The Scenario of Emotional Intelligence, Self-Esteem and Organizational Commitment

Year 2018, Volume: 11 , 239 - 246, 01.12.2018

Siti Sarawati Johar

Abstract

Emotional intelligence is now
gaining ground in various psychological studies. The emphasis given to the
competencies in emotional intelligence suggests that these elements also
contribute to human emotional change and influenced the formulations of human
behavioral. In this study, the issues in the workplace are referring to
emotional intelligence, self-esteem and commitment of employees. The specific
purpose of this study was to test the impact of emotional intelligence among
employees whether it able or unable to influence a commitment to the
organization through employee self-esteem factor. A total of 196 civil servants
in the Local Authority (PBT) have been selected as respondents. Measurement tools
that are used in the data lump is Emotional Intelligence Self-Description
Inventory (EISDI), Rosenberg Self-Esteem Scale (RSES) and the Employee
Commitment Survey Revised Version (ECS). The data was then analyzed using
hierarchical regression analysis. The findings show that emotional intelligence
and four dimensions of emotional intelligence have a direct impact on
organizational commitment. In fact, the emotional intelligence and dimensions
also has an indirect effect on organizational commitment when self-esteem as
mediator factor is controlled. Employee self-esteem later found to function as
a partly mediator that affecting the relationship between overall emotional
intelligence and four dimensions of emotional intelligence with organizational
commitment. The most important findings are found emotional intelligence
dimension among employees are able to become more relevant with the increasing
availability of commitment of employee when there was the element of
self-esteem as a mediator factor.

Keywords

Emotional intelligence, Self-esteem, Organizational commitment

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