Yaratıcı Problem Çözme Tekniği TRIZ'in Uygulama Alanları: Sağlık Hizmetleri Sektöründe Kullanımı İçin Öneriler

Abstract

Çalışmanın amacı sektörde şirketlerin problemlerine yaratıcı çözümler geliştirmek için son zamanlarda sıklıkla başvurdukları TRIZ yönteminin akademik çalışmalar üzerinden kullanım alan ve sıklıklarını tespit etmek ve uygulamadaki etkinliklerini vurgulayarak sağlık hizmetleri sektöründe TRIZ’in kullanımını artıracak öneriler sunmaktır. Çalışmada iki ayrı literatür taraması yapılmıştır, ilk olarak 2004-2019 yılları arasında “TRIZ” ve “Contradiction Matrix” ana temaları ile yayınlanmış olan akademik yayınlar Web of Science veri tabanı üzerinden taratılarak toplam 161 yayına ulaşılmıştır. İlgili yayınlar bilim alanlarına göre ayrılarak incelenmiş ve sağlık hizmetleri sektöründe kullanımını detaylandırmak için çalışma kapsamı biraz daha genişletilerek ikinci taramada Google Scholar veri tabanı incelemeye alınmıştır. Çalışma sonucunda TRIZ’in çoğunlukla teknik alanlardaki problemleri çözmek için başvurulan bir yöntem olmasının yanında son yıllarda hizmet sektöründe de kullanılmaya başlandığı görüşmüştür. TRIZ’in hizmet sektöründe yaygın kullanılmama sebebi olarak, TRIZ parametlerinin çoğunlukla teknik alanları çağrıştırıyor olması görülmüştür. TRIZ yönteminin uygulamadaki etkinliğinden ve faydalarından sağlık hizmetleri sektörünün de yararlanılabilmesi için TRIZ metodolojilerini hizmet sektöründe kullanıma uygun olarak uyumlaştıracak çalışmalar önerilmektedir.

Keywords

• TRIZ
• Contradiction Matrix
• Healthcare Industry

Creative Problem Solving Technique Application Areas of TRIZ: Suggestions for Use in Healthcare Sector

Abstract

The aim of the study is to determine the frequency and usage of the TRIZ method, which companies have recently used in order to develop creative solutions to the problems of the sector, and to offer suggestions that will increase the use of TRIZ in the healthcare sector by emphasizing their effectiveness in practice. In the study, two separate literature scans were made. Firstly, academic publications published between 2004-2019 with the main themes of “TRIZ” and “Contradiction Matrix” were scanned through the Web of Science database and a total of 161 publications were reached. Relevant publications have been analyzed by scientific fields and the scope of the study has been expanded a bit to further detail its use in the healthcare sector, and the Google Scholar database has been examined in the second scan. As a result of the study; Although TRIZ is a method used mostly in technical fields, it has been observed that it has been used in the service sector in recent years. As the reason why TRIZ is not widely used in the service sector, it is seen that TRIZ parameters mostly evoke technical fields. In order to benefit from the effectiveness and benefits of TRIZ method in practice, the health services sector is also recommended to harmonize TRIZ methodologies for use in the service sector.

Keywords

• TRIZ
• Contradiction Matrix
• Healthcare Industry

References

1. Altshuller, G. (1999). The Innovation Algorithm: TRIZ, Systematic Innovation and Technical Creativity. Technical Innovation Center.
2. Altshuller, G. (2013a). Ve Birden Mucit Ortaya Çıkıverdi - Yaratıcı Problem Çözme Teorisi (çev.Bülent Akat). Elma Yayınevi.
3. Altshuller, G. (2013b). Yenilik Algoritması, İcat Çıkarma Kitabı-TRIZ. Sistem Yayıncılık.
4. Altuntaş Serkan, & Yener, E. (2012). An Approach Based on TRIZ Methodology and SERVQUAL Scale to Improve the Quality of Health-Care Service: A Case Study. Ege Akademik Bakış Dergisi, 12(1), s. 95–104.
5. Alvarez, J. C., & Hatakeyama, K. (2017). Improving the Conceptual Design at the Technological Innovation of Product Case of Refrigeration by Adsorption. Portland International Conference on Management of Engineering and Technology (PICMET), 9–13. Portland: IEEE.
6. Ang, M. C., Ng, K. W., Ahmad, S. A., & Wahab, A. N. A. (2013). An Engineering Design Support Tool Based on TRIZ. 3rd International Visual Informatics Conference (IVIC), 115–127. Selangor, Malaysıa: Springer.
7. Arlitt, R., Nix, A., & Stone, R. (2012). Evaluating TRIZ as a Provider of Provocative Stimuli. ASME International Mechanical Engineering Congress and Exposition, 441–449. Houston, TX: American Society of Mechanical Engineers.
8. Arlitt, R., Nix, A., & Stone, R. (2013). Evaluating TRIZ as a Provider of Provocative Stimuli. ASME International Mechanical Engineering Congress and Exposition, 441–449. Houston, TX: AMER SOC Mechanical Engineers, Three Park Avenue, NEW YORK, NY 10016-5990 USA.

9. Asyraf, M. R. M., Ishak, M. R., Sapuan, S. M., & Yidris, N. (2019). Conceptual design of creep testing rig for full-scale cross arm using TRIZ-Morphological chart-analytic network process technique. Journal of Materials Research and Technology, 8(6), s. 5647–5658.
10. Bao, H., Liu, G. F., & Bian, B. Y. (2012). Product Environment Requirements Mapping and Processing Based on QFDE and TRIZ. Advanced Materials Research, s. 479–481.
11. Bhatnagar, R. M. (2019). Case Studies For The Application of Least Common Multiple (LCM) Algorithm For Resolving Multi-Parameter Contradiction By Inversion of TRIZ Contradiction Matrix. Journal of the Brazilian Society of Mechanical Sciences and Engineering, 41(4), s. 162.
12. Bigand, M., Deslee, C., & Yim, P. (2011). Innovative product design for students-enterprises linked projects. International Journal of Technology Management, 55(4), s. 238.
13. Borgianni, Y., & Matt, D. T. (2015). Axiomatic Design and TRIZ: Deficiencies of their Integrated Use and Future Opportunities. 9th International Conference on Axiomatic Design (ICAD), 34, s. 1–6. Florence, ITALY: Elsevier.
14. Brockmoeller, T., Mozgova, I., & Lachmayer, R. (2017). An Approach To Analyse The Potentıal Of Taılored Formıng By Trız Reverse. In M. G. Möhrle & R. Isenmann (Eds.), 21st International Conference on Engineering Design (ICED) (pp. 445–452). Berlin, Heidelberg: Springer Berlin Heidelberg.
15. Cakir, M. C., & Cilsal, O. O. (2008). Implementation Of A Contradiction-Based Approach To DFM. International Journal of Computer Integrated Manufacturing, 21(7), s. 839–847.
16. Cempel, C. (2013). Application Of TRIZ Approach To Machine Vibration Condition Monitoring Problems. Mechanical Systems and Signal Processing, 41(1–2), s. 328–334.
17. Cempel, C. (2014). The Ideal Final Result and Contradiction Matrix for Machine Condition Monitoring with TRIZ. 5th International Congress of Technical Diagnostics, 588, 276–280. Krakow, Poland: Trans Tech Publication.
18. Chang, C.-P., Lin, Y.-H., & Lu, C.-Y. (2015). Applying TRIZ Systematic Innovation Method to Improve Urinals. International Conference on Chemical, Material and Food Engineering (CMFE), s. 793–795.
19. Chang, C. P., & Lin, Y. H. (2013). Innovative Structure Improvement of a Glare Shield. International Conference on Mechatronics and Industrial Informatics (ICMII 2013), 321–324, 42–45. Guangtzhou,China: Trans Tech Publication.
20. Chang, C. P., & Lin, Y. H. (2014). Applying TRIZ to Improve a Guide Post. International Conference on Intelligent Materials and Mechatronics (IMM 2013), 464, 431–435. Hong Kong, China: Trans Tech Publication.
21. Chang, H.-T., Chang, C.-Y., & Yang, Y.-P. (2013). Combining Surveying Patent Information, Reappearing Problem And Discovering Breakthrough For Design-Around. 19th International Conference on Engineering Design (ICED), 42(5), 417–426. Sungkyunkwan Univ, Seoul, South Korea: Design Soc.
22. Chang, Y.-L., Lai, S.-C., & Wang, C.-N. (2010). Enhancing Repair Service Quality of Mobile Phones by the TRIZ Method. 2nd International Conference on Computational Collective Intelligence: Technologies and Applications, 534. Natl Kaohsiung Univ Appl Sci, Kaohsiung, Taiwan: Springer.
23. Chen, C.-H., & Huang, C.-Y. (2015). The Synergy Of QFD And TRIZ For Solving EMC Problems İn Electrical Products – A Case Study For The Notebook PC. Journal of Industrial and Production Engineering, 32(5), s. 311–330.
24. Chen, R.-Y. (2015). A Fuzzy Inventive Problem-Solving Approach for Product Design Computer-Aided System Using Multi-Agent and Fuzzy TRIZ. Journal of Integrated Design and Process Science, 19(1), s. 47–69.
25. Chen, W.-C., & Chen, J. L. (2018). Simplifying Algorithm for Inventive Problem Solving: S-ARIZ. Journal Of The Chınese Socıety Of Mechanıcal Engıneers, 39(1), s. 21–32.
26. Chen, Y. (2016). Innovative Design for Vortex Micro-Nano Bubble generator Based on TRIZ. 3rd International Conference on Mechatronics and Information Technology (ICMIT), 710–713. Shenzhen, China: Atlantis Press.
27. Cherifi, A., Gardoni, M., M’Bassegue, P., Renaud, J., & Houssin, R. (2017). Knowledge Management And Eco-Innovation: Issues And Organizational Challenges To Small And Medium Enterprises. 21st International Conference on Engineering Design (ICED), 119–128. Vancouver, Canada: Design SOC, 109 Dundee Drive, Glasgow, G52 3hl, Scotland.
28. Cherifi, A., M’Bassègue, P., Gardoni, M., Houssin, R., & Renaud, J. (2019). Eco-innovation and knowledge management: issues and organizational challenges to small and medium enterprises. Artificial Intelligence for Engineering Design, Analysis and Manufacturing, 33(2), s. 129–137.
29. Chiou, C.-C. (2014). Adoption of Lean Thinking and Service Improvement for Care Home Service . International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 8(3), s. 780–785.
30. Chun Chiou, C., Ju Liu, C., & Tsai, J. (2012). Integrating PZB Model and TRIZ for Service Innovation of Tele-Healthcare. Chun Chiou, 64, s. 577–582.
31. Coelho, D. A. (2009). Applying TRIZ to Human Factors Problems in Manufacturing. 1st International Conference on Manufacturing Engineering, Quality and Production Systems, 112. Transilvania Univ Brasov, Brasov, ROMANIA: WSEAS Press.
32. Cui, H., & Zhang, Q. (2014). Exploring the Conflicts between Traditional Retail and E-Commerce Channels for Manufacturing Enterprises: A TRIZ Theory Perspective. International Conference on Management and Engineering (CME), 393–399. Shanghai, China: Destech Publications.
33. Dai, Q., Wang, Q., & Li, H. (2013). Scientific Nature of Contradiction Matrix in Earthquake Relief Work. International Conference on Education Reform and Management Innovation (ERMI 2012), 275–280. Shenzhen, China: Information Engineering Research Institute.
34. Daniel, T., & George, D. (2015). Developing Quality Project Plan in Automotive Industry with TRIZ Methodology. International Conference on Power Electronics and Energy Engineering (PEEE), 83–89. Hong Kong, China: Destech Publications.
35. Dave, H. P. (2017). TRIZ: 40 Principles and Their Ranking by Contradiction Matrix. 2nd International Conference for Convergence in Technology (I2CT), 1258–1261. Siddhant Coll Engn, Pune, India: IEEE.
36. Ding, Z., Jiang, S., Ng, F., & Zhu, M. (2017). A New TRIZ-Based Patent Knowledge Management System For Construction Technology İnnovation. Journal of Engineering, Design and Technology, 15(4), s. 456–470.
37. Donnici, G., Frizziero, L., Francia, D., Liverani, A., & Caligiana, G. (2018). TRIZ Method For İnnovation Applied To An Hoverboard. Cogent Engineering, 5(1).
38. Duc Truong Pham, Kok Weng Ng, & Mei Choo Ang. (2010). Applyıng Trız To Support Desıgners In A Descrıptıve Desıgn Framework. ASME International Design Engineering Technical Conferences/Computers and Information in Engineering Conference, 871–880. San Diego, CA: Amer Soc Mechanıcal Engıneer.
39. Dünya Fikri Haklar Göstergeleri. (2018). Retrieved April 30, 2020, from https://iprgezgini.org/2019/01/02/dunya-fikri-haklar-gostergeleri-2018-genel-bakis-ve-degerlendirme/
40. Endsley, D. S. (2010). Uygulamada İnovasyon: Sağlık Ekipleri için Pratik Bir Kılavuz - D. Scott Endsley - Google Kitaplar. Retrieved from https://books.google.com.tr/books
41. Gao, G. H., Wei, K. C., Yang, H., & Liu, Y. (2013). Optimization Design of Automatic Transplanting Machine Based on TRIZ. 4th International Conference on Manufacturing Science and Engineering (ICMSE 2013), 712–715, 2966–2969.
42. Gazem, N., & Rahman, A. A. (2014). Improving TRIZ 40 Inventive Principles Grouping in Redesign Service Approaches. Asian Social Science, 10(17), s. 127–138.
43. Guner, S. (2019). Sağlık Hizmetlerinde Yaratıcı Problem Çözme Tekniği Olarak TRIZ’i Öneren Yeni Bir Yaklaşım. İstanbul Medipol Üniversitesi.
44. Guner, S , Kose, I . (2020). A NEW APPROACH THAT PROPOSES TRIZ AS A CREATIVE PROBLEM SOLVING TECHNIQUE IN HEALTH SERVICES. Research Journal of Business and Management , 7 (2) , s. 67-79.
45. Guo, N. (2016). An Innovative Scaffolding Coupler Design Based on TRIZ Theory. International Conference on Artificial Intelligence - Technologies and Applications (ICAITA), 127. Bangkok, Thailand: The Institute of Electrical and Electronics Engineers.
46. Guo, S., Yuan, Z., Wu, F., Li, Y., Wang, S., Qin, S., & Peng, Q. (2018). TRIZ Application In Bionic Modeling For Lightweight Design Of Machine Tool Column. ASME International Design Engineering Technical Conferences (IDETC) / Computers and Information in Engineering Conference (CIE), 26, 401–406.
47. Han, S. L., Lv, Q. D., Yang, L., & Zeng, Q. L. (2011). Innovation for Joining by Forming of Magnesium Alloy Based on TRIZ. 2nd International Conference on Manufacturing Science and Engineering, 189–193, s. 3284–3287.
48. Howard, T. J., Culley, S., & Dekoninck, E. A. (2011). Reuse Of İdeas And Concepts For Creative Stimuli İn Engineering Design. Journal of Engineering Design, 22(8), s. 565–581.
49. Hsu, Y.-L., Hsu, P.-E., Hung, Y.-C., & Xiao, Y.-D. (2010). Development And Application Of A Patent-Based Design Around Process. ASME Internationl Design Engineering Technical Conferences / Computers and Information in Engineering Conference, s. 91–100.
50. Hu, S. J., Su, L. H., Chen, J. C., & Wei, C. Y. (2013). Innovative Vacuum Cleaner Design Using TRIZ Method. 4th International Conference on Manufacturing Science and Engineering (ICMSE 2013), 690–693, 3372–3376.
51. Huang, C.-Y., Lin, Y.-H., Chang, C., & Lu, C.-Y. (2017). A Study on System Innovation Theory Applied to Improve the Multilanguage Guiding Device. 7th International Conference on Education, Management, Information and Mechanical Engineering (EMIM), 1173–1177. Shenyang, China: Atlantis Press.
52. Huang, C.-Y., Lin, Y.-H., & Tsai, P.-F. (2015). Developing a Rework Process for Underfilled Electronics Components via Integration of TRIZ and Cluster Analysis. IEEE Transactions on Components, Packaging and Manufacturing Technology, 5(3), s. 422–438.
53. Huang, Y. X., Kong, L. C., & Liu, W. T. (2014). A New Design of Climbing Robot with TRIZ Theory. Key Engineering Materials, 572, s. 624–627.
54. Ilevbare, I. M., Probert, D., & Phaal, R. (2013). A review of TRIZ, and its benefits and challenges in practice. Technovation, 33(2–3), s. 30–37.
55. Ionita, I., Ionescu, G., Visan, A., & Hincu, D. (2011). Methodology For Inventive Problem Solvıng in Organizational Management. 7th International Conference on Management of Technological Changes, 285–288. Alexandroupolis, Greece: Democritus University of Thrace.
56. Ishak, N. M., Sivakumar, D., & Mansor, M. R. (2018). The Application of TRIZ on Natural Fibre Metal Laminate To Reduce The Weight Of The Car Front Hood. Journal of the Brazilian Society of Mechanical Sciences and Engineering, 40(2), s. 105.
57. Ivashkov, M., Souchkov, V., & Dzenisenka, S. (2005). A TRIZ based method for intelligent design decisions. 6th International Conference on Computer-Aided Industrial Design and Conceptual Design (CAID&CD), s. 357–361.
58. Jaisuk, T., & Thawesaengskulthai, N. (2018). Inventive Problem Solving For Automotive Part Defective Reduction. 2nd International Conference on High Performance Compilation, Computing and Communications (HP3C), 106–111. New York, USA: Assoc Computing Machinery.
59. Jiang, J.-C., Sun, P., & Shie, A.-J. (2011). Six Cognitive Gaps By Using TRIZ And Tools For Service System Design. Expert Systems with Applications, 38(12), s. 14751–14759.
60. Jiang, P., Zhai, J., Chen, Z., & Tan, R. (2009). The Patent Design Around Method Based On TRIZ. IEEE International Conference on Industrial Engineering and Engineering Management, 1067–1071. Hong Kong, China: IEEE.
61. Jou, Y.-T., Lin, W.-T., Lee, W.-C., & Yeh, T.-M. (2013). Integrating the TRIZ and Taguchi’s Method in the Optimization of Processes Parameters for SMT. Advances in Materials Science and Engineering, s. 1–10.
62. Karnjanasomwong, J., & Thawesaengskulthai, N. (2015a). TRIZ-PUGH Model, New Approach for Creative Problem Solving and Decision Making. IEEE International Conference on Industrial Engineering and Engineering Management (IEEM), 1877. Singapore: IEEE.
63. Kaya, M. O. (2017). Dünya’da ve Türkiye’de Triz Kullanan Şirketler – kayam – Medium. Retrieved March 28, 2019, from medium website: https://medium.com/@metinokaya/dünyada-ve-türkiye-de-triz-kullanan-şirketler-52fb26beea8c
64. Kuang, F., Wu, Z., & Liu, X. (2013). A Study on Furniture Innovative Theory Based on QFD and TRIZ. 3rd International Conference on Advanced Engineering Materials and Technology (AEMT 2013), 753–755, 1437–1441. Zhangjiajie,China: Trans Tech Publication.
65. Lai, Y. L., Chen, J. H., & Hung, J. P. (2008). A Study on the Application of TRIZ to CAD/CAM System. Conference of the World-Academy-of-Science, Engineering and Technology, 149. Rome, Italy: World Academy of Science, Engineering and Technology.
66. Lan, T.-S., Chuang, K.-C., & Chen, Y.-M. (2018). Automated Green İnnovation For Computerized Numerical-Controlled Machining Design. Advances in Mechanical Engineering, 10(7), 168781401878977.
67. LariSemnani, B., Mohebbi Far, R., Shalipoor, E., & Mohseni, M. (2015). Using creative problem solving (TRIZ) in improving the quality of hospital services. Global Journal of Health Science, 7(1), 88–97.
68. Lee, C.-H., Zhao, X., & Lee, Y.-C. (2019). Service Quality Driven Approach For İnnovative Retail Service System Design And Evaluation: A case study. Computers & Industrial Engineering, s. 135, 275–285.
69. Lee, H.-S., & Hsieh, L.-C. (2009). Innovative Design of an Automatic Car-Door Opening System. International Multi-Conference of Engineers and Computer Scientists, 1640–1644. Kowloon, China: Newswood Ltd.
70. Leon, N. (2003). Putting TRIZ Into Product Design. Design Management Journal, 14(2), s. 58–64.
71. Li, K.-Y. (2014). Application of TRIZ and Universal Design in the Innovation Design of the Building Descending Structure. 2nd International Conference on Intelligent Technologies and Engineering Systems (ICITES), 1163–1170. Cheng Shiu Univ, Kaohsiung, Taiwan: Springer.
72. Li, S. M., Zhang, Y., Zhao, X., & Gong, S. C. (2012). TRIZ Theory in the Application of Vacuum Circuit Breaker Improvement. 7th International Conference on MEMS, NANO and Smart Systems (ICMENS 2011), 403–408, 5117–5120. Kuala Lumpur, Malaysia: Trans Tech Publications.
73. Li, T.-S., & Huang, H.-H. (2009). Retracted:Applying TRIZ And Fuzzy AHP To Develop İnnovative Design For Automated Manufacturing Systems. Expert Systems with Applications, 36(4), s. 8302–8312.
74. Li, W. X., & Wang, S. J. (2012). Axial Force Studies of ESPCP System Based on Triz Theory. Applied Mechanics and Materials, s. 152–154.
75. Liang, Y., Tan, R., Wang, C., & Li, Z. (2009). Computer-aided classification of patents oriented to TRIZ. 2009 IEEE International Conference on Industrial Engineering and Engineering Management, s. 2389–2393.
76. Lim, C., Park, I., & Yoon, B. (2015). Technology Development Tools in Biomimetics Utilizing TRIZ: Biomimetic-TRIZ Matrix. Portland International Conference on Management of Engineering and Technology (PICMET), s. 2307–2312.
77. Lim, C., Yun, D., Park, I., & Yoon, B. (2018). A Systematic Approach For New Technology Development By Using A Biomimicry-Based TRIZ Contradiction Matrix. Creativity and Innovation Management, 27(4), s. 414–430.
78. Lin, C.-C., & Chen, C.-F. (2016). Applying TRIZ to Develop Radical Innovations for Knife Sheaths. IEEE International Conference on Applied System Innovation (IEEE ICASI), s. 48–53.
79. Lin, S.-P., Chen, C.-P., & Chen, J.-S. (2012). Using TRIZ-based Method to Improve Health Service Quality: A Case Study on Hospital. 2nd International Conference on Economics, Trade and Development (pp. 62–66).
80. Lin, S. Y., & Wu, C. T. (2016). Application Of TRIZ İnventive Principles To İnnovate Recycling Machine. Advances in Mechanical Engineering, 8(5), s. 16.
81. Lin, Y.-H., Li, S.-P., Lu, C.-Y., Chung, R.-G., & Chen, D. (2016a). Applying the TRIZ Systematic Innovation Method to Improve Short Circuit Devices. International Conference on Mechatronics, Control and Automation Engineering (MCAE), 198–200. Bangkok, Thailand: Atlantis Press.
82. Lin, Y.-H., Li, S.-P., Lu, C.-Y., Chung, R.-G., & Chen, D.-F. (2016b). Research into the Improvement on Hexagonal Socket by Applying the System Innovation Theory. International Conference on Advanced Material Science and Environmental Engineering (AMSEE), s. 55– 57.
83. Lin, Z.-C., & Chen, C.-C. (2009). Innovatıon Procedure For Polıshıng Tımes Calculatıons Of Compensated Cmp Usıng Multıple Steps Of The Modıfıed Trız Method. International Journal of Innovative Computing, Information and Control, 5(8), s. 2311–2332.
84. Liu, J., Li, C., Li, X., & Wen, B. (2007). Innovative Principle Study And Application Of Modern Product Design İdeas. International Conference on Mechanical Engineering and Mechanics, s. 274–277.
85. Liu, M.-S. (2011). The Study Of Green Product Design And Development By Applying TRIZ İnnovation Principles. 4th International Conference of Organizational Innovation (ICOI), 5(18), s. 7740–7754.
86. Liu, S. (2012). A Decision Making Approach for Selecting Inventive Principles from Contradiction Matrix. International Conference on Mechatronics and Materials Engineering (ICMME 2011), 151, s. 695–699.
87. Liu, S., Shi, D., & Zhang, Y. (2009). A Planning Approach of Engineering Characteristics Based on QFD-TRIZ Integrated. 3rd IFIP Conference on Computer-Aided Innovation, 330. Harbin, China: Springer.
88. Liu Gequn, & Liu Weiguo. (2006). Instructing The İnnovation Of Control Strategies By TRIZ. 6th International Conference on Intelligent Systems Design and Applications (ISDA 2006), s. 787–791.
89. Liu Guoxin, & Lang Kun. (2010). Mechanism of Business Model Innovation Based on TRIZ. 5th International Conference on Product Innovation Management, 556–559.
90. Lu, C., Liao, Z. P., Jiang, S. F., & Liu, G. J. (2006). Research on Innovative Product Design System Based on QFD and TRIZ. Materials Science Forum, 532–533, s. 1144–1147.
91. Lv, C., Zhang, M., & Wang, M. (2013). Application Research of TRIZ in Maintainability Design. International Conference on Quality, Reliability, Risk, Maintenance, and Safety Engineering, s. 1971–1975.
92. Ma, J., Zhang, Q., Wang, Y., & Luo, T. (2009). Construction of the Dependence Matrix Based on the TRIZ Contradiction Matrix in OOD. 3rd IFIP Conference on Computer-Aided Innovation, s. 219–230.
93. Ma, L., Tan, R., Zhang, H., & Zhang, X. (2006). TRIZ Application İn Conceptual Design Of Packaging Machine For Dropping Pill Of Chinese Traditional Medicine. IEEE International Conference on Management of Innovation and Technology (ICMIT 2006), s. 57–65.
94. Ma, S. C., Jia, H. L., & Liu, X. Bin. (2011). Innovative Design of Honeycomb Paperboard Production Process. International Conference on Advances in Materials and Manufacturing Processes, s. 156–157.
95. Mansor, M. R., Sapuan, S. M., Zainudin, E. S., Nuraini, A. A., & Hambali, A. (2014). Conceptual Design Of Kenaf Fiber Polymer Composite Automotive Parking Brake Lever Using İntegrated TRIZ–Morphological Chart–Analytic Hierarchy Process Method. Materials & Design (1980-2015), 54, s. 473–482.
96. Mastura, M. T., Sapuan, S. M., Mansor, M. R., & Nuraini, A. A. (2016). Design strategy for concept design of hybrid bio-composite automotive anti-roll bar using TRIZ. Mechanical Engineering Research Day (MERD), 60–61. Univ Teknikal Malaysia: Centre Advanced Research.
97. Min, G., Shanshan, Z., & Yan, L. (2017). Establishment of Data Collection and Transmission Optimization Model Based on TRIZ. 20th IEEE International Conference on Computational Science and Engineering (CSE) / 15th IEEE/IFIP International Conference on Embedded and Ubiquitous Computing (EUC), 165–170. Guangzhou, PEOPLES R CHINA: IEEE.
98. Morgado, T. L. M., Sandiaes, J., & Navas, H. V. G. (2019). TRIZ and Lean Philosophies Applied Together in Management Activities. Quality Innovation Prosperity, 23(3), s. 90–102.
99. Ogeya, M. C., Coatanea, E., & Medyna, G. (2013). Theory Drıven Desıgn And Real Prototypıng Of Bıomass Pyrolıtıc Stove. In D. for Harmonies (Ed.), 19th International Conference on Engineering Design (ICED 13) (pp. 69–78). Sungkyunkwan Univ, Seoul, Korea: Design Methods and Tools.
100. Pang, J. Z., Guo, X. B., & Yang, Y. W. (2012). The Constraints Analysis on TRIZ in Management Innovation Application. 2nd International Conference on Advanced Design and Manufacturing Engineering (ADME 2012), s. 220–223.
101. Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A Conceptual Model of Service Quality and Its Implications for Future Research. Journal of Marketing, 49(4), s. 41–50.
102. Prasad, M. B., & Sudha, M. (2011). Induction Machine Fault Diagnosis and Design Using Theory of Innovation and Problem Solving (TRIZ) Technology. Annual IEEE India Conference - Engineering Sustainable Solutons, 16–18. BITS Pilani, Hyderabad Campus, Hyderabad, Indıa: IEEE.
103. Qiu, C., Liu, S., & Shi, D. (2010). Fuzzy Design Scheme Selection Method Based on QFD Integrated with TRIZ. 2nd International Conference on Advanced Design and Manufacture, 234. Harbin Engn Univ, Harbin, China: Trans Tech Publications.
104. Shih, B.-Y., Chen, C.-Y., & Li, C. E. (2013). The exploration of the mobile Mandarin learning system by the application of TRIZ theory. Computer Applications in Engineering Education, 21(2), s. 343–348.
105. Shrotriya, S., Dhir, S., & Sushil. (2018). Innovation Driven Ecosystem For Quality Skill Development İn India. Benchmarking: An International Journal, 25(8), s. 2997–3020.
106. Souchkov, V. (2013). Accelerate Innovation with TRIZ. Retrieved from http://www.xtriz.com/publications/AccelerateInnovationWithTRIZ.pdf
107. Su, C.-T., Lin, C.-S., & Chiang, T.-L. (2008). Systematic İmprovement İn Service Quality Through TRIZ Methodology: An Exploratory Study. Total Quality Management & Business Excellence, 19(3), s. 223–243.
108. Su, C.-T., & Su, F.-M. (2018). Yield Improvement in Color Filter Manufacturing Using Taguchi Methods and TRIZ’s Substance–Field Analysis. IEEE Transactions on Components, Packaging and Manufacturing Technology, 8(12), s. 2198–2212.
109. Şen, N., & Baykal, Y. (2019). Development of car wishbone using sheet metal tearing process via the theory of inventive problem-solving (TRIZ) method. Journal of the Brazilian Society of Mechanical Sciences and Engineering, 41(10).
110. Şener, S. D. (2006). TRIZ: Yaratıcı Problem Çözme Teorisi Ve Diğer Problem Çözme Yöntemleriyle Karşılaştırma.
111. Tsai, M. P., Shieh, P. I., & Chuang, C. H. (2012). Computer-Supported Innovation for Modularized Product Design. Advanced Materials Research, 341–342, s. 586–590.
112. Vincent, J., & Cavallucci, D. (2018). Development of an Ontology of Biomimetics Based on Altshuller’s Matrix. 18th International TRIZ Future Conference (TFC), s. 14–25.
113. Wang, C.-H. (2015). Using the theory of inventive problem solving to brainstorm innovative ideas for assessing varieties of phone-cameras. Computers & Industrial Engineering, 85, s. 227–234.
114. Wang, C.-S., Wang, W.-H. A., Chang, T.-R., & Lin, M.-C. (2009). Integrated Design Structure System For Modular Design İn Products Development. 2009 IEEE International Conference on Industrial Engineering and Engineering Management, s. 1121–1125.
115. Wang, X., Lu, C. Da, & Hong, T. (2010). Applying TRIZ for Optimization Formulation of Sapphire Precision Lapping. Global Conference on Digital Design and Manufacturing Technology, s. 102–104.
116. Wang, Y.-H., Trappey, A. J. C., Hwang, S.-J., & Chen, K.-L. (2016). Develop Potential Solution to the Engineering Conflicts of Additive Manufacturing by Using the Theory of Solution of Inventive Problems (TRIZ) - The Case of Material Jetting Process. Journal Of The Chınese Socıety Of Mechanıcal Engıneers, 37(2), s. 85–93.
117. Wang Shuxia, Guo Haibing, & Jia Yuncheng. (2013). Application of TRIZ Matrix of Contradictions in Semiconductor Doping. International Conference on Management Innovation and Business Innovation (ICMIBI), 507–510. Singapore: Singapore Management and Sports Science Institute.
118. WIPO, 2018 yılı Dünya Fikri Mülkiyet Göstergeleri Raporu. (2018). Retrieved April 30, 2020, from https://www.morogluarseven.com/tr/news-and-publications/wipo-2018-yili-dunya-fikri-mulkiyet-gostergeleri-raporunu-yayimladi/
119. Wirawan, C., & Chandra, F. (2016). Quality Tools and TRIZ Based Quality Improvement Case Study at PT “X” A Plastic Moulding Manufacturing Industry. IOP Conference Series: Materials Science and Engineering, 114, 12059. Kuala Lumpur, Malaysia: IOP Publishing.
120. Word Intellectual Property Organization. (2018). Retrieved April 30, 2020, from WIPO website: https://www.wipo.int/about-wipo/en/oversight/
121. Xiao, Y., & Xin, L. (2009). Research on Product’s Innovation Design Based on 39 Contradiction Matrices and 40 Innovation Principles of TRIZ. 4th International Conference on Product Innovation Management, s. 246–249.
122. Xie, C. L., & Liu, Y. K. (2012). Vehicle Loading Length Measurement System Research Based on TRIZ. 2nd International Conference on Mechatronics and Intelligent Materials (MIM 2012), s. 490–495.
123. Xie, J., Tang, X., & Shao, Y. (2009). Research on Product Conceptual Design Based on Integrated of TRIZ and HOQ. 3rd IFIP Conference on Computer-Aided Innovation, s. 203–209.
124. Yamada, K., Miura, M., Hayama, T., & Kunifuji, S. (2009). Effectiveness of Engineering Solution Case Document Search Based on TRIZ Contradiction Matrix Theory. 13th International Conference on Knowledge-Based Intelligent Information and Engineering Systems, s. 547–554.
125. Yang, C.-M., Kao, C.-H., & Liu, T.-H. (2010). A TRIZ-based Systematic Innovation Product Design Process - A Preliminary Study. 16th ISSAT International Conference on Reliability and Quality in Design, s. 135–138.
126. Yang, D., & Hou, W. J. (2007). Improvement design of rapid prototyping machine based on TRIZ. 8th International Conference on Computer-Aided Industrial Design and Comceptual Design, s. 11–16.
127. Yang, H. L., & Hsiao, S. L. (2009). Mechanisms of developing innovative IT-enabled services: A case study of Taiwanese healthcare service. Technovation, 29(5), s. 327–337.
128. Yang, Y., Shao, Y., & Tang, X. (2009). A Study on the Application of the Extended Matrices Based on TRIZ in Constructing a Collaborative Model of Enterprise Network. 3rd IFIP Conference on Computer-Aided Innovation, 330. Harbin, China: Springer.
129. Yeh, C.-H., Wu, F.-C., Lai, R.-L., & Chen, C.-H. (2007). TRIZ-Based Conflicts-Solving Applications İn Management System. Conference on Systems Science, Management Science and System Dynamics, 2673–2677. Shanghai, China: System Dynamics Socllege.
130. Yeh, C. H., Hsieh, C. Y., & Wu, F. C. (2014). The Synergy of TRIZ and Automatic Optical Inspection (AOI) for Detecting Surface Defects on Small Metal Parts. Advanced Materials Research, s. 838–841.
131. Yeh, C. H., Huang, J. C. Y., & Yu, C. K. (2011). Integration of four-phase QFD and TRIZ in product R&D: a notebook case study. Research in Engineering Design, 22(3), s. 125–141.
132. Yin, C., & Dai, W. (2015). Reliability Improvement of Mechanical Components Based on TRIZ. Proceeding of the First International Conference on Reliability Systems Engineering ICRSE, s. 43–66.
133. Yu, J., & Rong, X. (2015). Examination Method of Duplex Stainless Steel Based on TRIZ. 1st International Conference on Information Sciences, Machinery, Materials and Energy (ICISMME), s. 472–476.
134. Zeng, C., & Su, S. (2015). Design Clamping Device of Milling Fixture Base on Contradiction Matrix. 3rd International Conference on Machinery, Materials and Information Technology Applications (ICMMITA), 1450–1455. Qingdao, China: Atlantis Press.
135. Zhang, D., Hu, Y., & Yuan, Y. (2007). An Exploring Of The Path Of Management İnnovation Based On Conflicts Solving. 14th International Conference on Management Science and Engineering, s. 855–860.
136. Zhang, F., Yang, M., & Liu, W. (2014). Using İntegrated Quality Function Deployment And Theory Of İnnovation Problem Solving Approach For Ergonomic Product Design. Computers & Industrial Engineering, 76, s. 60–74.
137. Zhang, Y. De, Liu, F., & Yu, Y. (2012). Structural Design of Prostate Biopsy Robot Based on TRIZ Theory. 2nd International Conference on Advanced Engineering Materials and Technology (AEMT), s. 538–541.
138. Zhang Dong-sheng, Hu Yue, & Yuan Yuan. (2007). An exploring of the path of management innovation based on conflicts solving. 14th International Conference on Management Science and Engineering, s. 855–860.
139. Zhen, L., Jiang, Z., Huang, G. Q., & Liang, J. (2008). Knowledge Acquisition For Product Development İn Knowledge Grid. Proceedings of the Institution of Mechanical Engineers, Part C: Journal of Mechanical Engineering Science, 222(11), s. 2269-2280.