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THE COMBINED EFFECTS OF TRUST AND EMPLOYEE IDENTIFICATION ON INTENTION TO QUIT

Year 2005, Volume: 4 Issue: 12, 33 - 41, 01.04.2005

Abstract

The aim of this study is to investigate the relationships between trust in supervisor, organizational
identification and intention to quit the organization. Data for this study are obtained from 133 middle
level managers from 35 firms and used to examine the hypothesized relationships among variables. All
constructs are measured with already existing reliable scales. After calculating the mean scale scores
for all measures, regression models are developed by using the (composite) constructs of the study. It is
found that when trust in supervisor and organizational identification were considered as independents, it
is trust in supervisor but not the organizational identification that is related to employees’ intention to
quit the organization.

References

  • Aryee S., Budhwar P.S., Chen Z. X. (2002) “Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model”, Journal of Organizational Behavior, 23, 267-285
  • Bluedorn A.C. (1982). “A unified model of turnover from organizations”. Human relations, 35, 2, 135-153
  • Brown, M. E. (1969). Identification and some conditions of organizational involvement. Administrative Science Quarterly, 14, 346–355.
  • Butler, J. K. (1991). “Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory”. Journal of Management, 17, 643–663.
  • Dutton, J. E., Dukerich, J. M., Harquail, C. V. (1994). „Organizational images and member identification”. Administrative Science Quarterly, 39, 239–263.
  • Festinger, L. (1957). A theory of cognitive dissonance. New York: Harper and Row.
  • Hall, D. T., & Schneider, B. (1972). „Correlates of organizational identification as a function of career pattern and organizational type”. Administrative Science Quarterly, 17, 340–350.
  • Konovsky MA, Pugh SD. (1994). “Citizenship behavior and social exchange”. Academy of Management Journal, 37, 656–669.
  • Lee, S. M. (1971). “An empirical analysis of organizational identification.” Academy of Management Journal, 14, 213–226.
  • Liou TK. (1995). “Understanding employee commitment in the public organization: a study of the juvenile detention center.” International Journal of Public Administration, 18, 1269–1295.
  • Mael, F.,&Ashforth, B.E. (1992). “Alumni and their alma mater: A partial test of the reformulated model of organizational identification.” Journal of Organizational Behavior, 13(March), 103–123.
  • Marlowe HA, Jr, Nyhan RC. (1992). Development and Psychometric Properties of the Organizational Trust Inventory. Unpublished paper: University of Florida.
  • Mayer RC, Davis JH, Schoorman FD. (1995). “An integrative model of organizational trust”. Academy of Management Review, 20, 709–734.
  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). “Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction and organizational citizenship behaviors.” Leadership Quarterly, 1, 107–142.
  • Robinson SL, Moorison EW. (1995). “Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior.” Journal of Organizational Behavior, 16, 289–298.
  • Robinson SL. (1996). "Trust and breach of psychological contrast”. Administrative Science Quarterly, 41, 574–599.
  • Rotondi, T. (1975). “Organizational identification: Issues and implications.” Organizational Behavior and Human Performance, 13, 95–109.

THE COMBINED EFFECTS OF TRUST AND EMPLOYEE IDENTIFICATION ON INTENTION TO QUIT

Year 2005, Volume: 4 Issue: 12, 33 - 41, 01.04.2005

Abstract

Bu çalışma, yöneticiye (üst amire) güven, örgütsel kimlik ve işten ayrılma niyeti arasındaki ilişkileri incelemektedir. Çalışmada kullanılan veriler, 35 firmada çalışmakta olan 133 orta seviye yöneticiye sorulan anket soruları ile elde edilmiş olup, bu verilerle, söz konusu değişkenler arasındaki ilişkiler üzerine kurulan hipotezler test edilmiştir. Anketi oluşturan soruların tamamı geçmişte kullanılmış güvenilir anket ölçeklerinden alınmıştır. Anket sorularına verilen cevapların ortalama değerleri alınarak oluşturulan (bileşik) değişkenler regresyon analizlerine tabii tutulduğunda, yöneticiye güven ve örgütsel kimlik bağımsız değişken olarak alındığında, örgütsel kimliğin değil yöneticiye güvenin daha çok işten ayrılma niyeti ile ilişkili olduğu bulunmuştur

References

  • Aryee S., Budhwar P.S., Chen Z. X. (2002) “Trust as a mediator of the relationship between organizational justice and work outcomes: test of a social exchange model”, Journal of Organizational Behavior, 23, 267-285
  • Bluedorn A.C. (1982). “A unified model of turnover from organizations”. Human relations, 35, 2, 135-153
  • Brown, M. E. (1969). Identification and some conditions of organizational involvement. Administrative Science Quarterly, 14, 346–355.
  • Butler, J. K. (1991). “Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory”. Journal of Management, 17, 643–663.
  • Dutton, J. E., Dukerich, J. M., Harquail, C. V. (1994). „Organizational images and member identification”. Administrative Science Quarterly, 39, 239–263.
  • Festinger, L. (1957). A theory of cognitive dissonance. New York: Harper and Row.
  • Hall, D. T., & Schneider, B. (1972). „Correlates of organizational identification as a function of career pattern and organizational type”. Administrative Science Quarterly, 17, 340–350.
  • Konovsky MA, Pugh SD. (1994). “Citizenship behavior and social exchange”. Academy of Management Journal, 37, 656–669.
  • Lee, S. M. (1971). “An empirical analysis of organizational identification.” Academy of Management Journal, 14, 213–226.
  • Liou TK. (1995). “Understanding employee commitment in the public organization: a study of the juvenile detention center.” International Journal of Public Administration, 18, 1269–1295.
  • Mael, F.,&Ashforth, B.E. (1992). “Alumni and their alma mater: A partial test of the reformulated model of organizational identification.” Journal of Organizational Behavior, 13(March), 103–123.
  • Marlowe HA, Jr, Nyhan RC. (1992). Development and Psychometric Properties of the Organizational Trust Inventory. Unpublished paper: University of Florida.
  • Mayer RC, Davis JH, Schoorman FD. (1995). “An integrative model of organizational trust”. Academy of Management Review, 20, 709–734.
  • Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). “Transformational leader behaviors and their effects on followers’ trust in leader, satisfaction and organizational citizenship behaviors.” Leadership Quarterly, 1, 107–142.
  • Robinson SL, Moorison EW. (1995). “Psychological contracts and OCB: The effect of unfulfilled obligations on civic virtue behavior.” Journal of Organizational Behavior, 16, 289–298.
  • Robinson SL. (1996). "Trust and breach of psychological contrast”. Administrative Science Quarterly, 41, 574–599.
  • Rotondi, T. (1975). “Organizational identification: Issues and implications.” Organizational Behavior and Human Performance, 13, 95–109.
There are 17 citations in total.

Details

Primary Language English
Subjects Business Administration
Journal Section Articles
Authors

Dr. Hakan Kitapçi/dr. Nigar Demircan Çak Sezen This is me

Hakan Kitapçı This is me

Nigar Demircan Çakar This is me

Bülent Sezen This is me

Publication Date April 1, 2005
Submission Date September 10, 2014
Published in Issue Year 2005 Volume: 4 Issue: 12

Cite

APA Sezen, D. H. K. N. D. Ç., Kitapçı, H., Demircan Çakar, N., Sezen, B. (2005). THE COMBINED EFFECTS OF TRUST AND EMPLOYEE IDENTIFICATION ON INTENTION TO QUIT. Elektronik Sosyal Bilimler Dergisi, 4(12), 33-41.

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Elektronik Sosyal Bilimler Dergisi (Electronic Journal of Social Sciences), Creative Commons Atıf-GayriTicari 4.0 Uluslararası Lisansı ile lisanslanmıştır.

ESBD Elektronik Sosyal Bilimler Dergisi (Electronic Journal of Social Sciences), Türk Patent ve Marka Kurumu tarafından tescil edilmiştir. Marka No:2011/119849.