PSİKOLOJİK RAHATLIK ALGISININ İŞGÖREN SESLİLİĞİ VE TAKIM İŞBİRLİĞİ ARASINDAKİ İLİŞKİDE ARACI DEĞİŞKEN ROLÜ

Abstract

Araştırmada, örgütlerde çalışanların etkinlik ve verimliliğini arttıracak düşünce ve tekliflerini sunması olarak tanımlanan işgören sesliliğinin takım işbirliğine olan etkisinde organizasyonlarda kişilerarası psikolojik risk algısı şeklinde ifade edilen psikolojik rahatlığın aracı değişken rolünün ortaya konulması amaçlanmıştır. Sinop’ta bulunan yerel bir işletmenin çalışanları (n=240) araştırmanın örneklemini oluşturmaktadır. Araştırmada verilerin analizinde SPSS 21 Paketi ve Hayes (2013)’in SPSS uygulamasında aracı değişkenli modellerin ölçülmesi için geliştirmiş olduğu PROCESS 2.15 makrosu kullanılarak aracı değişkenin etkisi gözlenmiştir. Çıkan sonuçlara göre psikolojik rahatlık algısının işgören sesliliği ve takım işbirliği ilişkisinde kısmi aracılık etkisinin olduğu söylenebilir. İşgören sesliliğinin takım işbirliğine olan etkisi (β= ,28, p>.001) psikolojik rahatlık algısı ilişkiye dahil edildiğinde (β= ,25, p<.001) düşmüş fakat anlamlılığını yitirmemiştir.  

Anahtar Kelimeler: Psikolojik Rahatlık, İşgören Sesliliği, Takım İşbirliği.

THE MEDIATING ROLE OF PSYCHOLOGICAL SAFETY IN THE RELATION BETWEEN EMPLOYEE VOICE AND TEAM COLLABORATION

Abstract

The aim of this study is to analyze the mediating role of Psychological Safety which is defined as interpersonal risk perception,  in the relation between employee voice which is defined as feedback and proposals to increase productivity and efficiency and team collaboration. Employees of a local business in Sinop  (n=240) are composing sample. SPSS 21 and PROCESS 2.15 aplication of Hayes which is used to observe the mediating effect of variables are used to analyze the data. According to the results it can be said that there is a partial mediataing effect of psychological safety beween employee voice and team collaboration. The effect of employee voice (β=.28; p<.001,) decreased after mediating variable psychological safety added to (β= -0,84 ,  p<.001) regression but kept it’s significance

Keywords: Psychological Safety, Employee Voice, Team Collaboration.

References

1. Amabile, T. M. (1988). A model of creativity and innovation in organizations. In B. M. Staw ve L. L. Cummings (Eds.), Research in organizational behavior, Vol. 10, 123-167. Greenwich, CT: JAI Press.
2. Aral, S., Brynjolfsson, E. ve Van Alstyne, M. (2007). Productivity Effects of Information Diffusion in Networks. MIT Center for Digital Business, July 2007.
3. Armstrong, M. (2006). Handbook of Human Resource Management Practice (10th ed.). London: Kogan Page, Limited.
4. Arslan, A. ve Yener, S. (2016). İşgören sesliliği ölçeğinin Türkçeye uyarlanması çalışması. Yönetim ve Ekonomi Araştırmaları Dergisi,14 (1): 173-191.
5. Baer, M., ve Frese, M. (2003). Innovation is not enough: Climates for initiative and psychological safety, process innovations, and firm performance. Journal of Organizational Behavior, 24: 45–68.
6. Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
7. Baron, R. M., ve Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51:1173–1182.
8. Bstieler, L. ve Hemmert, M. (2010). Increasing Learning and Time Efficiency in International New Product Development Teams. Journal of Product Innivation Management.27(4): 485-499.

9. Blau, P. M. (1964). Exchange and Power in Social Life. New York: Wiley.
10. Blau, P. M. (1977). Inequality and Heterogeneity, FreePress, New York.
11. Bornemisza, A. (2013). Creativity and Psychological Safety. Unpublished Master Thesis. Lund University Psychology Department, Lund, Holland.
12. Burke, C. S., Stagl, K. C., Klein, C., Goodwin, G. F., Salas, E., ve Halpin, S. M. (2006). What type of leadership behaviors are functional in teams?. Leadership Quarterly, 17: 288-307.
13. D’Amour, D., Ferrada-Videla, M., San Martı´n Rodrı´guez, L. & Beaulieu, M. D. (2005). Conceptual basis for interpro-fessional collaboration: Core concepts and theoretical frameworks. Journal of Interprofessional Care, 19(1):116-31
14. Ditkoff, M., Allen, C., Moore,T. ve Pollard, D. (2005). Ideal Collaborative Team, Innovation Solution Center and Dave Pollard of Meeting of Minds.November, 2005.
15. Dillenbourg, P., Baker, M., Blaye, A., & O’Malley, C. (1996). The evolution of research on collaborative learning. In E. Spada & P. Reiman (Eds.), Learning in humans and machine: Towards an interdisciplinary learning science: 189-211.
16. Dirks, K. T. ve Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for organizational research. Journal of Applied Psychology, 87: 611-628.
17. Edmondson, A. C. (1999). Psychological Safety and Learning Behavior in Work Teams. Administrative Science Quarterly, 44(2): 350-384.
18. Edmonson, A. C.(2003). Psychological safety, trust and learning in organizations, A-Group Level Lens, Sciencedirect Veritabanı, (20.02.2016)
19. Frost ve Sullivan (2006). New Research Reveals Collaboration Is a Key Driver of Business Performance Around the World. Whitepaper. Microsoft Press Release. Redmond, Washington, June 5, 2006.
20. Goltz, H. H. ve Smith, M. L. (2010). Yule-Simpson’s Paradox. Practical Assessment. Research & Evaluation, 2010 (15); 15-24.
21. Gómez, L. F. ve Ballard, D. I. (2013). Communication for the long-term: Information allocation and collective reflexivity as dynamic capabilities. Journal of Business Communication, 50 (2); 208-220.
22. Hansen, M. T., Nohria, N. ve Tierney, T. (1999). What’s your strategy for managing knowledge ?. Harvard Business Review, 1999(3): 106-16.
23. Harris, P. R., ve Harris, K. G. (1996). Managing effectively through teams. Team Performance Management: An International Journal, 2(3): 23-36.
24. Hayes, A. F. (2013), An Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-based Approach, Guilford Press, New York, NY.
25. Higgins, N., Watts, D., and Bindman, J.,(2005). Assessing violence risk in general adult psychiatry. Psychiatric Bulletin, 29: 131–133.
26. Hirschman, A. (1970). Exit, Voice and Loyalty. Cambridge, Harvard University Press, 1970.
27. Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal,33(4): 692-725.
28. Kay, J. (1995). Why Firms Succeed. Oxford: Oxford University Press.
29. Kessel, M., Kratzer, J. Ve Schultz,C. (2012). Psychological Safety, Knowledge Sharing and Creative Performance in Healthcare Teams, Creativity and Innovation Management,21(2)147-157.
30. Levin, D. Z. ve Cross, R. (2004). The strength of weak ties you can trust: the mediating role of trust in effective knowledge transfer. Management Science, 50(11): 1477-1490.
31. Mayer, R., Davis, J., ve Schoorman, F. D. (1996). An Integrative Model of Organizational Trust. Academy of Management Review, 20 (3): 709-734.
32. McCabe, D. M., ve Lewin, D. (1992). Employee Voice: A Human Resource Management Perspective. California Management Review, 34(3), 112-123.
33. McCallin, A. (2001). Interdisciplinary practice – a matter of teamwork: An integrated literature review. Journal of Clinical Nursing, 10: 419- 428.
34. Orchard, C. A., King, G. A., Khalili, H., ve Bezzina, M. (2012). Assessment of Interprofessional Team Collaboration Scale, Development and Testing Instrument. Journal of Continuing Education in the Health Professions, 32 (1): 58-67.
35. Pirola-Merlo A, Mann L (2004), The Relationship between Individual Creativity and Team Creativity: Aggregating Across People and Time. J. Organ. Behav.4(1): 225-236.
36. Roschelle, J. (1992) Learning by collaborating: Convergent conceptual change. Journal of the Learning Sciences, 2: 235–276.
37. Schein, E. H. (1985). Organizational Culture and Leadership (1st ed.). San Francisco: Jossey-Bass.
38. Schepers, J., Jong, A.,Wetzels, M. ve Ruyter, K. (2007). Psychological safety and social support in gropuware adoption. A Multi-level Assessment in education. Computers and Education 51:757-775.
39. Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological Methodology,4(3): 290-312.
40. Staples, D.S. ve Webster, J. (2008). Exploring the effects of trust, task interdependence and virtualness on knowledge sharing in teams. Information Systems Journal, 18(6): 617-640.
41. Van Dyne, L. ve Lepine, J. A. (1998). Helping and Voice Extra-Role Behavior. Evidence of Construct and Predictive Validity. Academy of Management Journal,41: 108-119.
42. Van Dyck, C., Frese, M., Baer, M., ve Sonnentag, S. (2005). Organizational error management culture and its impact on performance: a two-study replication. Journal of Applied Psychology, 90: 1228-1240.
43. Walumbwa, F. O. ve Schaubroeck, J. (2009). Leader Personality and Employee Voice Behavior: Mediating Roles of Ethical Leadership and Work Group Psychological Safety. Journal of Applied Psychology, 94: 1275–1286.
44. West, M. A. and Anderson N. R. (1996). Innovation in top management teams. Journal of Applied Psychology, 81: 680-693.
45. Yener, S. (2015). Psikolojik Rahatlık Algısı Türkçe Formunun Geçerlik ve Güvenirlik Çalışması, ODÜ Sosyal Araştırmalar Dergisi, 1: 280-305.
46. Yener, S. ve Arslan, A. (2016). Güdüleyici dil, işgören sesliliği ve örtük bilgi paylaşım davranışı etkileşiminde psikolojik rahatlığın düzenleyici rolü, İstanbul Üniversitesi 15. Ulusal İşletme Kongresi,99 Nu.lı Bildiri, 26-28 Mayıs 2016, İstanbul / Türkiye