Research Article
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Year 2021, , 5 - 9, 22.01.2021
https://doi.org/10.38053/acmj.865043

Abstract

References

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  • Yılmaz M, Yılmaz YZ. Baş-boyun kanserlerinin etiyolojisi ve epidemiyolojisi [article in Turkish] Kanser Gündemi Derg 2013; 1: 9-14.
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  • Tengilimoğlu D. Hastane seçimine etkili olan faktörler: Bir alan uygulaması. [Article in Turkish] Gazi Universitesi Iktisadi ve Idari Bilimler Fakultesi Derg 2001; 3: 1.
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  • Parasuraman A, Zeithaml VA, Berry LL. A conceptual model of service quality and its implications for future research. J Marketing 1985; 49: 41-50.
  • Bolton RN, Drew JH. A multistage model of customers’ assessments of service quality and value. J Consumer Res 1991; 17: 375-84.
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  • Schöpf AC, Vach W, Jakob M, Saxer F. Routine patient surveys: Patients’ preferences and information gained by healthcare providers. PloS one 2019; 14: 8.
  • Önsüz M, Topuzoğlu A, Cöbek U, Ertürk S, Yılmaz F, Birol S. İstanbul’da Bir Tıp Fakültesi Hastanesinde Yatan Hastaların Memnuniyet Düzeyi. [Article in Turkish] Marmara Med J 2008; 21: 33-49.
  • Yıldırım YS, Aksoy F, Veyseller B, Altın S. Hastaların hastane tercihini etkileyen faktörler. [Article in Turkish] Haseki Tıp Bült 2009; 47: 11-6.

The medical center preference of patients with head and neck cancer and factors that affect this preference

Year 2021, , 5 - 9, 22.01.2021
https://doi.org/10.38053/acmj.865043

Abstract

Aim: Nowadays, cancer is one of the most important health problems due to its high mortality and morbidity as well as its cost, duration, and side effects. In some countries, the treatment and management of cancer-diagnosed patients are performed in a center. The aim of this study is to determine the centers preferred for treatment of patients with head and neck cancer and to investigate the factors responsible for that preference. Method: The database was scanned, and the patients diagnosed with head and neck cancer were determined. A telephone questionnaire was performed with each participant. Results: There was a statistically significant difference between the center of diagnosis and the center of treatment (p <0.001). A statistically significant difference was found between the center of treatment and treatment methods (p <0.001). Conclusions: Factors influencing patients' hospital choice and their experience in the service utilization process include the environment where the service is provided, availability of modern machinery and equipment, and other physical conditions. Administering treatment within the city of residence will benefit patients in terms of psychological secondary gains.

References

  • Parkin DM, Bray, F, Ferlay, J, Pisani P. Global cancer statistics, 2002. CA: Cancer J Clinicians 2005; 55: 74-108.
  • İzmirli M, Altın S, Dernek BO, Ünsal M. SSK Okmeydanı Eğitim ve Araştırma Hastanesi Onkoloji Merkezi’nin 1999-2004 yılları kanser istatistikleri. [Article in Turkish] Türk Onkoloji Derg 2007; 22: 172-82.
  • Yılmaz M, Yılmaz YZ. Baş-boyun kanserlerinin etiyolojisi ve epidemiyolojisi [article in Turkish] Kanser Gündemi Derg 2013; 1: 9-14.
  • Jemal A, Siegel R, Xu J, Ward E. Cancer statistics, 2010. CA: Cancer J Clinicians 2010; 60: 277-300.
  • Tarver T. Cancer Facts&Figures 2012. American Cancer Society (ACS). J Consumer Health On the Internet 2012; 16: 366–7.
  • T.C. Sağlık Bakanlığı Kanserle Savaş Daire Başkanlığı Türkiye’de Kanser Kontrolü. [Article in Turkish] Ankara: 2009; 257-8.
  • Tengilimoğlu D. Hastane seçimine etkili olan faktörler: Bir alan uygulaması. [Article in Turkish] Gazi Universitesi Iktisadi ve Idari Bilimler Fakultesi Derg 2001; 3: 1.
  • Boscarino J, Stelber SR. Hospital shopping and consumer choice. J Health Care Marketing 1982; 2: 2.
  • Özkoç H. Hastaların Sağlık Kurumu Tercihlerini Etkileyen Faktörlerin Belirlenmesi: Uygunluk Analizi Ve Nested Logit Model. [Article in Turkish] Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Derg 2013; 15: 267-80.
  • Bitner MJ, Booms BH, Tetreault MS. The service encounter: diagnosing favorable and unfavorable incidents. J Marketing 1990; 54: 71-84.
  • Parasuraman A, Zeithaml VA, Berry LL. A conceptual model of service quality and its implications for future research. J Marketing 1985; 49: 41-50.
  • Bolton RN, Drew JH. A multistage model of customers’ assessments of service quality and value. J Consumer Res 1991; 17: 375-84.
  • Zerenler M, Ögüt A. Sağlık sektöründe algılanan hizmet kalitesive hastane tercih nedenleri araştırması: Konya örneği. [Article in Turkish] Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Derg 2007; 18: 501-19.
  • Schöpf AC, Vach W, Jakob M, Saxer F. Routine patient surveys: Patients’ preferences and information gained by healthcare providers. PloS one 2019; 14: 8.
  • Önsüz M, Topuzoğlu A, Cöbek U, Ertürk S, Yılmaz F, Birol S. İstanbul’da Bir Tıp Fakültesi Hastanesinde Yatan Hastaların Memnuniyet Düzeyi. [Article in Turkish] Marmara Med J 2008; 21: 33-49.
  • Yıldırım YS, Aksoy F, Veyseller B, Altın S. Hastaların hastane tercihini etkileyen faktörler. [Article in Turkish] Haseki Tıp Bült 2009; 47: 11-6.
There are 16 citations in total.

Details

Primary Language English
Subjects Health Care Administration
Journal Section Research Articles
Authors

Tuğçe Şimşek 0000-0002-1425-8833

Yusuf Özgür Biçer This is me 0000-0002-4646-7250

Serap Köybaşı This is me 0000-0001-6006-0492

Publication Date January 22, 2021
Published in Issue Year 2021

Cite

AMA Şimşek T, Biçer YÖ, Köybaşı S. The medical center preference of patients with head and neck cancer and factors that affect this preference. Anatolian Curr Med J / ACMJ / acmj. January 2021;3(1):5-9. doi:10.38053/acmj.865043

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