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ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ

Year 2014, Issue: 41, 0 - 0, 20.06.2015

Abstract

The aim of this study is to examine the relationship between perceived high involvement work systems and job performance. It is also aimed to investigate the moderator role of perceived supervisor support on this relationship. The data of the study was collected from 428 white collar employees who are working for profit organizations. According to the results of hierarchical regression analysis, it is found that perceived high involvement work sytems are positively related to job performance. It is also found that perceived supervisor support is positively related to job performance. It is revealed that perceived supervisor support moderates the relationship between perceived high involvement work systems and job performance. This finding means that this relationship is stronger for employees with higher perceived supervisor support compared to employees with lower perceived supervisor support

References

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  • Butts, M. M., Vandenberg, R. J., DeJoy, D. M., Schaffer, B. S. ve Wilson, M. G. (2009). Individual reactions to high involvement work processes: investigating the role of empowerment and perceived organizational support. Journal of
  • Occupational Health Psychology, 14(2), 122-136. Chen, C. C. ve Chiu, S. F. (2008). An integrative model linking supervisor support and organizational citizenship behavior. Journal of Business and Psychology, 23(1-2), 1-10.
  • Coch, L. ve French Jr, J. R. (1948). Overcoming resistance to change. Human Relations, 1, 512-532.
  • Crant, J. M. (1995). The Proactive Personality Scale and objective job performance among real estate agents. Journal of Applied Psychology, 80(4), 532-537.
  • Cropanzano, R. ve Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.
  • Crowne, D. P. ve Marlowe, D. (1960). A new scale of social desirability independent of psychopathology. Journal of Consulting Psychology, 24(4), 349-354.
  • Dawley, D. D., Andrews, M. C. ve Bucklew, N. S. (2008). Mentoring, supervisor support, and perceived organizational support: what matters most?. Leadership & Organization Development Journal, 29(3), 235-247.
  • De Cuyper, N. ve De Witte, H. (2006). The impact of job insecurity and contract type on attitudes, well-being, and behavioural reports: A psychological contract perspective. Journal of Occupational Psychology, 79(3), 395-409.
  • De Cuyper, N. ve De Witte, H. (2007). Job insecurity in temporary versus permanenet workers: Associations with attittudes, well-being and behaviour. Work and Stress, 21(1), 65-84.
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  • Dysvik, A. ve Kuvaas, B. (2013). Perceived job autonomy and turnover intention: The moderating role of perceived supervisor support. European Journal of Work and Organizational Psychology, 22(5), 563-573.
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  • Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L. ve Rhoades, L. (2002). Perceived supervisor support: contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565-573.
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ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ

Year 2014, Issue: 41, 0 - 0, 20.06.2015

Abstract

Bu çalışmanın amacı, algılanan yüksek katılım sağlayan iş sistemlerinin iş performansı üzerindeki etkisini incelemektir. Çalışmada ayrıca söz konusu etki üzerinde, ilk üstün algılanan desteğinin biçimlendirici değişken rolü oynayıp oynamadığı da test edilmiştir. Çalışmanın verileri, özel sektörde çalışan 428 beyaz yakalı işgörenden toplanmıştır. Yapılan hiyerarşik regresyon analizi sonuçlarına göre algılanan yüksek katılım sağlayan iş sistemlerinin, iş performansını pozitif yönde etkilediği saptanmıştır. İlk üstün algılanan desteğinin de iş performansını pozitif yönde açıkladığı tespit edilmiştir. Ayrıca ilk üstün algılanan desteğinin, algılanan yüksek katılım sağlayan iş sistemlerinin, iş performansına etkisinde biçimlendirici değişken rolü oynadığı görülmüştür. Buna göre ilk üstünden destek gördüğünü düşünen işgörenlerin, destek görmediğini düşünen işgörenlere kıyasla algıladıkları yüksek katılım sağlayan iş sistemlerinin iş performansı üzerindeki etkisinin daha fazla olduğu saptanmıştır

References

  • Abramis, D. J. (1994). Relationship of job stressors to job performance: Linear or an inverted-U?. Psychological Reports, 75(1), 547-5
  • Aiken, L. S. ve West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park CA, Sage.
  • Aquino, K. (2000). Structural and individual determinants of workplace victimization: The effects of hierarchical status and conflict management style. .Journal of Management, 26(2), 171-193.
  • Babin, B. J. ve Boles, J. S. (1996). The effects of perceived co-worker involvement and supervisor support on service provider role stress, performance and job satisfaction. Journal of Retailing, 72(1), 57-75.
  • Barrick, M. R. ve Mount, M. K. (1993). Autonomy as a moderator of the relationships between the big five personality dimensions and job performance. Journal of Applied Psychology, 78(1), 111-118.
  • Bommer, W. H., Johnson, J. L., Rich, G. A., Podsakoff, P. M. ve MacKenzie, S. B. (1995). On the interchangeability of objective and subjective measures of employee performance: A meta‐analysis. Personnel Psychology, 48(3), 587-605.
  • Boxall, P. (2012). High‐performance work systems: what, why, how and for whom?. Asia Pacific Journal of Human Resources, 50(2), 169-186.
  • Boxall, P. ve Macky, K. (2009). Research and theory on high‐performance work systems: progressing the high‐involvement stream. Human Resource Management Journal, 19(1), 3-23.
  • Butts, M. M., Vandenberg, R. J., DeJoy, D. M., Schaffer, B. S. ve Wilson, M. G. (2009). Individual reactions to high involvement work processes: investigating the role of empowerment and perceived organizational support. Journal of
  • Occupational Health Psychology, 14(2), 122-136. Chen, C. C. ve Chiu, S. F. (2008). An integrative model linking supervisor support and organizational citizenship behavior. Journal of Business and Psychology, 23(1-2), 1-10.
  • Coch, L. ve French Jr, J. R. (1948). Overcoming resistance to change. Human Relations, 1, 512-532.
  • Crant, J. M. (1995). The Proactive Personality Scale and objective job performance among real estate agents. Journal of Applied Psychology, 80(4), 532-537.
  • Cropanzano, R. ve Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900.
  • Crowne, D. P. ve Marlowe, D. (1960). A new scale of social desirability independent of psychopathology. Journal of Consulting Psychology, 24(4), 349-354.
  • Dawley, D. D., Andrews, M. C. ve Bucklew, N. S. (2008). Mentoring, supervisor support, and perceived organizational support: what matters most?. Leadership & Organization Development Journal, 29(3), 235-247.
  • De Cuyper, N. ve De Witte, H. (2006). The impact of job insecurity and contract type on attitudes, well-being, and behavioural reports: A psychological contract perspective. Journal of Occupational Psychology, 79(3), 395-409.
  • De Cuyper, N. ve De Witte, H. (2007). Job insecurity in temporary versus permanenet workers: Associations with attittudes, well-being and behaviour. Work and Stress, 21(1), 65-84.
  • Demerouti, E., Verbeke, W. J. ve Bakker, A. B. (2005). Exploring the relationship between a multidimensional and multifaceted burnout concept and self-rated performance. Journal of Management, 31(2), 186-209.
  • Dysvik, A. ve Kuvaas, B. (2013). Perceived job autonomy and turnover intention: The moderating role of perceived supervisor support. European Journal of Work and Organizational Psychology, 22(5), 563-573.
  • Edwards, P. ve Wright, M. (2001). High-involvement work systems and performance outcomes: the strength of variable, contingent and context-bound relationships. International Journal of Human Resource Management, 12(4), 568-585.
  • Eisenberger, R., Stinglhamber, F., Vandenberghe, C., Sucharski, I. L. ve Rhoades, L. (2002). Perceived supervisor support: contributions to perceived organizational support and employee retention. Journal of Applied Psychology, 87(3), 565-573.
  • Emerson, R. M. (1976). Social exchange theory. Annual Review of Sociology, 335-362.
  • Erickson, R. A. ve Roloff, M. E. (2008). Reducing attrition after downsizing: Analyzing the effects of organizational support, supervisor support, and gender on organizational commitment. International Journal of Organizational Analysis, 15(1), 35-55.
  • Fisher, C. D. (2003). Why do lay people believe that satisfaction and performance are correlated? Possible sources of a commonsense theory. Journal of Organizational Behavior, 24(6), 753-777.
  • Forth, J. ve Millward, N. (2004). High‐Involvement Management and Pay in Britain. Industrial Relations: A Journal of Economy and Society, 43(1), 98-119.
  • Gagnon, M. A. ve Michael, J. H. (2004). Outcomes of perceived supervisor support for wood production employees. Forest
  • Products Journal, 54(12), 172-177. Gardner, D. G., Van Dyne, L. ve Pierce, J. L. (2004). The effects of pay level on organization-based self-esteem and performance: A field study. Journal of Occupational and Organizational Psychology, 77(3), 307-322.
  • Gibson, J. A., Grey, I. M. ve Hastings, R. P. (2009). Supervisor support as a predictor of burnout and therapeutic self-efficacy in therapists working in ABA schools. Journal of autism and developmental disorders, 39(7), 1024-1030.
  • Griffin, M. A., Patterson, M. G. ve West, M. A. (2001). Job satisfaction and teamwork: the role of supervisor support. Journal of
  • Organizational Behavior, 22(5), 537-550. Guerrero, S. ve Barraud-Didier, V. (2004). High-involvement practices and performance of French firms. The International
  • Journal of Human Resource Management, 15(8), 1408-1423.
  • Guthrie, J. P. (2001). High-involvement work practices, turnover, and productivity: Evidence from New Zealand. Academy of management Journal, 44(1), 180-190.
  • Guthrie, J. P., Spell, C. S., Nyamori, R. O. (2002). Correlates and consequences of high involvement work practices: The role of competitive strategy. International Journal of Human Resource Management, 13(1), 183-197.
  • Gürbüz, S. (2009). The effect of high performance human recourse practices on employees’ job satisfaction. İstanbul Üniversitesi
  • İşletme Fakültesi Dergisi, 38(2), 110-123. Hair, J. F., Black, William C., Babin, B. J. ve Anderson, R. E. (1998). Multivariate data analysis (2nd ed.). New Jersey: Prentice Hall International.
  • Harmon, J., Scotti, D. J., Behson, S., Farias, G., Petzel, R., Neuman, J. H., Keashly, L. (2003). Effects of high involvement work systems on employee satisfaction and service costs in veterans healthcare. Journal of Healthcare Management, 48(6), 393-406.
  • Hsu, Y. R. (2011). Work-family conflict and job satisfaction in stressful working environments: The moderating roles of perceived supervisor support and internal locus of control. International Journal of Manpower, 32(2), 233-248.
  • Jaccard, J. ve Turisi, R. (2003). Interaction effects in multiple regression (2nd ed.). California: Sage University Paper.
  • Janssen, O. (2001). Fairness perceptions as a moderator in the curvilinear relationships between job demands, and job performance and job satisfaction. Academy of Management Journal, 44(5), 1039-1050.
  • Kalliath, T. J. ve Beck, A. (2001). Is the path to burnout and turnover paved by a lack of supervisory support? A structural equations test. New Zealand Journal of Psychology, 30(2), 72-78.
  • Kidd, J. M. ve Smewing, C. (2001). The role of the supervisor in career and organizational commitment. European Journal of
  • Work and Organizational Psychology, 10(1), 25-40. Kizilos, M. A., Cummings, C. ve Cummings, T. G. (2013). How high-involvement work processes increase organization performance the role of organizational citizenship behavior. The Journal of Applied Behavioral Science, 49(4), 413-436.
  • Kottke, J. L. ve Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075-1079.
  • Lawler, E. E. (1986). High involvement management: Participative strategies for improving organizational performance. San
  • Francisco: Jossey-Bass. Lawler, E. E. (1991). High involvement management: Participative strategies for improving organizational performance (2nd ed.). San Francisco: Jossey-Bass.
  • Lee, T. W., Mitchell, T. R., Sablynski, C. J. ve Burton, J. P. (2004). The effects of job embeddedness on organizational citizenship, job performance, volitional absences, and voluntary turnover. The Academy of Management Journal, 47(5), 711-722.
  • Luthans, F., Avolio, B. L., Avey, J. B. ve Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541-572.
  • Macky, K. ve Boxall, P. (2008). High-involvement work processes, work intensification and employee well-being: A study of
  • New Zealand worker experiences. Asia Pacific Journal of Human Resources, 46(1), 38-55. Maertz, C. P., Griffeth, R. W., Campbell, N. S. ve Allen, D. G. (2007). The effects of perceived organizational support and perceived supervisor support on employee turnover. Journal of Organizational Behavior, 28(8), 1059-1075.
  • Mayo, M., Sanchez, J. I., Pastor, J. C. ve Rodriguez, A. (2012). Supervisor and coworker support: a source congruence approach to buffering role conflict and physical stressors. The International Journal of Human Resource Management, 23(18), 3872-3889.
  • McCalister, K. T., Dolbier, C. L., Webster, J. A., Mallon, M. W. ve Steinhardt, M. A. (2006). Hardiness and support at work as predictors of work stress and job satisfaction. American Journal of Health Promotion, 20(3), 183-191.
  • Mendelson, M. B., Turner, N. ve Barling, J. (2011). Perceptions of the presence and effectiveness of high involvement work systems and their relationship to employee attitudes: A test of computing models. Personnel Review, 40(1), 45-69.
  • Moorman, R. H. ve Podsakoff, P. M. (1992). A meta‐analytic review and empirical test of the potential confounding effects of social desirability response sets in organizational behaviour research. Journal of Occupational and Organizational Psychology, 65(2), 131-149.
  • Nederhof, A. J. (1985). Methods of coping with social desirability bias: A review. European Journal of Social Psychology, 15(3), 263-2
  • Newman, A., Thanacoody, R. ve Hui, W. (2011). The effects of perceived organizational support, perceived supervisor support and intra-organizational network resources on turnover intentions: A study of Chinese employees in multinational enterprises. Personnel Review, 41(1), 56-72.
  • Ng, T. W. ve Sorensen, K. L. (2008). Toward a further understanding of the relationships between perceptions of support and work attitudes: A meta-analysis. Group & Organization Management, 33(3), 243-268.
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There are 77 citations in total.

Details

Primary Language Turkish
Journal Section Articles
Authors

K. Övgü Çakmak Otluoğlu - This is me

Publication Date June 20, 2015
Published in Issue Year 2014 Issue: 41

Cite

APA -, K. Ö. Ç. O. (2015). ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi(41).
AMA - KÖÇO. ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. June 2015;(41).
Chicago -, K. Övgü Çakmak Otluoğlu. “ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 41 (June 2015).
EndNote - KÖÇO (June 1, 2015) ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 41
IEEE K. Ö. Ç. O. -, “ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ”, Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 41, June 2015.
ISNAD -, K. Övgü Çakmak Otluoğlu. “ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi 41 (June 2015).
JAMA - KÖÇO. ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2015.
MLA -, K. Övgü Çakmak Otluoğlu. “ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ”. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi, no. 41, 2015.
Vancouver - KÖÇO. ALGILANAN YÜKSEK KATILIM SAĞLAYAN İŞ SİSTEMLERİNİN İŞ PERFORMANSINA ETKİSİ: İLK ÜSTÜN ALGILANAN DESTEĞİNİN BİÇİMLENDİRİCİ DEĞİŞKEN ROLÜ. Dumlupınar Üniversitesi Sosyal Bilimler Dergisi. 2015(41).

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