The Impact of Responsible Leadership on Employees' Organizational Identification and Job Performance: The Mediating Role of Psychological Safety

Abstract

This research aimed to examine the impact of responsible leadership behaviors on the organizational identification levels and job performance of managers working in the tourism sector. Furthermore, it was confirmed that psychological safety plays a mediating role in these relationships. The study's population consisted of managers (n=711) working in accommodation facilities certified by the Ministry of Tourism operating in the Avanos, Ürgüp, and Kozaklı districts of Nevşehir province. An online survey form, comprising scales for responsible leadership, organizational identification, job performance, and psychological safety, was used as the data collection tool. The analyses conducted revealed that responsible leadership behaviors positively affected managers' organizational identification levels and job performance. The findings demonstrated that psychological safety significantly mediated the relationships between responsible leadership and both organizational identification and job performance. These results contribute to the literature by explaining the positive effects of responsible leadership on organizations through the mechanism of psychological safety. Additionally, the research findings offer significant insights for business managers in the tourism sector regarding their leadership practices.

Keywords

• Responsible Leadership
• Organizational Identification
• Job Performance
• Psychological Safety

Sorumlu Liderliğin Çalışanların Örgütsel Özdeşleşmesi ve İş Performansı Üzerindeki Etkisi: Psikolojik Güvenliğin Aracılık Rolü

Öz

Bu araştırma sorumlu liderlik davranışlarının turizm sektöründe çalışan yöneticilerin örgütsel özdeşleşme düzeyleri ve iş performansları üzerindeki etkisini incelemiştir. Ayrıca psikolojik güvenliğin bu ilişkilerde aracı bir rol oynadığı doğrulanmıştır. Araştırmanın evrenini Nevşehir ili Avanos, Ürgüp ve Kozaklı ilçelerindeki Turizm Bakanlığı belgeli konaklama tesislerinin yöneticileri (n=711) oluşturmaktadır. Veri toplama aracı olarak sorumlu liderlik, örgütsel özdeşleşme, iş performansı ve psikolojik güvenlik ölçeklerinden oluşan online bir anket formu kullanılmıştır. Yapılan analizler sonucunda sorumlu liderlik davranışlarının yöneticilerin örgütsel özdeşleşme düzeylerini ve iş performanslarını pozitif yönde etkilediği tespit edilmiştir. Elde edilen bulgular psikolojik güvenliğin sorumlu liderlik ile örgütsel özdeşleşme ve iş performansı arasındaki ilişkilerde anlamlı bir aracı rol oynadığını göstermiştir. Bu sonuçlar sorumlu liderlik anlayışının örgütler üzerindeki olumlu etkilerinin psikolojik güvenlik mekanizması üzerinden işlediğini ortaya koyarak literatüre katkı sağlamaktadır. Ayrıca araştırma bulguları turizm sektöründeki işletme yöneticilerine liderlik uygulamaları konusunda önemli içgörüler sunmaktadır.

Anahtar Kelimeler

• Örgütsel Özdeşleşme
• İş Performansı
• Psikolojik Güvenlik
• Sorumlu Liderlik

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