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The Role of Information for Consumers in The Digital Era (Indonesia Case)

Year 2021, , 49 - 59, 31.12.2021
https://doi.org/10.22466/acusbd.1017850

Abstract

The development of technology during industrial revolution 4.0 is an inevitability. Therefore, this conceptual paper aims to analyze the influence of consumer information and knowledge in the digital era. The research method used is qualitative descriptive, namely conducting a literature review sourced from scientific articles and books related to the research object of this conceptual paper. Based on the research results on this conceptual paper, in today's digital era, consumer behavior has undergone significant changes where digital platforms have become a source of information for the public in making decisions. In addition, the information available on electronic social media can be received differently depending on the knowledge of the consumer.

Supporting Institution

Univeristas Mercu Buana

Thanks

Thanks to Universitas Mercu Buana Research Center for Supporting the research activities

References

  • Amalia, N. (2013). Pemeringkatan obligasi PT Pefindo: Berdasarkan informasi keuangan. Accounting Analysis Journal, 2(2), 140–147.
  • Anggadini, S. D. (2014). Mekanisme Pengawasan Dewan Pengawas Syariah dan Bank Indonesia terhadap Bank Syariah. Majalah Ilmiah Unikom, 12(1), 77–84.
  • Bairizki, A., Irwansyah, R., Arifudin, O., Asir, M., Ganika, W. G., Karyanto, B. & Marietza, F. (2021). Manajemen Perubahan. Widina Bhakti Persada Bandung. Bettman, J. R. (1979). Memory Factors in Consumer Choice: A Review. Journal of Marketing, 43(2), 37–53.
  • Boyd, R. & Holton, R. J. (2018). Technology, innovation, employment and power: Does robotics and artificial intelligence really mean social transformation? Journal of Sociology, 54(3), 331–345. https://doi.org/10.1177/1440783317726591
  • Brucks, M. (1985). The Effects of Product Class Knowledge on Information Search Behavior. Journal of Consumer Research, 12(1), 1–16. https://doi.org/10.1086/209031
  • Chaffey, D. & Smith, P. (2013). Emarketing Excellece: Planning and optimizing your digital marketing. The New England journal of medicine (4th ed.). Routledge. https://doi.org/10.1056/NEJM196104062641401
  • Choi, J. J., Laibson, D. & Metrick, A. (2002). How does the internet affect trading? Evidence from investor behavior in 401(k) plans. Journal of Financial Economics, 64(3), 397–421. https://doi.org/10.1016/S0304-405X(02)00130-7
  • Emzir. (2016). Analisis Data. PT Raja Grafindo Persada.
  • Futri, P. S. & Juliarsa, G. (2014). Pengaruh Independensi, Profesionalisme, Tingkat Pendidikan, Etika Profesi, Pengalaman, dan Kepuasan Kerja Auditor pada Kualitas Audit Kantor Akuntan Publik di Bali. E-Jurnal Akuntansi Universitas Udayana, 7(2), 444–461. https://doi.org/10.1111/j.1365-2761.1986.tb01041.x
  • Grunert, K. G. & Valli, C. (2001). Designer-made meat and dairy products: Consumer-led product development. In Livestock Production Science (Vol. 72, pp. 83–98). Elsevier. https://doi.org/10.1016/S0301-6226(01)00269-X
  • Gumilar, G. & Zulfan, I. (2017). Penggunaan Media Massa Dan Internet Sebagai Sarana Penyampaian Informasi Dan Promosi Oleh Pengelola Industri Kecil Dan Menengah Di Bandung. Jurnal Kajian Komunikasi, 2(1), 85–92. https://doi.org/10.24198/jkk.vol2n1.9
  • Hansen, J. M., Saridakis, G. & Benson, V. (2018). Risk, trust, and the interaction of perceived ease of use and behavioral control in predicting consumers’ use of social media for transactions. Computers in Human Behavior, 80, 197–206. https://doi.org/10.1016/j.chb.2017.11.010
  • Hidayah, N., Badawi, A., Nugroho, L. & Prihanto, H. (2020). Human Capital and The Use Of Information Technology To Enhance Sustainable Competitive Advantages (Case study on Sharia Banking). Archives of Business Review, 8(6), 239–249. https://doi.org/10.14738/abr.86.8536
  • Howard, J. A. & Sheth, J. N. (1969). The Theory of Buyer Behavior. John Wiley and Sons.
  • Indah, I. N. & Yulianto, L. (2011). Pembuatan Website Sebagai Sarana Promosi Produk Kelompok Pidra Desa Gawang Kecamatan Kebonagung Kabupaten Pacitan. Journal Speed, 3(4), 30–33. https://doi.org/10.3112/SPEED.V3I4.1155
  • Jansson, J., Marell, A. & Nordlund, A. (2011). Exploring consumer adoption of a high involvement eco-innovation using value-belief-norm theory. Journal of Consumer Behaviour, 10(1), 51–60. https://doi.org/10.1002/cb.346
  • Kasyfi, H. (2018). APJII: Penetrasi Pengguna Internet Indonesia Capai 143 Juta Orang | Dailysocial. Retrieved January 25, 2020, from https://dailysocial.id/post/apjii-survei-internet-indonesia-2017
  • Kim, D. J., Ferrin, D. L. & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44(2), 544–564. https://doi.org/10.1016/j.dss.2007.07.001
  • Kollat, D. T., Blackwell, R. D. & Engel, J. F. (1972). The current status of consumer behavior research: Developments during the 1968-1972 period. ACR Special Volumes.
  • Kotler, P. (1994). Reconceptualizing marketing: An interview with Philip Kotler. European Management Journal, 12(4), 353–361. https://doi.org/10.1016/0263-2373(94)90021-3
  • Kotler, P. & Pfoertsch, W. (2007). Being known or being one of many: The need for brand management for business-to-business (B2B) companies. Journal of Business & Industrial Marketing, 22(6), 357–362. https://doi.org/10.1108/08858620710780118
  • Lestari, D. P. (2015). Analisis Strategi Internet Marketing Butik Online Di Surabaya Melalui Instagram. Jurnal Commonline Departemen Komunikasi, 4(2), 412–424.
  • Luo, M. M., Chea, S. & Chen, J. S. (2011). Web-based information service adoption: A comparison of the motivational model and the uses and gratifications theory. Decision Support Systems, 51(1), 21–30. https://doi.org/10.1016/j.dss.2010.11.015
  • Maimunah, Sunarya, L. & Nina Larasati. (2012). Media Company Profile Sebagai Sarana. CCIT Journal, 5(40), 281–301.
  • Mak, V. & Braspenning, J. (2012, September 30). Errare humanum est: Financial Literacy in European Consumer Credit Law. Journal of Consumer Policy. Springer. https://doi.org/10.1007/s10603-012-9198-5
  • McLaughlin, B. Rossman, T., & McLeod, B. (1983). Second Language Learning: an Information-Processing Perspective. Language Learning, 33(2), 135–158. https://doi.org/10.1111/j.1467-1770.1983.tb00532.x
  • Mokyr, J., Vickers, C. & Ziebarth, N. L. (2015). The history of technological anxiety and the future of economic growth: Is this time different? Journal of Economic Perspectives, 29(3), 31–50. https://doi.org/10.1257/jep.29.3.31
  • Morrar, R., Arman, H. & Mousa, S. (2017). The Fourth Industrial Revolution (Industry 4.0): A Social Innovation Perspective. Technology Innovation Management Review, 7(11), 12–20. https://doi.org/10.22215/TIMREVIEW/1396
  • Mumtaha, H. A. & Khoiri, H. A. (2019). Analisis Dampak Perkembangan Revolusi Industri 4.0 dan Society 5.0 Pada Perilaku Masyarakat Ekonomi (E-Commerce). JURNAL PILAR TEKNOLOGI : Jurnal Ilmiah Ilmu Ilmu Teknik, 4(2), 55–60. https://doi.org/10.33319/piltek.v4i2.39
  • Mura, M., Lettieri, E., Radaelli, G. & Spiller, N. (2013). Promoting professionals’ innovative behaviour through knowledge sharing: The moderating role of social capital. Journal of Knowledge Management, 17(4), 527–544. https://doi.org/10.1108/JKM-03-2013-0105
  • Nicosia, F. M. (1966). Consumer Decision Processes; Marketing and Advertising Implications. Englewood Cliffs, NJ: Prentice-Hall.
  • Nisak, A., Saryadi. & Suryoko, S. (2013). Pengaruh Kelompok Acuan dan Pengetahuan tentang Perbankan Syariah terhadap Minat Menabung di Perbankan Syariah Semarang. Jurnal Ilmu Administrasi Bisnis`, 1(1), 44–50.
  • Nugroho, L., Utami, W., Sanusi, Z. M., & Setiyawati, H. (2018). Corporate Culture and Financial Risk Management in Islamic Social Enterprises (Indonesia Evidence). International Journal of Commerce and Finance (Vol. 4).
  • Özüdoğru, A. G., Ergün, E., Ammari, D. & Görener, A. (2018). How industry 4.0 changes business: A commercial perspective. International Journal of Commerce and Finance, 4(May 2019), 84–95.
  • Peter, J.P, Olson, J. . & Grunert, K. . (1999). Consumer Behaviour and Marketing Strategy (Vol. 3). McGraw-Hill.
  • Pramono, Y. (2019). APJII: Jumlah Pengguna Internet di Indonesia Tembus 171 Juta Jiwa. Retrieved March 17, 2020, from https://tekno.kompas.com/read/2019/05/16/03260037/apjii-jumlah-pengguna-internet-di-indonesia-tembus-171-juta-jiwa
  • Purnamasari, D. (2013). Pengaruh Etika Auditor, Pengalaman, Pengetahuan Dan Perilaku Disfungsional Terhadap Kualitas Audit. Jurnal NeO-Bis, 7(2), 1–17.
  • Radecki, C. M. & Jaccard, J. (1995). Perceptions of knowledge, actual knowledge, and information search behavior. Journal of Experimental Social Psychology, 31(2), 107–138. https://doi.org/10.1006/jesp.1995.1006
  • Rowley, J. E. (2002). Reflections on customer knowledge management in e-business. Qualitative Market Research: An International Journal, 5(4), 268–280. https://doi.org/10.1108/13522750210443227
  • Sexton, R. S., Johnson, R. A. & Hignite, M. A. (2002). Predicting Internet/e-commerce use. Internet Research, 12(5), 402–410. https://doi.org/10.1108/10662240210447155
  • Sheth, J. N., Newman, B. I. & Gross, B. L. (1991). Why We Buy What We Buy: A Theory of Consumption Values. Journal of Business Research, 22(2), 159–170.
  • Ślusarczyk, B. (2018). Industry 4.0 – Are we ready? Polish Journal of Management Studies, 17(1), 232–248. https://doi.org/10.17512/pjms.2018.17.1.19
  • Teo, T. S. H. & Yeong, Y. D. (2003). Assessing the consumer decision process in the digital marketplace. Omega, 31(5), 349–363. https://doi.org/10.1016/S0305-0483(03)00055-0
  • Vaidya, S., Ambad, P. & Bhosle, S. (2018). Industry 4.0 – A Glimpse. In 2nd International Conference on Materials Manufacturing and Design Engineering 2nd International Conference on Materials Manufacturing and Design Engineering (Vol. 20, pp. 233–238). Elsevier B.V. https://doi.org/10.1016/j.promfg.2018.02.034
  • Wilde, S. (2011). Customer Knowledge Management: improving customer relationship through knowledge application. Springer Science & Business Media.
  • Witkowski, K. (2017). Internet of Things, Big Data, Industry 4.0 - Innovative Solutions in Logistics and Supply Chains Management. In 7th International Conference on Engineering, Project, and Production Management Internet (Vol. 182, pp. 763–769). The Author(s). https://doi.org/10.1016/j.proeng.2017.03.197
  • Yazdi, M. (2012). E-Learning sebagai Media Pembelajaran Interaktif Berbasis Teknologi Informasi. Jurnal Ilmiah Foristek, 2(1), 143–152.
  • Yulianti, R. (2016). Pengaruh Minat Masyarakat Aceh terhadap Keputusan Memilih Produk Perbankan Syariah di Kota Banda Aceh. Jurnal Dinamika Akuntansi Dan Bisnis, 2(1), 14–28. https://doi.org/10.24815/jdab.v2i1.3599

Dijital Çağda Tüketiciler İçin Bilginin Rolü (Endonezya Örneği)

Year 2021, , 49 - 59, 31.12.2021
https://doi.org/10.22466/acusbd.1017850

Abstract

Endüstri 4.0 devrimi ile birlikte teknolojinin gelişmesi kaçınılmaz olmuştur. Dolayısıyla makale, dijital çağda tüketici bilgisinin etkisini analiz etmeyi amaçlamıştır. Kullanılan araştırma yöntemi nitel tanımlayıcıdır. Bu sebeple, araştırma konusu ile ilgili olarak bilimsel makalelerden ve kitaplardan bir literatür taraması yapılmıştır. Araştırma sonuçlarına dayanarak, günümüz dijital çağında, dijital platformların karar vermede toplum için bir bilgi kaynağı haline geldiği ve tüketici davranışlarının önemli değişikliklere uğradığı söylenebilir. Ayrıca sosyal medyada platformlarında yer alan bilgiler, tüketici bilgisine bağlı olarak farklı şekilde algılanabilmektedir.

References

  • Amalia, N. (2013). Pemeringkatan obligasi PT Pefindo: Berdasarkan informasi keuangan. Accounting Analysis Journal, 2(2), 140–147.
  • Anggadini, S. D. (2014). Mekanisme Pengawasan Dewan Pengawas Syariah dan Bank Indonesia terhadap Bank Syariah. Majalah Ilmiah Unikom, 12(1), 77–84.
  • Bairizki, A., Irwansyah, R., Arifudin, O., Asir, M., Ganika, W. G., Karyanto, B. & Marietza, F. (2021). Manajemen Perubahan. Widina Bhakti Persada Bandung. Bettman, J. R. (1979). Memory Factors in Consumer Choice: A Review. Journal of Marketing, 43(2), 37–53.
  • Boyd, R. & Holton, R. J. (2018). Technology, innovation, employment and power: Does robotics and artificial intelligence really mean social transformation? Journal of Sociology, 54(3), 331–345. https://doi.org/10.1177/1440783317726591
  • Brucks, M. (1985). The Effects of Product Class Knowledge on Information Search Behavior. Journal of Consumer Research, 12(1), 1–16. https://doi.org/10.1086/209031
  • Chaffey, D. & Smith, P. (2013). Emarketing Excellece: Planning and optimizing your digital marketing. The New England journal of medicine (4th ed.). Routledge. https://doi.org/10.1056/NEJM196104062641401
  • Choi, J. J., Laibson, D. & Metrick, A. (2002). How does the internet affect trading? Evidence from investor behavior in 401(k) plans. Journal of Financial Economics, 64(3), 397–421. https://doi.org/10.1016/S0304-405X(02)00130-7
  • Emzir. (2016). Analisis Data. PT Raja Grafindo Persada.
  • Futri, P. S. & Juliarsa, G. (2014). Pengaruh Independensi, Profesionalisme, Tingkat Pendidikan, Etika Profesi, Pengalaman, dan Kepuasan Kerja Auditor pada Kualitas Audit Kantor Akuntan Publik di Bali. E-Jurnal Akuntansi Universitas Udayana, 7(2), 444–461. https://doi.org/10.1111/j.1365-2761.1986.tb01041.x
  • Grunert, K. G. & Valli, C. (2001). Designer-made meat and dairy products: Consumer-led product development. In Livestock Production Science (Vol. 72, pp. 83–98). Elsevier. https://doi.org/10.1016/S0301-6226(01)00269-X
  • Gumilar, G. & Zulfan, I. (2017). Penggunaan Media Massa Dan Internet Sebagai Sarana Penyampaian Informasi Dan Promosi Oleh Pengelola Industri Kecil Dan Menengah Di Bandung. Jurnal Kajian Komunikasi, 2(1), 85–92. https://doi.org/10.24198/jkk.vol2n1.9
  • Hansen, J. M., Saridakis, G. & Benson, V. (2018). Risk, trust, and the interaction of perceived ease of use and behavioral control in predicting consumers’ use of social media for transactions. Computers in Human Behavior, 80, 197–206. https://doi.org/10.1016/j.chb.2017.11.010
  • Hidayah, N., Badawi, A., Nugroho, L. & Prihanto, H. (2020). Human Capital and The Use Of Information Technology To Enhance Sustainable Competitive Advantages (Case study on Sharia Banking). Archives of Business Review, 8(6), 239–249. https://doi.org/10.14738/abr.86.8536
  • Howard, J. A. & Sheth, J. N. (1969). The Theory of Buyer Behavior. John Wiley and Sons.
  • Indah, I. N. & Yulianto, L. (2011). Pembuatan Website Sebagai Sarana Promosi Produk Kelompok Pidra Desa Gawang Kecamatan Kebonagung Kabupaten Pacitan. Journal Speed, 3(4), 30–33. https://doi.org/10.3112/SPEED.V3I4.1155
  • Jansson, J., Marell, A. & Nordlund, A. (2011). Exploring consumer adoption of a high involvement eco-innovation using value-belief-norm theory. Journal of Consumer Behaviour, 10(1), 51–60. https://doi.org/10.1002/cb.346
  • Kasyfi, H. (2018). APJII: Penetrasi Pengguna Internet Indonesia Capai 143 Juta Orang | Dailysocial. Retrieved January 25, 2020, from https://dailysocial.id/post/apjii-survei-internet-indonesia-2017
  • Kim, D. J., Ferrin, D. L. & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44(2), 544–564. https://doi.org/10.1016/j.dss.2007.07.001
  • Kollat, D. T., Blackwell, R. D. & Engel, J. F. (1972). The current status of consumer behavior research: Developments during the 1968-1972 period. ACR Special Volumes.
  • Kotler, P. (1994). Reconceptualizing marketing: An interview with Philip Kotler. European Management Journal, 12(4), 353–361. https://doi.org/10.1016/0263-2373(94)90021-3
  • Kotler, P. & Pfoertsch, W. (2007). Being known or being one of many: The need for brand management for business-to-business (B2B) companies. Journal of Business & Industrial Marketing, 22(6), 357–362. https://doi.org/10.1108/08858620710780118
  • Lestari, D. P. (2015). Analisis Strategi Internet Marketing Butik Online Di Surabaya Melalui Instagram. Jurnal Commonline Departemen Komunikasi, 4(2), 412–424.
  • Luo, M. M., Chea, S. & Chen, J. S. (2011). Web-based information service adoption: A comparison of the motivational model and the uses and gratifications theory. Decision Support Systems, 51(1), 21–30. https://doi.org/10.1016/j.dss.2010.11.015
  • Maimunah, Sunarya, L. & Nina Larasati. (2012). Media Company Profile Sebagai Sarana. CCIT Journal, 5(40), 281–301.
  • Mak, V. & Braspenning, J. (2012, September 30). Errare humanum est: Financial Literacy in European Consumer Credit Law. Journal of Consumer Policy. Springer. https://doi.org/10.1007/s10603-012-9198-5
  • McLaughlin, B. Rossman, T., & McLeod, B. (1983). Second Language Learning: an Information-Processing Perspective. Language Learning, 33(2), 135–158. https://doi.org/10.1111/j.1467-1770.1983.tb00532.x
  • Mokyr, J., Vickers, C. & Ziebarth, N. L. (2015). The history of technological anxiety and the future of economic growth: Is this time different? Journal of Economic Perspectives, 29(3), 31–50. https://doi.org/10.1257/jep.29.3.31
  • Morrar, R., Arman, H. & Mousa, S. (2017). The Fourth Industrial Revolution (Industry 4.0): A Social Innovation Perspective. Technology Innovation Management Review, 7(11), 12–20. https://doi.org/10.22215/TIMREVIEW/1396
  • Mumtaha, H. A. & Khoiri, H. A. (2019). Analisis Dampak Perkembangan Revolusi Industri 4.0 dan Society 5.0 Pada Perilaku Masyarakat Ekonomi (E-Commerce). JURNAL PILAR TEKNOLOGI : Jurnal Ilmiah Ilmu Ilmu Teknik, 4(2), 55–60. https://doi.org/10.33319/piltek.v4i2.39
  • Mura, M., Lettieri, E., Radaelli, G. & Spiller, N. (2013). Promoting professionals’ innovative behaviour through knowledge sharing: The moderating role of social capital. Journal of Knowledge Management, 17(4), 527–544. https://doi.org/10.1108/JKM-03-2013-0105
  • Nicosia, F. M. (1966). Consumer Decision Processes; Marketing and Advertising Implications. Englewood Cliffs, NJ: Prentice-Hall.
  • Nisak, A., Saryadi. & Suryoko, S. (2013). Pengaruh Kelompok Acuan dan Pengetahuan tentang Perbankan Syariah terhadap Minat Menabung di Perbankan Syariah Semarang. Jurnal Ilmu Administrasi Bisnis`, 1(1), 44–50.
  • Nugroho, L., Utami, W., Sanusi, Z. M., & Setiyawati, H. (2018). Corporate Culture and Financial Risk Management in Islamic Social Enterprises (Indonesia Evidence). International Journal of Commerce and Finance (Vol. 4).
  • Özüdoğru, A. G., Ergün, E., Ammari, D. & Görener, A. (2018). How industry 4.0 changes business: A commercial perspective. International Journal of Commerce and Finance, 4(May 2019), 84–95.
  • Peter, J.P, Olson, J. . & Grunert, K. . (1999). Consumer Behaviour and Marketing Strategy (Vol. 3). McGraw-Hill.
  • Pramono, Y. (2019). APJII: Jumlah Pengguna Internet di Indonesia Tembus 171 Juta Jiwa. Retrieved March 17, 2020, from https://tekno.kompas.com/read/2019/05/16/03260037/apjii-jumlah-pengguna-internet-di-indonesia-tembus-171-juta-jiwa
  • Purnamasari, D. (2013). Pengaruh Etika Auditor, Pengalaman, Pengetahuan Dan Perilaku Disfungsional Terhadap Kualitas Audit. Jurnal NeO-Bis, 7(2), 1–17.
  • Radecki, C. M. & Jaccard, J. (1995). Perceptions of knowledge, actual knowledge, and information search behavior. Journal of Experimental Social Psychology, 31(2), 107–138. https://doi.org/10.1006/jesp.1995.1006
  • Rowley, J. E. (2002). Reflections on customer knowledge management in e-business. Qualitative Market Research: An International Journal, 5(4), 268–280. https://doi.org/10.1108/13522750210443227
  • Sexton, R. S., Johnson, R. A. & Hignite, M. A. (2002). Predicting Internet/e-commerce use. Internet Research, 12(5), 402–410. https://doi.org/10.1108/10662240210447155
  • Sheth, J. N., Newman, B. I. & Gross, B. L. (1991). Why We Buy What We Buy: A Theory of Consumption Values. Journal of Business Research, 22(2), 159–170.
  • Ślusarczyk, B. (2018). Industry 4.0 – Are we ready? Polish Journal of Management Studies, 17(1), 232–248. https://doi.org/10.17512/pjms.2018.17.1.19
  • Teo, T. S. H. & Yeong, Y. D. (2003). Assessing the consumer decision process in the digital marketplace. Omega, 31(5), 349–363. https://doi.org/10.1016/S0305-0483(03)00055-0
  • Vaidya, S., Ambad, P. & Bhosle, S. (2018). Industry 4.0 – A Glimpse. In 2nd International Conference on Materials Manufacturing and Design Engineering 2nd International Conference on Materials Manufacturing and Design Engineering (Vol. 20, pp. 233–238). Elsevier B.V. https://doi.org/10.1016/j.promfg.2018.02.034
  • Wilde, S. (2011). Customer Knowledge Management: improving customer relationship through knowledge application. Springer Science & Business Media.
  • Witkowski, K. (2017). Internet of Things, Big Data, Industry 4.0 - Innovative Solutions in Logistics and Supply Chains Management. In 7th International Conference on Engineering, Project, and Production Management Internet (Vol. 182, pp. 763–769). The Author(s). https://doi.org/10.1016/j.proeng.2017.03.197
  • Yazdi, M. (2012). E-Learning sebagai Media Pembelajaran Interaktif Berbasis Teknologi Informasi. Jurnal Ilmiah Foristek, 2(1), 143–152.
  • Yulianti, R. (2016). Pengaruh Minat Masyarakat Aceh terhadap Keputusan Memilih Produk Perbankan Syariah di Kota Banda Aceh. Jurnal Dinamika Akuntansi Dan Bisnis, 2(1), 14–28. https://doi.org/10.24815/jdab.v2i1.3599
There are 48 citations in total.

Details

Primary Language English
Journal Section All Sections
Authors

Lucky Nugroho 0000-0002-9613-1667

Publication Date December 31, 2021
Submission Date November 2, 2021
Published in Issue Year 2021

Cite

APA Nugroho, L. (2021). The Role of Information for Consumers in The Digital Era (Indonesia Case). Artvin Çoruh Üniversitesi Uluslararası Sosyal Bilimler Dergisi, 7(2), 49-59. https://doi.org/10.22466/acusbd.1017850

Artvin Çoruh Üniversitesi Uluslararası Sosyal Bilimler Dergisi

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