Evaluation of the Performance of Logistics Companies by the ENTROPY-VICOR Method During the COVID-19 Pandemıc Process

Abstract

The aim of this study is to discuss the performance evaluation of logistics companies that are in the top ten every year in the evaluation list of the 2020-2022 European Conference of Ministers of Transport (UBAK) during the COVID-19 pandemic. For this purpose, a Multi-Criteria Decision Making (MCDM) approach combining ENTROPI and VIKOR methods was used. In the first stage of the study, the objective weights of the criteria were calculated with Entropy. In the second stage of the study, the performance of logistics companies was determined and ranked according to the VIKOR method. According to the findings obtained from the entropy weighting method, the two most important performance criteria are the 3rd Country Expedition Per Document (BB3ÜS) and the Warning Penalties from UBAK (UVIC), respectively. According to the results obtained with the Entrop-VIKOR method, it has been determined that the F7 company for the years 2020 and 2021 and the F5 company for the year 2022 are the most successful companies in terms of the performance criteria used. The findings of this study are of great importance for logistics companies that have to use their resources effectively and efficiently under intense competition conditions in order to maintain and increase their existing market shares, and for decision-makers working to create a standard logistics system.

Keywords

• Entropy
• VIKOR
• Road Transport
• Covid 19

COVİD-19 Pandemisi Sürecinde Lojistik Firmalarının Performansının ENTROPİ-VİKOR Yöntemi ile Değerlendirilmesi

Abstract

Bu çalışmada amaç COVID-19 pandemesi sürecinde 2020-2022 Ulaştırma Bakanları Avrupa Konferansı (UBAK) değerlendirme listesinde her yıl ilk onda yer alan lojistik firmalarının performans değerlendirmesini ele almaktır. Bu amaçla ENTROPİ ve VIKOR yöntemlerini birleştiren bir Çok Kriterli Karar Verme (ÇKKV) yaklaşımı kullanılmıştır. Çalışmanın ilk aşamasında kriterlere ilişkin objektif ağırlıklar Entropi ile hesaplanmıştır. Çalışmanın ikinci aşamasında ise lojistik firmaların performansı VİKOR yöntemine göre belirlenip sıralanmıştır. Entropi ağırlıklandırma yönteminden elde edilen bulgulara göre en önemli iki performans kriteri sırasıyla Belge Başına 3.Ülke Seferi (BB3ÜS) ve UBAK'tan Verilen İhtar Cezalarıdır (UVİC). Entrop-VİKOR yöntemi ile ulaşılan sonuçlara göre, kullanılan performans kriterleri açısından 2020 ve 2021 yılları için F7 ve 2022 yılı için de F5 firması en başarılı firmalar olduğu belirlenmiştir. Bu çalışmanın bulguları, mevcut pazar paylarını korumak ve artırmak için yoğun rekabet koşulları altında kaynaklarını etkin ve verimli şekilde kullanmak zorunda olan lojistik firmaları ve standart bir lojistik sistemi oluşturmak için çalışan karar verici taraflar acısından büyük önem taşımaktadır.

Keywords

• Entropi
• VIKOR
• Karayolu Taşımacılığı
• COVID-19

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