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ALGILANAN İÇSELLİK STATÜSÜNÜN ÖRGÜTSEL VATANDAŞLIK DAVRANIŞI ÜZERİNDEKİ ETKİSİ

Year 2011, Issue: 37, 41 - 64, 16.05.2015

Mahmut Özdevecioğlu Fatma İnce Balcı

Abstract

Bu çalışmada, çalışanların algıladıklarıiçselliğin, örgütsel vatandaşlık davranışlarıüzerindeki etkisinin belirlenmesi amaçlanmıştır. Bu amaçla teorik kısımda henüz yeterince araştırılmayan algılanan içsellik statüsüne ve algılanan dışsallık statüsü ile arasındaki farklılığa değinilecek ardından örgütsel vatandaşlık davranışıyla olan ilişkisi açıklanacaktır. Araştırma bölümünde, algılanan içsellik statüsünün örgütsel vatandaşlık davranışıüzerindeki etkisi incelenecektir. Ayrı-ca ikincil amaç, çalışanların demografik özellikleri itibariyle araştırma değişkenleri arasındaki farklılıklarıbelirlemektir. Mersin’de Kamu ve Özel sektör çalışanlarıile yapılan araştırma sonuçlarına göre algılanan içsellik statüsünün genel olarak örgütsel vatandaşlık davranışı ile pozitif yönlü bir ilişkiye sahip olduğu ve algılanan içsellik statüsünün örgütsel vatandaşlık davranışını pozitif yönde anlamlı bir biçimde etkilediği belirlenmiştir

Keywords

Algılanan içsellik statüsü algılanan dışsallık statüsü örgütsel vatandaşlık davranışı.

References

  • ACKFELDT, Anna-Lena and W. Leonard Coote; (2005), “A Study of Organizational Citizenship Behaviours In A Retail Setting”, Journal of Business Research, 58, pp. 151–159.
  • BORMAN, Walter C.; (2004), “The Concept of Organizational Citizenship”, Current Directions in Psychological Science, 13(6), pp. 238–240.
  • BUONOCORE, F. et al.; (2009), “Behavioural Consequences of Job Insecurity and Perceived Insider Status For Contingent Workers”, Papers of System Congress, pp. 1–29, Internet Address: www. oa2009.it/papers/ Buonocore_Metallo_ Salvatore. pdf, Date of Access: 11.07.2011.
  • CHEN, Zhen Xiong and Aryee, Samuel; (2007), “Delegation and employee work outcomes: The cultural context of mediating processes in China, Academy of Management Journal, 50(1), pp. 226-238.
  • CLINTON, Michael et al.; (2011), “Expanding the Temporal Context of Research on Non-Permanent Work”, Career Development International, 16 (2), pp. 114–139.
  • COYLE-SHAPIRO, Jacqueline A. M.; (2002), “A Psychological Contract Perspective On Organizational Citizenship Behavior”, Journal of Organizational Behavior, 23, pp. 927–946.
  • CUYPER, Nele De et al.; (2008), “Literature Review of Theory and Research on the Psychological Impact of Temporary Employment: Towards a Conceptual Model”, International Journal of Management Reviews, International Journal of Management Reviews, 10(1), pp. 25–51.
  • ÇETİN, Ölçüm Münevver; (2004), Örgütsel Vatandaşlık Davranışı, Ankara: Nobel Yayın Dağıtım.
  • DIEFENDORFF, M. James vd.; (2002), “Examinin The Roles of Job Involvement And Work Centrality In Predicting Organizational Citizenship Behaviours and Job Performance”, Journal of Organizational Behaviour, 23, pp. 93–108.
  • DIPAOLA, F. Michael and Wayne K. HOY; (2005), “Organizational Citizenship Of Faculty And Achievement High School Students”, Organizational Citizenship and Achievement, pp. 1–23.
  • DYNE, Van Linn et al.; (2000), “Collectivism, Propersity To Trust And Self- Estem As Predictors Of Organizational Citizinship In A Non-Work Setting”, Journal of Organizational Behaviour, 21(1), pp. 3–23.
  • EISENBERGER Robert et al.; (1986), “Perceived Organizational Support”, Journal of Applied Psychology, 71, pp. 500–507.
  • ENSHER, A. Ellen et al.; (2001), “Effects of Perceived Discrimination On Job Satisfaction Organizational Commitment, Organizational Citizenship Behaviour, and Grievances”, Human Resource Development Quarterly, 12(1), pp. 53–72.
  • ERTÜRK, Alper, Cengiz YILMAZ and Adnan CEYLAN; (2004), “Promoting Organizational Citizenship Behaviors”, METU Studies in Development, December 31, pp. 189–210.
  • GEORGE, Jennifer M. and Gareth R. JONES; (1996), Understanding and Managing Organizational Behavior, Boston: Addison-Wesley Publishing Company.
  • GREENBERG, Jerald and Robert A. BARON; (1995), Behavior in Organization Understanding and Managing the Human Side of Work, Harlow: Prentice Hall Int. Inc.
  • İŞBAŞI Janset Özen; (2001), “Çalışanların Yöneticilerine Duydukları Güvenin ve Örgütsel Adalete İlişkin Algılamalarının Vatandaşlık Davranışının Oluşumundaki Rolü”, Yönetim Araştırmaları Dergisi, 1(1), pp. 51– 73.
  • KIDDER, L. Deburah and J. Mclean PARKS; (2001), “The Good Soldier; Who Is S(He)?”, Journal of Organizational Behaviour, 22, pp. 939–959.
  • KIM, Tae-Yeol et al.; (2009), “Proactive Personality, Employee Creativity, and Newcomer Outcomes: A Longitudinal Study”, Journal of Business Psychology, 24, pp. 93–103.
  • KOSTER, Ferry and Karin SANDERS; (2005), “Organizational Citizens or Reciprocal Relationships”, Personal Review, pp. 51–76.
  • LAPALME, Marie-Eve et al.; (2009), “Bringing the Outside In: Can ‘‘External’’ Workers Experience Insider Status?”, Journal of Organizational Behavior, 30(9), pp. 919–940.
  • LARSEN, Zara F.; (2006), “Change Leader Retention: Social Capital, Orgaiızational Commitment, and Balancing Change Career Commitment”, Unpublished PhD Thesis, Ohio: Case Western Reserve University, Quantitative Study for the Executive Doctor of Management Program.
  • LUSSIER, Robert N.; (2002), Human Relations in Organizations Applications and Skill Building, New York: McGraw-Hill Irwin.
  • MERRIAM, Sharan B. et al.; (2010), “Power and Positionality: Negotiating Insider/Outsider Status Within and Across Cultures”, International Journal of Lifelong Education, 20(5), pp. 405–416.
  • MOORMAN, Robert H. et al.; (1993), “Treating Employees Fairly and Organizational Citizenship Behavior: Sorting the Effects of Job Satisfaction, Organizational Commitment, and Procedural Justice”, Employee Responsibilities and Rights Journal, 6(3), pp. 209–225.
  • MOORMAN, Robert H. and L. K. HARLAND; (2002), “Temporary Workers as Good Citizenship: Factors Influencing Their OCB Performance”, Journal of Business and Psychology, 17, pp. 171–187.
  • MULLINGS, Beverley; (1999), “Insider Or Outsider, Both or Neither: Some Dilemmas of Interviewing In a Cross-Cultural Setting”, Geoforum, 30, pp. 337–350.
  • ORGAN, Dennis W.; (1990), “The Motivational Basis of Organizational Citizenship Behavior”, Research In Organizational Behavior, 12, pp. 43–72.
  • ORGAN, Dennis W.; (2009), “Organizational Citizenship Behavior: It's Construct Clean-Up Time”, Human Performance, 10(2), pp. 85–97.
  • ORGAN, Dennis W. and Katherine RYAN; (1995), “A Meta-Analytic Review Of Attitudinal And Dispositional Predictors of Organizational Citizenship Behavior”, Personnel Psychology, pp. 775–802
  • ÖZDEVECİOĞLU, Mahmut; (2003), “Örgütsel Vatandaşlık Davranışı ile Üni- versite Öğrencilerinin Bazı Demografik Özellikleri ve Akademik Başa- rıları Arasındaki İlişkilerin Belirlenmesine Yönelik Bir Araştırma”, Er- ciyes Üniversitesi İİBF Dergisi, 20, ss. 117–135.
  • PODSAKOFF M. Philip, Dennis W. ORGAN and Jiin-Lih FARH; (1990), “Accounting For Organizational Citizenship Behavior: Leader Fairness and Task Scope Versus Satisfaction”, Journal of Management, 16(4), pp. 705–721.
  • PODSAKOFF, Philip M. et al.; (2000), “Organizational Citizenship Behaviors: Theoritical ve Empirical Literature and Suggestions for Future Research”, Journal of Management, 26(13), pp. 513–563.
  • SHORE, Lynn M. et al.; (2010), “Inclusion and Diversity in Work Groups: A Review and Model for Future Research”, Journal of Management, pp. 1–28.
  • SMITH, C. A. et al.; (1983), “Organizational Citizenship Behavior: It’s Nature and Antecedents”, Journal of Applied Psychology, 68, pp. 653–663.
  • STAMPER, Christina L. et al.; (2009), “A Typology of Organizational Membership: Understanding Different Membership Relationships Through the Lens of Social Exchange”, Management and Organization Review, 5(3), pp. 303–328.
  • STAMPER, Christina L. and Linn VAN DYNE; (2001), “Work Status and Organizational Citizenship Behavior: a Field Study of Restaurant Employees”, Journal of Organizational Behavior, 22, pp. 517–536.
  • STAMPER, Christina L. and Suzanne S. MASTERSON; (2002), “Insider or Outsider? How Employee Perceptions of Insider Status Affect Their Work Behaviory”, Journal of Organizational Behavior, 23, pp. 875– 894.
  • STASSEN, Marjorie Armstrong and Francine SCHLOSSER; (2011), “Perceived Organizational Membership and the Retention of Older Workers”, Journal of Organizational Behavior, 32, pp. 319–344.
  • WANG, Lin et al.; (2010), “Leader-member Exchange and Organizational Citizenship Behavior: A New Perspective from Perceived Insider Status and Chinese Traditionality”, Frontiers Business Research China, 4(1), pp. 148–169.

Year 2011, Issue: 37, 41 - 64, 16.05.2015

Mahmut Özdevecioğlu Fatma İnce Balcı

Abstract

References

  • ACKFELDT, Anna-Lena and W. Leonard Coote; (2005), “A Study of Organizational Citizenship Behaviours In A Retail Setting”, Journal of Business Research, 58, pp. 151–159.
  • BORMAN, Walter C.; (2004), “The Concept of Organizational Citizenship”, Current Directions in Psychological Science, 13(6), pp. 238–240.
  • BUONOCORE, F. et al.; (2009), “Behavioural Consequences of Job Insecurity and Perceived Insider Status For Contingent Workers”, Papers of System Congress, pp. 1–29, Internet Address: www. oa2009.it/papers/ Buonocore_Metallo_ Salvatore. pdf, Date of Access: 11.07.2011.
  • CHEN, Zhen Xiong and Aryee, Samuel; (2007), “Delegation and employee work outcomes: The cultural context of mediating processes in China, Academy of Management Journal, 50(1), pp. 226-238.
  • CLINTON, Michael et al.; (2011), “Expanding the Temporal Context of Research on Non-Permanent Work”, Career Development International, 16 (2), pp. 114–139.
  • COYLE-SHAPIRO, Jacqueline A. M.; (2002), “A Psychological Contract Perspective On Organizational Citizenship Behavior”, Journal of Organizational Behavior, 23, pp. 927–946.
  • CUYPER, Nele De et al.; (2008), “Literature Review of Theory and Research on the Psychological Impact of Temporary Employment: Towards a Conceptual Model”, International Journal of Management Reviews, International Journal of Management Reviews, 10(1), pp. 25–51.
  • ÇETİN, Ölçüm Münevver; (2004), Örgütsel Vatandaşlık Davranışı, Ankara: Nobel Yayın Dağıtım.
  • DIEFENDORFF, M. James vd.; (2002), “Examinin The Roles of Job Involvement And Work Centrality In Predicting Organizational Citizenship Behaviours and Job Performance”, Journal of Organizational Behaviour, 23, pp. 93–108.
  • DIPAOLA, F. Michael and Wayne K. HOY; (2005), “Organizational Citizenship Of Faculty And Achievement High School Students”, Organizational Citizenship and Achievement, pp. 1–23.
  • DYNE, Van Linn et al.; (2000), “Collectivism, Propersity To Trust And Self- Estem As Predictors Of Organizational Citizinship In A Non-Work Setting”, Journal of Organizational Behaviour, 21(1), pp. 3–23.
  • EISENBERGER Robert et al.; (1986), “Perceived Organizational Support”, Journal of Applied Psychology, 71, pp. 500–507.
  • ENSHER, A. Ellen et al.; (2001), “Effects of Perceived Discrimination On Job Satisfaction Organizational Commitment, Organizational Citizenship Behaviour, and Grievances”, Human Resource Development Quarterly, 12(1), pp. 53–72.
  • ERTÜRK, Alper, Cengiz YILMAZ and Adnan CEYLAN; (2004), “Promoting Organizational Citizenship Behaviors”, METU Studies in Development, December 31, pp. 189–210.
  • GEORGE, Jennifer M. and Gareth R. JONES; (1996), Understanding and Managing Organizational Behavior, Boston: Addison-Wesley Publishing Company.
  • GREENBERG, Jerald and Robert A. BARON; (1995), Behavior in Organization Understanding and Managing the Human Side of Work, Harlow: Prentice Hall Int. Inc.
  • İŞBAŞI Janset Özen; (2001), “Çalışanların Yöneticilerine Duydukları Güvenin ve Örgütsel Adalete İlişkin Algılamalarının Vatandaşlık Davranışının Oluşumundaki Rolü”, Yönetim Araştırmaları Dergisi, 1(1), pp. 51– 73.
  • KIDDER, L. Deburah and J. Mclean PARKS; (2001), “The Good Soldier; Who Is S(He)?”, Journal of Organizational Behaviour, 22, pp. 939–959.
  • KIM, Tae-Yeol et al.; (2009), “Proactive Personality, Employee Creativity, and Newcomer Outcomes: A Longitudinal Study”, Journal of Business Psychology, 24, pp. 93–103.
  • KOSTER, Ferry and Karin SANDERS; (2005), “Organizational Citizens or Reciprocal Relationships”, Personal Review, pp. 51–76.
  • LAPALME, Marie-Eve et al.; (2009), “Bringing the Outside In: Can ‘‘External’’ Workers Experience Insider Status?”, Journal of Organizational Behavior, 30(9), pp. 919–940.
  • LARSEN, Zara F.; (2006), “Change Leader Retention: Social Capital, Orgaiızational Commitment, and Balancing Change Career Commitment”, Unpublished PhD Thesis, Ohio: Case Western Reserve University, Quantitative Study for the Executive Doctor of Management Program.
  • LUSSIER, Robert N.; (2002), Human Relations in Organizations Applications and Skill Building, New York: McGraw-Hill Irwin.
  • MERRIAM, Sharan B. et al.; (2010), “Power and Positionality: Negotiating Insider/Outsider Status Within and Across Cultures”, International Journal of Lifelong Education, 20(5), pp. 405–416.
  • MOORMAN, Robert H. et al.; (1993), “Treating Employees Fairly and Organizational Citizenship Behavior: Sorting the Effects of Job Satisfaction, Organizational Commitment, and Procedural Justice”, Employee Responsibilities and Rights Journal, 6(3), pp. 209–225.
  • MOORMAN, Robert H. and L. K. HARLAND; (2002), “Temporary Workers as Good Citizenship: Factors Influencing Their OCB Performance”, Journal of Business and Psychology, 17, pp. 171–187.
  • MULLINGS, Beverley; (1999), “Insider Or Outsider, Both or Neither: Some Dilemmas of Interviewing In a Cross-Cultural Setting”, Geoforum, 30, pp. 337–350.
  • ORGAN, Dennis W.; (1990), “The Motivational Basis of Organizational Citizenship Behavior”, Research In Organizational Behavior, 12, pp. 43–72.
  • ORGAN, Dennis W.; (2009), “Organizational Citizenship Behavior: It's Construct Clean-Up Time”, Human Performance, 10(2), pp. 85–97.
  • ORGAN, Dennis W. and Katherine RYAN; (1995), “A Meta-Analytic Review Of Attitudinal And Dispositional Predictors of Organizational Citizenship Behavior”, Personnel Psychology, pp. 775–802
  • ÖZDEVECİOĞLU, Mahmut; (2003), “Örgütsel Vatandaşlık Davranışı ile Üni- versite Öğrencilerinin Bazı Demografik Özellikleri ve Akademik Başa- rıları Arasındaki İlişkilerin Belirlenmesine Yönelik Bir Araştırma”, Er- ciyes Üniversitesi İİBF Dergisi, 20, ss. 117–135.
  • PODSAKOFF M. Philip, Dennis W. ORGAN and Jiin-Lih FARH; (1990), “Accounting For Organizational Citizenship Behavior: Leader Fairness and Task Scope Versus Satisfaction”, Journal of Management, 16(4), pp. 705–721.
  • PODSAKOFF, Philip M. et al.; (2000), “Organizational Citizenship Behaviors: Theoritical ve Empirical Literature and Suggestions for Future Research”, Journal of Management, 26(13), pp. 513–563.
  • SHORE, Lynn M. et al.; (2010), “Inclusion and Diversity in Work Groups: A Review and Model for Future Research”, Journal of Management, pp. 1–28.
  • SMITH, C. A. et al.; (1983), “Organizational Citizenship Behavior: It’s Nature and Antecedents”, Journal of Applied Psychology, 68, pp. 653–663.
  • STAMPER, Christina L. et al.; (2009), “A Typology of Organizational Membership: Understanding Different Membership Relationships Through the Lens of Social Exchange”, Management and Organization Review, 5(3), pp. 303–328.
  • STAMPER, Christina L. and Linn VAN DYNE; (2001), “Work Status and Organizational Citizenship Behavior: a Field Study of Restaurant Employees”, Journal of Organizational Behavior, 22, pp. 517–536.
  • STAMPER, Christina L. and Suzanne S. MASTERSON; (2002), “Insider or Outsider? How Employee Perceptions of Insider Status Affect Their Work Behaviory”, Journal of Organizational Behavior, 23, pp. 875– 894.
  • STASSEN, Marjorie Armstrong and Francine SCHLOSSER; (2011), “Perceived Organizational Membership and the Retention of Older Workers”, Journal of Organizational Behavior, 32, pp. 319–344.
  • WANG, Lin et al.; (2010), “Leader-member Exchange and Organizational Citizenship Behavior: A New Perspective from Perceived Insider Status and Chinese Traditionality”, Frontiers Business Research China, 4(1), pp. 148–169.
There are 40 citations in total.

Details

Primary Language Turkish
Journal Section Makaleler
Authors

Mahmut Özdevecioğlu This is me

Fatma İnce Balcı This is me

Publication Date May 16, 2015
Published in Issue Year 2011 Issue: 37

Cite

APA Özdevecioğlu, M., & İnce Balcı, F. (2015). ALGILANAN İÇSELLİK STATÜSÜNÜN ÖRGÜTSEL VATANDAŞLIK DAVRANIŞI ÜZERİNDEKİ ETKİSİ. Erciyes Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Dergisi(37), 41-64.

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