THE EFFECT OF WORKPLACE FRIENDSHIP ON ORGANIZATIONAL TRUST AND JOB SATISFACTION. ARE THERE ANY DIFFERENCES BETWEEN FOR-PROFIT AND NON-PROFIT ORGANIZATIONS? A CASE STUDY

Year 2023, Volume: 6 Issue: 1, 1 - 16, 30.11.2023

Can Biçer

Abstract

This study examines the effect of workplace friendship on organizational trust and job satisfaction. The main purpose of this study is to explore whether there any differences of the effect of workplace friendship on organizational trust and job satisfaction in for-profit and non-profit organizations. Previous studies have maintained that workplace friendship has effects on both employees’ work behaviors and organizational outcomes. So, in this study, the relationships between workplace friendship and employee work behaviors have been examined within the concept of whether there are any different outcomes between profit and non-profit organizations. The data have been collected via face-to-face survey method and conducted to 279 employees working at for-profit, an iron and steel works and 81 employees working a non-profit organization, Kızılay, in Karabük, Turkey. The study results have revealed that the workplace friendship has various effects on organizational trust and job satisfaction and based on the findings of the data, this study provided that workplace friendship has significant correlations and relationship with organizational trust and job satisfaction ranging from low to high levels in both for-profit and non-profit organizations.

Keywords

Workplace Friendship, Organizational Trust, Job Satisfaction

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