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The Effects of Thermal Facilities, Place Dependence, and Destination Image on Revisit Intention: An Application in Eynal Hot Springs

Year 2025, Volume: 8 Issue: 2, 520 - 532, 31.07.2025
https://doi.org/10.53353/atrss.1626971

Abstract

Throughout history, the health benefits of hot springs have drawn millions of individuals globally. However, given today’s tourist profile, determining the re/visit intention of tourists requires a more complex process than simply evaluating the benefits of hot springs. Thus, the study aims to find out the effects of thermal facilities, place dependence, and destination image on the revisit intention of tourists. Furthermore, the mediating role of destination image between thermal facilities and revisit intention as well as place dependence and revisit intention is aimed to be investigated. Accordingly, quantitative research methods have been utilized in the study. Adapting convenience sampling technique, data was obtained from 201 tourists visiting Eynal Hot Springs. The findings indicated that thermal facilities and place dependence had no direct effects on revisit intention. However, destination image mediated the relationship between place dependence and revisit intention. The study findings are discussed in detail. Furthermore, theoretical and practical implications are highlighted for both practitioners and researchers.

References

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Termal Olanaklar, Mekân Bağımlılığı ve Destinasyon İmajının Tekrar Ziyaret Niyetine Etkisi: Eynal Kaplıcalarında Bir Uygulama

Year 2025, Volume: 8 Issue: 2, 520 - 532, 31.07.2025
https://doi.org/10.53353/atrss.1626971

Abstract

Tarih boyunca, kaplıcaların sağlığa olan faydaları küresel çapta milyonlarca kişiyi bu yörelere çekmiştir. Ancak, günümüzün turist profili göz önünde bulundurulduğu takdirde, turistlerin kaplıcaları ziyaret veya tekrar ziyaret niyetinin belirlenmesi yalnızca kaplıcaların faydalarını değerlendirme altına almaktan daha karmaşık bir süreç gerektirmektedir. Bu bağlamda, çalışmanın temel amacı termal olanaklar, mekan bağımlılığı ve destinasyon imajının turistlerin tekrar ziyaret niyeti üzerindeki etkilerini belirlemektir. Aynı zamanda çalışma kapsamında termal olanaklar ile tekrar ziyaret niyeti ve mekan bağımlılığı ile tekrar ziyaret niyeti arasında destinasyon imajının aracılık rolünün araştırılması da ayrıca hedeflenmektedir. Bu doğrultuda çalışma kapsamında nicel araştırma yöntemleri kullanılmıştır. Kolayda örnekleme tekniği ile Eynal Kaplıcaları'nı ziyaret eden 201 turistten veri elde edilmiştir. Çalışma sonucunda termal olanakların ve mekân bağımlılığının tekrar ziyaret niyeti üzerinde doğrudan bir etkisinin olmadığını belirlenmiştir. Ancak, destinasyon imajı, mekan bağımlılığı ile tekrar ziyaret niyeti arasındaki ilişkide aracılık etkisine sahiptir. Çalışma kapsamında elde edilen bulgular ayrıntılı olarak tartışılmıştır. Ayrıca, elde edilen bulgular ışığında saha uzmanları ve araştırmacılar için önerilerde bulunulmuştur.

References

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  • Albayrak, A., & Örnek, E. (2017). Müşterilerin Yalova-Armutlu’da yer alan termal tesislerden memnuniyet düzeyi ve tekrar ziyaret niyetleri, The Journal of Academic Social Science Studies, 62, 295-315.
  • Allameh, S. M., Pool, J. K., Jaberi, A., Salehzadeh, R., & Asadi, H. (2015). Factors influencing sport tourists’ revisit intentions: The role and effect of destination image, perceived quality, perceived value and satisfaction. Asia Pacific Journal of Marketing and Logistics, 27(2), 191-207.
  • Aymankuy, Y., Akgül, V., & Akgül, C. C. (2012). Termal konaklama işletmelerinde müşteri memnuniyetine etki eden unsurlar “Gönen Kaplıcaları örneği. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 15(28), 223-240.
  • Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868-897.
  • Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173-1182.
  • Beckman, E., Kumar, A., & Kim, Y. K. (2013). The impact of brand experience on downtown success. Journal of Travel Research, 52(5), 646-658.
  • Bostan, A. (2020). Kuşadası’nda termal turizm potansiyelinin analizi. Journal of New Tourism Trends, 1(1), 40-54. Brandão, F., Liberato, D., Teixeira, A. S., & Liberato, P. (2021). Motives for thermal tourism: An application to north and central Portugal. Sustainability, 13(22), 12688.
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  • Chen, N., & Funk, D. C. (2010). Exploring destination image, experience and revisit intention: A comparison of sport and non-sport tourist perceptions. Journal of Sport & Tourism, 15(3), 239-259.
  • Chen, C. F., & Tsai, D. (2007). How destination image and evaluative factors affect behavioral intentions?. Tourism Management, 28(4), 1115-1122.
  • Chew, E. Y. T., & Jahari, S. A. (2014). Destination image as a mediator between perceived risks and revisit intention: A case of post-disaster Japan. Tourism Management, 40, 382-393.
  • Chi, C. G. Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624-636.
  • Chiu, W., Zeng, S., & Cheng, P. S. T. (2016). The influence of destination image and tourist satisfaction on tourist loyalty: a case study of Chinese tourists in Korea. International Journal of Culture, Tourism and Hospitality Research, 10(2), 223-234.
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  • Crompton, J. L. (1979). An assessment of the image of Mexico as a vacation destination and the influence of geographical location upon that image. Journal of Travel Research, 17(4), 18-23.
  • Çetin, A., Katırcıoğlu, E., Boyraz, M., Mutlu, H., & Soybali, H. H. (2021). Tourism and life quality perceptions of local people: A comparative research in thermal tourism destinations. Journal of Mediterranean Tourism Research, 1(1), 53-69.
  • Dirican, S. (2022). Altınkale as a New Thermal Water Tourism Destination in Sivas, Turkey. International Journal of Rural Development, Environment and Health Research, 6(6), 5-8.
  • Duman, T., & Kozak, M. (2010). The Turkish tourism product: Differentiation and competitiveness. Anatolia, 21(1), 89-106.
  • Dwyer, L., Chen, N., & Lee, J. (2019). The role of place attachment in tourism research. Journal of Travel & Tourism Marketing, 36(5), 645-652.
  • Fan, J., & Qiu, H. L. (2014). Examining the effects of tourist resort image on place attachment: A case of Zhejiang, China. Public Personnel Management, 43(3), 340-354.
  • Gallarza, M. G., Saura, I. G., & Garcı́a, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research, 29(1), 56-78.
  • Gül, M., & Gül, K. (2016). Innovative Planning in Thermal Tourism Destinations: Balikesir-Güre Thermal Tourism Destination Case Study. Global Issues and Trends in Tourism, 149-162.
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2009). Multivariate data analysis (7th ed.). Prentice-Hall.
  • Hamid, A. H. A., Mohamad, M. R., & Suki, N. M. (2021). Tourists’ revisit intention to UNESCO world heritage sites in a developing nation: Investigating the mediating role of place dependence. Journal of Vacation Marketing, 27(2), 119-132.
  • Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43, 115-135.
  • Hu, L. T., & Bentler, P. M. (1998). Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. Psychological Methods, 3(4), 424-453.
  • Isa, S. M., Ariyanto, H. H., & Kiumarsi, S. (2019). The effect of place attachment on visitors’ revisit intentions: evidence from Batam. Tourism Geographies, 22(1), 51–82.
  • Jeong, Y., & Kim, S. (2019). Exploring a suitable model of destination image: The case of a small-scale recurring sporting event. Asia Pacific Journal of Marketing and Logistics, 31(5), 1287-1307.
  • Joreskog, K., & Sorbom, D. (1996). LISREL 8: User’s Reference Guide. Scientific Software International, Chicago.
  • Kanwel, S., Lingqiang, Z., Asif, M., Hwang, J., Hussain, A., & Jameel, A. (2019). The influence of destination image on tourist loyalty and intention to visit: Testing a multiple mediation approach. Sustainability, 11(22), 6401.
  • Kılıç, Ö. ve Kılıç, A. M. (2009). Jeotermal Enerjinin Ülkemiz Açısından Önemi ve Çevresel Etkilerinin İncelenmesi”, TMMOB Jeotermal Kongresi Kitapçığı, Ankara, 93 -104
  • Kim, K., Hallab, Z., & Kim, J. N. (2012). The moderating effect of travel experience in a destination on the relationship between the destination image and the intention to revisit. Journal of Hospitality Marketing & Management, 21(5), 486-505.
  • Koç, D. E. (2022). Turist rehberi başarımının unutulmaz turizm deneyimleri ve tekrar ziyaret niyeti üzerine etkisi. (Yayımlanmamış doktora Tezi), Sakarya Uygulamalı Bilimler Üniversitesi, Sakarya
  • Kozak, N., Akoğlan Kozak, M. & Kozak, M. (2015). Genel Turizm, İlkeler, Kavramlar, Ankara: Detay Yayıncılık Kusdibyo, L. (2022). Tourist loyalty to hot springs destination: the role of tourist motivation, destination image, and tourist satisfaction. Leisure/Loisir, 46(3), 381-408.
  • Kütahya Provincial Directorate of Culture and Tourism (2025). Eynal Termal Turizm Merkezi. https://kutahya.ktb.gov.tr/TR-69410/eynal-termal-turizm-merkezi.html (Erişim Tarihi: 30.03.2025).
  • Line, N. D., & Hanks, L. (2019). Boredom-induced switching behavior in the restaurant industry: the mediating role of attachment. Journal of Hospitality & Tourism Research, 43(1), 101-119.
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There are 71 citations in total.

Details

Primary Language English
Subjects Tourism (Other)
Journal Section Research Articles
Authors

Esra Katırcıoğlu 0000-0002-5941-553X

Publication Date July 31, 2025
Submission Date January 25, 2025
Acceptance Date April 21, 2025
Published in Issue Year 2025 Volume: 8 Issue: 2

Cite

APA Katırcıoğlu, E. (2025). The Effects of Thermal Facilities, Place Dependence, and Destination Image on Revisit Intention: An Application in Eynal Hot Springs. GSI Journals Serie A: Advancements in Tourism Recreation and Sports Sciences, 8(2), 520-532. https://doi.org/10.53353/atrss.1626971

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