STUDENTS' SATISFACTION LEVELS OF TURKISH TEACHING PROGRAM AND SERVICES PROVIDED IN THIS PROGRAM IN TURKISH TEACHING DEPARTMENT AT ÇUKUROVA UNIVERSITY

Year 2017, Volume: 13 Issue: 1, 144 - 157, 31.01.2017

Ömer Tuğrul Kara

Abstract

Today, the perceptions and expectations of university
students about the programs they attend are important when the aims of the
universities are considered. In this sense, it is necessary for all the
universities in Turkey to develop some plans by determining certain priorities
which will satisfy university students and also take their expectations into
consideration.  It is possible to reach a required level of education by
focusing on the subjects such as quality, satisfaction and performance. In this
study, it was aimed to determine the satisfaction level of the students
attending in Turkish Teaching Department at Çukurova University about the
services, lessons and the instructors. This study was designed using a
descriptive survey model. 106 teacher candidates in the 2nd, 3rd and 4th grades
of Turkish Teaching Department at Çukurova University participated in the
study. ‘A Satisfaction Survey for Turkish Teaching Candidates’ was administered
as data collection tool. Descriptive statistics were used in the analysis of
the data. Satisfaction levels of the participants in Turkish Teaching
program were examined in three dimensions in terms of teaching programs,
lessons, lecturers, services and facilities.  It was found that
satisfaction levels of the students were, in general, low or medium. 
Considering the results of the study, the realities of the country and the
students’ expectations should be taken into consideration and emphasized while
a teaching program is prepared. The results may contribute to the preparation
of  new Turkish Teaching programs and to the researchers who aim to
conduct research about similar issues.  

Keywords

Turkish education, satisfcation level

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