Facility Location Selection for a Public Organization by Stochastic Multi-criteria Acceptability Analysis

Abstract

The facility location problem, especially in the last 50 years, is an area where too many studies occur. Rapidly evolving technology, environmental factors, the necessity to reduce operation costs required to compete and many factors such as changes in customer perception of satisfaction force cost effective solutions by using scientific methods for these problems. In this study, a real life public sector facility location problem is examined. The problem fundamentally originated from the desire of public sector to downsize the number of service centers stationed in various cities and towns countrywide. Existing facilities are sorted in two groups as facilities which stay opened and facilities which should be closed according to criteria determined by general management. In the study Stochastic Multi-Criteria Acceptability Analysis-TRI (SMAA-TRI) is used as the method

Keywords

• Facility location selection, MCDM, SMAA

Stokastik Çok Kriterli Kabul Edilebilirlik Analizi İle Bir Kamu Kurumu İçin Tesis Yeri Seçimi

Abstract

Tesis yeri seçimi, özellikle son 50 yıldır birçok çalışmanın yapıldığı bir problem sahasıdır. Hızla gelişen teknoloji, çevresel etkenler, rekabet için işletme maliyetlerinin azaltılması gerekliliği, müşterilerin memnuniyet algılarındaki değişim gibi birçok faktör bu problemler için bilimsel yöntemler kullanılarak maliyet etkin çözümler bulunmasını gerektirmektedir. Bu çalışmada, bir kamu kurumuna ait tesis yeri seçimi problemi için çözüm önerilmiştir. Problem, temel olarak kamu kurumunun ülke genelinde il ve ilçelerde konuşlu hizmet merkezi sayısını azaltmak istemesinden kaynaklanmaktadır. Mevcut tesisler kamu kurumunun genel yönetimi tarafından belirlenen kriterlere göre değerlendirilmiş, açık tutulması gerekenler ve kapatılması gerekenler olarak iki sınıfa ayrılmıştır. Çalışmada yöntem olarak Stokastik Çok Kriterli Kabul Edilebilirlik AnaliziTRI (SMAA-TRI) kullanılmıştır

Keywords

• Tesis yeri seçimi, ÇKKV, SMAA

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