BibTex RIS Kaynak Göster

Enhancement of Micro Small Businesses in The Gambia through Digitalization Investigating youth Entrepreneurs Perception, Use and Inhibitor of E-commerce Technology

Yıl 2021, Cilt: 2 Sayı: 3, 25 - 42, 24.09.2021

Öz

SMEs and e-commerce have been widely researched on due to their contribution in many aspects of development; however research in Africa is limited thus this paper aims to explore the factors that influence youth entrepreneurs in The Gambia to adopt this technology and how they perceive prospective benefits when it is adopted. Another aim is to assess their level of ecommerce adoption and to find out the factors that hinder the adoption process. A research model was developed based on Technology Acceptance Model TAM , Theory of Planned Behavior TPB and Diffusion of Innovation Theory DIT . The study objectives were achieved through a cross-sectional survey design and primary data was collected through self-administered online questionnaire from 153 youth entrepreneurs and IBM SPSS 22 was used to analyze the data. The results that out of the 7 proposed independent variables, perceive benefits and perceive barriers have a positive correlation to adoption, perceive behavioral control was also found to positively influence ecommerce adoption while attitude, perceive usefulness, relative advantage and compatibility were not found to be significant. Finally the adoption level of ecommerce by the youth entrepreneurs was found to be moderate.

Kaynakça

  • Abell, W. L., & Lim, L. 1996 . Business use of the Internet in New Zealand: An exploratory study.
  • Aboelmaged, M., & Gebba, T. R. 2013 . Mobile banking adoption: an examination of technology acceptance model and theory of planned behavior. International Journal of Business Research and Development, 2 1 .
  • Aedo,I., Díaz, P., Carroll, J.M. , Convertino, G. & Rosson , M. B. 2010 . End-user oriented strategies to facilitate multi-organizational adoption of emergency management information systems . Information Processing and Management 46 2010 11–21, P19-20.
  • Ajzen, I. 1991 . The theory of planned behavior. Organizational behavior and human decision processes, 50 2 , 179-211.
  • Al Mansoori, K. A. 2017 . Use of a modified UTAUT model to investigate Emirati Citizens’ adoption of eGovernment in Abu Dhabi.
  • B2C E-commerce Market Size, Share & Trends Analysis Report By Type B2C Retailers, Classifieds , By Application Clothing & footware, Media& entertainment , By Region , And Segment Forecasts, 2021 – 2028. Grand View Research. Retrieved April 08,2021 , from https://www.grandviewresearch.com/industryanalysis/b2c-e-commerce-market
  • Barnes, D., Clear, F., Dyerson, R., Harindranath, G., Harris, L., & Rae, A. 2012 . Web 2.0 and micro‐ businesses: an exploratory investigation. Journal of small business and Enterprise development.
  • Bojei, J., & Abu, M. L. 2016 . Intention to use Social Media Tools Among Business-To-Consumer B2C Practitioners in Klang Valley, Malaysia: Insight from TPB. Malaysian Institute of Management, 51 2 , 57-70.
  • Carter, L., & Belanger, F. 2004 . The influence of perceived characteristics of innovating on e-government adoption. Electronic Journal of E-government, 2 1 , 11-20.
  • Castillo D. 2019 . E-commerce 1.0, 2.0, and 3.0: The stages of digital maturity. https://www.sanacommerce.com/blog/e-commerce-1-0-2-0-and-3-0-stages-of-digital-maturity-2018/
  • Cloete, E., Courtney, S., & Fintz, J. 2002 . Small Businesses’ Acceptance and Adoption of e‐Commerce in the Western‐Cape Province of South‐Africa. The Electronic Journal of Information Systems in Developing Countries, 10 1 , 1-13.
  • Consoli, D. 2012 . Literature analysis on determinant factors and the impact of ICT in SMEs. Procedia-social and behavioral sciences, 62, 93-97.
  • Davis, F. D. 1989 . Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
  • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. 1989 . User acceptance of computer technology: A comparison of two theoretical models. Management science, 35 8 , 982-1003.
  • developing country: The Indonesian case. Journal of Enterprising Communities: Faloye, D. O. 2014 . The adoption of e-commerce in small businesses: An empirical evidence from retail sector in Nigeria. Journal of Business and Retail Management Research, 8 2 .
  • Eriksson, K., Kerem, K., & Nilsson, D. 2008 . The adoption of commercial innovations in the former Central and Eastern European markets. International Journal of Bank Marketing.
  • Fishbein, M., & Ajzen, I. 1975 . Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: AddisonWesley
  • Gambia Burea of Statistics 2016 Report. Retrieved 06 June 2021 , from https://www.gbosdata.org/topics/population-and-demography
  • Grandón, E. E., & Ramírez-Correa, P. 2018 . Managers/owners’ innovativeness and electronic commerce acceptance in Chilean SMEs: a multi-group analysis based on a structural equation model. Journal of theoretical and applied electronic commerce research, 13 3 , 1-16.
  • Grandón, E. E., Nasco, S. A., & Mykytyn Jr, P. P. 2011 . Comparing theories to explain e-commerce adoption. Journal of Business Research, 64 3 , 292-298.
  • Hinchcliffe, D. 2010 , “Why All the Fuss About Web 2.0?”, Infonomics, Jan/Feb, Vol. 24 No.1, pp.26-31
  • Jahanmir, S. F., & Lages, L. F. 2016 . The late-adopter scale: A measure of late adopters of technological innovations. Journal of Business Research, 69 5 , 1701-1706
  • Kapurubandara, M., & Lawson, R. 2006 . Barriers to Adopting ICT and e-commerce with SMEs in developing countries: an Exploratory study in Sri Lanka. University of Western Sydney, Australia, 82 1 , 2005-2016.
  • Karime, A. W. 2013 . Factors influencing adoption of e-commerce among youth entrepreneurs in Nakuru town, Kenya Doctoral dissertation, University of Nairobi .
  • Kaur, B. & Kumar, R. M. 2019 . Impact of Digitalization on Economy in India: a Review. International Journal of Engineering, Applied and Management Sciences Paradigms IJEAM . p219.
  • Limthongchai, P., & Speece, M. 2003, January . The effect of perceived characteristics of innovation on ecommerce adoption by SMEs in Thailand. In Proceedings of the Seventh International Conference on Global Business and Economic Development, Bangkok, Thailand.
  • Okundaye, K. E. 2016 . Adoption of information and communication technology in nigerian small-to mediumsize enterprises.
  • Olatokun, W., & Kebonye, M. 2010 . e-Commerce technology adoption by SMEs in Botswana. International Journal of Emerging Technologies & Society, 8 1 .
  • Purwandari, B., Otmen, B., & Kumaralalita, L. 2019, July . Adoption factors of e-marketplace and instagram for micro, small, and medium enterprises MSMEs in Indonesia.
  • Rahayu, R., & Day, J. 2017 . E-commerce adoption by SMEs in developing countries: evidence from Indonesia. Eurasian Business Review, 7 1 , 25-41.
  • Rogers, E. M. 2010 . Diffusion of innovations. Simon and Schuster. Retrieved from http://www.lamolina.edu.pe/postgrado/pmdas/cursos/innovacion/lecturas/Obligatoria/17%20- %20Rogers%201995%20cap%206.pdf
  • Sekaran, U. 2003 . Research methods for business: A skill-building approach 4th ed. . United States of America: John Wiley & Sons, Inc
  • Setiowati, R., Daryanto, H. K., & Arifin, B. 2015 . The effects of ICT adoption on marketing capabilities and business performance of Indonesian SMEs in the fashion industry. Journal of Business and Retail Management Research, 10 1 .
  • Slavinski, T and Todorović, M 2019 . The impact of digitalisation on the organisational capability changes – Evidence from Serbia. Advances in Economics, Business and Management Research, volume 108,p244-245.
  • Tambunan, T. T. H. 2011 . Development of small and medium enterprises in a 109 People and Places in the Global Economy, 5, 68-82. doi:10.1108/17506201111119626
  • Tan, J., Tyler, K., & Manica, A. 2007 . Business-to-business adoption of eCommerce in China. Information & management, 44 3 , 332-351.
  • The Youth Empowerment Project Gambia report 2021 . Retrieved 06 June 2021 , from https://www.yep.gm/about
  • Trade in the digital economy 2020,Ecommerce the digitaleconomy & trade. TRALAC. Retrieved 12 April,2021, from https://www.un.org/ldcportal/wp-content/uploads/2020/02/TRALAC-guide-on-Trade-in-the-DigitalEconomy.pdf Turban, E., Outland, J., King, D., Lee, J. K., Liang, T. P., & Turban, D. C. 2017 . Electronic commerce 2018: a managerial and social networks perspective. Springer
  • UNIDO,OECD. 2004 . Effective policies for small businesses: A guide for the policy review process and strategic plans for micro, small and medium enterprise development.
  • Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. 2003 . User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
Yıl 2021, Cilt: 2 Sayı: 3, 25 - 42, 24.09.2021

Öz

KOBİ'ler ve e-ticaret, kalkınmanın birçok yönüne katkılarından dolayı kapsamlı bir şekilde araştırılmıştır; ancak, Afrika'daki araştırmalar sınırlıdır, bu nedenle bu makalenin amacı, Gambiya'daki genç girişimcileri bu teknolojiyi benimsemeye teşvik eden faktörleri ve benimsendiğinde olası faydaları nasıl algıladıklarını araştırmaktır. Diğer bir amaç ise e-ticaretin benimsenme düzeylerini değerlendirmek ve bu süreci engelleyen faktörleri bulmaktır. Teknoloji Kabul Modeli TAM , Planlı Davranış Teorisi TPB ve Yenilik Yayılım Teorisi DIT temel alınarak bir araştırma modeli geliştirilmiştir. Çalışma hedeflerine kesitsel bir anket tasarımı ile ulaşıldı ve 153 genç girişimciden kendi kendine uygulanan bir çevrimiçi anket aracılığıyla birincil veriler toplandı ve verileri analiz etmek için IBM SPSS 22 kullanıldı. Sonuçlar, önerilen 7 bağımsız değişkenden algılanan faydaların ve engellerin benimseme ile pozitif olarak ilişkili olduğunu, algılanan davranışsal kontrolün de e-ticaretin benimsenmesini olumlu etkilediğini, ancak tutum, algılanan fayda, göreceli avantaj ve uygunluğun olmadığını göstermektedir. Son olarak, genç girişimcilerin e-ticareti benimseme düzeyi orta düzeyde bulunmuştur

Kaynakça

  • Abell, W. L., & Lim, L. 1996 . Business use of the Internet in New Zealand: An exploratory study.
  • Aboelmaged, M., & Gebba, T. R. 2013 . Mobile banking adoption: an examination of technology acceptance model and theory of planned behavior. International Journal of Business Research and Development, 2 1 .
  • Aedo,I., Díaz, P., Carroll, J.M. , Convertino, G. & Rosson , M. B. 2010 . End-user oriented strategies to facilitate multi-organizational adoption of emergency management information systems . Information Processing and Management 46 2010 11–21, P19-20.
  • Ajzen, I. 1991 . The theory of planned behavior. Organizational behavior and human decision processes, 50 2 , 179-211.
  • Al Mansoori, K. A. 2017 . Use of a modified UTAUT model to investigate Emirati Citizens’ adoption of eGovernment in Abu Dhabi.
  • B2C E-commerce Market Size, Share & Trends Analysis Report By Type B2C Retailers, Classifieds , By Application Clothing & footware, Media& entertainment , By Region , And Segment Forecasts, 2021 – 2028. Grand View Research. Retrieved April 08,2021 , from https://www.grandviewresearch.com/industryanalysis/b2c-e-commerce-market
  • Barnes, D., Clear, F., Dyerson, R., Harindranath, G., Harris, L., & Rae, A. 2012 . Web 2.0 and micro‐ businesses: an exploratory investigation. Journal of small business and Enterprise development.
  • Bojei, J., & Abu, M. L. 2016 . Intention to use Social Media Tools Among Business-To-Consumer B2C Practitioners in Klang Valley, Malaysia: Insight from TPB. Malaysian Institute of Management, 51 2 , 57-70.
  • Carter, L., & Belanger, F. 2004 . The influence of perceived characteristics of innovating on e-government adoption. Electronic Journal of E-government, 2 1 , 11-20.
  • Castillo D. 2019 . E-commerce 1.0, 2.0, and 3.0: The stages of digital maturity. https://www.sanacommerce.com/blog/e-commerce-1-0-2-0-and-3-0-stages-of-digital-maturity-2018/
  • Cloete, E., Courtney, S., & Fintz, J. 2002 . Small Businesses’ Acceptance and Adoption of e‐Commerce in the Western‐Cape Province of South‐Africa. The Electronic Journal of Information Systems in Developing Countries, 10 1 , 1-13.
  • Consoli, D. 2012 . Literature analysis on determinant factors and the impact of ICT in SMEs. Procedia-social and behavioral sciences, 62, 93-97.
  • Davis, F. D. 1989 . Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS quarterly, 319-340.
  • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. 1989 . User acceptance of computer technology: A comparison of two theoretical models. Management science, 35 8 , 982-1003.
  • developing country: The Indonesian case. Journal of Enterprising Communities: Faloye, D. O. 2014 . The adoption of e-commerce in small businesses: An empirical evidence from retail sector in Nigeria. Journal of Business and Retail Management Research, 8 2 .
  • Eriksson, K., Kerem, K., & Nilsson, D. 2008 . The adoption of commercial innovations in the former Central and Eastern European markets. International Journal of Bank Marketing.
  • Fishbein, M., & Ajzen, I. 1975 . Belief, attitude, intention, and behavior: An introduction to theory and research. Reading, MA: AddisonWesley
  • Gambia Burea of Statistics 2016 Report. Retrieved 06 June 2021 , from https://www.gbosdata.org/topics/population-and-demography
  • Grandón, E. E., & Ramírez-Correa, P. 2018 . Managers/owners’ innovativeness and electronic commerce acceptance in Chilean SMEs: a multi-group analysis based on a structural equation model. Journal of theoretical and applied electronic commerce research, 13 3 , 1-16.
  • Grandón, E. E., Nasco, S. A., & Mykytyn Jr, P. P. 2011 . Comparing theories to explain e-commerce adoption. Journal of Business Research, 64 3 , 292-298.
  • Hinchcliffe, D. 2010 , “Why All the Fuss About Web 2.0?”, Infonomics, Jan/Feb, Vol. 24 No.1, pp.26-31
  • Jahanmir, S. F., & Lages, L. F. 2016 . The late-adopter scale: A measure of late adopters of technological innovations. Journal of Business Research, 69 5 , 1701-1706
  • Kapurubandara, M., & Lawson, R. 2006 . Barriers to Adopting ICT and e-commerce with SMEs in developing countries: an Exploratory study in Sri Lanka. University of Western Sydney, Australia, 82 1 , 2005-2016.
  • Karime, A. W. 2013 . Factors influencing adoption of e-commerce among youth entrepreneurs in Nakuru town, Kenya Doctoral dissertation, University of Nairobi .
  • Kaur, B. & Kumar, R. M. 2019 . Impact of Digitalization on Economy in India: a Review. International Journal of Engineering, Applied and Management Sciences Paradigms IJEAM . p219.
  • Limthongchai, P., & Speece, M. 2003, January . The effect of perceived characteristics of innovation on ecommerce adoption by SMEs in Thailand. In Proceedings of the Seventh International Conference on Global Business and Economic Development, Bangkok, Thailand.
  • Okundaye, K. E. 2016 . Adoption of information and communication technology in nigerian small-to mediumsize enterprises.
  • Olatokun, W., & Kebonye, M. 2010 . e-Commerce technology adoption by SMEs in Botswana. International Journal of Emerging Technologies & Society, 8 1 .
  • Purwandari, B., Otmen, B., & Kumaralalita, L. 2019, July . Adoption factors of e-marketplace and instagram for micro, small, and medium enterprises MSMEs in Indonesia.
  • Rahayu, R., & Day, J. 2017 . E-commerce adoption by SMEs in developing countries: evidence from Indonesia. Eurasian Business Review, 7 1 , 25-41.
  • Rogers, E. M. 2010 . Diffusion of innovations. Simon and Schuster. Retrieved from http://www.lamolina.edu.pe/postgrado/pmdas/cursos/innovacion/lecturas/Obligatoria/17%20- %20Rogers%201995%20cap%206.pdf
  • Sekaran, U. 2003 . Research methods for business: A skill-building approach 4th ed. . United States of America: John Wiley & Sons, Inc
  • Setiowati, R., Daryanto, H. K., & Arifin, B. 2015 . The effects of ICT adoption on marketing capabilities and business performance of Indonesian SMEs in the fashion industry. Journal of Business and Retail Management Research, 10 1 .
  • Slavinski, T and Todorović, M 2019 . The impact of digitalisation on the organisational capability changes – Evidence from Serbia. Advances in Economics, Business and Management Research, volume 108,p244-245.
  • Tambunan, T. T. H. 2011 . Development of small and medium enterprises in a 109 People and Places in the Global Economy, 5, 68-82. doi:10.1108/17506201111119626
  • Tan, J., Tyler, K., & Manica, A. 2007 . Business-to-business adoption of eCommerce in China. Information & management, 44 3 , 332-351.
  • The Youth Empowerment Project Gambia report 2021 . Retrieved 06 June 2021 , from https://www.yep.gm/about
  • Trade in the digital economy 2020,Ecommerce the digitaleconomy & trade. TRALAC. Retrieved 12 April,2021, from https://www.un.org/ldcportal/wp-content/uploads/2020/02/TRALAC-guide-on-Trade-in-the-DigitalEconomy.pdf Turban, E., Outland, J., King, D., Lee, J. K., Liang, T. P., & Turban, D. C. 2017 . Electronic commerce 2018: a managerial and social networks perspective. Springer
  • UNIDO,OECD. 2004 . Effective policies for small businesses: A guide for the policy review process and strategic plans for micro, small and medium enterprise development.
  • Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. 2003 . User acceptance of information technology: Toward a unified view. MIS quarterly, 425-478.
Toplam 40 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Bölüm Araştırma Makalesi
Yazarlar

Ya Neneh Awe Bu kişi benim

Adnan Veysel Ertemel Bu kişi benim

Yayımlanma Tarihi 24 Eylül 2021
Yayımlandığı Sayı Yıl 2021 Cilt: 2 Sayı: 3

Kaynak Göster

APA Awe, Y. N., & Ertemel, A. V. (2021). Enhancement of Micro Small Businesses in The Gambia through Digitalization Investigating youth Entrepreneurs Perception, Use and Inhibitor of E-commerce Technology. Working Paper Series, 2(3), 25-42. https://doi.org/10.5281/zenodo.5519304.