Research Article
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Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example

Year 2019, , 659 - 669, 15.07.2019

Mohamed İbrahim Elzagheid

https://doi.org/10.12973/eu-jer.8.3.659

Abstract

The main goal of this paper
is to briefly describe the educational quality assurance procedures of Jubail
Industrial College and share its experience with other local and international
institutions that are potentially interested in implementing similar quality
assurance procedures in their various departments. This paper follows a
document and descriptive method. Document analysis qualitative approach was
opted. In essence, implementing quality assurance procedures within any
educational institution ensures quality education and helps to maintain an
organized structure. Internal quality assurance policies and practices
guarantee that the quality of education in an academic institution is
consistently monitored. This paper can be utilized by both academic planners
and quality assurance personnel in academic institutions. The quality assurance
procedures described in this paper are used to ensure the quality of education
specific to the Jubail Industrial College; however, it can be applied in other
academic institutions as well.

Keywords

Quality in higher education educational quality assurance procedures JIC educational quality assurance procedures quality assurance and quality procedures

References

  • Barnett, R. (1992). Improving higher education: Total quality care. Buckingham, UK and Bristol, PA: SRHE and Open University Press.
  • Becker, G. (1993). The economic way of looking at behavior. Journal of Political Economy, 101(3), 385- 409.
  • Boaden, R. J., & Dale, B.G. (1992), Teamwork in services: Quality circles by another name? International Journal of Service Industry Management, 4(1), 5-24.
  • Bonser, C. F. (1992). Total quality education. Public Administration Review, 52(5), 504-512. http://www.doi.org/10.2307/976811
  • Bowden, J., & Marton, F. (1998). The University of Learning - beyond Quality and Competence in Higher Education (1st ed.). London, UK: Kogan Page.
  • Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27- 40. http://www.doi.org/10.3316/QRJ0902027
  • Brennan, J., & Shah, T. (2000). Managing quality in higher education: An international perspective on institutional assessment and change. Buckingham, UK: OECD, SRHE and Open University Press.
  • Colling, C., & Harvey, L. (1995). Quality control assurance and assessment in the link to continuous improvement. Quality Assurance in Education, 3(4), 30-34.
  • Darandari, E. Z., Al-Qahtani, S. A., Allen, I. D., Al-Yafi, W. A., Al-Sudairi, A. A., & Catapang, J. (2009). The quality assurance system for post-secondary education in Saudi Arabia: A comprehensive, developmental and unified approach. Quality in Higher Education, 15(1), 39-50. http://doi.org/10.1080/13538320902741806
  • Dill, D. D. (2010). Quality assurance in higher education—Practices and issues. In P. P. Peterson, E. Baker, & B. McGaw (Eds.), International encyclopedia of education (3rd ed., pp.377-383). Oxford, UK: Elsevier. doi: 10.1016/B978-0-08-044894-7.00833-2.
  • Dill, D. D. (2010). We can’t go home again: Insights from a quarter century of experiments in external academic quality assurance. Quality in Higher Education, 16(2), 159-161. http://doi.org/10.1080/13538322.2010.485725
  • Eaton, J. S. (2012). The future of accreditation. Planning for Higher Education, 40(3), 8-15.
  • Eisenhardt, K. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550.
  • Elassy, N. (2013). A model of student involvement in the quality assurance system at institutional level. Quality Assurance in Education, 21(2), 162–198. http://doi.org/ 10.1108/09684881311310692
  • European Association for Quality Assurance in Higher Education. (2009). Standards and guidelines for quality assurance in the European higher education area. Retrieved from https://enqa.eu/wp-content/uploads/2013/06/ESG_3edition-2.pdf
  • Harman, G. (2000). Summary report of the conference. In G. Harman (Ed.), Proceedings of the international conference on quality assurance in higher education: Standards, mechanisms and mutual recognition (pp. 203-215). Bangkok, Thailand: Ministry of University Affairs of Thailand and UNESCO Principal Regional Office for Asia and The Pacific.
  • Harvey, L., & Green, D. (1993). Defining quality. Assessment and evaluation in higher education, 18(1), 9–34.
  • Huusko, M., & Ursin, J. (2010). Why (not) assess? Views from the academic departments of Finnish universities. Assessment and Evaluation in Higher Education, 35(7), 859-869.
  • Lagrosen, S., Seyed-Hashemi, R., & Leitner, M. (2004). Examination of the dimension of quality in higher education. Quality Assurance in Education, 12(2), 61- 69.
  • Loeb, S., Dynarski, S., McFarland, D., Morries, P., Reardon, S., & Reber, S. (2017). Descriptive analysis in education: A guide for researchers. Retrieved from https://files.eric.ed.gov/fulltext/ED573325.pdf
  • Liu, S., Tan, M., & Meng, Z. (2015). Impact of Quality Assurance on Higher Education Institutions: A Literature Review. Higher Education Evaluation and Development, 9(2), 17-34. http://doi.org/10.6197/HEED.2015.0902.02
  • Kistan, C. (1999). Quality assurance in South Africa. Quality Assurance in Education, 17(3), 125–134.
  • Krasniqi, F. X., & Topxhiu, R. M. (2016). The importance of investment in human capital: Becker, Schultz and Heckman. Journal of Knowledge Management, Economics and Information Technology, VI(4), 1-18.
  • Maria Cubillo, J., Sanchez, J., & Cervino, J. (2016). International students' decision making process. International Journal of Educational Management, 20 (2), 101-115.
  • Mazzarol, T. (2017). Critical success factors for international education marketing. International Journal of Educational Management, 12(4), 163-175.
  • Mukhopadhyay, M. (2005). Total quality management in education (2nd ed.). Thousand Oaks, CA: SAGE.
  • Njui, H. W. (2018). Evaluation of the IQA structures and mechanisms employed by universities in Kenya. European Journal of Education Studies, 4(5), 351-367. http://doi.org/10.5281/zenodo.1284793
  • O’Leary, Z. (2004). The essential guide to doing research (2nd ed.). Thousand Oaks, CA: SAGE.
  • Oosterbeek, H., Groot, W., & Hartog, J. (1992). An empirical analysis of university choice and earnings. De Economist, 140(3), 293-309.
  • Owlia, M. S., & Aspinwall, E. M. (2016). A framework for the dimensions of quality in higher education. Quality Assurance in Education, 4(2), 12-20.
  • Parameswaran, R., & Glowacka, A. E. (2015). University image: An information processing perspective. Journal of Marketing for Higher Education, 6(2), 41-56.
  • Pfeffer, N., & Coote, A. (1991). Is quality good for you? A critical review of quality assurance in the welfare services. London, UK: Institute of Public Policy Research.
  • Ryan, P. (2015). Quality assurance in higher education: A review of literature. Higher Learning Research Communications, 5(4). http://doi.org//10.18870/hlrc.v5i4.257
  • Schindler, L., Puls-Elvidge, S., Welzant, H., & Crawford, L. (2015). Definitions of quality in higher education: A synthesis of the literature. Higher Learning Research Communications, 5(3), 3-13. http://doi.org/10.18870/hlrc.v5i3.244
  • Shabir, G., Abbas, T., Hamad, N., Iqbal, N., & Alamgir, I. S. (2014). Quality assurance efficaciousness of technical vocational education and training (TVET) in Pakistan. Journal of Information Engineering and Applications, 4(9), 67-76.
  • Shah, M., & Nair, S. (2011). The influence of strategy and external quality audit on university performance: An Australian perspective. Tertiary Education and Management, 17(2), 139–150. http://doi.org/10.1080/13583883.2011.557778
  • Silman, F., Gokcekus, H., & Isman, A. (2012). A study on quality assurance activities in higher education in North Cyprus. International Online Journal of Educational Sciences, 4(1), 31-38.
  • Stensaker, B., & Maassen, P. (2015). A conceptualisation of available trust-building mechanisms for international quality assurance of higher education. Journal of Higher Education Policy and Management, 37(1), 30-40. http://doi.org/10.1080/1360080X.2014.991538
  • Tittenbrun, J. (2017). Human capital: Theory and evidence in light of socio-economic structuralism. World Scientific News, 79, 1-168.
  • Ulewicz, R. (2013). System approach to assure quality of education at the faculty of management of Czestochowa University of Technology. Polish Journal of Management Studies, 8(1), 259-268.
  • Wong, V. Y. -Y. (2012). An alternative view of quality assurance and enhancement. Management in Education, 26(1), 38–42. http://doi.org/10.1177/0892020611424608

Year 2019, , 659 - 669, 15.07.2019

Mohamed İbrahim Elzagheid

https://doi.org/10.12973/eu-jer.8.3.659

Abstract

References

  • Barnett, R. (1992). Improving higher education: Total quality care. Buckingham, UK and Bristol, PA: SRHE and Open University Press.
  • Becker, G. (1993). The economic way of looking at behavior. Journal of Political Economy, 101(3), 385- 409.
  • Boaden, R. J., & Dale, B.G. (1992), Teamwork in services: Quality circles by another name? International Journal of Service Industry Management, 4(1), 5-24.
  • Bonser, C. F. (1992). Total quality education. Public Administration Review, 52(5), 504-512. http://www.doi.org/10.2307/976811
  • Bowden, J., & Marton, F. (1998). The University of Learning - beyond Quality and Competence in Higher Education (1st ed.). London, UK: Kogan Page.
  • Bowen, G. A. (2009). Document analysis as a qualitative research method. Qualitative Research Journal, 9(2), 27- 40. http://www.doi.org/10.3316/QRJ0902027
  • Brennan, J., & Shah, T. (2000). Managing quality in higher education: An international perspective on institutional assessment and change. Buckingham, UK: OECD, SRHE and Open University Press.
  • Colling, C., & Harvey, L. (1995). Quality control assurance and assessment in the link to continuous improvement. Quality Assurance in Education, 3(4), 30-34.
  • Darandari, E. Z., Al-Qahtani, S. A., Allen, I. D., Al-Yafi, W. A., Al-Sudairi, A. A., & Catapang, J. (2009). The quality assurance system for post-secondary education in Saudi Arabia: A comprehensive, developmental and unified approach. Quality in Higher Education, 15(1), 39-50. http://doi.org/10.1080/13538320902741806
  • Dill, D. D. (2010). Quality assurance in higher education—Practices and issues. In P. P. Peterson, E. Baker, & B. McGaw (Eds.), International encyclopedia of education (3rd ed., pp.377-383). Oxford, UK: Elsevier. doi: 10.1016/B978-0-08-044894-7.00833-2.
  • Dill, D. D. (2010). We can’t go home again: Insights from a quarter century of experiments in external academic quality assurance. Quality in Higher Education, 16(2), 159-161. http://doi.org/10.1080/13538322.2010.485725
  • Eaton, J. S. (2012). The future of accreditation. Planning for Higher Education, 40(3), 8-15.
  • Eisenhardt, K. (1989). Building theories from case study research. Academy of management review, 14(4), 532-550.
  • Elassy, N. (2013). A model of student involvement in the quality assurance system at institutional level. Quality Assurance in Education, 21(2), 162–198. http://doi.org/ 10.1108/09684881311310692
  • European Association for Quality Assurance in Higher Education. (2009). Standards and guidelines for quality assurance in the European higher education area. Retrieved from https://enqa.eu/wp-content/uploads/2013/06/ESG_3edition-2.pdf
  • Harman, G. (2000). Summary report of the conference. In G. Harman (Ed.), Proceedings of the international conference on quality assurance in higher education: Standards, mechanisms and mutual recognition (pp. 203-215). Bangkok, Thailand: Ministry of University Affairs of Thailand and UNESCO Principal Regional Office for Asia and The Pacific.
  • Harvey, L., & Green, D. (1993). Defining quality. Assessment and evaluation in higher education, 18(1), 9–34.
  • Huusko, M., & Ursin, J. (2010). Why (not) assess? Views from the academic departments of Finnish universities. Assessment and Evaluation in Higher Education, 35(7), 859-869.
  • Lagrosen, S., Seyed-Hashemi, R., & Leitner, M. (2004). Examination of the dimension of quality in higher education. Quality Assurance in Education, 12(2), 61- 69.
  • Loeb, S., Dynarski, S., McFarland, D., Morries, P., Reardon, S., & Reber, S. (2017). Descriptive analysis in education: A guide for researchers. Retrieved from https://files.eric.ed.gov/fulltext/ED573325.pdf
  • Liu, S., Tan, M., & Meng, Z. (2015). Impact of Quality Assurance on Higher Education Institutions: A Literature Review. Higher Education Evaluation and Development, 9(2), 17-34. http://doi.org/10.6197/HEED.2015.0902.02
  • Kistan, C. (1999). Quality assurance in South Africa. Quality Assurance in Education, 17(3), 125–134.
  • Krasniqi, F. X., & Topxhiu, R. M. (2016). The importance of investment in human capital: Becker, Schultz and Heckman. Journal of Knowledge Management, Economics and Information Technology, VI(4), 1-18.
  • Maria Cubillo, J., Sanchez, J., & Cervino, J. (2016). International students' decision making process. International Journal of Educational Management, 20 (2), 101-115.
  • Mazzarol, T. (2017). Critical success factors for international education marketing. International Journal of Educational Management, 12(4), 163-175.
  • Mukhopadhyay, M. (2005). Total quality management in education (2nd ed.). Thousand Oaks, CA: SAGE.
  • Njui, H. W. (2018). Evaluation of the IQA structures and mechanisms employed by universities in Kenya. European Journal of Education Studies, 4(5), 351-367. http://doi.org/10.5281/zenodo.1284793
  • O’Leary, Z. (2004). The essential guide to doing research (2nd ed.). Thousand Oaks, CA: SAGE.
  • Oosterbeek, H., Groot, W., & Hartog, J. (1992). An empirical analysis of university choice and earnings. De Economist, 140(3), 293-309.
  • Owlia, M. S., & Aspinwall, E. M. (2016). A framework for the dimensions of quality in higher education. Quality Assurance in Education, 4(2), 12-20.
  • Parameswaran, R., & Glowacka, A. E. (2015). University image: An information processing perspective. Journal of Marketing for Higher Education, 6(2), 41-56.
  • Pfeffer, N., & Coote, A. (1991). Is quality good for you? A critical review of quality assurance in the welfare services. London, UK: Institute of Public Policy Research.
  • Ryan, P. (2015). Quality assurance in higher education: A review of literature. Higher Learning Research Communications, 5(4). http://doi.org//10.18870/hlrc.v5i4.257
  • Schindler, L., Puls-Elvidge, S., Welzant, H., & Crawford, L. (2015). Definitions of quality in higher education: A synthesis of the literature. Higher Learning Research Communications, 5(3), 3-13. http://doi.org/10.18870/hlrc.v5i3.244
  • Shabir, G., Abbas, T., Hamad, N., Iqbal, N., & Alamgir, I. S. (2014). Quality assurance efficaciousness of technical vocational education and training (TVET) in Pakistan. Journal of Information Engineering and Applications, 4(9), 67-76.
  • Shah, M., & Nair, S. (2011). The influence of strategy and external quality audit on university performance: An Australian perspective. Tertiary Education and Management, 17(2), 139–150. http://doi.org/10.1080/13583883.2011.557778
  • Silman, F., Gokcekus, H., & Isman, A. (2012). A study on quality assurance activities in higher education in North Cyprus. International Online Journal of Educational Sciences, 4(1), 31-38.
  • Stensaker, B., & Maassen, P. (2015). A conceptualisation of available trust-building mechanisms for international quality assurance of higher education. Journal of Higher Education Policy and Management, 37(1), 30-40. http://doi.org/10.1080/1360080X.2014.991538
  • Tittenbrun, J. (2017). Human capital: Theory and evidence in light of socio-economic structuralism. World Scientific News, 79, 1-168.
  • Ulewicz, R. (2013). System approach to assure quality of education at the faculty of management of Czestochowa University of Technology. Polish Journal of Management Studies, 8(1), 259-268.
  • Wong, V. Y. -Y. (2012). An alternative view of quality assurance and enhancement. Management in Education, 26(1), 38–42. http://doi.org/10.1177/0892020611424608
There are 41 citations in total.

Details

Primary Language English
Subjects Studies on Education
Journal Section Research Article
Authors

Mohamed İbrahim Elzagheid This is me

Publication Date July 15, 2019
Published in Issue Year 2019

Cite

APA Elzagheid, M. İ. (2019). Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example. European Journal of Educational Research, 8(3), 659-669. https://doi.org/10.12973/eu-jer.8.3.659
AMA Elzagheid Mİ. Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example. eujer. July 2019;8(3):659-669. doi:10.12973/eu-jer.8.3.659
Chicago Elzagheid, Mohamed İbrahim. “Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department As an Example”. European Journal of Educational Research 8, no. 3 (July 2019): 659-69. https://doi.org/10.12973/eu-jer.8.3.659.
EndNote Elzagheid Mİ (July 1, 2019) Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example. European Journal of Educational Research 8 3 659–669.
IEEE M. İ. Elzagheid, “Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example”, eujer, vol. 8, no. 3, pp. 659–669, 2019, doi: 10.12973/eu-jer.8.3.659.
ISNAD Elzagheid, Mohamed İbrahim. “Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department As an Example”. European Journal of Educational Research 8/3 (July 2019), 659-669. https://doi.org/10.12973/eu-jer.8.3.659.
JAMA Elzagheid Mİ. Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example. eujer. 2019;8:659–669.
MLA Elzagheid, Mohamed İbrahim. “Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department As an Example”. European Journal of Educational Research, vol. 8, no. 3, 2019, pp. 659-6, doi:10.12973/eu-jer.8.3.659.
Vancouver Elzagheid Mİ. Jubail Industrial College (JIC) Educational Quality Assurance and Management Procedures: Chemical and Process Engineering Technology Department as an Example. eujer. 2019;8(3):659-6.