The Mediating Role of Organizational Identification on the Effects of Manager’s Incivility on Life Satisfaction

Year 2024, , 551 - 562, 31.05.2024

Selen Doğan , Fatma Gül Karaçelebi

https://doi.org/10.29023/alanyaakademik.1403299

Abstract

The difference between what individuals expect from life and what they get reveals their life satisfaction. It is seen that the closer one gets to the determined criteria, the more one's life satisfaction is met. Although working life has different intensities at different times, it is among the requirements determining life satisfaction. Uncertainties or negativities in working life can lead to a widening gap between what is expected from life and what is achieved. It is observed that the quality of life of employees who cannot receive the respect or courtesy they expect from their managers in their working life may decrease. Most often, this situation manifests itself through a decrease in employees' identification with their workplace. In this study, the mediating role of organizational identification in the effect of manager incivility on life satisfaction was examined. Data obtained by survey method from 204 academic personnel were analyzed. The results of the analysis indicate that organizational identification has a mediating role in the effect of manager incivility on life satisfaction. In addition, a moderating role of age on this mediating effect has been determined.

Keywords

Manager’s Incivility, Life Satisfaction, Organizational Identification

Yönetici Nezaketsizliğinin Yaşam Doyumuna Etkisinde Örgütsel Özdeşleşmenin Aracılık Rolü

Abstract

Bireylerin yaşamdan bekledikleri ve elde ettikleri arasındaki fark yaşam doyumlarını ortaya koymaktadır. Belirlenen kriterlere ne kadar yaklaşılırsa kişinin yaşam doyumunun o kadar karşılandığı görülmektedir. Çalışma hayatı, farklı zamanlarda farklı yoğunluğa sahip olsa da yaşam doyumunu belirleyen kriterler arasındadır. Çalışma hayatında ortaya çıkan belirsizlikler veya olumsuzluklar yaşamdan beklenenle elde edilenler arasındaki farkın açılmasını beraberinde getirebilmektedir. Çalışma hayatında yöneticilerinden beklediği saygıyı veya nezaketi göremeyen çalışanların yaşam kalitelerinin düşebileceği gözlemlenmektedir. Çoğu zaman bu durum kendisini çalışanların iş yerleri ile aralarındaki özdeş olma halinin azalması vasıtasıyla göstermektedir. Bu çalışmada, yönetici nezaketsizliğinin yaşam doyumuna etkisinde örgütsel özdeşleşmenin aracılık rolü incelenmiştir. 204 akademik personelden anket yöntemiyle elde edilen veriler analiz edilmiştir. Analiz sonuçları yönetici nezaketsizliğinin yaşam doyumuna etkisinde örgütsel özdeşleşmenin aracılık rolünün olduğu yönündedir. Ayrıca, yaşın bu aracılık etkisi üzerinde düzenleyicilik rolü de tespit edilmiştir.

Keywords

Yönetici Nezaketsizliği, Yaşam Doyumu, Örgütsel Özdeşleşme

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