İçsel Pazarlama ve Örgütsel Vatandaşlık Davranışı Arasındaki İlişki: Spor Örgütlerinde Bir Uygulama
Öz
Anahtar Kelimeler
Kaynakça
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- Ahmed, P. K., Rafiq, M., & Saad, N. M. (2003). Internal marketing and the mediating role of organisational competencies. European Journal of Marketing, 37(9), 1221-1241.
- Ay, F. A. (2018). The effects of internal marketing activıties on organizational citizenshıp behavior. Journal of International Health Sciences and Management, 4(7), 31-49. https://dergipark.org.tr/tr/pub/jihsam/issue/40106/469419
- Bachrach, D. G., Powell, B. C., Bendoly, E., & Richey, R. G. (2006). Organizational citizenship behavior and performance evaluations: Exploring the impact of task interdependence. Journal of Applied Psychology, 91(1), 193– 201. https://doi.org/10.1037/0021-9010.91.1.193
- Barnes, B. R., Fox, M. T., & Morris, D. S. (2004). Exploring the linkage between internal marketing, relationship marketing and service quality: A case study of a consulting organization. Total Quality Management and Business Excellence, 15(5/6), 593-601. https://doi.org/10.1080/14783360410001680080
- Berry, L. L. (1981). The employee as customer. Journal of Retail Banking, 3, 33-40. Berry, L. L. & Parasuraman, A. (1992). Services marketing starts from within. Marketing Management, Winter, 25-34.
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Ayrıntılar
Birincil Dil
Türkçe
Konular
Spor Faaliyetleri Yönetimi
Bölüm
İnceleme Makalesi
Yazarlar
Süleymen Murat Yıldız
*
Bu kişi benim
Türkiye
Yayımlanma Tarihi
30 Nisan 2024
Gönderilme Tarihi
15 Ocak 2024
Kabul Tarihi
28 Mart 2024
Yayımlandığı Sayı
Yıl 2024 Cilt: 5 Sayı: 1