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ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ

Yıl 2016, Cilt: 4 Sayı: 1, 327 - 335, 30.01.2016

Öz

Enformasyon teknolojileri (IT)  altyapısı ve kaynakları, günümüz dinamik ve rekabetçi iş ortamında işletmelerin başarılı olabilmeleri ve devamlılıklarını sağlayabilmeleri açısından temel bir rekabet avantajı kaynağı teşkil etmektedir. Teorik temellerini Kaynak Tabanlı Görüş (KTG) üzerine inşa eden bu çalışmada IT yetenekleri –teknik ve idari- olmak üzere iki boyutta ele alınmakta ve IT yeteneklerinin firma performansı üzerindeki etkileri, 18 adet büyük işletmeden 103 adet katılımcıdan elde edilen veriler üzerinde test edilmektedir. Bulgular, IT yeteneklerinin hem nicel hem de nitel performans üzerindeki etkilerini net bir şekilde ortaya koymakta; böylece IT verimlilik paradoksunun aşılmasına yönelik bir adım atılmış olmaktadır. Çalışmanın teorik ve yönetsel katkıları sonuç kısmında tartışılmaktadır.

Kaynakça

  • Alpay G., Bodur M., Yılmaz C., Çetinkaya S., Arıkan L. (2008). Performance implications of institutionalization process in family-owned businesses: evidence from an emerging economy. Journal of World Business 43 (2008) 435–448.
  • Barczak G., Sultan, F. and Hultink, E. J. (2007), Determinants of IT usage and new product performance, Journal of Product Innovation Management, Vol. 24, Issue 6, pp.600–613.
  • Bharadwaj, A. S. (2000), A resource-based perspective on information technology capability and firm performance: an empirical investigation, MIS Quarterly, Vol. 24, No. 1, pp.169-196.
  • Bhatt G. D., Grover V., Grover V. (2005), “Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study”, Journal of Management Information Systems Vol. 22, Iss. 2, 253-277.
  • Brynjolfsson, E. (1993), The Productivity Paradox of Information Technology, Communications of the ACM, 36(12), pp.67-77.
  • Chen Y., Liang L., Yang F. & Zhu J., (2006), “Evaluation of information technology investment: a data envelopment analysis approach”, Computers & Operations Research 33, 1368–1379.
  • Günsel A.ve Tükel, A. (2011), Does Information technology capability improve bank performance? Evidence from Turkey, International Journal Of E-business and E-government Studies, Vol. 3, No. 1, ISSN: 2146-0744 (Online).
  • Han, H., Lee, J.and Seo, Y.(2008), Analyzing the impact of a firm’s capability on outsourcing success: A process perspective, Information & Management, 45, pp. 31–42.
  • Kemerer, C.F. and Sosa, G.L. (1990), Systems Development Risks in Strategic Information Systems, CISR/Sloan Working Paper.
  • Lin, B. W. (2007), Information technology capability and value creation: Evidence from the US banking industry, Technology in Society, 29, pp.93−106.
  • Ou C. S., Yen D. C. & Hung C. S., (2009), “Determinants of information technology investments: The case of ATM in an emerging economy”, Advances in Accounting, incorporating Advances in International Accounting 25, 278–283
  • Penrose, E.G. (1959), The Theory of the Growth of the Firm. New York: Wiley.
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., and Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903
  • Ravichandran, T. and Lertwongsatıen C. (2005), Effect of ınformation systems resources and capabilities on firm performance: a resource-based perspective, Journal of Management Information Systems, Vol. 21, No. 4, pp.237-276.
  • Reed, R., ve DeFillippi, R. (1990). “Causal ambiguity, barriers to imitation, and sustainable competitive advantage”, Academy of Management Review, 15: 88-102.
  • Rivard, S., Raymond, L. and Verreault, D. (2006), Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance, Journal of Strategic Information Systems, 15, pp. 29–50.
  • Spanos, Y.E., Lioukas, S. (2001), An examination into the causal logic of rent generation: contrasting Porter's competitive strategy framework and the resource-based perspective, Strategic Management Journal, 22 (10), pp.907-934.
  • Teece, D. et al (1997), Dynamic capabilities and strategic management, Strategic Management Journal, 18:7, pp.509-533.

A Capability Based View Towards the Relationships between Information Technologies and Firm Performance

Yıl 2016, Cilt: 4 Sayı: 1, 327 - 335, 30.01.2016

Öz

Information Technologies (IT ) infrastructure and resources represent a prevailing source of competitive advantage for companies to survive and to be successful in today’s business environment. In this study, based on Resource Based View (RBV), IT capabilities are considered to be a two dimensional construct, - technical and managerial capabilities- and their effects on firm performance is investigated on a data gathered from 103 participants from 18 big enterprises. The findings clearly show that IT capabilities are positively related with both quantitative and qualitative performance, contributing to beyond IT productivity paradox. The theoretical and managerial contributions of the study are discussed in the conclusion part.

Kaynakça

  • Alpay G., Bodur M., Yılmaz C., Çetinkaya S., Arıkan L. (2008). Performance implications of institutionalization process in family-owned businesses: evidence from an emerging economy. Journal of World Business 43 (2008) 435–448.
  • Barczak G., Sultan, F. and Hultink, E. J. (2007), Determinants of IT usage and new product performance, Journal of Product Innovation Management, Vol. 24, Issue 6, pp.600–613.
  • Bharadwaj, A. S. (2000), A resource-based perspective on information technology capability and firm performance: an empirical investigation, MIS Quarterly, Vol. 24, No. 1, pp.169-196.
  • Bhatt G. D., Grover V., Grover V. (2005), “Types of Information Technology Capabilities and Their Role in Competitive Advantage: An Empirical Study”, Journal of Management Information Systems Vol. 22, Iss. 2, 253-277.
  • Brynjolfsson, E. (1993), The Productivity Paradox of Information Technology, Communications of the ACM, 36(12), pp.67-77.
  • Chen Y., Liang L., Yang F. & Zhu J., (2006), “Evaluation of information technology investment: a data envelopment analysis approach”, Computers & Operations Research 33, 1368–1379.
  • Günsel A.ve Tükel, A. (2011), Does Information technology capability improve bank performance? Evidence from Turkey, International Journal Of E-business and E-government Studies, Vol. 3, No. 1, ISSN: 2146-0744 (Online).
  • Han, H., Lee, J.and Seo, Y.(2008), Analyzing the impact of a firm’s capability on outsourcing success: A process perspective, Information & Management, 45, pp. 31–42.
  • Kemerer, C.F. and Sosa, G.L. (1990), Systems Development Risks in Strategic Information Systems, CISR/Sloan Working Paper.
  • Lin, B. W. (2007), Information technology capability and value creation: Evidence from the US banking industry, Technology in Society, 29, pp.93−106.
  • Ou C. S., Yen D. C. & Hung C. S., (2009), “Determinants of information technology investments: The case of ATM in an emerging economy”, Advances in Accounting, incorporating Advances in International Accounting 25, 278–283
  • Penrose, E.G. (1959), The Theory of the Growth of the Firm. New York: Wiley.
  • Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., and Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903
  • Ravichandran, T. and Lertwongsatıen C. (2005), Effect of ınformation systems resources and capabilities on firm performance: a resource-based perspective, Journal of Management Information Systems, Vol. 21, No. 4, pp.237-276.
  • Reed, R., ve DeFillippi, R. (1990). “Causal ambiguity, barriers to imitation, and sustainable competitive advantage”, Academy of Management Review, 15: 88-102.
  • Rivard, S., Raymond, L. and Verreault, D. (2006), Resource-based view and competitive strategy: An integrated model of the contribution of information technology to firm performance, Journal of Strategic Information Systems, 15, pp. 29–50.
  • Spanos, Y.E., Lioukas, S. (2001), An examination into the causal logic of rent generation: contrasting Porter's competitive strategy framework and the resource-based perspective, Strategic Management Journal, 22 (10), pp.907-934.
  • Teece, D. et al (1997), Dynamic capabilities and strategic management, Strategic Management Journal, 18:7, pp.509-533.
Toplam 18 adet kaynakça vardır.

Ayrıntılar

Birincil Dil Türkçe
Konular Mühendislik
Bölüm Makaleler
Yazarlar

Ayşe Günsel

Yayımlanma Tarihi 30 Ocak 2016
Yayımlandığı Sayı Yıl 2016 Cilt: 4 Sayı: 1

Kaynak Göster

APA Günsel, A. (2016). ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ. Duzce University Journal of Science and Technology, 4(1), 327-335.
AMA Günsel A. ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ. DÜBİTED. Ocak 2016;4(1):327-335.
Chicago Günsel, Ayşe. “ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ”. Duzce University Journal of Science and Technology 4, sy. 1 (Ocak 2016): 327-35.
EndNote Günsel A (01 Ocak 2016) ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ. Duzce University Journal of Science and Technology 4 1 327–335.
IEEE A. Günsel, “ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ”, DÜBİTED, c. 4, sy. 1, ss. 327–335, 2016.
ISNAD Günsel, Ayşe. “ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ”. Duzce University Journal of Science and Technology 4/1 (Ocak 2016), 327-335.
JAMA Günsel A. ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ. DÜBİTED. 2016;4:327–335.
MLA Günsel, Ayşe. “ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ”. Duzce University Journal of Science and Technology, c. 4, sy. 1, 2016, ss. 327-35.
Vancouver Günsel A. ENFORMASYON TEKNOLOJİLERİ FİRMA PERFORMANSI İLİŞKİSİNE YETENEK PERSPEKTİFİNDEN BİR BAKIŞ. DÜBİTED. 2016;4(1):327-35.