BibTex RIS Kaynak Göster

Physical education and sports students’ education quality satisfaction level

Yıl 2016, Cilt: 18 Sayı: 1, 25 - 30, 11.04.2016
https://doi.org/10.15314/tjse.85105

Öz

The purpose of this descriptive study carried out through survey method was to determine the satisfaction levels of the students of Hasan Doğan School of Physical Education and Sports at Karabük University with regard to educational services provided by the department. The study focused on the factors like age, gender, department and grade level. The study group of the research, consisting of 361 students, was chosen randomly from the students who attended the department of Physical Education and Sport Teaching and Sports Management in the academic year of 2014-2015. The data of the study were collected through an adapted 5-point likert questionnaire. Cronbach’s alpha of the questionnaire was .94. Results indicated that student’s satisfaction level in physical condition of the department is high but the level of efficiency of course and lecturers is moderate.

Kaynakça

  • Aldemir C, Gülcan Y. Students Satisfaction in Higher Education: A Turkish Case. Higher Education Management and Policy, 2004; 16(2): 109-122.
  • Aldridge S, Rowely J. Measuring customer satisfaction in higher education. Quality Assurance in Education, 1998; 6(4): 197-204.
  • Bean JP, Bradley RK. Untangling the Satisfaction-Performance relation for College Students. Journal of Higher Education, 1986; 57(4):393-412
  • Benjamin M, Hollings A. Towards a Theory of Student Satisfaction: an Explanatory Study of the Quality of Student Life. Journal of College Student Development, 1995; 36(6): 574-586.
  • Campbell T A, Campbell DE. Faculty/student mentor program: effects on performance and retention, Research in Higher Education, 1997; 38(6): 727-742.
  • Cashin WE, Downey RG. Using global student rating items for summative evaluation. Journal of Educational Psychology, 1992; 84: 563-572.
  • Conant SJ, Brown JJ, Makura MP. Students are Important Consumers: Assessing Satisfaction in a Higher Education Context. Journal of Marketing Education, 1985; Summer: 13-20.
  • DeShields Jr., OW, Kara A, Kaynak E. Determinants of business student satisfaction and retention in higher education: applying Herzberg’s two factor theory. International Journal of Educational Management. 2005; 19(2): 28-139.
  • Druzdzel MJ, Glymour C. Application of the TETRAD II program to the study of student retention in US colleges. In Working notes of the AAAI-94 Workshop on Knowledge Discovery in Databases (KDD-94), 419-430, Seatle, WA, July 1994.
  • Fredericksen E, Pickett A, Shea P, Pelz W, Swan K. Student Satisfaction and Perceived Learning with Online Courses: Principles and Examples from the SUNY Learning Network. Journal of Asynchronous Learning Networks, 2000; 4 (2): 7-41.
  • Guolla M. Assessing the teaching quality to student satisfaction relationship: applied customer satisfaction research in the classroom. Journal of Marketing Theory & Practice, 1999; 7(3): 87-96.
  • Hair JF, Anderson RE, Tatham RL, Black, WC. Multivariate Data Analysis, 5th ed., Prentice-Hall, Englewood Cliffs, NJ, 1998.
  • Harvey L. Student Feedback: a Report to the Higher Education Funding Council for England, Centre for Research into Quality, University of Central England in Birmingham, Perry Barr, Birmingham, UK, 2001.
  • Hong KS. Relationship between Students’ and Institutional Variables with Satisfaction and Learning from a Web-based Course. The Internet and Higher Education, 2002; 5(3): 267-281.
  • Isani UAG, Virk ML. Higher education in Pakistan: a historical and futuristic perspective, Islamabad: National Book Foundation, 2005.
  • İçli G, Vural BB. Toplam Kalite Yönetimi ve Uygulamalari Çerçevesinde Kırklareli Üniversitesi Meslek Yüksekokullari Öğrenci Memnuniyeti Araştırması. Marmara Üniversitesi İ.İ.B.F. Dergisi, 2010; 28(1):335-349.
  • Kağıtçıbaşı Ç. Çocuğun Değeri: Türkiye’de Değerler ve Doğurganlık, Bogaziçi Üniversitesi, İstanbul, 1981.
  • Karasar N. Bilimsel Araştırma Yöntemi. Ankara: Nobel Yayın Dağıtım, 2003.
  • Lee G, Jolly N, Kench B, Gelonesi B. Factors Related to Student satisfaction with University 4th Pacific Rim, First Year in Higher Education Conference, 2000; 1-8.
  • Mai L. A Comparative Study between UK and US: The Student Satisfaction in Higher Education and its Influential Factors. Journal of Marketing Management, 2005; 21: 859-878.
  • Mayo DT, Helms MM, Codjoe HM. Reasons to remain in college: a comparison of high school and college students. The International Journal of Educational Management, 2004; 18(6): 360-367.
  • Marsh WH. A Multinational Perspective on students’ evaluation of teaching effectiveness: reply to Abrami and d’Apollina. Journal of Educational Psychology, 1991; 83: 416-421.
  • Napoli AR, Wortman, PM. Psychological factors related to retention and early departure of two-year community college students. Research in Higher Education, 1998; 39(4): 419-455.
  • Navarro MM, Iglesias PM, Torres RP. A New Management Element for Universities: Satisfaction with the offered courses. International Journal of Educational Management, 2005; 19(6): 505-526.
  • Palacio AB, Menesses GD, Perez Perez, PJ. The configuration of the university image and its relationship with the satisfaction of students. Journal of Educational Administration, 2002; 40(5): 486-505.
  • Pike GR. The Effects of Background, Coursework, and Involvement on Student Grades and Satisfaction. Research in Higher Education, 1991; 32(1): 15-30.
  • Terenzini PT, Pascarella ET. Toward the validation of Tinto’s model of college student attrition: A review of recent studies. Research in Higher Education (Historical Archive). 1980; 12(3):271-282.
  • Yetim U. The Impact of Individualism, Self-esteem and Feeling of Mastery on Life Satisfaction among the Turkish University Students and Academicians. Social Indicator Research, 2003; 61(3): 297-317.
  • Yu Y, Dean A. The contribution of emotional satisfaction to consumer loyalty. International Journal of Service Industry Management, 2001; 12(3): 234-250.
Yıl 2016, Cilt: 18 Sayı: 1, 25 - 30, 11.04.2016
https://doi.org/10.15314/tjse.85105

Öz

Kaynakça

  • Aldemir C, Gülcan Y. Students Satisfaction in Higher Education: A Turkish Case. Higher Education Management and Policy, 2004; 16(2): 109-122.
  • Aldridge S, Rowely J. Measuring customer satisfaction in higher education. Quality Assurance in Education, 1998; 6(4): 197-204.
  • Bean JP, Bradley RK. Untangling the Satisfaction-Performance relation for College Students. Journal of Higher Education, 1986; 57(4):393-412
  • Benjamin M, Hollings A. Towards a Theory of Student Satisfaction: an Explanatory Study of the Quality of Student Life. Journal of College Student Development, 1995; 36(6): 574-586.
  • Campbell T A, Campbell DE. Faculty/student mentor program: effects on performance and retention, Research in Higher Education, 1997; 38(6): 727-742.
  • Cashin WE, Downey RG. Using global student rating items for summative evaluation. Journal of Educational Psychology, 1992; 84: 563-572.
  • Conant SJ, Brown JJ, Makura MP. Students are Important Consumers: Assessing Satisfaction in a Higher Education Context. Journal of Marketing Education, 1985; Summer: 13-20.
  • DeShields Jr., OW, Kara A, Kaynak E. Determinants of business student satisfaction and retention in higher education: applying Herzberg’s two factor theory. International Journal of Educational Management. 2005; 19(2): 28-139.
  • Druzdzel MJ, Glymour C. Application of the TETRAD II program to the study of student retention in US colleges. In Working notes of the AAAI-94 Workshop on Knowledge Discovery in Databases (KDD-94), 419-430, Seatle, WA, July 1994.
  • Fredericksen E, Pickett A, Shea P, Pelz W, Swan K. Student Satisfaction and Perceived Learning with Online Courses: Principles and Examples from the SUNY Learning Network. Journal of Asynchronous Learning Networks, 2000; 4 (2): 7-41.
  • Guolla M. Assessing the teaching quality to student satisfaction relationship: applied customer satisfaction research in the classroom. Journal of Marketing Theory & Practice, 1999; 7(3): 87-96.
  • Hair JF, Anderson RE, Tatham RL, Black, WC. Multivariate Data Analysis, 5th ed., Prentice-Hall, Englewood Cliffs, NJ, 1998.
  • Harvey L. Student Feedback: a Report to the Higher Education Funding Council for England, Centre for Research into Quality, University of Central England in Birmingham, Perry Barr, Birmingham, UK, 2001.
  • Hong KS. Relationship between Students’ and Institutional Variables with Satisfaction and Learning from a Web-based Course. The Internet and Higher Education, 2002; 5(3): 267-281.
  • Isani UAG, Virk ML. Higher education in Pakistan: a historical and futuristic perspective, Islamabad: National Book Foundation, 2005.
  • İçli G, Vural BB. Toplam Kalite Yönetimi ve Uygulamalari Çerçevesinde Kırklareli Üniversitesi Meslek Yüksekokullari Öğrenci Memnuniyeti Araştırması. Marmara Üniversitesi İ.İ.B.F. Dergisi, 2010; 28(1):335-349.
  • Kağıtçıbaşı Ç. Çocuğun Değeri: Türkiye’de Değerler ve Doğurganlık, Bogaziçi Üniversitesi, İstanbul, 1981.
  • Karasar N. Bilimsel Araştırma Yöntemi. Ankara: Nobel Yayın Dağıtım, 2003.
  • Lee G, Jolly N, Kench B, Gelonesi B. Factors Related to Student satisfaction with University 4th Pacific Rim, First Year in Higher Education Conference, 2000; 1-8.
  • Mai L. A Comparative Study between UK and US: The Student Satisfaction in Higher Education and its Influential Factors. Journal of Marketing Management, 2005; 21: 859-878.
  • Mayo DT, Helms MM, Codjoe HM. Reasons to remain in college: a comparison of high school and college students. The International Journal of Educational Management, 2004; 18(6): 360-367.
  • Marsh WH. A Multinational Perspective on students’ evaluation of teaching effectiveness: reply to Abrami and d’Apollina. Journal of Educational Psychology, 1991; 83: 416-421.
  • Napoli AR, Wortman, PM. Psychological factors related to retention and early departure of two-year community college students. Research in Higher Education, 1998; 39(4): 419-455.
  • Navarro MM, Iglesias PM, Torres RP. A New Management Element for Universities: Satisfaction with the offered courses. International Journal of Educational Management, 2005; 19(6): 505-526.
  • Palacio AB, Menesses GD, Perez Perez, PJ. The configuration of the university image and its relationship with the satisfaction of students. Journal of Educational Administration, 2002; 40(5): 486-505.
  • Pike GR. The Effects of Background, Coursework, and Involvement on Student Grades and Satisfaction. Research in Higher Education, 1991; 32(1): 15-30.
  • Terenzini PT, Pascarella ET. Toward the validation of Tinto’s model of college student attrition: A review of recent studies. Research in Higher Education (Historical Archive). 1980; 12(3):271-282.
  • Yetim U. The Impact of Individualism, Self-esteem and Feeling of Mastery on Life Satisfaction among the Turkish University Students and Academicians. Social Indicator Research, 2003; 61(3): 297-317.
  • Yu Y, Dean A. The contribution of emotional satisfaction to consumer loyalty. International Journal of Service Industry Management, 2001; 12(3): 234-250.
Toplam 29 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Makeleler
Yazarlar

Bahadir Kayısoglu

Yilmaz Yuksel

Yayımlanma Tarihi 11 Nisan 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 18 Sayı: 1

Kaynak Göster

APA Kayısoglu, B., & Yuksel, Y. (2016). Physical education and sports students’ education quality satisfaction level. Turkish Journal of Sport and Exercise, 18(1), 25-30. https://doi.org/10.15314/tjse.85105
AMA Kayısoglu B, Yuksel Y. Physical education and sports students’ education quality satisfaction level. Turk J Sport Exe. Mayıs 2016;18(1):25-30. doi:10.15314/tjse.85105
Chicago Kayısoglu, Bahadir, ve Yilmaz Yuksel. “Physical Education and Sports students’ Education Quality Satisfaction Level”. Turkish Journal of Sport and Exercise 18, sy. 1 (Mayıs 2016): 25-30. https://doi.org/10.15314/tjse.85105.
EndNote Kayısoglu B, Yuksel Y (01 Mayıs 2016) Physical education and sports students’ education quality satisfaction level. Turkish Journal of Sport and Exercise 18 1 25–30.
IEEE B. Kayısoglu ve Y. Yuksel, “Physical education and sports students’ education quality satisfaction level”, Turk J Sport Exe, c. 18, sy. 1, ss. 25–30, 2016, doi: 10.15314/tjse.85105.
ISNAD Kayısoglu, Bahadir - Yuksel, Yilmaz. “Physical Education and Sports students’ Education Quality Satisfaction Level”. Turkish Journal of Sport and Exercise 18/1 (Mayıs 2016), 25-30. https://doi.org/10.15314/tjse.85105.
JAMA Kayısoglu B, Yuksel Y. Physical education and sports students’ education quality satisfaction level. Turk J Sport Exe. 2016;18:25–30.
MLA Kayısoglu, Bahadir ve Yilmaz Yuksel. “Physical Education and Sports students’ Education Quality Satisfaction Level”. Turkish Journal of Sport and Exercise, c. 18, sy. 1, 2016, ss. 25-30, doi:10.15314/tjse.85105.
Vancouver Kayısoglu B, Yuksel Y. Physical education and sports students’ education quality satisfaction level. Turk J Sport Exe. 2016;18(1):25-30.

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Azade SARI
https://doi.org/10.33689/spormetre.579293
Türk Spor ve Egzersiz Dergisi (TJSE) Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı (CC BY NC) ile lisanslanmıştır.