KARAR ALMA SÜRECİNDE DUYGULARIN ROLÜ VE ETKİLERİ

Yıl 2020, , 52 - 65, 22.12.2020

Senem Altan

https://doi.org/10.29131/uiibd.839414

Cited By: 3

Öz

Karar alma, yönetim ve organizasyon teorilerinde yönetsel faaliyetlerin en önemlileri arasında yer almaktadır. Örgütlerin etkililik ve verimliliğinin arttırılması açısından karar alma yöneticilerin en önemli, en zor ve en riskli işidir. Karar alma süreçlerinin sağlıklı işlemesinde etkili olan pek çok faktör bulunabilir. Rekabetin ve değişimlerin hızlı yaşandığı günümüz ortamındaki örgütlerin sürdürebilirliği, onların hızlı ve doğru karar alma becerilerine bağlı olduğu yadsınmamalıdır. Kötü alınmış kararların bazen örgütler açısından telafi edilemez sonuçları olabilir. Ancak kimi durumlarda telafi edilemeyen sonuçların kökeninde karar alma sürecindeki operasyonel etkilerden ziyade karar verici olan bireyin duyguları, algıları ve tutumları daha büyük önem arz etmektedir. Zira, hatalı alınan kararın kökeninde duyguların etkileri gözlenmektedir. Bu çalışmada, duyguların karar alma süreçlerindeki etkileri literatür taraması yapılarak incelenmesini amaçlamaktadır.

Anahtar Kelimeler

karar alma, duygular, bilişsel önyargı, çalışma hayatında duygular

Kaynakça

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