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RELATIONSHIP BETWEEN SUPERVISOR SUPPORT AND ORGANIZATIONAL DISSENT: THE MEDIATING ROLE OF ORGANIZATIONAL ATTRACTION IN THIS RELATIONSHIP

Year 2024, Volume: 25 Issue: 1, 303 - 325, 25.03.2024
https://doi.org/10.53443/anadoluibfd.1298478

Abstract

In today's contemporary landscape characterized by increasing diversity and complexity within organizations, communication, support and opposition has been given great importance. Considering the importance of these concepts, this study aims to examine the relationship between managerial support and organizational opposition, and also to consider the mediating role of organizational attractiveness. To achieve this aim, the survey method was used to collect data from a sample of 323 public officials in the study. The collected data were then analyzed using the statistical software package SPSS 24. According to the results of the analysis, it was determined that managerial support had a positive effect on both organizational opposition and organizational attractiveness. In addition, the analysis showed that there is a positive relationship between organizational attractiveness and organizational opposition. The study also determined the mediating effect of organizational attractiveness in the relationship between managerial support and organizational opposition. The fact that the relationship between manager support, organizational attractiveness, and organizational opposition in the public sector has not been mentioned before fills a gap in the literature. The findings contribute to the literature by illuminating the complex dynamics among managerial support, organizational attractiveness, and organizational opposition in contemporary organizations, particularly within public institutions.

References

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  • Coşkun, A. E., & Akcan, A. F. (2018). Kurumsal yönetişim ilkelerinin benimsenmesinin örgütsel çekiciliğe etkisi. Osmaniye Korkut Ata Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(1), 64-75.
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  • Fırın, S. (2022). Örgütsel çekicilik: kuramsal bir yaklaşım. İşletme ve Girişimcilik Araştırmaları Dergisi, (1), 13-19.
  • Gagnon, M. A., & Michael, J. H. (2004, December). Outcomes of perceived supervisor support for wood production employees. Forest Products Journal, 54(12), 172-177.
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YÖNETİCİ DESTEĞİ İLE ÖRGÜTSEL MUHALEFET ARASINDAKİ İLİŞKİ: BU İLİŞKİDE ÖRGÜTSEL ÇEKİCİLİĞİN ARACILIK ROLÜ

Year 2024, Volume: 25 Issue: 1, 303 - 325, 25.03.2024
https://doi.org/10.53443/anadoluibfd.1298478

Abstract

Organizasyonlar, içinde artan çeşitlilik ve karmaşıklığın karakterize edildiği günümüzün çağdaş manzarasında, iletişim, destek ve muhalefet konularına büyük önem verilmektedir. Bu kavramların önemi göz önüne alındığında, bu çalışma, yönetsel destek ile örgütsel muhalefet arasındaki ilişkiyi incelemeyi ve aynı zamanda örgütsel çekiciliğin aracı rolünü de göz önünde bulundurmayı amaçlamaktadır. Bu amaca ulaşmak için, çalışmada 323 kamu görevlisinden oluşan bir örneklemden veri toplamak için anket yöntemi kullanılmıştır. Toplanan veriler daha sonra istatistiksel yazılım paketi SPSS 24 kullanılarak analiz edilmiştir. Analizin sonuçlarına göre ilk olarak yönetici desteğinin hem örgütsel muhalefet hem de örgütsel çekicilik üzerinde olumlu bir etki gösterdiği belirlenmiştir. Ayrıca analiz, örgütsel çekicilik ve örgütsel muhalefet arasındaki ilişkinin pozitif olduğunu göstermiştir. Çalışma ek olarak yönetici desteği ve örgütsel muhalefet arasındaki ilişkide örgütsel çekiciliğin aracılık etkisini de tespit etmiştir. Kamu sektöründe yönetici desteği, örgütsel çekicilik ve örgütsel muhalefet arasındaki ilişkiye daha önce değinilmemiş olması literatürdeki boşluğu dolduracaktır. Elde edilen bulgular başta kamu kurumları olmak üzere çağdaş organizasyonlarda yönetici desteği, örgütsel çekicilik ve örgütsel muhalefet arasındaki karmaşık dinamiklere ışık tutarak literatüre katkı sunmaktadır.

References

  • Aiman-Smith, L., Bauer, T. N., & Cable, D. M. (2001). Are you attracted? Do you intend to pursue? A recruiting policy-capturing study. Journal of Business and Psychology, 16(2), 219-237.
  • Aksoy, C. (2019). The relationship between organizational justice, supervisor support, organizational trust, and organizational commitment: A research in aviation sector. Avrasya Sosyal ve Ekonomi Araştırmaları Dergisi, 6(2), 349-356.
  • Anyango, C., Ojera, P., & Ochieng, I. (2015). Meaning and application of employee voice. International Journal of Scientific Research and Innovative Technology, 2(5), 10-16.
  • Avtgis, T. A., Maddox, C. T., Taylor, E., & Patterson, B. R. (2007). The Influence of Employee Burnout Syndrome on the Expression of Organizational Dissent. Communication Research Reports, 24(2), 97-102.
  • Azman, I., Sieng, L. L. C., Ajis, M. N., Dollah, N. F., & Boerhannoeddin, A. (2009). Relationship between supervisor's role and job performance in the workplace training program. Ştiinţe Economice, 56, 237-251.
  • Bakanauskiene, I., Bendaraviciené, R., & Barkauské, L. (2017). Organizational attractiveness: An empirical study on employees attitudes in Lithuanian business sector. Problems and Perspectives in Management, 15(2), 4-18.
  • Baumgartner, H., & Homburg, C. (1996). Applications of structural equation modeling in marketing and consumer research: A Review. International journal of Research in Marketing, 13(2), 139-161.
  • Berthon, P., Ewing, M., & Hah, L. L. (2005). Captivating company: Dimensions of attractiveness in employer branding. International Journal of Advertising, 24(2), 151-172.
  • Bhanthumnavin, D. (2003). Perceived social support from supervisor and group members' psychological and situational characteristics as predictors of subordinate performance in Thai work units. Journal of Managerial Psychology, 14(1), 79-97.
  • Burke, M. J., Borucki, C. C., & Hurley, A. E. (1992). Reconceptualizing psychological climate in a retail service environment: A multiple stakeholder perspective. Journal of Applied Psychology, 77(5), 717-729.
  • Chapman, D. S., Uggerslev, K. L., Carroll, S. A., Piasentin, K. A., & Jones, D. A. (2005). Applicant attraction to organizations and job choice: a meta-analytic review of the correlates of recruiting outcomes. Journal of applied psychology, 90(5), 928.
  • Cheney, G. (1995). Democracy in the workplace: Theory and practice from the perspective of communication. Journal of Applied Communication Research, 23, 167-200.
  • Coşkun, A. E., & Akcan, A. F. (2018). Kurumsal yönetişim ilkelerinin benimsenmesinin örgütsel çekiciliğe etkisi. Osmaniye Korkut Ata Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2(1), 64-75.
  • Çakır, V. O., Yurtseven, C. N., & Dal, S. (2017). Algılanan örgütsel destek ile örgütsel muhalefet arasındaki ilişkinin belirlenmesine yönelik bir araştırma. Beden Eğitimi ve Spor Bilimleri Dergisi, 19(3), 78-87.
  • Dağlı, A. (2015). Örgütsel Muhalefet Ölçeği' nin Türkçe’ye uyarlanması: Geçerlik ve güvenirlik çalışması. Elektronik Sosyal Bilimler Dergisi, 14(53), 198-218.
  • Devine, T. ve Maassarani, T. F. (2011). The corporate whistleblower’s survival guide a handbook for committing the truth. San Francisco: Berrett-Koehler Publishers
  • Demirhan, Y., Kula, S., & Karagöz, G. (2014). İş memnuniyeti ve yönetici desteğinin memurların performansına etkisi: Diyarbakır özel harekât polisi birimi örneği. Süleyman Demirel Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 19(1), 285-297.
  • Demirtaş, Z., & Çaçan, H. (2021). Öğretmenlerin örgütsel çekicilik ile iş doyumu algıları arasındaki ilişki. Elektronik Eğitim Bilimleri Dergisi, 10(20), 295-309.
  • Dooley, R. S., & Fryxell, G. E. (1999). Attaining decision quality and commitment from dissent: The moderating effects of loyalty and competence in strategic decision-making teams. Academy of Management Journal, 42(4), 389-402.
  • Ece, S., & Gültekin, S. (2018). Yönetici desteği ve örgütsel bağlılık: Kamu sektöründe bir uygulama. Akademik Bakış Dergisi, 66, 82-93.
  • Eisenberger, R., Huntington, R., Huntchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
  • Erkorkmaz, Ü., Etikan, I., Demir, O., Özdamar, K., & Sanisoğlu, S. Y. (2013). Doğrulayıcı faktör analizi ve uyum indeksleri. Türkiye Klinikleri Journal of Medical Sciences, 33(1), 210-223.
  • Fırın, S. (2022). Örgütsel çekicilik: kuramsal bir yaklaşım. İşletme ve Girişimcilik Araştırmaları Dergisi, (1), 13-19.
  • Gagnon, M. A., & Michael, J. H. (2004, December). Outcomes of perceived supervisor support for wood production employees. Forest Products Journal, 54(12), 172-177.
  • Garner, J. T. (2012). Making Waves at Work: Perceived Effectiveness and Appropriateness of Organizational Dissent Messages. Management Communication Quarterly, 26(2), 224-240.
  • Gouldner, A. W. (1960). The norm of reciprocity. American Sociological Review, 25(2), 161-178. doi: 10.2307/2092623.
  • Guchait, P., Cho, S., & Meurs, J. A. (2015). Psychological contracts, perceived organizational and supervisor support: Investigating the impact on intent to leave among hospitality employees in India. Journal of Human Resources in Hospitality and Tourism, 14(3), 290-315.
  • Guchait, P., Paşamehmetoğlu, A., & Dawson, M. (2014). Perceived supervisor and coworker support for error management: Impact on perceived psychological safety and service recovery performance. International Journal of Hospitality Management, 41, 28-37.
  • Haydaroğlu, S. (2022). Örgütsel muhalefetin kavramsal çerçevesi. O. Polat (Ed.), Sosyal bilimler alanında teori, uygulama, tarihsel ve güncel tartışmalar içinde (s. 7-49). İstanbul: Efe Akademi Yayınları.
  • Hegstrom, T.G. (1995). Critical perspectives on communication research and pedagogy. J. Lehtonen (Ed.), Focus on organizational dissent: A functionalist response to criticism (s. 83-94) içinde. St. Ingbert: Rohrig University Press.
  • Highhouse, S., Lievens, F., & Sinar, E. F. (2003). Measuring attraction to organizations. Educational and Psychological Measurement, 63(6), 986-1001.
  • Infante, D. A., & Gorden, W. I. (1987). Superior and subordinate communication profiles: Implications for independent-mindedness and upward effectiveness. Communication Studies, 38(2), 73-80.
  • Karagöz, Y. (2017). SPSS ve AMOS uygulamalı nicel-nitel-karma bilimsel araştırma yöntemleri ve yayın etiği. Ankara: Nobel Yayın Dağıtım.
  • Karasek, R. A. (1985). Job content questionnaire and user's guide. University of Massachusettsat Lowell, New York.
  • Kassing, J. W. (1997). Articulating, antagonizing, and displacing: A model of employee dissent. Communication Studies, 48(4), 311-332.
  • Kassing, J. W. (1998). Development and validation of the organizational dissent scale. Management Communication Quarterly, 12(2), 183-229.
  • Kassing, J. W. (2000). Investigating the relationship between superior-subordinate relationship quality and employee dissent. Communication Research Reports, 17(1), 58-69.
  • Kassing, J. W. (2005). Speaking up competently: A comparison of perceived competence in upward dissent strategies. Communication Research Reports, 22(3), 227-234.
  • Kassing, J. W., & Armstrong, T. A. (2002). Someone's going to hear about this: Examining the association between dissent-triggering events and employee's dissent expressions. Management Communication Quarterly, 16, 39-65.
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Details

Primary Language Turkish
Subjects Business Administration
Journal Section Araştırma Makalesileri
Authors

Fatma Yılmaz Kılıçkaya 0000-0001-8065-7245

Publication Date March 25, 2024
Submission Date May 17, 2023
Published in Issue Year 2024 Volume: 25 Issue: 1

Cite

APA Yılmaz Kılıçkaya, F. (2024). YÖNETİCİ DESTEĞİ İLE ÖRGÜTSEL MUHALEFET ARASINDAKİ İLİŞKİ: BU İLİŞKİDE ÖRGÜTSEL ÇEKİCİLİĞİN ARACILIK ROLÜ. Anadolu Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi, 25(1), 303-325. https://doi.org/10.53443/anadoluibfd.1298478


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