Micro-Foundations of Firm Dynamic Capabilities & Export Performance: A Conceptual Approach Addressing the Role of Export Department Employees

Year 2020, Volume: 24 Issue: 2, 981 - 992, 21.06.2020

Ayça Kübra Hızarcı Payne Alev Katrinli

Abstract

Drawing by the micro-foundation approach to dynamic capabilities, this conceptual study attempts to highlight the contribution of export department employees to the emergence of dynamic capabilities of exporting firms and to export performance. Although individuals are viewed as the source of knowledge which is considered as the core ingredient of dynamic capabilities, their role in the emergence of dynamic capabilities has been neglected by the scholars. In conjunction with the existing research, this study proposes that export department employees as knowledge workers matter for firms’ dynamic capabilities, which reflects their indirect contribution to export performance.

Keywords

Export Performance, Dynamic Capabilities

Firma Dinamik Kabiliyetlerinin ve İhracat Performansının Mikro Temelleri: İhracat Departmanı Çalışanlarının Rolüne Yönelik Kavramsal Bir Yaklaşım

Abstract

Dinamik kabiliyetlerin mikro-temel yaklaşımına dayanan bu kavramsal çalışma, ihracat departmanı çalışanlarının;ihracatçı firmaların dinamik kabiliyetlerinın ortaya çıkmasına ve ihracat performansına olan katkısını vurgulamaya çalışmaktadır. Bireyler, firma dinamik kabiliyetlerinin temel bileşeni olan bilginin ana kaynağı olmasına rağmen, bireylerin firma dinamik kabiliyetlerinin ortaya çıkmasındaki rolleri araştırmacılar tarafından ihmal edilmiştir. Mevcut literatüre dayanarak, bu çalışma ihracat departmanı çalışanlarının firmaların dinamik kabiliyetleri için önemli olduğunu ve bunun da firmalarının uluslarası pazarlardaki performansına dolaylı olarak katkı sağladığını öne sürmektedir.

Keywords

İhracat Performansı, Dinamik Kabiliyetler

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