Year 2019, Volume , Issue 15, Pages 210 - 215 2019-03-31

The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital

Menekşe Kılıçarslan [1] , Rana Özyurt Kaptanoğlu [2]

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People live together with communication fact in their daily lives. With communication, individuals fulfil their needs in the society. Communication, which has become a popular concept in recent years, is one of the most important issue in the healthcare field. Communication between patients and healthcare personnel is at the forefront in both private sector and public healthcare organizations. While patients are expressing their needs by using tools of communication, healthcare personnel answer their needs with the tools of communication.

With this study, it is aimed to determine the level of communication between patients and healthcare personnel in a public psychiatry hospital; evaluate the problems, which are faced during the communication, in terms of patients, and measure the satisfaction levels of patients.

Study is important in terms of the assessment of the effects of communication between patient and health care personnel on the satisfaction of patient.

The sampling of this study is consisted of 200 patients in the psychiatry hospital. Academic literature review was made in the study. Questionnaire technique was used for the data collection. After filling in questionnaires with patients face to face, they were computerised by coding and analysed with SPSS 15.0.

With analyses, demographic information of patients, characteristics of healthcare personnel and communication between physician and patient were evaluated. 

– Communication1, Health Care Personnel3
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Primary Language en
Subjects Engineering
Journal Section Makaleler
Authors

Orcid: 0000-0002-0580-8645
Author: Menekşe Kılıçarslan
Institution: ISTANBUL AYDIN UNIVERSITY
Country: Turkey


Orcid: 0000-0002-6888-1735
Author: Rana Özyurt Kaptanoğlu
Country: Turkey


Bibtex @research article { ejosat504747, journal = {Avrupa Bilim ve Teknoloji Dergisi}, issn = {}, eissn = {2148-2683}, address = {Osman SAĞDIÇ}, year = {2019}, volume = {}, pages = {210 - 215}, doi = {10.31590/ejosat.504747}, title = {The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital}, key = {cite}, author = {Kılıçarslan, Menekşe and Özyurt Kaptanoğlu, Rana} }
APA Kılıçarslan, M , Özyurt Kaptanoğlu, R . (2019). The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital. Avrupa Bilim ve Teknoloji Dergisi, (15), 210-215. DOI: 10.31590/ejosat.504747
MLA Kılıçarslan, M , Özyurt Kaptanoğlu, R . "The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital". Avrupa Bilim ve Teknoloji Dergisi (2019): 210-215 <http://dergipark.org.tr/ejosat/issue/43603/504747>
Chicago Kılıçarslan, M , Özyurt Kaptanoğlu, R . "The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital". Avrupa Bilim ve Teknoloji Dergisi (2019): 210-215
RIS TY - JOUR T1 - The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital AU - Menekşe Kılıçarslan , Rana Özyurt Kaptanoğlu Y1 - 2019 PY - 2019 N1 - doi: 10.31590/ejosat.504747 DO - 10.31590/ejosat.504747 T2 - Avrupa Bilim ve Teknoloji Dergisi JF - Journal JO - JOR SP - 210 EP - 215 VL - IS - 15 SN - -2148-2683 M3 - doi: 10.31590/ejosat.504747 UR - https://doi.org/10.31590/ejosat.504747 Y2 - 2019 ER -
EndNote %0 European Journal of Science and Technology The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital %A Menekşe Kılıçarslan , Rana Özyurt Kaptanoğlu %T The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital %D 2019 %J Avrupa Bilim ve Teknoloji Dergisi %P -2148-2683 %V %N 15 %R doi: 10.31590/ejosat.504747 %U 10.31590/ejosat.504747
ISNAD Kılıçarslan, Menekşe , Özyurt Kaptanoğlu, Rana . "The Communciation between Patients and Healthcare Personnel in Psychiatry Hospital". Avrupa Bilim ve Teknoloji Dergisi / 15 (March 2019): 210-215. https://doi.org/10.31590/ejosat.504747