EXAMINING THE EFFECTS OF SMARTPHONE USE AT WORK ON WORK ATTITUDES

Year 2020, Volume: 29 Issue: 4, 331 - 353, 30.12.2020

Sefer Yılmaz , Azmi Yalçın , Murat Türk

https://doi.org/10.35379/cusosbil.818316

Cited By: 1

Abstract

This study concentrated on excessive smartphone use at work and examined its effects on job performance and work attitudes based on a sample of 486 participants from two distinct companies, IT and construction, located in Ankara. In the analysis, smartphone addiction and daily duration of smartphone usage at work were found to be negatively associated with job performance. Meaningful differences were detected in terms of both gender and industry type. Female participants were found to have more daily smartphone use at work than male participants. Those from IT company were also observed to have more daily duration of smartphone use at work than that of construction company. Job satisfaction and organizational commitment had positively associated with each other and with job productivity. However, no meaningful relationship was detected between smartphone addiction and both job satisfaction and organizational commitment. It is concluded that, the level of excessive smartphone use should be determined considering both gender and industry type in order to develop a balanced smartphone use arrangement, which would not harm the productivity at work.

Keywords

Smartphone addiction, technology-work conflict, job satisfaction, organizational commitment, job performance

EXAMINING THE EFFECTS OF SMARTPHONE USE AT WORK ON JOB PERFORMANCE AND WORK ATTITUDES

Abstract

Mevcut çalışma iş yerinde aşırı derecede akıllı telefon kullanımının iş performansı ve iş tutumları üzerindeki etkilerini incelemektedir. Çalışmanın verileri Ankara’da faaliyet yürüten, bilgi teknolojileri ve inşaat sektöründeki 486 çalışandan elde edilmiştir. Analiz sonuçları akıllı telefon bağımlılığının ve iş yerinde günlük akıllı telefon kullanımının iş performansı üzerinde negatif bir etki yarattığını ortaya koymuştur. Ek olarak, hem sektör hem de cinsiyet bazında anlamlı farklılıklar tespit edilmiştir. Kadın katılımcıların iş yerinde erkek katılımcılara göre daha fazla günlük akıllı telefon kullandığı görülmüştür. Yine, bilgi teknolojilerinde çalışan bireylerin inşaat sektöründe çalışanlardan daha fazla akıllı telefon kullandığı tespit edilmiştir. Ayrıca is tatmini, işe bağlılık ve üretkenlik birbirleriyle ilişkili bulunmuştur. Ancak akıllı telefon bağımlılığı ile hem iş tatmini hem de örgütsel bağlılık arasında anlamlı bir ilişki saptanmamıştır. Bu anlamda, işyerinde verimliliğe zarar vermeyecek dengeli bir akıllı telefon kullanım düzenlemesi geliştirmek için aşırı akıllı telefon kullanım düzeyinin hem cinsiyet hem de sektör türü dikkate alınarak belirlenmesi gerektiği sonucuna varılmıştır.

Keywords

Akıllı telefon bağımlılığı, teknoloji-iş çatışması, iş tatmini, örgütsel bağlılık, iş performansı

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