SAĞLIK SEKTÖRÜNDE ETİK İKLİM VE YILDIRMA (MOBBING) DAVRANIŞLARI ARASINDAKİ İLİŞKİNİN İNCELENMESİ
Year 2011,
Volume: 66 Issue: 01, 129 - 159, 01.01.2011
Bayram Şahin
Tuğba Dündar
References
- Abe, T. (1999), Ethical Climate and Physical Restraint Use (Chicago: Illionis University, Doktora Tezi).
- Albayrak, A., ve A. Eroğlu, Ş. Kalaycı, E. Küçüksille, B. Ak, M. Karaatlı, H. Keskin (2005), SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri ( Ankara: Asil Yayıncılık).
- Angelini, M. (1987), “Ethical Behavior for the Prevention of Injuries in the Workplace”, Ergonomics, 30: 231-237.
- Babin, B. J., and J.S. Boles, D.P Robin (2000), “Representing the Perceived Ethical Work Climate Among Marketing Employees”, Academy of Marketing Science, 28(3): 345–358.
- Bartels, K.K., E. Harrick, and K. Martell, D. Strickland (1998), “The Relationship between Ethical Climate and Ethical Problems within Human Resource Management”, Journal of Business Ethics, 17(7): 799-804.
- Baydar, T., ve B.S. Akgün (2007), “Yönetim Etiği Açısından Seçilmiş Ülke Uygulamaları: Portekiz Deneyimi”, Türk İdare Dergisi: 456-476.
- Birkner, L., and R. Birkner (2000), “Assessing Your Firm's Ethical Climate”, Occupational Hazards, 62(10): 141-142.
- Carmines, E.G., and R.A. Zeller (1982), Reliability and Validity Assessmen t ( Beverly Hills: Sage Publications Inc.).
- Cullen, J.B., B. Victor, and J.W. Bronson (1993), “The Ethical Climate Questionnaire: An Assessment of its Development and Validity”, Psychological Reports, 73: 667-674.
- Delaney, J., T. D. Sockell (1992), “Do Company Ethics Training Programs Make a Difference? An Empirical Analysis”, Journal of Business Ethics, 11(4): 719–727.
- Deshpande, S.P. (1996), ‘Ethical Climate and the Link Between Success and Ethical Behavior: An Empirical Investigation of a Non-Profit Organization’, Journal of Business Ethics 15(3): 315–320.
- Dönertaş, C.F. (2008), Etik İklimin Kuruma Güven Üzerindeki Etkisi (İstanbul: Marmara Üniversitesi, Yüksek Lisans Tezi).
- Eckhardt, R. (2001), “The Moral Duty to Provide Workplace Safety”, Professional Safety, 46(8): 36-39.
- Erondu, A.E., A. Sharland, O.J. Okpara (2004). “Corporate ethics in Nigeria: A test of Concept of an Ethical Climate”, Journal of Business Ethics (51): 349-357.
- Eser, G. (2007), Etik İklim ve Yöneticiye Güvenin Örgütsel Bağlılığa Etkisi (İstanbul:Marmara Üniversitesi, Yüksek Lisans Tezi).
- Fritzsche, D.J. (2000), “Ethical Climates and the Ethical Dimension of Decision-Making”, Journal of Business Ethics, 24: 125–140.
- Gül, H. (2006), “Etik Dışı Davranışlar ve Ussallaştırılması: Devlet Hastanelerinde Bir Uygulama”, Selçuk Üniversitesi Karaman İİBF Dergisi, 10(9): 65-79.
- Hart, S.E. (2005), “Hospital Ethical Climates and Registered Nurses’ Turnover Intentions”, Journal of Nursing Scholarship, 37(2): 173-177.
- Hasanoğlu, M. (2004), “Türk Kamu Yönetiminde Örgüt Kültürü ve Önemi”, Sayıştay Dergisi, 52: 53-60.
- Jansen, E., M.A. VonGlinow (1985), “Ethical Ambivalence and Organizational Reward Systems”, Academy of Management Review, 10(4): 814-822.
- Jaramillo, F., J.P. Mulki, P. Solomon (2006), “The Role of Ethical Climate on Salesperson’s Role Stress, Job Attitudes, Turnover Intention, and Job Performance”, Journal of Personal Selling & Sales Management, 26(3): 271-282.
- Joseph, J., S.P. Deshpande (1997), “The Impact of Ethical Climate on Job Satisfaction of Nurses ”, Health Care Management Review, 22(1): 76-81.
- Kantarcı, Z. (2007), İş Etiği ve Ahilik. Yüksek Lisans Tezi (Erzurum: Atatürk Üniversitesi).
- Kılavuz, R. (2003), Kamu Yönetiminde Etik ve Bir Sorun Alanı Olarak Yozlaşma (Ankara: Seçkin Yayıncılık).
- Koh, H.C., H.Y. Boo (2001), “The Link Between Organizational Ethics and Job Satisfaction: A Study of Managers Singapore”, Journal of Business Ethics, 29: 309–324.
- Laczniak, G. R., E. J. Inderrieden (1987), “The Influence of Stated Organizational Concern upon Ethical Decision Making ”, Journal of Business Ethics, 6: 297-307.
- Malloy, D.C., J. Agarwall (2001), “Differential Association and Role-Set Configuration: The İmpact of Signifanct Others upon the Perception of Ethical Climate in a Sports Organization”, Journal of Sport Management, 15: 195-218
- Mulki, J.P., F. Jaramillo, W.B. Locander (2006), “Effects of Ethical Climate and Supervisory Trust on Salesperson’s Job Attitudes and Intentions to Quit ”, Journal of Personal Selling and Sales Management, 26(1): 20–26.
- Nunnaly, J.C., I.H. Bernstein (1994), Psychometric Theory (New York: Mc Graw-Hill).
- Olson, L.L. (1998), “Hospital Nurses’ Perceptions of the Ethical Climate of Their Work Setting”, Journal of Nursing Scholarship, 30(4): 345-349.
- Özdevecioğlu, M., M.S. Aksoy (2005), “Organizasyonlarda Sabotaj: Türleri, Amaçları, Hedefleri ve Yönetimi”, Cumhuriyet Üniversitesi İİBF Dergisi, 6(1): 95-109.
- Peterson, D.K. (2002), “Deviant Workplace Behavior and the Organization's Ethical Climate”, Journal of Business and Psychology, 17(1): 47-61.
- Schluter, J., S. Winch, K. Holzhauser, A. Henderson (2008), “Nurses’ Moral Sensitivity and Hospital Ethical Climate: A Literature Review”, Nursing Ethics, 15(3): 304-321.
- Schwepker, J.C.H. (2001), ‘Ethical Climate’s Relationship to Job Satisfaction, Organizational Commitment and Turnover in the Sales Force’, Journal of Business Research, 54(1): 39–52.
- Schwepker, C.H., M.D. Hartline (2005), “Managing the Ethical Climate of Customer-Contact Service Employees ”, Journal of Service Research, 7(4): 377–397.
- Sharma, S. (1996), Applied Multivariate Techniques (New York: John Wiley & Sons, Inc,).
- Taylor, M. (2004), The Relationships between Workplace Violence, Deviant Workplace Behavior, Ethical Climate, Organisational Justice and Abusive Supervision (Los Angeles: Doctoral Dissertation, Alliant International University).
- Tidwell, A. (2000), “Ethics, Safety and Managers”, Business & Professional Ethics Journal, 19: 161-180.
- Trevino, L.K. (1986), “Ethical Decision Making in Organizations: A Person Situation Interactionist Model”, Acad Manage Review, 11: 601–617.
- Trevifio, L.K., K. Butterfield, B. McCabe (1998, “The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors”, Business Ethics Quarterly, 8(3): 447-476.
- Upchurch, R.S., S.K. Ruhland (1996), “The Organizational Bases of Ethical Work Climates in Lodging Operations as Perceived by General Managers”, Journal of Business Ethics, (15): 1083-1093.
- Uzunçarşılı, Ü., M. Toprak, O. Ersun (2000), Şirket Kültürü ve İş Prensipleri (İstanbul: İstanbul Ticaret Odası).
- Valentine, S., T. Barnett (2003), “Ethics Code Awareness, Perceived Ethical Values, and Organizational Commitment”, Journal of Personal Selling and Sales Management, 23: 359-367.
- Victor, B., J.B. Cullen (1988), “The Organizational Basis of Ethical Work Climates”, Administrative Science Quarterly, 33: 51-57.
- Weber, J. (1995), “Influences Upon Organizational Ethical Subclimates: A Multi-Departmental Analysis of a Single Firm”, Organization Science, 6(5): 509- 523.
- Weber, J., J.E. Seger (2002), “Influences upon Organizational Ethical Climate Subclimates: A Replication Study of a Single Firm at Two Points in Time”, Journal of Business Ethics, (41): 69-84.
- Wimbush, J.C., J.M. Shepard (1994), ‘Toward an Understanding of Ethical Climate: Its Relationship to Ethical Behavior and Supervisory Influence’, Journal of Business Ethics, 13: 637–647.
- Wimbush, C.J., M.J. Shepard, E.S. Markham (1997), “An Empirical Examination of The Multidimensionality of Ethical Climate in Organizations”, Journal of Business Ethics, 16: 67-77.
SAĞLIK SEKTÖRÜNDE ETİK İKLİM VE YILDIRMA (MOBBING) DAVRANIŞLARI ARASINDAKİ İLİŞKİNİN İNCELENMESİ
Year 2011,
Volume: 66 Issue: 01, 129 - 159, 01.01.2011
Bayram Şahin
Tuğba Dündar
Abstract
Bu çalışmada sağlık çalışanlarının hastanelerinin etik iklimine ilişkin değerlendirmelerinin yıldırmaya maruz kalma durumlarına göre değişip değişmediğini belirlemek amaçlanmıştır. Çalışma Bolu il merkezinde faaliyette bulunan Sağlık Bakanlığı’na bağlı bir hastane ile bir üniversite ve iki özel hastane olmak üzere toplam dört hastanede çalışan sağlık personeli üzerinde gerçekleştirilmiştir. Çalışma sonuçları; sağlık çalışanlarının hastanelerinin etik ikliminde en az yardımseverlik en çok ise egoistlik iklim türünün varlığını ifade ettiklerini göstermiştir. Yapılan Mancova analizi sonucunda; sağlık çalışanlarının yıldırmaya maruz kalıp kalmamalarının etik iklim ile ilgili değerlendirmeleri üzerinde anlamlı bir etkisinin olmadığı (p>0,05), buna karşın çalışma süresi ile yardımseverlik ve ilkeli iklim türüne ilişkin değerlendirmeler arasında anlamlı ilişkiler olduğu (p
References
- Abe, T. (1999), Ethical Climate and Physical Restraint Use (Chicago: Illionis University, Doktora Tezi).
- Albayrak, A., ve A. Eroğlu, Ş. Kalaycı, E. Küçüksille, B. Ak, M. Karaatlı, H. Keskin (2005), SPSS Uygulamalı Çok Değişkenli İstatistik Teknikleri ( Ankara: Asil Yayıncılık).
- Angelini, M. (1987), “Ethical Behavior for the Prevention of Injuries in the Workplace”, Ergonomics, 30: 231-237.
- Babin, B. J., and J.S. Boles, D.P Robin (2000), “Representing the Perceived Ethical Work Climate Among Marketing Employees”, Academy of Marketing Science, 28(3): 345–358.
- Bartels, K.K., E. Harrick, and K. Martell, D. Strickland (1998), “The Relationship between Ethical Climate and Ethical Problems within Human Resource Management”, Journal of Business Ethics, 17(7): 799-804.
- Baydar, T., ve B.S. Akgün (2007), “Yönetim Etiği Açısından Seçilmiş Ülke Uygulamaları: Portekiz Deneyimi”, Türk İdare Dergisi: 456-476.
- Birkner, L., and R. Birkner (2000), “Assessing Your Firm's Ethical Climate”, Occupational Hazards, 62(10): 141-142.
- Carmines, E.G., and R.A. Zeller (1982), Reliability and Validity Assessmen t ( Beverly Hills: Sage Publications Inc.).
- Cullen, J.B., B. Victor, and J.W. Bronson (1993), “The Ethical Climate Questionnaire: An Assessment of its Development and Validity”, Psychological Reports, 73: 667-674.
- Delaney, J., T. D. Sockell (1992), “Do Company Ethics Training Programs Make a Difference? An Empirical Analysis”, Journal of Business Ethics, 11(4): 719–727.
- Deshpande, S.P. (1996), ‘Ethical Climate and the Link Between Success and Ethical Behavior: An Empirical Investigation of a Non-Profit Organization’, Journal of Business Ethics 15(3): 315–320.
- Dönertaş, C.F. (2008), Etik İklimin Kuruma Güven Üzerindeki Etkisi (İstanbul: Marmara Üniversitesi, Yüksek Lisans Tezi).
- Eckhardt, R. (2001), “The Moral Duty to Provide Workplace Safety”, Professional Safety, 46(8): 36-39.
- Erondu, A.E., A. Sharland, O.J. Okpara (2004). “Corporate ethics in Nigeria: A test of Concept of an Ethical Climate”, Journal of Business Ethics (51): 349-357.
- Eser, G. (2007), Etik İklim ve Yöneticiye Güvenin Örgütsel Bağlılığa Etkisi (İstanbul:Marmara Üniversitesi, Yüksek Lisans Tezi).
- Fritzsche, D.J. (2000), “Ethical Climates and the Ethical Dimension of Decision-Making”, Journal of Business Ethics, 24: 125–140.
- Gül, H. (2006), “Etik Dışı Davranışlar ve Ussallaştırılması: Devlet Hastanelerinde Bir Uygulama”, Selçuk Üniversitesi Karaman İİBF Dergisi, 10(9): 65-79.
- Hart, S.E. (2005), “Hospital Ethical Climates and Registered Nurses’ Turnover Intentions”, Journal of Nursing Scholarship, 37(2): 173-177.
- Hasanoğlu, M. (2004), “Türk Kamu Yönetiminde Örgüt Kültürü ve Önemi”, Sayıştay Dergisi, 52: 53-60.
- Jansen, E., M.A. VonGlinow (1985), “Ethical Ambivalence and Organizational Reward Systems”, Academy of Management Review, 10(4): 814-822.
- Jaramillo, F., J.P. Mulki, P. Solomon (2006), “The Role of Ethical Climate on Salesperson’s Role Stress, Job Attitudes, Turnover Intention, and Job Performance”, Journal of Personal Selling & Sales Management, 26(3): 271-282.
- Joseph, J., S.P. Deshpande (1997), “The Impact of Ethical Climate on Job Satisfaction of Nurses ”, Health Care Management Review, 22(1): 76-81.
- Kantarcı, Z. (2007), İş Etiği ve Ahilik. Yüksek Lisans Tezi (Erzurum: Atatürk Üniversitesi).
- Kılavuz, R. (2003), Kamu Yönetiminde Etik ve Bir Sorun Alanı Olarak Yozlaşma (Ankara: Seçkin Yayıncılık).
- Koh, H.C., H.Y. Boo (2001), “The Link Between Organizational Ethics and Job Satisfaction: A Study of Managers Singapore”, Journal of Business Ethics, 29: 309–324.
- Laczniak, G. R., E. J. Inderrieden (1987), “The Influence of Stated Organizational Concern upon Ethical Decision Making ”, Journal of Business Ethics, 6: 297-307.
- Malloy, D.C., J. Agarwall (2001), “Differential Association and Role-Set Configuration: The İmpact of Signifanct Others upon the Perception of Ethical Climate in a Sports Organization”, Journal of Sport Management, 15: 195-218
- Mulki, J.P., F. Jaramillo, W.B. Locander (2006), “Effects of Ethical Climate and Supervisory Trust on Salesperson’s Job Attitudes and Intentions to Quit ”, Journal of Personal Selling and Sales Management, 26(1): 20–26.
- Nunnaly, J.C., I.H. Bernstein (1994), Psychometric Theory (New York: Mc Graw-Hill).
- Olson, L.L. (1998), “Hospital Nurses’ Perceptions of the Ethical Climate of Their Work Setting”, Journal of Nursing Scholarship, 30(4): 345-349.
- Özdevecioğlu, M., M.S. Aksoy (2005), “Organizasyonlarda Sabotaj: Türleri, Amaçları, Hedefleri ve Yönetimi”, Cumhuriyet Üniversitesi İİBF Dergisi, 6(1): 95-109.
- Peterson, D.K. (2002), “Deviant Workplace Behavior and the Organization's Ethical Climate”, Journal of Business and Psychology, 17(1): 47-61.
- Schluter, J., S. Winch, K. Holzhauser, A. Henderson (2008), “Nurses’ Moral Sensitivity and Hospital Ethical Climate: A Literature Review”, Nursing Ethics, 15(3): 304-321.
- Schwepker, J.C.H. (2001), ‘Ethical Climate’s Relationship to Job Satisfaction, Organizational Commitment and Turnover in the Sales Force’, Journal of Business Research, 54(1): 39–52.
- Schwepker, C.H., M.D. Hartline (2005), “Managing the Ethical Climate of Customer-Contact Service Employees ”, Journal of Service Research, 7(4): 377–397.
- Sharma, S. (1996), Applied Multivariate Techniques (New York: John Wiley & Sons, Inc,).
- Taylor, M. (2004), The Relationships between Workplace Violence, Deviant Workplace Behavior, Ethical Climate, Organisational Justice and Abusive Supervision (Los Angeles: Doctoral Dissertation, Alliant International University).
- Tidwell, A. (2000), “Ethics, Safety and Managers”, Business & Professional Ethics Journal, 19: 161-180.
- Trevino, L.K. (1986), “Ethical Decision Making in Organizations: A Person Situation Interactionist Model”, Acad Manage Review, 11: 601–617.
- Trevifio, L.K., K. Butterfield, B. McCabe (1998, “The Ethical Context in Organizations: Influences on Employee Attitudes and Behaviors”, Business Ethics Quarterly, 8(3): 447-476.
- Upchurch, R.S., S.K. Ruhland (1996), “The Organizational Bases of Ethical Work Climates in Lodging Operations as Perceived by General Managers”, Journal of Business Ethics, (15): 1083-1093.
- Uzunçarşılı, Ü., M. Toprak, O. Ersun (2000), Şirket Kültürü ve İş Prensipleri (İstanbul: İstanbul Ticaret Odası).
- Valentine, S., T. Barnett (2003), “Ethics Code Awareness, Perceived Ethical Values, and Organizational Commitment”, Journal of Personal Selling and Sales Management, 23: 359-367.
- Victor, B., J.B. Cullen (1988), “The Organizational Basis of Ethical Work Climates”, Administrative Science Quarterly, 33: 51-57.
- Weber, J. (1995), “Influences Upon Organizational Ethical Subclimates: A Multi-Departmental Analysis of a Single Firm”, Organization Science, 6(5): 509- 523.
- Weber, J., J.E. Seger (2002), “Influences upon Organizational Ethical Climate Subclimates: A Replication Study of a Single Firm at Two Points in Time”, Journal of Business Ethics, (41): 69-84.
- Wimbush, J.C., J.M. Shepard (1994), ‘Toward an Understanding of Ethical Climate: Its Relationship to Ethical Behavior and Supervisory Influence’, Journal of Business Ethics, 13: 637–647.
- Wimbush, C.J., M.J. Shepard, E.S. Markham (1997), “An Empirical Examination of The Multidimensionality of Ethical Climate in Organizations”, Journal of Business Ethics, 16: 67-77.