Araştırma Makalesi
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Hizmet ve İmalat Sektörlerinde Ergonomik İyileştirmeler

Yıl 2024, Cilt: 1 Sayı: 2, 21 - 36, 20.12.2024

Öz

İşletmelerde verimliliği artırmaya yönelik pek çok çaba, her dönemde küresel ölçekte yapılmıştır. Bu noktada, ergonomi kavramı ön plana çıkmaktadır. Ergonomi, verimlilik ve üretkenliği en üst düzeye çıkarırken rahatsızlıkları en aza indiren bir tür işyeri tasarımıdır. Bu, mobilyaların kullanıcının ihtiyaçlarına göre değiştirilmesi ve doğru duruşun teşvik edilmesi anlamına gelir. Bugünün teknolojik olarak gelişmiş işyerlerinde, masa, sandalye, ekran, klavye ve aydınlatma gibi ergonomik düzenlemeler gereklidir. İyi tasarlanmış ergonomik iş araçları, düzenli hareket ve duruşu teşvik ederek sağlıklı bir çalışma ortamı sağlar. İmalat ve hizmet sektörlerinde artan iş gücü talebi nedeniyle, ergonomik çalışmalar büyük önem taşımaktadır. Ergonomik çalışmalar sırasında, insanların sektörde çalışırken (taşıma, çekme, kaldırma ve itme) hareketleri ve kullandıkları ekipmanların yerleri, insan vücudunun verimli ve sağlıklı bir şekilde çalışabilmesi için uygun olup olmadığı açısından incelenir. Bu incelemeler, çeşitli araçlar ve ekipmanlar ile yapılır. (El, sırt ve bacak dinamometreleri, kas güç ölçüm cihazları, gürültü ve ses ölçerler, sıcaklık ve nem ölçüm cihazları, eğilme açısı ölçüm seti, ışık şiddeti ölçer vb.) Testler ve ölçümler, faaliyetlerin insan vücudu için güvenli olup olmadığını belirler. Bu tür zorluklara çözüm önerileri araştırılmaktadır. Çözüm önerileri planlandıktan sonra uygulama aşamasına geçilir. Bu makale, seçilen imalat ve hizmet işletmelerinde yapılan çalışmaları incelemektedir. Araştırma bulguları ergonomik standartlara göre incelenmekte ve analiz edilmekte, görev verimliliği ölçülmektedir. Sonuç olarak, ergonomik çalışmalar, imalat ve hizmet sektörlerinde işlerin verimlilik, sağlık ve uygun bireyi göreve yönlendirme açısından insan anatomisine uygun olması için çok önemlidir.

Kaynakça

  • Al-Romeedy, B.S., Abd elhady, M.H., El-Sherbeeny, A.M., Sheikhelsouk, S., Alsetoohy, O., Liu, S., Khairy, H.A. (2023) How Is Job Performance Affected by Ergonomics in the Tourism and Hospitality Industry? Mediating Roles of Work Engagement and Talent Retention. Sustainability, 15, 14947. https://doi.org/10.3390/su152014947
  • Bernard, B. P., Sauter, S. L., Fine, L. J., Petersen, M. R., & Hales, T. R. (2009). Job task and ergonomic risk factors for work-related musculoskeletal disorders among newspaper employees. Scandinavian Journal of Work, Environment & Health, 302-310.
  • Choobineh, A., Lahmi, M., Shahnavaz, H., Khani, J., & Jazani, R. K. (2006). Musculoskeletal symptoms as related to ergonomic factors in Iranian hand-woven carpet industry and general guidelines for workstation design. International Journal of Occupational Safety and Ergonomics, 12(1), 29-40.
  • Deros, B., Yusoff, A., Ismail, S. and Daruis, D. (2016). Optimizing Workstation Design for Standing Work System in an Electronics Assembly Work. Iranian Journal of Public Health. 45. 17-24.
  • Dul, J., Neumann, W. P., & Tomic, W. (2012). Ergonomics contributions to company strategies. Applied Ergonomics, 43(3), 376-382.
  • Edem, M.J., Akpan, E.U. and Pepple, N.M. (2017). Impact of Workplace Environment on Health Workers. Occupational Medicine & Health Affairs. 05. 10.4172/2329-6879.1000301.)
  • EN380 Naval Materials Science and Engineering Course Notes, U.S. Naval Academy. URL:https://www.usna.edu/NAOE/_files/documents/Courses/EN380/Course_Notes/Ch12_Fatigue.pdf
  • Garner, H., Malouf, D. and Haque, A. (2023). Ergonomics in Work System Design Enhancing Worker Productivity and Safety. International Journal of Science and Research Archive. 6.
  • Gilson, N. D., Burton, N. W., van Uffelen, J. G. Z., & Brown, W. J. (2011). Occupational sitting time: employees’ perceptions of health risks and intervention strategies. Health Promotion Journal of Australia, 22(1), 38–43. doi:10.1071/he11038
  • Hignett, S. (2003). Work-related back pain in nurses. Journal of Advanced Nursing, 41(6), 545-555.
  • Hendrick, H. W., & Kleiner, B. M. (2001). Macroergonomics: An introduction to work system design. Human Factors and Ergonomics in Manufacturing & Service Industries, 11(2), 111-126.
  • Indeed Editorial Team. (2024). How To Calculate Work Efficiency in 6 Steps (With Examples). Access date:15.12.2024. URL: https://www.indeed.com/career-advice/career-development/how-to-calculate-work-efficiency
  • International Labour Office, in collaboration with the International Ergonomics Association. Ergonomic checkpoints : Practical and easy-to-implement solutions for improving safety, health and working conditions. Second edition. International Labour Office, Geneva, 2010.
  • Jilcha, K. (2024). Ergonomics Effect On Employee’s Productivity and Performance Of Manufacturing Industries. Insight into Industrial Ergonomics.168-178.
  • Kant, I. J., Bültmann, U., Schröer, K. A., Beurskens, A. J., Van Amelsvoort, L. G., & Swaen, G. M. (2015). An epidemiological approach to study fatigue in the working population: The Maastricht Cohort Study. Occupational and Environmental Medicine, 62(12), e2-e2.
  • Koirala R. & Nepal A. (2022). A Literature Review on Ergonomics, Ergonomics Practices, and Employee Performance. Quest Journal of Management and Social Sciences, 4(2), 273-288.
  • Li, Z.H. and Olynick, J. (2020). Organizational Culture and Its Relationship with Employee Stress, Enjoyment of Work and Productivity. International Journal of Psychological Studies, Vol. 12, No. 2; ISSN 1918-7211 E-ISSN 1918-722X.
  • Marková, P. and Škurková, K. (2023). The Impact of Ergonomics on Quality of Life in the Workplace. System Safety: Human - Technical Facility - Environment. 5. 121-129. 10.2478/czoto-2023-0014
  • Martin, J. L., Norris, B. J., Murphy, E., & Crowe, J. A. (2008). Medical device development: The challenge for ergonomics. Applied Ergonomics, 39(3), 271–283. doi:10.1016/j.apergo.2007.10.00
  • Mumtaz, H., Riaz, M.H., Wajid, H., Saqib, M., Zeeshan, M.H., Khan, S.E., Chauhan, Y.R., Sohail, H. and Vohra, L.I. (2023). Current challenges and potential solutions to the use of digital health technologies in evidence generation: a narrative review. Front. Digit. Health 5:1203945. doi: 10.3389/fdgth.2023.1203945
  • Nguwi, M. (2024). Case Study: How we Determined Optimal Staffing Levels. Access date: 15.12.2024 URL: https://www.aihr.com/blog/case-study-determined-optimal-staffing-levels/
  • Perera, N., Perera, M. and Yasas, P.P. (2024). Enhancing Ergonomics in University Environments: Identifying, Addressing, and Mitigating Hazards for Optimal Health and Productivity. Journal of Research Technology Engineering. 5 (2), 60-81.
  • Rivilis, I., Van Eerd, D., Cullen, K., Cole, D. C., Irvin, E., Tyson, J., ... & Mahood, Q. (2008). Effectiveness of participatory ergonomic interventions on health outcomes: A systematic review. Applied Ergonomics, 39(3), 342-358.
  • Rodríguez, Y., Pérez, E. and Robertson, M. (2022). Ergonomic Maturity Model: A tool for integrating ergonomics/human factors into organizations. Work. 73. 1-14. 10.3233/WOR-211142.
  • Shikdar, A., & Das, B. (2003). A strategy for improving worker satisfaction and job attitudes in a repetitive industrial task: application of production standards and performance feedback. Ergonomics, 46(5), 466–481. doi:10.1080/0014013021000057006
  • Sinno, N. And Ammoun, M. (2019). The Impact of Ergonomics on Employees’ Productivity in the Architectural Workplaces. International Journal of Engineering and Advanced Technology. 8. 1122-1132. 10.35940/ijeat.E1157.0585C19.
  • Smith, M. J., Conway, F. T., & Karsh, B. (2016). Occupational stress in human computer interaction. In Handbook of human factors and ergonomics methods (pp. 623-639). CRC Press.
  • Standley, R. A., & Vega, R. B. (2019). Furthering Precision Medicine Genomics with Healthy Living Medicine. Progress in Cardiovascular Diseases. doi:10.1016/j.pcad. 2018.12.009
  • Stefana, E., Marciano, F., Rossi, D., Cocca, P., & Tomasoni, G. (2021). Wearable Devices for Ergonomics: A Systematic Literature Review. Sensors, 21(3), 777. doi:10.3390/ s21030777
  • Wachter, J.K. and Yorio, P.L. (2014). The Mediating Role of Workers’ Climate and Behavioral Perceptions on Safety Management System Performance, Open Journal of Safety Science and Technology Vol.4 No.2, 84-97 Doi: 10.4236/ojsst.2014.420104
  • Wang, L., Gao, R., Váncza, J., Krüger, J., Wang, X. V., Makris, S., & Chryssolouris, G. (2019). Symbiotic human-robot collaborative assembly. CIRP Annals. doi:10.1016/j.cirp.2019.05.002

Ergonomic Improvements In Service And Manufacturing Sectors

Yıl 2024, Cilt: 1 Sayı: 2, 21 - 36, 20.12.2024

Öz

Numerous efforts to increase productivity in businesses have been made in every period on a global scale. At this point, the concept of ergonomics comes to the forefront. Ergonomics is a sort of workplace design that maximizes efficiency and productivity while minimizing discomfort. It comprises changing furniture to match the needs of the user and promoting proper posture. Ergonomics in tables, chairs, screens, keyboards, and lighting are necessary in today's technologically advanced workplaces. Well-designed ergonomic work tools foster a healthy work environment by encouraging regular movement and posture. Because of the rising labor demand in the manufacturing and service industries, ergonomic studies are essential. During ergonomic studies, people's movements while working in the sector (carrying, tugging, lifting, and pushing) and the location of the equipment they use are examined to determine whether they are appropriate for the efficient and healthy operation of the human body. These examinations are conducted with a range of tools and equipment. (Hand, back, and leg dynamometers, muscle strength measuring devices, noise and sound meters, temperature and humidity measuring devices, bending angle measuring set, light intensity meter, etc.) The tests and measurements determine whether the activities are safe for the human body. Solutions to such challenges are being investigated. The implementation phase occurs once the solution recommendations have been planned. This article examines the work done in the selected manufacturing and service businesses. The research findings are examined and analyzed in accordance with ergonomic standards, and task efficiency is measured. As a result, ergonomic studies are essential for work in the manufacturing and service sectors to be suitable for human anatomy in terms of efficiency, health, and physically leading the appropriate individual to the task at hand.

Kaynakça

  • Al-Romeedy, B.S., Abd elhady, M.H., El-Sherbeeny, A.M., Sheikhelsouk, S., Alsetoohy, O., Liu, S., Khairy, H.A. (2023) How Is Job Performance Affected by Ergonomics in the Tourism and Hospitality Industry? Mediating Roles of Work Engagement and Talent Retention. Sustainability, 15, 14947. https://doi.org/10.3390/su152014947
  • Bernard, B. P., Sauter, S. L., Fine, L. J., Petersen, M. R., & Hales, T. R. (2009). Job task and ergonomic risk factors for work-related musculoskeletal disorders among newspaper employees. Scandinavian Journal of Work, Environment & Health, 302-310.
  • Choobineh, A., Lahmi, M., Shahnavaz, H., Khani, J., & Jazani, R. K. (2006). Musculoskeletal symptoms as related to ergonomic factors in Iranian hand-woven carpet industry and general guidelines for workstation design. International Journal of Occupational Safety and Ergonomics, 12(1), 29-40.
  • Deros, B., Yusoff, A., Ismail, S. and Daruis, D. (2016). Optimizing Workstation Design for Standing Work System in an Electronics Assembly Work. Iranian Journal of Public Health. 45. 17-24.
  • Dul, J., Neumann, W. P., & Tomic, W. (2012). Ergonomics contributions to company strategies. Applied Ergonomics, 43(3), 376-382.
  • Edem, M.J., Akpan, E.U. and Pepple, N.M. (2017). Impact of Workplace Environment on Health Workers. Occupational Medicine & Health Affairs. 05. 10.4172/2329-6879.1000301.)
  • EN380 Naval Materials Science and Engineering Course Notes, U.S. Naval Academy. URL:https://www.usna.edu/NAOE/_files/documents/Courses/EN380/Course_Notes/Ch12_Fatigue.pdf
  • Garner, H., Malouf, D. and Haque, A. (2023). Ergonomics in Work System Design Enhancing Worker Productivity and Safety. International Journal of Science and Research Archive. 6.
  • Gilson, N. D., Burton, N. W., van Uffelen, J. G. Z., & Brown, W. J. (2011). Occupational sitting time: employees’ perceptions of health risks and intervention strategies. Health Promotion Journal of Australia, 22(1), 38–43. doi:10.1071/he11038
  • Hignett, S. (2003). Work-related back pain in nurses. Journal of Advanced Nursing, 41(6), 545-555.
  • Hendrick, H. W., & Kleiner, B. M. (2001). Macroergonomics: An introduction to work system design. Human Factors and Ergonomics in Manufacturing & Service Industries, 11(2), 111-126.
  • Indeed Editorial Team. (2024). How To Calculate Work Efficiency in 6 Steps (With Examples). Access date:15.12.2024. URL: https://www.indeed.com/career-advice/career-development/how-to-calculate-work-efficiency
  • International Labour Office, in collaboration with the International Ergonomics Association. Ergonomic checkpoints : Practical and easy-to-implement solutions for improving safety, health and working conditions. Second edition. International Labour Office, Geneva, 2010.
  • Jilcha, K. (2024). Ergonomics Effect On Employee’s Productivity and Performance Of Manufacturing Industries. Insight into Industrial Ergonomics.168-178.
  • Kant, I. J., Bültmann, U., Schröer, K. A., Beurskens, A. J., Van Amelsvoort, L. G., & Swaen, G. M. (2015). An epidemiological approach to study fatigue in the working population: The Maastricht Cohort Study. Occupational and Environmental Medicine, 62(12), e2-e2.
  • Koirala R. & Nepal A. (2022). A Literature Review on Ergonomics, Ergonomics Practices, and Employee Performance. Quest Journal of Management and Social Sciences, 4(2), 273-288.
  • Li, Z.H. and Olynick, J. (2020). Organizational Culture and Its Relationship with Employee Stress, Enjoyment of Work and Productivity. International Journal of Psychological Studies, Vol. 12, No. 2; ISSN 1918-7211 E-ISSN 1918-722X.
  • Marková, P. and Škurková, K. (2023). The Impact of Ergonomics on Quality of Life in the Workplace. System Safety: Human - Technical Facility - Environment. 5. 121-129. 10.2478/czoto-2023-0014
  • Martin, J. L., Norris, B. J., Murphy, E., & Crowe, J. A. (2008). Medical device development: The challenge for ergonomics. Applied Ergonomics, 39(3), 271–283. doi:10.1016/j.apergo.2007.10.00
  • Mumtaz, H., Riaz, M.H., Wajid, H., Saqib, M., Zeeshan, M.H., Khan, S.E., Chauhan, Y.R., Sohail, H. and Vohra, L.I. (2023). Current challenges and potential solutions to the use of digital health technologies in evidence generation: a narrative review. Front. Digit. Health 5:1203945. doi: 10.3389/fdgth.2023.1203945
  • Nguwi, M. (2024). Case Study: How we Determined Optimal Staffing Levels. Access date: 15.12.2024 URL: https://www.aihr.com/blog/case-study-determined-optimal-staffing-levels/
  • Perera, N., Perera, M. and Yasas, P.P. (2024). Enhancing Ergonomics in University Environments: Identifying, Addressing, and Mitigating Hazards for Optimal Health and Productivity. Journal of Research Technology Engineering. 5 (2), 60-81.
  • Rivilis, I., Van Eerd, D., Cullen, K., Cole, D. C., Irvin, E., Tyson, J., ... & Mahood, Q. (2008). Effectiveness of participatory ergonomic interventions on health outcomes: A systematic review. Applied Ergonomics, 39(3), 342-358.
  • Rodríguez, Y., Pérez, E. and Robertson, M. (2022). Ergonomic Maturity Model: A tool for integrating ergonomics/human factors into organizations. Work. 73. 1-14. 10.3233/WOR-211142.
  • Shikdar, A., & Das, B. (2003). A strategy for improving worker satisfaction and job attitudes in a repetitive industrial task: application of production standards and performance feedback. Ergonomics, 46(5), 466–481. doi:10.1080/0014013021000057006
  • Sinno, N. And Ammoun, M. (2019). The Impact of Ergonomics on Employees’ Productivity in the Architectural Workplaces. International Journal of Engineering and Advanced Technology. 8. 1122-1132. 10.35940/ijeat.E1157.0585C19.
  • Smith, M. J., Conway, F. T., & Karsh, B. (2016). Occupational stress in human computer interaction. In Handbook of human factors and ergonomics methods (pp. 623-639). CRC Press.
  • Standley, R. A., & Vega, R. B. (2019). Furthering Precision Medicine Genomics with Healthy Living Medicine. Progress in Cardiovascular Diseases. doi:10.1016/j.pcad. 2018.12.009
  • Stefana, E., Marciano, F., Rossi, D., Cocca, P., & Tomasoni, G. (2021). Wearable Devices for Ergonomics: A Systematic Literature Review. Sensors, 21(3), 777. doi:10.3390/ s21030777
  • Wachter, J.K. and Yorio, P.L. (2014). The Mediating Role of Workers’ Climate and Behavioral Perceptions on Safety Management System Performance, Open Journal of Safety Science and Technology Vol.4 No.2, 84-97 Doi: 10.4236/ojsst.2014.420104
  • Wang, L., Gao, R., Váncza, J., Krüger, J., Wang, X. V., Makris, S., & Chryssolouris, G. (2019). Symbiotic human-robot collaborative assembly. CIRP Annals. doi:10.1016/j.cirp.2019.05.002
Toplam 31 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Ergonomi ve İnsan Faktörleri Yönetimi, Üretim ve Hizmet Sistemleri
Bölüm Araştırma Makalesi
Yazarlar

Nesime Selin Ünlü 0009-0005-1374-904X

Hafize Rümeysa Çavdar 0009-0001-5720-3744

Ayhan Aydoğdu 0000-0001-9812-4287

Ali Kılıç 0000-0003-2777-0876

Yayımlanma Tarihi 20 Aralık 2024
Gönderilme Tarihi 7 Aralık 2024
Kabul Tarihi 18 Aralık 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 1 Sayı: 2

Kaynak Göster

APA Ünlü, N. S., Çavdar, H. R., Aydoğdu, A., Kılıç, A. (2024). Ergonomic Improvements In Service And Manufacturing Sectors. Uygulamalı Mühendislik Ve Tarım Dergisi, 1(2), 21-36.