Eğitimde Chatbot Kullanmaya ve Öğrenmeye Yönelik Davranışsal Niyet Ölçeğinin Türkçeye Uyarlanması

Öz

Bu araştırmada, Mokmin ve Ibrahim (2021) tarafından geliştirilen “Chatbot Kullanmaya ve Öğrenmeye Yönelik Davranışsal Niyet Ölçeği”nin Türkçe’ye uyarlaması amaçlanmaktadır. Ölçeğin orijinali 24 maddeden ve 8 alt boyuttan oluşmaktadır. Ölçek 7’li Likert tipindedir. Ölçeğin amacı birleştirilmiş teknoloji kabulü ve kullanımı 2 (Unified Theory of Acceptance and Use of Technology 2-UTAUT2) modeli çerçevesinde sohbet robotları olan chatbot teknolojilerinin eğitimde kullanmaya ve öğrenmeye yönelik davranışlarını belirlemektir. Bu araştırma, 729 üniversite öğrencisi ile elverişli örnekleme yöntemi kullanılarak gerçekleştirilmiştir. Ölçek uyarlama sürecinde öncelikle ölçek yazarları Mokmin ve Ibrahim’den izin alınmıştır. Ölçek maddelerinin çevirisi yapılarak dil uzmanlarının görüşleri alınmıştır. Daha sonra ölçek maddeleri iki alan uzmanın görüşüne sunulmuştur. Ölçeğe son hali verildikten sonra chatbot konusunda bilgilendirme sunulan öğrencilere ölçek uygulanmıştır. Son aşamada ölçeğin geçerlik ve güvenirliği hesaplanmıştır. Verilerin analizinde, ölçeğin geçerlik ve güvenirlik çalışmaları için çeşitli analizler kullanılmıştır. Ölçeğin geçerli ve güvenilir olduğu bulunmuştur. Araştırma sonucunda chatbot kabul ve kullanım davranışlarını belirleme amaçlı geçerli ve güvenilir bir ölçek alanyazına kazandırılmıştır.

Anahtar Kelimeler

• UTAUT2
• Chatbot
• Davranışsal niyet
• Chatbot kullanma ve öğrenme
• Üniversite öğrencileri.

Adaptation of Behavioral Intention to Use and Learn Chatbot in Education Scale into Turkish

Abstract

This study aims to adapt the "Behavioral Intention to Use/Learn Chatbots" developed by Mokmin and Ibrahim (2021) into Turkish. The original scale consists of 24 items and 8 sub-dimensions. The scale is 7-point Likert type. The aim of the scale is to determine the behaviors towards using and learning chatbot technologies in education within the framework of Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model. This study was conducted with 729 university students using convenience sampling method. In the scale adaptation process, permission was first obtained from the scale authors. The scale items were translated and the opinions of language experts were obtained. Then, the scale items were presented to two field experts. After finalizing the scale, the scale was applied to the students who were informed about chatbot. The scale's reliability and validity were determined in the final phase. Various techniques were utilized in the data analysis to examine the validity and reliability of the scale. The scale was discovered to be dependable and genuine. The study led to the introduction of a valid and trustworthy scale for assessing chatbot adoption and usage behaviors in the literature.

Keywords

• UTAUT2
• Chatbot
• Behavioural intention
• Use and learn chatbot
• University students.

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