MOBBİNG'İN ÖRGÜTSEL BAĞLILIK ÜZERİNE ETKİSİNİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA
Year 2008,
Issue: 22, - , 20.06.2015
Derya Ergun Özler
Ceren Giderler Atalay
Meltem Dirican
Abstract
Mobbing which simply means oppression and coercion exercised on employees may result in negative consequences both fort he organization and its employees. The research on the subject indicates that mobbing generates a desire to live the work, a decrease in organizational commitment and dependently a rise in employee turnover. The particular aim of this study is to show the impact of mobbing on organizational commitment. The research findings verified these negative effects and provide some useful suggestions to deal with the problem
References
- Akçamete, G.; Kaner, S. ve Sucuoğlu, B. (2001). Öğretmenlerde Tükenmişlik İş Doyumu ve Kişilik. Ankara: Nobel Yayın Dağıtım.
- Arnold, J.; Cooper, C. L. ve Robertson, I. T. (1998). Work Psychology: Understanding Human Behavior in the Workplace (3rd Edition). Essex: Pearson Education ltd.
- Balay, R. (2000). Yönetici ve Öğretmenlerde Örgütsel Bağlılık. Ankara: Nobel.
- Baron, R. A. ve Neuman, J. H. (1996). “Workplace Violence and Workplace Aggression: Evidence on Their Relative Frequency and Potential Causes”, Aggressive Behavior, 22: 161-173.
- Baykal, A. N. (2005). Yutucu Rekabet: Kanuni Devrindeki Mobbingden Günümüze. İstanbul: Sistem.
- Beswick, J.; Gore, J. ve Palferman, D. (2004). “Bullying at Work: A Review of the Literature”, Healty&Safety laboratory,
- http://www.hse.gov.uk/research/hsl_pdf/2006/hs/0630.pdf, (03.06.2007).
- Brown, B. B. (2003). Employees` Organizational Commitment and Their Perception
- Leadership Behaviors, Dissertation, Faculty of the Virginia Polytechnic Institute and State University, Virginia. http://scholar.lib.vt.edu/theses/
- Buchanan, B. (2000). “Building Organizational Commitment: The Socialization of Managers in Work Organizations”, Administrative Science Quartely, 19: 533-546.
- Çekmecelioğlu, H. G. (2005). “Örgüt İkliminin İş Tatmini ve İşten ayrılma Niyeti Üzerindeki Etkisi: Bir Araştırma”, Cumhuriyet Üniversitesi İktisadi İdari Bilimler Dergisi, 6(2): 23-29.
- Çobanoğlu, Ş. (2005). Mobbing ve Başa Çıkma Yöntemleri. İstanbul: Timaş. Davenport, N.; Schwartz, R. D. ve Elliott, G. P. (2003). Mobbing: yerlerinde Duygusal Taciz (Çev: Osman Cem Önortay). İstanbul: Sistem.
- Di Martino, V., Hoel, H., ve Cooper,C. C. (2003),” Preventing Violence and Harassment in the Workplace”, European Foundation for the İmprovement
- of Living and Working Conditions,
- http://www.eurofound.eu.int/publications/ files/EFO2109EN.pdf (12.08.2007).
- Einarsen, S., Raknes, B. I., ve Matthiesen, S. B. (1994). “Bullying and Harassment at Work and Their Relationships to Work Environment Quality: An Explatory Study”, European Work and Organizational Psychologist, 4(4): 381-401.
- Einarsen, S. ve Skogstad, A., (1996). “Bullying at Work: Epidemiologial Findings in Public and Private Organizations”, European Journal of work and Organizational Psychology, 5(2): 185-201.
- Einarsen, S. (2000). “Harassment andBullying at Work: A Review of the Scandinavian Approach”, Agression and Violant Behaviour, 5(4): 379-401.
- Field, T. (2002). “There’s No Accounting for Bullying”, British Medical Journal, E-Letters, http://bmj.com/cgi/eleters/324/7342/878#21719
- Hoel, H. ve Cooper, C. (2000). Descructive Conflict and Bullying at Work. Manchester: School of Management, University of Manchester Institute Science and Teknology (UMIST), The British Occupational Health Research Foundation (BOHRF),
- http://www.csren.gov.uk/UMISTreportHelgeHoel1.PDF (12.10.2007).
- Hubert, A. B. ve Veldhoven, M. (2001), “Risk Sectors for Undesirable Behavior and Mobbing”, European journal of Work and Organizational Psychology, 10(4): 415-424.
- Jaros, S. J. (1995). "An Assessment of Meyer & Allen's Three Component Model of Organizational Commitment and Turnover Intentions", Academy of Management Proceedings, pp.317-321.
- Kelly, D. J. (2005). “Reviewing Workplace Bullying: Strengthening Approaches to a Complex Phenomenon”, Journal of Occupational Health and Safety, 21(6): 551-564.
- Leymann, H. (1996). “The Content and Development of Mobbing at Work”, European Journal of Work and Organızational Psychology, 5(2): 165-184.
- Leymann, H. ve Gustaffson, A. (1996). “Mobbing at Work and Development of Post Travmatik Stress Disorders”, Europen Journal of Work and Organizational Psychology, 5(2): 251-275.
- Lynch, J. (2002). “Workplace Bullying: Implıcatıons for Police Organisations”, Australasian Centre for Policing Research, A Critical Issues in Policing Paper, No.8: 1-43.
- Meyer J. P. ve Allen, N. J. (1997). Commitment in Workplace, Theory, Research and Application, London: Sage Publications.
- Mowday, R. T.; Porter, L. W. ve Steers, R. M. (1982), Employee- Organization Lingages: The Psychology of Commitment, Absenteeism and Turnover. New York: Academic Press.
- Niedl, K. (1996). “Mobbing and Wellbeing: Economic and Personnel Development Implications”, European Journal of Work and Organizational Psychology, 5(2): 239- 249.
- Obeng, K. ve Ugboro, I. (2003). "Organizational Commitment Among Public Transit Employees: An Assessment Study", Journal of The Transportation Research Forum, 57(2): 83-98.
- Porter, L. W.; Steers, R. M.; Mowday, R.T. ve Boullıan, P. U. (1974). “Organizational Commitment, Job Satisfaction and Turnover Among Psychiatric Technicians”, Journal of Applied Psychology. 15: 603-609.
- Risso, R. D. (2003). Kişilik Tipleri (Çev: Göker Talay). İstanbul: Kuraldışı.
- Salin, D. (2003). “Workplace Bullying among Business Professionals, Prevelance, Organizational Antecedents and Gender Differences”, Academic Dissertation, Helsingfors,
- http://www.hse.gov.uk/research/hsl_pdf/2006/hs0630.pdf (09.07.2007 ).
- Solmuş, T. (2005). “İş yaşamında Travmalar: Cinsel Taciz ve Duygusal Zorbalık / Taciz (Mobbing)”, İş Güç” Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 7: 2.
- Tutar, H. (2004). İşyerlerinde Psikolojik Şiddet (3.Baskı). Ankara: Platin.
- Tütüncü, Ö. (2000). “Karayolu Ulaştırma İşletmelerinde İşten Ayrılma Eğiliminin Analizi”, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 2(4): 106-120.
- Vartia, M. (1996). “The Sources of Bullying-Psychological Work Environment and Organizational Climate”, European Journal of Work and Organizational Psychology, 2: 203-214.
- Vartia, M. (2003). “Workplace Bullying- A study on the Work Environment, Wellbeing and Health”, Unpublished PhD Thesis, Helsingfors.
- http://ethesis.helsinki.fi/julkaisut/hum/psyko/vk/vartia-vaanen/workplace.pdf (11.11.2006 ).
- Wasti, A. S. (2000). Akademisyenler ve Profesyoneller Bakış Açısıyla Türkiye’de Yönetim Türkiye’deki Yönetim, Liderlik ve İnsan Kaynakları Uygulamaları (Ed. Zeynep Aycan), Ankara: Türk Psikologları Derneği Yayınları
- Westhues, K. (2002). At the Mercy of the MOB. Canada: OH&S, 30-36.
- Yücetürk, E. (2002). “Bilgi Çağında Örgütlerin Görünmeyen Yüzü: Mobbing”, http://www.bilgiyönetimiorg/cm/paper/yaz.ark.php (03.10.2007 ).
- Yücetürk, E. ve Öke, M. K. (2005), “Mobbing and Bullying: Legal Aspects Related to Workplace Bullying in Turkey”, South East Review, Feb: 61-70.
- Yılmaz, A. ve Dil, M. (2008). “Örgütsel Bağlılık mı Bağımlılık mı?”, Akademik Araştırmalar Dergisi, 10(36): 113-132.
- Zapf, D.; Knorz, C. ve Kulla, M. (1996). “On the Relationship Between Mobbing Faktörs and Jop Content, Social Work Environment and Health Outcomes”, European Journal of Work and Organizational Psychology, 5(2): 215-237.
- Zapf, D. (1999). “Organizational, Work, Group Related and Personal Causes of Mobbing / Bullying at Work”, International Journal Manpower, 20( ½): 70- 85.
- Zapf, D. ve Einarsen, S. (2003), “Individual Antecedants of Bullying: Victim and Perpetrator in the Workplace”, International Perspectives in Research and Practice,(Eds.) S. Einarsen, H. Hoel, D. Zapf, and C.L. Cooper. London / New York: Taylor and Francis, pp. 165-184.
MOBBİNG'İN ÖRGÜTSEL BAĞLILIK ÜZERİNE ETKİSİNİ BELİRLEMEYE YÖNELİK BİR ARAŞTIRMA
Year 2008,
Issue: 22, - , 20.06.2015
Derya Ergun Özler
Ceren Giderler Atalay
Meltem Dirican
Abstract
edilen mobbing gerek işletmeler gerekse çalışanlar açısından birçok olumsuz sonuçlar yaratmaktadır. Yapılan çalışmalarda mobbing’in yaşandığı örgütlerde; çalışanlarda işten ayrılma niyetinin oluştuğu, örgütsel bağlılıklarının azaldığı ve buna bağlı olarak işgören devir hızının arttığı görülmektedir. Bu çalışmanın amacı; örgütlerde oluşan mobbing’in örgütsel bağlılık üzerindeki etkisini belirlemeye çalışmaktır. Araştırma bulguları bu etkiyi genel olarak doğrulamakta ve bu konuda gerekli önerileri yapmaktadır
References
- Akçamete, G.; Kaner, S. ve Sucuoğlu, B. (2001). Öğretmenlerde Tükenmişlik İş Doyumu ve Kişilik. Ankara: Nobel Yayın Dağıtım.
- Arnold, J.; Cooper, C. L. ve Robertson, I. T. (1998). Work Psychology: Understanding Human Behavior in the Workplace (3rd Edition). Essex: Pearson Education ltd.
- Balay, R. (2000). Yönetici ve Öğretmenlerde Örgütsel Bağlılık. Ankara: Nobel.
- Baron, R. A. ve Neuman, J. H. (1996). “Workplace Violence and Workplace Aggression: Evidence on Their Relative Frequency and Potential Causes”, Aggressive Behavior, 22: 161-173.
- Baykal, A. N. (2005). Yutucu Rekabet: Kanuni Devrindeki Mobbingden Günümüze. İstanbul: Sistem.
- Beswick, J.; Gore, J. ve Palferman, D. (2004). “Bullying at Work: A Review of the Literature”, Healty&Safety laboratory,
- http://www.hse.gov.uk/research/hsl_pdf/2006/hs/0630.pdf, (03.06.2007).
- Brown, B. B. (2003). Employees` Organizational Commitment and Their Perception
- Leadership Behaviors, Dissertation, Faculty of the Virginia Polytechnic Institute and State University, Virginia. http://scholar.lib.vt.edu/theses/
- Buchanan, B. (2000). “Building Organizational Commitment: The Socialization of Managers in Work Organizations”, Administrative Science Quartely, 19: 533-546.
- Çekmecelioğlu, H. G. (2005). “Örgüt İkliminin İş Tatmini ve İşten ayrılma Niyeti Üzerindeki Etkisi: Bir Araştırma”, Cumhuriyet Üniversitesi İktisadi İdari Bilimler Dergisi, 6(2): 23-29.
- Çobanoğlu, Ş. (2005). Mobbing ve Başa Çıkma Yöntemleri. İstanbul: Timaş. Davenport, N.; Schwartz, R. D. ve Elliott, G. P. (2003). Mobbing: yerlerinde Duygusal Taciz (Çev: Osman Cem Önortay). İstanbul: Sistem.
- Di Martino, V., Hoel, H., ve Cooper,C. C. (2003),” Preventing Violence and Harassment in the Workplace”, European Foundation for the İmprovement
- of Living and Working Conditions,
- http://www.eurofound.eu.int/publications/ files/EFO2109EN.pdf (12.08.2007).
- Einarsen, S., Raknes, B. I., ve Matthiesen, S. B. (1994). “Bullying and Harassment at Work and Their Relationships to Work Environment Quality: An Explatory Study”, European Work and Organizational Psychologist, 4(4): 381-401.
- Einarsen, S. ve Skogstad, A., (1996). “Bullying at Work: Epidemiologial Findings in Public and Private Organizations”, European Journal of work and Organizational Psychology, 5(2): 185-201.
- Einarsen, S. (2000). “Harassment andBullying at Work: A Review of the Scandinavian Approach”, Agression and Violant Behaviour, 5(4): 379-401.
- Field, T. (2002). “There’s No Accounting for Bullying”, British Medical Journal, E-Letters, http://bmj.com/cgi/eleters/324/7342/878#21719
- Hoel, H. ve Cooper, C. (2000). Descructive Conflict and Bullying at Work. Manchester: School of Management, University of Manchester Institute Science and Teknology (UMIST), The British Occupational Health Research Foundation (BOHRF),
- http://www.csren.gov.uk/UMISTreportHelgeHoel1.PDF (12.10.2007).
- Hubert, A. B. ve Veldhoven, M. (2001), “Risk Sectors for Undesirable Behavior and Mobbing”, European journal of Work and Organizational Psychology, 10(4): 415-424.
- Jaros, S. J. (1995). "An Assessment of Meyer & Allen's Three Component Model of Organizational Commitment and Turnover Intentions", Academy of Management Proceedings, pp.317-321.
- Kelly, D. J. (2005). “Reviewing Workplace Bullying: Strengthening Approaches to a Complex Phenomenon”, Journal of Occupational Health and Safety, 21(6): 551-564.
- Leymann, H. (1996). “The Content and Development of Mobbing at Work”, European Journal of Work and Organızational Psychology, 5(2): 165-184.
- Leymann, H. ve Gustaffson, A. (1996). “Mobbing at Work and Development of Post Travmatik Stress Disorders”, Europen Journal of Work and Organizational Psychology, 5(2): 251-275.
- Lynch, J. (2002). “Workplace Bullying: Implıcatıons for Police Organisations”, Australasian Centre for Policing Research, A Critical Issues in Policing Paper, No.8: 1-43.
- Meyer J. P. ve Allen, N. J. (1997). Commitment in Workplace, Theory, Research and Application, London: Sage Publications.
- Mowday, R. T.; Porter, L. W. ve Steers, R. M. (1982), Employee- Organization Lingages: The Psychology of Commitment, Absenteeism and Turnover. New York: Academic Press.
- Niedl, K. (1996). “Mobbing and Wellbeing: Economic and Personnel Development Implications”, European Journal of Work and Organizational Psychology, 5(2): 239- 249.
- Obeng, K. ve Ugboro, I. (2003). "Organizational Commitment Among Public Transit Employees: An Assessment Study", Journal of The Transportation Research Forum, 57(2): 83-98.
- Porter, L. W.; Steers, R. M.; Mowday, R.T. ve Boullıan, P. U. (1974). “Organizational Commitment, Job Satisfaction and Turnover Among Psychiatric Technicians”, Journal of Applied Psychology. 15: 603-609.
- Risso, R. D. (2003). Kişilik Tipleri (Çev: Göker Talay). İstanbul: Kuraldışı.
- Salin, D. (2003). “Workplace Bullying among Business Professionals, Prevelance, Organizational Antecedents and Gender Differences”, Academic Dissertation, Helsingfors,
- http://www.hse.gov.uk/research/hsl_pdf/2006/hs0630.pdf (09.07.2007 ).
- Solmuş, T. (2005). “İş yaşamında Travmalar: Cinsel Taciz ve Duygusal Zorbalık / Taciz (Mobbing)”, İş Güç” Endüstri İlişkileri ve İnsan Kaynakları Dergisi, 7: 2.
- Tutar, H. (2004). İşyerlerinde Psikolojik Şiddet (3.Baskı). Ankara: Platin.
- Tütüncü, Ö. (2000). “Karayolu Ulaştırma İşletmelerinde İşten Ayrılma Eğiliminin Analizi”, Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 2(4): 106-120.
- Vartia, M. (1996). “The Sources of Bullying-Psychological Work Environment and Organizational Climate”, European Journal of Work and Organizational Psychology, 2: 203-214.
- Vartia, M. (2003). “Workplace Bullying- A study on the Work Environment, Wellbeing and Health”, Unpublished PhD Thesis, Helsingfors.
- http://ethesis.helsinki.fi/julkaisut/hum/psyko/vk/vartia-vaanen/workplace.pdf (11.11.2006 ).
- Wasti, A. S. (2000). Akademisyenler ve Profesyoneller Bakış Açısıyla Türkiye’de Yönetim Türkiye’deki Yönetim, Liderlik ve İnsan Kaynakları Uygulamaları (Ed. Zeynep Aycan), Ankara: Türk Psikologları Derneği Yayınları
- Westhues, K. (2002). At the Mercy of the MOB. Canada: OH&S, 30-36.
- Yücetürk, E. (2002). “Bilgi Çağında Örgütlerin Görünmeyen Yüzü: Mobbing”, http://www.bilgiyönetimiorg/cm/paper/yaz.ark.php (03.10.2007 ).
- Yücetürk, E. ve Öke, M. K. (2005), “Mobbing and Bullying: Legal Aspects Related to Workplace Bullying in Turkey”, South East Review, Feb: 61-70.
- Yılmaz, A. ve Dil, M. (2008). “Örgütsel Bağlılık mı Bağımlılık mı?”, Akademik Araştırmalar Dergisi, 10(36): 113-132.
- Zapf, D.; Knorz, C. ve Kulla, M. (1996). “On the Relationship Between Mobbing Faktörs and Jop Content, Social Work Environment and Health Outcomes”, European Journal of Work and Organizational Psychology, 5(2): 215-237.
- Zapf, D. (1999). “Organizational, Work, Group Related and Personal Causes of Mobbing / Bullying at Work”, International Journal Manpower, 20( ½): 70- 85.
- Zapf, D. ve Einarsen, S. (2003), “Individual Antecedants of Bullying: Victim and Perpetrator in the Workplace”, International Perspectives in Research and Practice,(Eds.) S. Einarsen, H. Hoel, D. Zapf, and C.L. Cooper. London / New York: Taylor and Francis, pp. 165-184.