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İŞLETME PERFORMANSININ ÖLÇÜMÜ ÜZERİNE BANKACILIK SEKTÖRÜNDE BİR ARAŞTIRMA

Year 2010, Issue: 36, 179 - 193, 20.05.2015

Sebahattin Yıldız

Abstract

  İşletme performansı subjektif ve objektif olmak üzere iki yönteme göre ölçülmektedir. Bankacılık sektöründe yapılan araştırmanın bulgularına göre, banka performansının objektif finansal veriler yoluyla ölçülmüş değerleri dikkate alındığında sırasıyla Akbank, Garanti bankası, Yapıkredi ve İşbankasının performansı yüksek düzeyde iken Tekstilbank, Şekerbank, TEB’nın performası düşük düzeydedir. İşletme performansının subjektif yönteme göre ölçülmüş değerleri dikkate alındığında ise, sırasıyla Garanti bankası, İşbankası, Akbank ve Yapıkredi bankasının performansı yüksek düzeyde iken Alternatifbank, Tekstilbank ve Şekerbankın performası düşük düzeydedir. Ayrıca araştırma bulgularına göre subjektif performans ile objektif performans arasında önemli bir ilişki olduğu gözlenmiştir. Bu bulguya göre her iki yöntem bankacılık sektöründe birbiri yerine kullanılabilir.  

 

Keywords

İşletme Performansı Banka Objektif Subjektif

References

  • AKAL, Zühal; (1992), İşletmelerde Performans Ölçü ve Denetimi, MPM, Yayın No. 473. Ankara, 368s.
  • ALPKAN, Lütfihak; Ercan ERGÜN; Çağrı. BULUT ve Cengiz YILMAZ; (2005), “Şirket Girişimciliğinin Şirket Performansına Etkileri”, Doğuş Üniversitesi Dergisi, 6(2). ss.175-189.
  • ALTUNIŞIK, Remzi; Recai COŞKUN; Serkan BAYRAKTAROĞLU ve Engin YILDIRIM; (2004), Sosyal Bilimlerde Araştırma Yöntemleri, SPSS Uygulamalı, Sakarya Kitabevi, Sakarya, 317s.
  • CHAKRAVARTHY, Balaji S.; (1986), “Measuring Strategic Performance”, Strategic Management Journal, C.7. ss.437-458.
  • DESS, Gregory G.; (1987), “Concensus on Strategy Formulation and Organizational Performance: Competitors in a Fragmented Industry”, Strategic Management Journal, C.8., ss.259-277.
  • DESS, Gregory G. ve Richard B. ROBINSON; (1984), “Measuring Organizational Performance in the Absence of Objective Measures: The Case of Privately-held Firm and Conglomerate Business Unit”. Strategic Management Journal. Vol.5, ss.265-273.
  • DICTIONNAIRE, Larouse, (1993), İngilizce Sözlük, Miliyet Yayınları, Cilt.2. 1905s.
  • DINÇER, Ömer ve Ekrem TATOĞLU; (2003), “Formel Stratejik Planlama ve Şirket Performansı”, 11. Ulusal Yönetim ve Organizasyon Kongre- si, Afyon, 195s.
  • ERKUŞ, Ahmet; (2006),“Entelektüel Sermaye: Bir Uygulama”, Atatürk Üniversitesi SBE Doktora Tezi,189s.
  • HUANG, Chung-Fah ve Sung-Lin HSUEH; 2007, “A Study on the Relationship Between Intellectual Capital and Business Performance in the Engineering Consulting Industry: A Path Analysis”, Journal of Civil Engineering and Management, Vol. XIII. No.4. ss:265-271.
  • KALKAN, Adnan; (2005), “Kobilere Sağlanan Desteklerin Örgütsel Per- formansa Etkileri”, GYTE, SBF Doktora Tezi, 171s.
  • KAYNAK, Erdener ve Ali KARA; (2004),“Market Orientation and Organizational Performance: A Comparison of Industrial Versus Consumer Companies in Mainland China Using Market Orientation Scale”, Industrial Marketing Management, 33, ss.743-753.
  • KÜÇÜKKANCABAŞ, Selin; Ayşe AKYOL ve Berk M. ATAMAN; (2006), “İlişki Pazarlaması Bileşenlerinin Şirket Performansı Üzerindeki Etki- leri: İçecek Sektöründe Uygulamalı Bir Araştırma”, MÜ SBE Öneri, 7(25), ss.131-139.
  • LIN, Zhiang J.; Haibin YANG ve Bindu ARYA; (2009), “Alliance Partners And Firm Performance:Resource Complementarity And Status Association” Strategic Management Journal, 30, ss.921–940.
  • MACINATI, Manuela S; (2008), “The Relationship Between Quality Management Systems and Organizational Performance in Italian National Health Service, Health Policy, 85, ss.228-241.
  • MILLER, Danny; (1987), “Strategy making and Structure: Analysis and Implications for Performance”, Academy of Management Journal, 30(1). ss.7-32.
  • NUNNALLY, Jum.C; (1978), Psychometric Theory, Second Edition, McGraw-Hill, New York, 701s.
  • ÖZTEK, Yaman; (2005), “Performans Ölçümünde Esas Alınan Ölçütler”, Marmara Üniversitesi SBE Öneri Dergisi, 6(23), ss.19-22.
  • PARKER, Charles; (2000), “Performance Measurement”, Work Study, Sayı: 2, ss.63-66.
  • SARUHAN, Ş. Can ve Ata ÖZDEMİRCİ; (2005), Bilim, Felsefe ve Metodolo- ji, Alkım Yayınları, İstanbul, 194s.
  • SEKARAN, Uma; (1992), Research Methods for Business: A Skill Building Approach, Second Edition, John Wiley & Sons, 450s.
  • SINGH, Jitendra V.; (1986), “Performance, Slack and Risk Taking in Organizational Decision Making”, Academy of Management, 29(3), ss.562-585.
  • SKERLAVAJ, Miha; M.Indihar STEMBERGER; Rok SKRINJAR ve Vlado DIMOVSKI; (2007), “Organizational Learning Culture- the Missing Link Between Business Process Change and Organizational Performance”, International Journal of Production Economics, 106, ss. 346-367.
  • TURUNÇ, Ömer; (2006),“Bilgi Teknolojileri Kullanımının İşletmelerin Ör- gütsel Performansına Etkisi: Hizmet Sektöründe Bir Araştırma”, SDÜ, SBE Doktora Tezi, Isparta, 282s.
  • VENKATRAMAN, N. ve Vasudevan RAMANUJAM; (1986), “Measurement of Business Performance in Strategic Research: A Comprasion of Approaches”, Academy of Management Review,11 (4), ss.801-811.
  • YILDIZ, Sebahattin. 2010, “Entelektüel Sermayenin İşletme Performansına Etkisi: Bankacılık Sektöründe Bir Araştırma”, Marmara Üniversi- tesi SBS Doktora Tezi. İstanbul,323s.
  • ZEHİR, Cemal ve A.Zafer. ACAR; (2005), “Örgütsel Yeteneklerin İşletme Performansına Etkileri”, Gazi Üniversitesi İ.İ.B.F. Dergisi, 7 (3), ss.15-34
  • TÜRKİYE BANKALAR BİRLİĞİ; (2010), İnternet Adresi: hhtp//: http://www.tbb.org.tr., Erişim Tarihi, 10 Aralık 2010.

Year 2010, Issue: 36, 179 - 193, 20.05.2015

Sebahattin Yıldız

Abstract

References

  • AKAL, Zühal; (1992), İşletmelerde Performans Ölçü ve Denetimi, MPM, Yayın No. 473. Ankara, 368s.
  • ALPKAN, Lütfihak; Ercan ERGÜN; Çağrı. BULUT ve Cengiz YILMAZ; (2005), “Şirket Girişimciliğinin Şirket Performansına Etkileri”, Doğuş Üniversitesi Dergisi, 6(2). ss.175-189.
  • ALTUNIŞIK, Remzi; Recai COŞKUN; Serkan BAYRAKTAROĞLU ve Engin YILDIRIM; (2004), Sosyal Bilimlerde Araştırma Yöntemleri, SPSS Uygulamalı, Sakarya Kitabevi, Sakarya, 317s.
  • CHAKRAVARTHY, Balaji S.; (1986), “Measuring Strategic Performance”, Strategic Management Journal, C.7. ss.437-458.
  • DESS, Gregory G.; (1987), “Concensus on Strategy Formulation and Organizational Performance: Competitors in a Fragmented Industry”, Strategic Management Journal, C.8., ss.259-277.
  • DESS, Gregory G. ve Richard B. ROBINSON; (1984), “Measuring Organizational Performance in the Absence of Objective Measures: The Case of Privately-held Firm and Conglomerate Business Unit”. Strategic Management Journal. Vol.5, ss.265-273.
  • DICTIONNAIRE, Larouse, (1993), İngilizce Sözlük, Miliyet Yayınları, Cilt.2. 1905s.
  • DINÇER, Ömer ve Ekrem TATOĞLU; (2003), “Formel Stratejik Planlama ve Şirket Performansı”, 11. Ulusal Yönetim ve Organizasyon Kongre- si, Afyon, 195s.
  • ERKUŞ, Ahmet; (2006),“Entelektüel Sermaye: Bir Uygulama”, Atatürk Üniversitesi SBE Doktora Tezi,189s.
  • HUANG, Chung-Fah ve Sung-Lin HSUEH; 2007, “A Study on the Relationship Between Intellectual Capital and Business Performance in the Engineering Consulting Industry: A Path Analysis”, Journal of Civil Engineering and Management, Vol. XIII. No.4. ss:265-271.
  • KALKAN, Adnan; (2005), “Kobilere Sağlanan Desteklerin Örgütsel Per- formansa Etkileri”, GYTE, SBF Doktora Tezi, 171s.
  • KAYNAK, Erdener ve Ali KARA; (2004),“Market Orientation and Organizational Performance: A Comparison of Industrial Versus Consumer Companies in Mainland China Using Market Orientation Scale”, Industrial Marketing Management, 33, ss.743-753.
  • KÜÇÜKKANCABAŞ, Selin; Ayşe AKYOL ve Berk M. ATAMAN; (2006), “İlişki Pazarlaması Bileşenlerinin Şirket Performansı Üzerindeki Etki- leri: İçecek Sektöründe Uygulamalı Bir Araştırma”, MÜ SBE Öneri, 7(25), ss.131-139.
  • LIN, Zhiang J.; Haibin YANG ve Bindu ARYA; (2009), “Alliance Partners And Firm Performance:Resource Complementarity And Status Association” Strategic Management Journal, 30, ss.921–940.
  • MACINATI, Manuela S; (2008), “The Relationship Between Quality Management Systems and Organizational Performance in Italian National Health Service, Health Policy, 85, ss.228-241.
  • MILLER, Danny; (1987), “Strategy making and Structure: Analysis and Implications for Performance”, Academy of Management Journal, 30(1). ss.7-32.
  • NUNNALLY, Jum.C; (1978), Psychometric Theory, Second Edition, McGraw-Hill, New York, 701s.
  • ÖZTEK, Yaman; (2005), “Performans Ölçümünde Esas Alınan Ölçütler”, Marmara Üniversitesi SBE Öneri Dergisi, 6(23), ss.19-22.
  • PARKER, Charles; (2000), “Performance Measurement”, Work Study, Sayı: 2, ss.63-66.
  • SARUHAN, Ş. Can ve Ata ÖZDEMİRCİ; (2005), Bilim, Felsefe ve Metodolo- ji, Alkım Yayınları, İstanbul, 194s.
  • SEKARAN, Uma; (1992), Research Methods for Business: A Skill Building Approach, Second Edition, John Wiley & Sons, 450s.
  • SINGH, Jitendra V.; (1986), “Performance, Slack and Risk Taking in Organizational Decision Making”, Academy of Management, 29(3), ss.562-585.
  • SKERLAVAJ, Miha; M.Indihar STEMBERGER; Rok SKRINJAR ve Vlado DIMOVSKI; (2007), “Organizational Learning Culture- the Missing Link Between Business Process Change and Organizational Performance”, International Journal of Production Economics, 106, ss. 346-367.
  • TURUNÇ, Ömer; (2006),“Bilgi Teknolojileri Kullanımının İşletmelerin Ör- gütsel Performansına Etkisi: Hizmet Sektöründe Bir Araştırma”, SDÜ, SBE Doktora Tezi, Isparta, 282s.
  • VENKATRAMAN, N. ve Vasudevan RAMANUJAM; (1986), “Measurement of Business Performance in Strategic Research: A Comprasion of Approaches”, Academy of Management Review,11 (4), ss.801-811.
  • YILDIZ, Sebahattin. 2010, “Entelektüel Sermayenin İşletme Performansına Etkisi: Bankacılık Sektöründe Bir Araştırma”, Marmara Üniversi- tesi SBS Doktora Tezi. İstanbul,323s.
  • ZEHİR, Cemal ve A.Zafer. ACAR; (2005), “Örgütsel Yeteneklerin İşletme Performansına Etkileri”, Gazi Üniversitesi İ.İ.B.F. Dergisi, 7 (3), ss.15-34
  • TÜRKİYE BANKALAR BİRLİĞİ; (2010), İnternet Adresi: hhtp//: http://www.tbb.org.tr., Erişim Tarihi, 10 Aralık 2010.
There are 28 citations in total.

Details

Primary Language Turkish
Journal Section Makaleler
Authors

Sebahattin Yıldız This is me

Publication Date May 20, 2015
Published in Issue Year 2010 Issue: 36

Cite

APA Yıldız, S. (2015). İŞLETME PERFORMANSININ ÖLÇÜMÜ ÜZERİNE BANKACILIK SEKTÖRÜNDE BİR ARAŞTIRMA. Erciyes Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi(36), 179-193.

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