's Thesis, Istanbul.
  • 9. Creswell, J. W. (2005). Educational research: Planning, conducting, and evaluating quantitative and qualitative research (2nd ed.). Upper Saddle River, NJ: Pearson Education, Inc.
  • 10. Davis, K., & Brock, A. (2018). Crisis management in sports: The influence of digital media. Journal of Sports Media and Communication, 15(2), 112-125.
  • 11. Devecioğlu, S. (2003), Crisis Management in Sports Organizations, Congress on Social Areas in Physical Education and Sports, Ankara Verbal.
  • 12. Dinçer, N. (2019). Sports and Crisis Management. New Academic Studies in Sports, 111.
  • 13. Donuk, B. (2005). Sports Management and Employment Areas. Istanbul: Ötüken Neşriyat A.Ş. ISBN 975-437-505-4.
  • 14. Dutton, M. (2020). Reputational crisis in professional sports clubs: A case study approach. Sports Management Review, 23(4), 345-361.
  • 15. Erkal ME, Güven Ö, Ayan D, (1998). Sport from a sociological perspective. 3rd Edition, Istanbul, Der Publications.
  • 16. Fearn-Banks, K. (2016). Crisis communications: A casebook approach. Routledge.
  • 17. Fernandez, R. (2022). Barcelona's Crisis: Lessons from Messi's Departure. International Journal of Sports Economics, 15(2), 45-58.
  • 18. Gonzalez-Herrero, A., & Pratt, C. B. (2021). Crisis communications in sports organizations. Routledge.
  • 19. Guttmann, A. (2017). Sport, crisis, and culture: A sociological analysis. Sociology of Sport Journal, 34(3), 225-237.
  • 20. Hermann, M. G. (2019). Crisis and management: Risk and resilience in sports organizations. International Journal of Sport Management, 10(1), 87-98.
  • 21. Hammerschmidt, J., Durst, S., Kraus, S., & Puumalainen, K. (2021). Professional football clubs and empirical evidence from the Covıd-19 crisis: Time for sport entrepreneurship? Technological Forecasting and Social Change, 165, 120572.
  • 22. İmamoğlu, A. F., Karaoğlu, E., & Erturan, E. E. (2007). Structural Characterıstıcs and Basıc Problems Of The Sport Clubs In Turkey. Gazi Journal of Physical Education and Sport Sciences, 12(3), 35-61.
  • 23. Karaköse, T. (2007). Organizations and crisis management. Academic Perspective, 13(2), 1-15.
  • 24. Karaöz, Y. (2024). Organizational management in sports during times of crisis. G. Turaç (Ed.), Sports, leadership, and management dynamics (p. 72). Duvar Publications.
  • 25. Knight, E., & Day, P. (2021). Managing Managerial Transitions: The Case of Manchester United. Sports Management Review, 19(4), 403-419.
  • 26. LaGree, D., Wilbur, D. ve Cameron, GT (2019). Spor krizi yönetimine stratejik bir yaklaşım: NFL beyin sarsıntısı krizini pazarlama ve halkla ilişkiler perspektiflerinden değerlendirmek. Uluslararası Spor Pazarlaması ve Sponsorluk Dergisi, 20 (3), 407-429.
  • 27. Manoli, A. E. (2016). Crisis-communications management in football clubs. International Journal of Sport Communication, 9(3), 340-363.
  • 28. Mullen, J. (2021). The European Super League Crisis and Fan Power: The Liverpool Experience. Journal of Sport and Social Issues, 45(2), 218- 231.
  • 29. Pfeifer, S. (2019). Calciopoli and the Rebirth of Juventus. Soccer & Society, 21(3), 356-374.
  • 30. Rowe, D. (2013). The sport/media complex. A companion to sport, 61-77.
  • 31. Smith, D., & Elliot, D. (2018). Crisis management and resilience in sports organizations. Palgrave Macmillan.
  • 32. Şahin, T. & Tunçkol, H. M. (2024). Crisis Management in Sports Facilities. In: Avcı, P. (ed.), Different Dynamics in Sports Sciences-I. Özgür Yayınları. DOI: https://doi.org/10.58830/ozgur.pub639.c2721
  • 33. Şimşek, H., & Yıldırım, A. (2011). Qualitative research methods in social sciences. Ankara: Seçkin Yayıncılık
  • 34. Thompson, J. (2020). Financial Crisis in European Football Clubs: Glasgow Rangers. Journal of Sports Finance, 15(2), 113-128.
  • 35. Türkmen, M., & Özsarı, A. (2020). The Covid-19 pandemic and its effects on the sports sector. International Journal of Sport Culture and Science, 8(2), 55-67.
  • 36. Yurtsızoğlu, Z. (2021). The story of a crisis in the sports industry (Covid-19). Sivas Cumhuriyet University Journal of Sports Sciences, 2(1), 45-50.
  • 37. Yücel, A. S. (2014). Crisis management in sports: The example of July 3. Academic Perspective International Peer-Reviewed Journal of Social Sciences, (40).
  • 38. Kadıbeşegil, S. (2002). Kriz Geliyorum Der. İstanbul: Mediacat Yayınları.
  • 39. Bozgeyik, A. (2008) Krizlerden Yükselerek Çıkmak. İstanbul: Beta Yayıncılık. s.60.
Toplam 39 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Spor Faaliyetleri Yönetimi
Bölüm Derleme
Yazarlar

Abdulkadir Ekin 0000-0001-9421-711X

Gönderilme Tarihi 30 Ekim 2025
Kabul Tarihi 29 Nisan 2026
Yayımlanma Tarihi 30 Nisan 2026
DOI https://doi.org/10.15314/tsed.1813314
IZ https://izlik.org/JA84UU99NB
Yayımlandığı Sayı Yıl 2026 Cilt: 28 Sayı: 1

Kaynak Göster

APA Ekin, A. (2026). The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes. Turkish Journal of Sport and Exercise, 28(1), 211-219. https://doi.org/10.15314/tsed.1813314
AMA 1.Ekin A. The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes. Turkish Journal of Sport and Exercise. 2026;28(1):211-219. doi:10.15314/tsed.1813314
Chicago Ekin, Abdulkadir. 2026. “The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes”. Turkish Journal of Sport and Exercise 28 (1): 211-19. https://doi.org/10.15314/tsed.1813314.
EndNote Ekin A (01 Nisan 2026) The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes. Turkish Journal of Sport and Exercise 28 1 211–219.
IEEE [1]A. Ekin, “The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes”, Turkish Journal of Sport and Exercise, c. 28, sy 1, ss. 211–219, Nis. 2026, doi: 10.15314/tsed.1813314.
ISNAD Ekin, Abdulkadir. “The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes”. Turkish Journal of Sport and Exercise 28/1 (01 Nisan 2026): 211-219. https://doi.org/10.15314/tsed.1813314.
JAMA 1.Ekin A. The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes. Turkish Journal of Sport and Exercise. 2026;28:211–219.
MLA Ekin, Abdulkadir. “The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes”. Turkish Journal of Sport and Exercise, c. 28, sy 1, Nisan 2026, ss. 211-9, doi:10.15314/tsed.1813314.
Vancouver 1.Abdulkadir Ekin. The Role Of Crısıs Management In Sports Clubs And Organısatıons And Case Studıes. Turkish Journal of Sport and Exercise. 01 Nisan 2026;28(1):211-9. doi:10.15314/tsed.1813314
Türk Spor ve Egzersiz Dergisi (TJSE) Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı (CC BY NC) ile lisanslanmıştır.