ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ

Year 2016, Volume: 4 Issue: 1, 327 - 335, 30.01.2016

Ayşe Günsel

Abstract

Enformasyon teknolojileri (IT)  altyapısı ve kaynakları, günümüz dinamik ve rekabetçi iş ortamında işletmelerin başarılı olabilmeleri ve devamlılıklarını sağlayabilmeleri açısından temel bir rekabet avantajı kaynağı teşkil etmektedir. Teorik temellerini Kaynak Tabanlı Görüş (KTG) üzerine inşa eden bu çalışmada IT yetenekleri –teknik ve idari- olmak üzere iki boyutta ele alınmakta ve IT yeteneklerinin firma performansı üzerindeki etkileri, 18 adet büyük işletmeden 103 adet katılımcıdan elde edilen veriler üzerinde test edilmektedir. Bulgular, IT yeteneklerinin hem nicel hem de nitel performans üzerindeki etkilerini net bir şekilde ortaya koymakta; böylece IT verimlilik paradoksunun aşılmasına yönelik bir adım atılmış olmaktadır. Çalışmanın teorik ve yönetsel katkıları sonuç kısmında tartışılmaktadır.

Keywords

IT yetenekleri, Firma performansı, IT verimlilik paradoksu

A Capability Based View Towards the Relationships between Information Technologies and Firm Performance

Abstract

Information Technologies (IT ) infrastructure and resources represent a prevailing source of competitive advantage for companies to survive and to be successful in today’s business environment. In this study, based on Resource Based View (RBV), IT capabilities are considered to be a two dimensional construct, - technical and managerial capabilities- and their effects on firm performance is investigated on a data gathered from 103 participants from 18 big enterprises. The findings clearly show that IT capabilities are positively related with both quantitative and qualitative performance, contributing to beyond IT productivity paradox. The theoretical and managerial contributions of the study are discussed in the conclusion part.

Keywords

IT capabilities, Firm performance, IT productivity paradox

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