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Nasıl Daha İyi Olabilir? Turizm İş Gücündeki Güvencesizleşmeye Çözüm Arayışları

Yıl 2024, Cilt: 24 Sayı: 4, 1915 - 1938, 23.12.2024
https://doi.org/10.18037/ausbd.1509207

Öz

Turizm sektöründe işletmeler kısa dönemde karlarını artırmak ve en önemli maliyet kaynağı olan insan kaynaklarından tasarruf etmek için yarı zamanlı, geçici ve mevsimlik çalışma biçimlerini devreye soktu. Bu da sektörde güvencesiz bir işçi sınıfının oluşmasına neden oldu. Ortaya çıkan bu güvencesizlik sorununa karşı nasıl mücadele edileceği sorusu hala ortada durmaktadır. Güvencesiz çalışmaya karşı mücadele stratejileri hem iş ve istihdam alanında çalışan akademisyenler hem de işçi örgütleri için temel bir odak noktası haline gelmiştir. Bu çalışmanın amacı, turizm endüstrisinde güvencesizleşme sorununu ve sonuçlarını ortaya koyarak çözüm önerileri sunmaktır. Güvencesizlik konusunda yapılan bir çok çalışma olmasına karşın, turizm alanında bu sorunların çözümüne odaklanan çalışmaların eksikliği dikkat çekmektedir. Çalışma bu boşluğu işaret ederek çözüm önerilerini sıralamaktadır. Çalışmada anlatı literatür taraması gerçekleştirilmiş ve Google Scholar veri tabanı kullanılmıştır. “Güvencesiz iş”, “güvencesiz istihdam”, “güvencesiz yaşam”, “güvencesizleşme”, “güvencesizlik” kavramları taranmış sonrasında “turizm”, “ağırlama”, “servis” kavramları birlikte taranmıştır. Çalışmanın iki temel sonucu bulunmaktadır. (1) Turizm sektöründe güvencesiz çalışma biçimleri ve yarattığı ortam. (2) Güvencesiz ve olumsuz çalışma koşullarını ortadan kaldıracak çözüm önerileri. Bu açıdan çalışmanın literatüre ve turizm çalışanlarının haklarının korunmasına katkı sağlaması hedeflenmektedir.

Kaynakça

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How Could It Be Better? Seeking Solutions to the Precarization in the Tourism Workforce

Yıl 2024, Cilt: 24 Sayı: 4, 1915 - 1938, 23.12.2024
https://doi.org/10.18037/ausbd.1509207

Öz

In the tourism industry, businesses have introduced part-time, temporary, and seasonal work arrangements to increase their short-term profits and save on human resources, which are the most significant cost factor. This has led to the formation of a precarious working class in tourism. The question of how to struggle with this emerging problem of precariousness remains unanswered. Strategies to fight against precarious work have become a central focus for academics working in labor and employment and labor organizations. This study aims to reveal the problem of precariousness in the tourism industry and its consequences and offer suggestions. Although there are many studies on the issue of precariousness, there is a noticeable lack of studies focusing on solving these problems in the tourism field. This study addresses this gap by presenting proposed solutions. In the study, a narrative literature review was conducted and a Google Scholar database was used. The concepts of “precarious work”, “precarious employment”, “precarious life”, “precarization”, and “precariousness” were searched and then the concepts of “tourism”, “hospitality”, and “service” were searched together. The study has two main results: (1) The forms of precarious work in the tourism industry and the consequences it creates, and (2) solution proposals to eliminate precarious and adverse working conditions. In this respect, the study aims to contribute to the literature and protect tourism workers' rights.

Kaynakça

  • Alberti, G., Bessa, I., Hardy, K., Trappmann, V. and Umney, C. (2018). In, against, and beyond precarity: Work in insecure times. Work, Employment and Society, 32(3), 447-457. https://doi.org/10.1177/0950017018762088
  • Anderson, B. (2007). Battles in time: the relation between global and labor mobilities. New Migration Dynamics, 55, 5-24. Retrieved from https://www.researchgate.net/profile/Bridget-Anderson-4/publication/228683984_Battles_in_Time_The_Relation_Between_Global_And_Labour_ Mobilities/links/5cf4da8b299bf1fb18531c75/Battles-in-Time-The-Relation-Between-Global-And-Labour-Mobilities.pdf
  • Anderson, B. (2010) Migration, immigration controls and the fashioning of precarious workers. Work, Employment and Society, 24(2), 300–317. https://doi.org/10.1177/0950017010362141
  • Axelsson, L., Malmberg, B. and Zhang, Q. (2017). On waiting, work-time and imagined futures: Theorising temporal precariousness among Chinese chefs in Sweden’s restaurant industry. Geoforum, 78, 169-178. https://doi.org/10.1016/j.geoforum.2015.12.007
  • Aykaç, A. (2009). Yeni işler, yeni işçiler: turizm sektöründe emek. İstanbul: İletişim Yayınları.
  • Aykac, A. (2010). Tourism employment: Towards an integrated policy approach. Anatolia, 21(1), 11-27. https://doi.org/10.1080/13032917.2010.9687087
  • Baum, T. (2019). Hospitality employment 2033: A backcasting perspective (invited paper for ‘luminaries’ special issue of international journal of hospitality management. International Journal of Hospitality Management, 76, 45-52. https://doi.org/10.1016/j.ijhm.2018.06.027
  • Birnbaum, S. (2021). Equality of opportunity and the precarization of labour markets. European Journal of Political Theory, 20(2), 187-207. https://doi.org/10.1177/1474885117738116
  • BLS (Bureau of Labor Statistics). (2018). Contingent and Alternative Employment Arrangements – May 2017. Washington, DC: US Department of Labor. Retrieved from https://www.bls.gov/news.release/pdf/conemp.pdf
  • Blustein, D. L., Olle, C., Connors-Kellgren, A. and Diamonti, A. J. (2016). Decent work: A psychological perspective. Frontiers in Psychology, 7(407), 1-10. https://doi.org/10.3389/fpsyg.2016.00407
  • Bobkov, V.N., Verdyuk, O.V., Kolosova, R.P. and Razumova, T.O. (2015). Employment and social precarisation in Russia: Introduction to analysis. Moscow: The new chronograph.
  • Bourdieu, B. (2017). Karşı ateşler: Neoliberal istilaya karşı direnişe hizmet edecek sözler (S. Canbolat Trans.). İstanbul: Sel Yayıncılık.
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  • Çıvak, B. (2021). Otel işletmelerinde emek sömürüsü, tahakküm ve direniş ilişkilerine dair niteliksel bir araştırma [A qualitative research on relations of labor exploitation, domination and resistance in hotel businesses]. [Unpublished Doctoral Dissertation]. Anadolu Üniversitesi, Sosyal Bilimler Enstitüsü, Eskişehir.
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  • Çıvak, B., Besler, S. and Sezerel, H. (2024). ‘The door is there!’: The exploitation, domination, consent, and resistance experiences of hotel employees. European Journal of Tourism Research, 38, 3814-3814. https://doi.org/10.54055/ejtr.v38i.3563
  • Çızel, R. B., Çızel, B., Sarvan, F. and Özdemır, B. (2013). Emergence and spread of an all-inclusive system in the Turkish Tourism Industry and Strategic Responses of Accommodation Firms. International Journal of Hospitality & Tourism Administration, 14(4), 305-340. https://doi.org/10.1080/15256480.2013.838083
  • Clement, W., Mathieu, S., Prus, S. and Uckardesler, E. (2009). Precarious lives in the new economy: comparative intersectional analysis. In Vosko L, MacDonald M, Campbell I (Eds.). In Gender and the Contours of Precarious Employment. (pp. 240-255). New York: Routledge.
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  • Gust, G. A. (2006). Equality at work: Philippines. Manila: International Labour Organization.
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  • Hürtgen, S. (2021). Precarization of work and employment in the light of competitive Europeanization and the fragmented and flexible regime of European production. Capital & Class, 45(1), 71-91. https://doi.org/10.1177/0309816819900123
  • International Labour Organization. (1999a, June). Decent work: report of the director general. International Labour Conference, 87th Session. Geneva: International Labour Office.
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  • International Labour Organization. (1999b). World Employment Report 1998-1999. Geneva: International Labour Organization.
  • IUF. (2011). Unions call for comprehensive action on precarious work by the ILO. Retrieved from https://www.iuf.org/news/unions-call-for-comprehensive-action-on-precarious-work-by-the-ilo/
  • Janta, H., Ladkin, A., Brown, L. and Lugosi, P. (2011). Employment experiences of Polish migrant workers in the UK hospitality industry. Tourism Management, 32(5), 1006-1019. https://doi.org/10.1016/j.tourman.2010.08.013
  • Júlíusdóttir, M. and Halldórsdóttir, Í. H. (2020). Migrant Workers in Tourism: Challenges of Unions and Workers in the Icelandic Tourism Boom. In: Walmsley, A., Åberg, K., Blinnikka, P. and Jóhannesson, G. T. (Eds.). Tourism Employment in Nordic Countries: Trends, Practices, and Opportunities. (pp. 169-193). London: Palgrave Macmillan. https://doi.org/10.1007/978-3-030-47813-1_9
  • Kahancová, M., Meszmann, T. T. and Sedláková, M. (2020). Precarization via digitalization? Work arrangements in the on-demand platform economy in Hungary and Slovakia. Frontiers in Sociology, 5(3), 1-11. https://doi.org/10.3389/fsoc.2020.00003
  • Kalleberg, A. L. (2000). Nonstandard employment relations: Part-time, temporary, and contract work. Annual Review of Sociology, 26(1), 341–365. https://doi.org/10.1146/annurev.soc.26.1.341
  • Kalleberg, A. L. (2009). Precarious work, insecure workers: Employment relations in transition. American sociological review, 74(1), 1-22. https://doi.org/10.1177/000312240907400101
  • Kalleberg, A. L. and Vallas, S. P. (Eds.). (2017). Probing precarious work: Theory, research, and politics. In Precarious work (pp. 1-30). Bingley UK: Emerald Publishing Limited. https://doi.org/10.1108/S0277-283320170000031017
  • Klimenko, L. V. and Posukhova, O. Y. (2016). Signs and Scope of Precarization of Labor Relations in Modern Russia. International Journal of Environmental & Science Education, 11(18). 11061-11072. Retrieved from http://www.ijese.net/makale_indir/IJESE_1487_article_582dee3d4cb8e.pdf
  • Lee, C. K. (2016). Precarization or empowerment? Reflections on recent labor unrest in China. The Journal of Asian Studies, 75(2), 317-333. https://doi.org/10.1017/S0021911815002132
  • Louie, A. M., Ostry, A. S., Quinlan, M., Keegel, T., Shoveller, J. and LaMontagne, A. D. (2006). Empirical study of employment arrangements and precariousness in Australia. Relations Industrielles, 61(3), 465-489. https://doi.org/10.7202/014186ar
  • Luppers, N. and Murphy-Scanlon, J. (2018, December). Effective procedures to attract and retain workers in tourism [Abstract]. Proceedings of the Applied Management Conference. Waikato Institute of Technology, Hamilton. Retrieved from https://researcharchive.wintec.ac.nz/id/eprint/6445/1/AMC%201%282%29%20Cover%20page%20black.pdf
  • McDowell, L., Batnitzky, A. and Dyer, S. (2009). Precarious work and economic migration: emerging immigrant divisions of labour in Greater London's service industry. International Journal of Urban and Regional Research, 33(1), 3-25. https://doi.org/10.1111/j.1468-2427.2009.00831.x
  • McNamara, M., Bohle, P. and Quinlan, M. (2011). Precarious employment, working hours, work-life conflict and health in hotel work. Applied Ergonomics, 42(2), 225-232. https://doi.org/10.1016/j.apergo.2010.06.013
  • Menéndez, M., Benach, J., Muntaner, C., Amable, M. and O’Campo, P. (2007). Is precarious employment more damaging to women's health than men's?. Social Science & Medicine, 64(4), 776-781. https://doi.org/10.1016/j.socscimed.2006.10.035
  • mevzuat.gov.tr. (2012). Turist Rehberliği Meslek Kanunu. Retrieved from https://www.mevzuat.gov.tr/MevzuatMetin/1.5.6326.pdf
  • Mooney, S. and Ryan, I. (2009). A woman's place in hotel management: upstairs or downstairs?. Gender in Management: An International Journal, 24(3), 195-210. https://doi.org/10.1108/17542410910950877
  • Munck, R. (2013). The Precariat: A view from the South. Third World Quarterly, 34(5), 747-762. https://doi.org/10.1080/01436597.2013.800751
  • Neilson, B. and Rossiter, N. (2008). Precarity as a political concept, or, Fordism as an exception. Theory, Culture & Society, 25(7–8), 51–72. https://doi.org/10.1177/0263276408097796
  • Presidency of the Republic of Turkey, Ministry of Strategy and Budget (2019). Onbirinci Kalkınma Planının (2019-2023) Onaylandığına İlişkin Karar. Retrieved from https://www.sbb.gov.tr/wp-content/uploads/2022/07/On_Birinci_Kalkinma_Plani-2019-2023.pdf
  • Pushkala, P. (2005). Crafting qualitative research: Working in the postpositivist tradition. Armonk, New York: ME Sharpe.
  • Quinlan, M. (2012). The ‘pre-invention’of precarious employment: the changing world of work in context. The Economic and Labour Relations Review, 23(4), 3-23. https://doi.org/10.1177/103530461202300402
  • Ross, A. (2009). Nice work if you can get it. New York: New York University Press.
  • Rother, E. T. (2007). Systematic literature review X narrative review. Acta Paulista de Enfermagem, 20(2), v-vi. https://doi.org/10.1590/S0103-21002007000200001
  • Sayar, A. (2015). Yılkı Atı. Ankara: Ötüken.
  • Schierup, C. U., Ålund, A. and Likić‐Brborić, B. (2015). Migration, precarization and the democratic deficit in global governance. International Migration, 53(3), 50-63. https://doi.org/10.1111/imig.12171
  • Schmitt, J. and Mitukiewicz, A. (2012). Politics matter: changes in unionisation rates in rich countries, 1960–2010. Industrial Relations Journal, 43(3), 260-280. https://doi.org/10.1111/j.1468-2338.2012.00675.x
  • Scully, B. (2016). Precarity north and south: A southern critique of Guy Standing. Global Labour Journal, 7(2), 160-173. https://doi.org/10.15173/glj.v7i2.2521
  • Seifert, A. M. and Messing, K. (2006). Cleaning up after globalization: an ergonomic analysis of work activity of hotel cleaners. Antipode, 38(3), 557-578. https://doi.org/10.1111/j.0066-4812.2006.00595.x
  • Shircliff, J. E. (2020). Nomadic by nature? Contradictions and precarious work in Mongolian tourism. Central Asian Survey, 39(3), 361-377. https://doi.org/10.1080/02634937.2020.1736001
  • Slavnic, Z. (2013). Working in the ‘Bleak House’–an autoethnographic study of ethnic segmentation, precarization and informalization in the London hotel industry. Hospitality & Society, 3(1), 7-24. https://doi.org/10.1386/hosp.3.1.7_1
  • Standing, G. (2011). The precariat: The new dangerous class. London: Bloomsbury Academic. https://doi.org/10.5040/9781849664554
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  • Strauss, K. (2017). Precarious Work. In Richardson, D., Castree, N., Goodchild, M.F., Kobayashi, A., Liu, W. and Marston, R. A. (Eds.). International Encyclopedia of Geography: People, the Earth, Environment and Technology. Oxford: John Wiley & Sons. https://doi.org/10.1002/9781118786352.wbieg0718
  • Temizkan, R. and Yücesoy, S. (2020). Awareness on the legal rights of employees in the tourism industry: A research on the accommodation business employee. Journal of Tourism & Gastronomy Studies, 8(Special Issue 4), 304-320. https://doi.org/10.21325/jotags.2020.687
  • The Ministry of Labor and Social Security (2023). 6356 Sayılı Sendikalar ve Toplu İş Sösleşmesi Kanunu Gereğince İşkollarındaki İşçi Sayıları ve Sendikaların Üye Sayılarına İlişkin 2023 Temmuz Ayı İstatistikleri Hakkında Tebliğ. Resmi Gazete (No: 32265). Retrieved from https://www.csgb.gov.tr/media/91903/temmuz_2023-isci.pdf
  • United Nations. (2020). Policy Brief: COVID-19 and Transforming Tourism. Retrieved from https://unsdg.un.org/sites/default/ files/2020-08/sg_policy_brief_covid-19_tourism_august_2020.pdf.
  • Vosko, L. (2000) Temporary work: The gendered rise of a precarious employment relationship. Toronto: University of Toronto Press. https://doi.org/10.3138/9781442680432
  • Wilson, S. and Ebert, N. (2013). Precarious work: Economic, sociological and political perspectives. The Economic and Labour Relations Review, 24(3), 263-278. https://doi.org/10.1177/1035304613500434
  • Yıldırım, M. (2021). Tracing the consent, adaptation and resistance practices of an ‘unsustainable’workforce: The governmentality of workplaces in tourism industry. Tourism Management, 84, 104260. https://doi.org/10.1016/j.tourman.2020.104260
  • Zampoukos, K. (2022). Precarious jobs, precarious people in times of a pandemic: The impact on tourism workers and spaces of work. In Stoffelen, A. and Ioannides, D. (Eds.). Handbook of Tourism Impacts (pp. 183-195). Edward Elgar Publishing. https://doi.org/10.4337/9781800377684.00023
  • Zhang, L. (2015). Inside China's automobile factories. New York: Cambridge University Press. https://doi.org/10.1017/CBO9781139344388
  • Zientara, P., Adamska-Mieruszewska, J. and Bąk, M. (2024). Advancing understanding of unionization in the hospitality industry: the role of attitudes toward unions and social justice. Journal of Sustainable Tourism, 45, 1-21. https://doi.org/10.1080/09669582.2024.2306545
Toplam 86 adet kaynakça vardır.

Ayrıntılar

Birincil Dil İngilizce
Konular Turizm Politikası, İnsan Kaynakları Yönetimi, İş ve İşgücü Tarihi
Bölüm Makaleler
Yazarlar

Barış Çıvak 0000-0001-9334-3683

Yayımlanma Tarihi 23 Aralık 2024
Gönderilme Tarihi 2 Temmuz 2024
Kabul Tarihi 5 Aralık 2024
Yayımlandığı Sayı Yıl 2024 Cilt: 24 Sayı: 4

Kaynak Göster

APA Çıvak, B. (2024). How Could It Be Better? Seeking Solutions to the Precarization in the Tourism Workforce. Anadolu Üniversitesi Sosyal Bilimler Dergisi, 24(4), 1915-1938. https://doi.org/10.18037/ausbd.1509207